As one of the most essential tools in the current market, Help Desk Software solutions are in high demand. To assist you in selecting the optimal software, we've conducted a side-by-side comparison of Zendesk and Mojo Helpdesk. For a better product experience, Zendesk offers customer support on Email, Phone, Live Support, Training and Tickets and Mojo Helpdesk offers customer support on Email.
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List of All Help Desk Software
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Plans and Pricing
Compare pricing of Zendesk vs Mojo Helpdesk with the following detailed pricing plan info. Zendesk comes in 7 packages: Support Team, Support Professional, Support Enterprise, Suite Team, Suite Growth, Suite Professional, Suite Enterprise. On the other hand, Mojo Helpdesk comes in 4 packages: Free, Mojo Professional, Mojo Enterprise, Mojo Unlimited.
- Free Plan
- Free Trial
- Free Plan
- Free Trial
Features
Compare between Zendesk and Mojo Helpdesk based on their key features and functionalities to pick the right one for your business.
- Customizable Branding
- Audit Trail
- Knowledge Base
- Integrations
- Collaboration Tools
- Self Service Portal
- Custom Fields
- Assignment Management
- Triggers
- Ticketing System
- Multi Channel Support
- Automations
- Live Chat
- Real Time Monitoring
- Task Management
- Customizable Branding
- Audit Trail
- Knowledge Base
- Integrations
- Collaboration Tools
- Self Service Portal
- Custom Fields
- Assignment Management
- Triggers
- Ticketing System
- Multi Channel Support
- Automations
- Live Chat
- Real Time Monitoring
- Task Management
Screenshots
Take a look at the below screenshots and seamlessly compare the user interface of Zendesk and Mojo Helpdesk for better insights.
Awards
Zendesk and Mojo Helpdesk have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Help Desk Software category.
User Reviews
Based on all the user reviews and ratings received by Zendesk and Mojo Helpdesk in Help Desk Software category, we've provided an average user rating for each software below. Zendesk has 90 reviews while Mojo Helpdesk has not received any reviews. Be the first one to write Mojo Helpdesk review
Pros
Its ability to integrate with multiple apps and the way we can make separations between different departments are notable. It is also easier to export some of the issues if you were to do any auditing. I have always struggled to export issues or to migrate.
Posted by - Tamer Baker jawadeh Tamer Baker jawadeh
Pros
Maintains the billing system, provides a list of the remaining balance, always updates the current records, flexible in nature, easy to set up and quick to install.
Posted by - Jonathan
Cons
I think the problem with Zendesk is that its prices are high. We are saddened by the high prices.
Posted by - Murad Ismayilzade
Cons
I am unable to suggest you improve your software because you know what you are doing.
Posted by - Pooja
No reviews yet. Be the first to review
Write a ReviewSpecifications
Check out the specifications of Zendesk and Mojo Helpdesk. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
Integration
Check out the specifications of Zendesk and Mojo Helpdesk. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
(Not Provided by Vendor)
Video
To gain a better understanding of how these Zendesk and Mojo Helpdesk work, you can check out the videos below. Browse through the videos and make the right choice.
Company Details
Get insight into the company details Zendesk and Mojo Helpdesk and learn how they operate. Explore the company name, its location, and more!
Metadot
Alternatives
FAQs
What level of customer support can I expect from Zendesk and Mojo Helpdesk?
Zendesk provides customer support over various channels including phone, email, live support and tickets, and Mojo Helpdesk provides customer support over email and more.
Do Zendesk and Mojo Helpdesk offer a free trial?
Yes, Zendesk and Mojo Helpdesk provide a free trial to its users.
What are the key features of Zendesk and Mojo Helpdesk?
Key features of Zendesk include ticketing system, automations, macros, customizable branding, multi channel support, knowledge base, while Mojo Helpdesk offers features, such as ticket management, knowledge base, customer portal, automated workflows.
Zendesk and Mojo Helpdesk cater to which types of businesses?
Zendesk is suitable for Freelancer, Startups, SMBs & Enterprises, whereas Mojo Helpdesk is suitable for Startups, Enterprises, SMBs & Freelancer.
Which mobile platforms do Zendesk and Mojo Helpdesk support?
Zendesk and Mojo Helpdesk both support Android and IOS.
Zendesk
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