Are you struggling to find the perfect Help Desk Software that aligns with your complex demands? Our curated list of top-tier solutions offers personalization to meet your unique needs. Additionally, we've created a comprehensive comparison of Zendesk vs. Hesk Help Desk all in one place to simplify your decision-making process. Zendesk is rated 4.5 while Hesk Help Desk is rated 5.0.
You May Also Like
Featured products that are similar to the ones you selected below.
All Help Desk Software Products ›››
Compare pricing of Zendesk vs Hesk Help Desk with the following detailed pricing plan info. Zendesk comes in 7 packages: Support Team, Support Professional, Support Enterprise, Suite Team, Suite Growth, Suite Professional, Suite Enterprise. On the other hand, Hesk Help Desk has not provided information about its pricing.
Take a look at the below screenshots and seamlessly compare the user interface of Zendesk and Hesk Help Desk for better insights.
Zendesk and Hesk Help Desk have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Help Desk Software category.
Below is the comparison of the starting price and payment method of Zendesk and Hesk Help Desk. You can purchase Zendesk with Agent/Month payment plans. Whereas, Information related to the payment plans of Hesk Help Desk is unavailable. Zendesk provides a free trial whereas, Hesk Help Desk does not provide a free trial.
Free Trial
Monthly
Yearly
Free Trial
SAAS
Free Trial
Monthly
Yearly
Compare between Zendesk and Hesk Help Desk based on their key features and functionalities to pick the right one for your business.
Audit Trail
Case Management
Task Management
Appointment Management
API Integration
Customer DataBase
Performance Metrics
Social Media Integration
Self Service Portal
Assignment Management
Asset Management
Email Integration
Inventory Management
Self Service Portal
Live chat system
Surveys & Feedback
Knowledge Base
Alerts/Escalation
Incident Management
Service Desk (ITIL ITSM)
Asset Management
Document Management
Email Integration
Project Management
Customer DataBase
Online Activation
Social Media Integration
Self Service Portal
Billing & Invoicing
Surveys & Feedback
Compare how Zendesk stacks up against Hesk Help Desk in terms of ratings and user experience. Select the Help Desk software that perfectly aligns with your business requirements.
Based on all the user reviews and ratings received by Zendesk and Hesk Help Desk in Help Desk Software category, we've provided an average user rating for each software below. Zendesk has 40 reviews while Hesk Help Desk has 2 reviews
web side is coustomer friendly
Pros
zendesk is very client friendly web side every step is very simple and easy to used for normal person
Cons
if you decrease the cost then more or more client come for visit the zendesk web side
I used this for a good time, it's best
Pros
Just awesome
Cons
I didn't find that
Deployment is a crucial factor to consider while buying Help Desk Software. Zendesk is available on Windows, MacOs desktop platforms and IOS, Android mobile platforms. Hesk Help Desk is available on Web App, Windows, MacOs desktop platforms.
Windows
MacOs
IOS
Android
Web App
Windows
MacOs
Windows
MacOs
IOS
Android
The quality and timeliness of support are important parameters when comparing Zendesk with Hesk Help Desk. Zendesk offers Email, Phone, Live Support, Training and Tickets to its customers, while Hesk Help Desk provides Email.
phone
live support
tickets
training
phone
live support
tickets
training
Zendesk and Hesk Help Desk are supported in the following languages.
Chinese
Danish
Dutch
English
French
German
Italian
Japanese
Korean
Polish
Portuguese
Russian
Slovenian
Spanish
Swedish
Thai
Turkish
English
Arabic
Chinese
Croatian
Czech
Danish
Dutch
English
French
German
Hebrew
Hungarian
Icelandic
Italian
Japanese
Korean
Norwegian
Polish
Portuguese
Russian
Serbian
Slovenian
Spanish
Swedish
Turkish
Vietnamese
Welsh
The target customer base of Zendesk vs Hesk Help Desk is mentioned below. Check which software fits your business requirements perfectly.
Freelancer
Startups
SMBs
Enterprises
SMBs
Agencies
Enterprises
Startups
Enterprises
SMBs
Freelancer
Find out which tools Zendesk and Hesk Help Desk integrate with and make the right choice. Get the Help Desk software that connects with your preferred apps for best results!
Trello
Mailchimp Activity
Shopify
Salesforce
Klaus
Proactive Campaigns
Tymeshift
TeamViewer
Unbabel
Narvar
(Not Provided by Vendor)
TeamViewer
Zoho Cliq
Zoho Voice
Zoho Flow
Confluence extension
Microsoft
To gain a better understanding of how these Zendesk and Hesk Help Desk work, you can check out the videos below. Browse through the videos and make the right choice.
Get insight into the company details Zendesk and Hesk Help Desk and learn how they operate. Explore the company name, its location, and more!
Klemen Stirn
.png){kind=logo}
