Identifying the ideal Help Desk Software to suit your specific requirements can be challenging. Zendesk is headquartered at San Francisco , while Moxo is headquartered at Cupertino. Choosing software like Zendesk or Moxo requires thorough contemplation and comparing key factors. The question remains - Zendesk vs. Moxo - which is the superior option? Check out the in-depth comparison now!
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Plans and Pricing
Compare pricing of Zendesk vs Moxo with the following detailed pricing plan info. Zendesk comes in 7 packages: Support Team, Support Professional, Support Enterprise, Suite Team, Suite Growth, Suite Professional, Suite Enterprise. On the other hand, Moxo has not provided information about its pricing.
Screenshot
Take a look at the below screenshots and seamlessly compare the user interface of Zendesk and Moxo for better insights.
Awards
Zendesk and Moxo have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Help Desk Software category.
Payment Type
Below is the comparison of the starting price and payment method of Zendesk and Moxo. You can purchase Zendesk with Agent/Month payment plans. Whereas, Information related to the payment plans of Moxo is unavailable. Zendesk provides a free trial whereas, Moxo does not provide a free trial.
Free Trial
Monthly
Yearly
Free Trial
Monthly
Yearly
Free Trial
Monthly
Yearly
Features
Compare between Zendesk and Moxo based on their key features and functionalities to pick the right one for your business.
Social Media Integration
Self Service Portal
Live chat system
Surveys & Feedback
Knowledge Base
Alerts/Escalation
Automated Routing
Community Forums
Multiple Brands Products
Ticket Management
Document Management
Knowledge Management
Contact Management
Onboarding
Surveys & Feedback
Campaign Management
Proposal Management
Customer Segmentation
Communication Management
Template Management
Contact Manager
CRM & Sales Dashboards
CRM Analytics
Customer Support
Document Management
Email Marketing / SMS Marketing
Marketing Analytics
Marketing Automation
Performance Management
Project Management
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Overall Ratings
Compare how Zendesk stacks up against Moxo in terms of ratings and user experience. Select the Help Desk software that perfectly aligns with your business requirements.
User Reviews
Based on all the user reviews and ratings received by Zendesk and Moxo in Help Desk Software category, we've provided an average user rating for each software below. Zendesk has 22 reviews while Moxo has not received any reviews. Be the first one to write Moxo review
Good ticket management
Pros
As a pro, I can mention how easy it is to use, both for engineers and supervisors who must take samples and metrics of the service provided.
Cons
As Cons, you can mention that the reports are poor, this is an important point of improvement that the platform has.
No reviews yet. Be the first to review
Write a reviewThe use of Hubspot CRM
Pros
There are a number of them. The integration, marketing tools,and socials
Cons
Display of the features should be improved or simplified,other features can also be added
Desktop & Mobile Platforms
Deployment is a crucial factor to consider while buying Help Desk Software. Zendesk is available on Windows, MacOs desktop platforms and IOS, Android mobile platforms. Moxo is available on Web App, Windows desktop platforms.
Windows
MacOs
IOS
Android
Web App
Windows
Web App
IOS
Android
Customer Support
The quality and timeliness of support are important parameters when comparing Zendesk with Moxo. Zendesk offers Email, Phone, Live Support, Training and Tickets to its customers, while Moxo provides Email, Phone, Live Support and Tickets.
phone
live support
tickets
training
phone
live support
tickets
phone
live support
tickets
training
Languages Supported
Zendesk and Moxo are supported in the following languages.
Chinese
Dutch
English
French
German
Italian
Japanese
Korean
Polish
Portuguese
Russian
Spanish
Swedish
Turkish
English
English
French
German
Japanese
Portuguese
Spanish
Typical Customer
The target customer base of Zendesk vs Moxo is mentioned below. Check which software fits your business requirements perfectly.
Freelancer
Startups
SMEs
Enterprises
Startups
SMEs
Agencies
Enterprises
Startups
SMEs
Agencies
Integrations
Find out which tools Zendesk and Moxo integrate with and make the right choice. Get the Help Desk software that connects with your preferred apps for best results!
(Not Provided by Vendor)
(Not Provided by Vendor)
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Wistia
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ReadyTalk
GoToWebinar
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Video
To gain a better understanding of how these Zendesk and Moxo work, you can check out the videos below. Browse through the videos and make the right choice.
Company Details
Get insight into the company details Zendesk and Moxo and learn how they operate. Explore the company name, its location, and more!
HubSpot
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