Identifying the ideal Help Desk Software to suit your specific requirements can be challenging. Zendesk is headquartered at San Francisco , while Engage Mobilize is headquartered at Colorado City. Choosing software like Zendesk or Engage Mobilize requires thorough contemplation and comparing key factors. The question remains - Zendesk vs. Engage Mobilize - which is the superior option? Check out the in-depth comparison now!
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All Help Desk Software Products ›››Plans and Pricing
Compare pricing of Zendesk vs Engage Mobilize with the following detailed pricing plan info. Zendesk comes in 7 packages: Support Team, Support Professional, Support Enterprise, Suite Team, Suite Growth, Suite Professional, Suite Enterprise. On the other hand, Engage Mobilize has not provided information about its pricing.
Screenshot
Take a look at the below screenshots and seamlessly compare the user interface of Zendesk and Engage Mobilize for better insights.
Awards
Zendesk and Engage Mobilize have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Help Desk Software category.
Payment Type
Below is the comparison of the starting price and payment method of Zendesk and Engage Mobilize. You can purchase Zendesk with Agent/Month payment plans. Whereas, Information related to the payment plans of Engage Mobilize is unavailable. Zendesk provides a free trial whereas, Engage Mobilize does not provide a free trial.
Free Trial
Monthly
Yearly
Free Trial
Monthly
Yearly
Free Trial
Monthly
Yearly
Features
Compare between Zendesk and Engage Mobilize based on their key features and functionalities to pick the right one for your business.
Audit Trail
Case Management
Task Management
Appointment Management
API Integration
Customer DataBase
Performance Metrics
Social Media Integration
Self Service Portal
Assignment Management
CRM
Inventory Management
Job Costing
Project Management
Warehouse Management
Work order management
Equipment Management
Compliance Management
Resource Management
Order Management
Email Integration
API Integration
Onboarding
Agent Scheduling
Knowledge Database
Offline Form
Persistent Chat
Proactive Invitations
Shortcut Messages
Transfers / Routing
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Overall Ratings
Compare how Zendesk stacks up against Engage Mobilize in terms of ratings and user experience. Select the Help Desk software that perfectly aligns with your business requirements.
User Reviews
Based on all the user reviews and ratings received by Zendesk and Engage Mobilize in Help Desk Software category, we've provided an average user rating for each software below. Zendesk has 37 reviews while Engage Mobilize has not received any reviews. Be the first one to write Engage Mobilize review
Review of Zendesk ITSM
Pros
It's admin feature and accessibility, it is hosted in cloud all we have to do purchase the license as per our requirement. It comes with many features - Round Robin, auro assignment, group department segmentation, IAM and many more
Cons
Pricing can be improved while Zoho desk is offering almost same in lower in cost
No reviews yet. Be the first to review
Write a reviewBest software for communication
Pros
Messaging support is one of the best the software also improve. My site ability
Cons
The software have all features ineed idnt know anything that is miss the software is the best
Desktop & Mobile Platforms
Deployment is a crucial factor to consider while buying Help Desk Software. Zendesk is available on Windows, MacOs desktop platforms and IOS, Android mobile platforms. Engage Mobilize is available on Web App, Windows, MacOs desktop platforms and IOS, Android, WinPhone, Blackberry mobile platforms.
Windows
MacOs
IOS
Android
Web App
Windows
MacOs
IOS
Android
Web App
Windows
MacOs
IOS
Android
Customer Support
The quality and timeliness of support are important parameters when comparing Zendesk with Engage Mobilize. Zendesk offers Email, Phone, Live Support, Training and Tickets to its customers, while Engage Mobilize provides Email, Phone, Training and Tickets.
phone
live support
tickets
training
phone
tickets
training
live support
tickets
Languages Supported
Zendesk and Engage Mobilize are supported in the following languages.
Chinese
Danish
Dutch
English
French
German
Italian
Japanese
Korean
Polish
Portuguese
Russian
Slovenian
Spanish
Swedish
Thai
Turkish
English
English
French
German
Italian
Portuguese
Spanish
Typical Customer
The target customer base of Zendesk vs Engage Mobilize is mentioned below. Check which software fits your business requirements perfectly.
Freelancer
Startups
SMEs
Enterprises
Startups
SMEs
Agencies
Enterprises
Freelancer
Startups
SMEs
Agencies
Enterprises
Integrations
Find out which tools Zendesk and Engage Mobilize integrate with and make the right choice. Get the Help Desk software that connects with your preferred apps for best results!
Trello
Mailchimp Activity
Shopify
Salesforce
Klaus
Proactive Campaigns
Tymeshift
TeamViewer
Unbabel
Narvar
(Not Provided by Vendor)
GMail
Hubspot
Zapier
Shopify
WordPress
Squarespace
Wix
PrestaShop
BigCommerce
Ecwid
Ecommerce
Messenger
External Email Inbox
Video
To gain a better understanding of how these Zendesk and Engage Mobilize work, you can check out the videos below. Browse through the videos and make the right choice.
Company Details
Get insight into the company details Zendesk and Engage Mobilize and learn how they operate. Explore the company name, its location, and more!