Identifying the ideal Help Desk Software to suit your specific requirements can be challenging. Zendesk is headquartered at San Francisco, while Inside Powerfront is headquartered at Los Angeles. Choosing software like Zendesk or Inside Powerfront requires thorough contemplation and comparing key factors. The question remains - Zendesk vs. Inside Powerfront - which is the superior option? Check out the in-depth comparison now!
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List of All Help Desk Software
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Plans and Pricing
Compare pricing of Zendesk vs Inside Powerfront with the following detailed pricing plan info. Zendesk comes in 7 packages: Support Team, Support Professional, Support Enterprise, Suite Team, Suite Growth, Suite Professional, Suite Enterprise. On the other hand, Inside Powerfront has not provided information about its pricing.
- Free Plan
- Free Trial
Some vendors offer only custom pricing based on specific customer needs. This is because every client's requirements vary greatly- influencing the final cost. For accurate pricing, reach out to the vendor directly for personalized quotes.
- Free Plan
- Free Trial
Features
Compare between Zendesk and Inside Powerfront based on their key features and functionalities to pick the right one for your business.
- Community Forums
- Triggers
- Assignment Management
- Mobile App
- Macros
- Audit Trail
- Task Management
- Integrations
- Appointment Management
- Customer Portal
- Collaboration Tools
- Sla Management
- Performance Metrics
- Api Integration
- Self Service Portal
- Community Forums
- Triggers
- Assignment Management
- Mobile App
- Macros
- Audit Trail
- Task Management
- Integrations
- Appointment Management
- Customer Portal
- Collaboration Tools
- Sla Management
- Performance Metrics
- Api Integration
- Self Service Portal
Screenshots
Take a look at the below screenshots and seamlessly compare the user interface of Zendesk and Inside Powerfront for better insights.
Awards
Zendesk and Inside Powerfront have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Help Desk Software category.
User Reviews
Based on all the user reviews and ratings received by Zendesk and Inside Powerfront in Help Desk Software category, we've provided an average user rating for each software below. Zendesk has 90 reviews while Inside Powerfront has not received any reviews. Be the first one to write Inside Powerfront review
Pros
Zendesk Suite is good for businesses as it centralizes customer inquiries, enables efficient tracking and resolution, improves response times, enhances collaboration among support teams, and provides valuable analytics for performance evaluation.
Posted by - nasir bashir
Pros
Maintains the billing system, provides a list of the remaining balance, always updates the current records, flexible in nature, easy to set up and quick to install.
Posted by - Jonathan
Cons
After finishing a task, instead of kicking you back to the main page, you have the option to either go back one step or move to the next area needed.
Posted by - Heather Cole
Cons
It has limited features for low-tier plans, so the limitation restricts how businesses gather client information, impacting the ability to resolve issues efficiently.
Posted by - Juliah Toweett
No reviews yet. Be the first to review
Write a ReviewSpecifications
Check out the specifications of Zendesk and Inside Powerfront. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
Integration
Check out the specifications of Zendesk and Inside Powerfront. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
(Not Provided by Vendor)
Video
To gain a better understanding of how these Zendesk and Inside Powerfront work, you can check out the videos below. Browse through the videos and make the right choice.
(Not Provided by Vendor)
Company Details
Get insight into the company details Zendesk and Inside Powerfront and learn how they operate. Explore the company name, its location, and more!
Powerfront Inc
Los Angeles
Alternatives
FAQs
For what other purposes can Zendesk and Inside Powerfront be used?
Apart from being a Help Desk software, Zendesk can be used as a crm software, quality management software, ticketing management software and help desk software, while Inside Powerfront can be utilized as a chatbot software.
Do Zendesk and Inside Powerfront offer a free trial?
Yes, Zendesk and Inside Powerfront provide a free trial to its users.
Zendesk and Inside Powerfront cater to which types of businesses?
Zendesk is suitable for Freelancer, Startups, SMBs & Enterprises, whereas Inside Powerfront is suitable for Startups, SMBs, Mid-Market & Enterprises.
Which mobile platforms do Zendesk and Inside Powerfront support?
Zendesk supports Android and IOS, while Inside Powerfront supports Android and IOS.
What are the key features of Zendesk and Inside Powerfront?
Key features of Zendesk include ticketing system, automations, macros, customizable branding, multi channel support, knowledge base, while Inside Powerfront offers features, such as real time visitor monitoring, customizable chat widgets, automated chat routing, proactive chat invitations.
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