Are you struggling to find the perfect Help Desk Software that aligns with your complex demands? Our curated list of top-tier solutions offers personalization to meet your unique needs. Additionally, we've created a comprehensive comparison of Zendesk vs. WebMaxy Analyzer all in one place to simplify your decision-making process. Zendesk is rated 4.5 while WebMaxy Analyzer is rated 5.0.

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Plans and Pricing

Compare pricing of Zendesk vs WebMaxy Analyzer with the following detailed pricing plan info. Zendesk comes in 7 packages: Support Team, Support Professional, Support Enterprise, Suite Team, Suite Growth, Suite Professional, Suite Enterprise. On the other hand, WebMaxy Analyzer comes in 2 packages: Plus, Business.

Support Team
$ 19

Agent/Month

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Support Professional
$ 55

Agent/Month

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Support Enterprise
$ 115

Agent/Month

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Suite Team
$ 55

Agent/Month

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Suite Growth
$ 89

Agent/Month

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Suite Professional
$ 115

Agent/Month

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Suite Enterprise
$ 169

Agent/Month

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Plus
$ 33

Per Month

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Business
$ 99

Per Month

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Screenshot

Take a look at the below screenshots and seamlessly compare the user interface of Zendesk and WebMaxy Analyzer for better insights.

Awards

Zendesk and WebMaxy Analyzer have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Help Desk Software category.

Zendesk Award
Zendesk Award
Zendesk Award
Payment Type

Below is the comparison of the starting price and payment method of Zendesk and WebMaxy Analyzer. You can purchase Zendesk with Agent/Month payment plans. Whereas, WebMaxy Analyzer provides Per Month payment plans. Zendesk provides a free trial whereas, WebMaxy Analyzer does not provide a free trial.

Free Trial

Monthly

Yearly

Free Trial

Monthly

Yearly

Free Trial

Monthly

Yearly

Features

Compare between Zendesk and WebMaxy Analyzer based on their key features and functionalities to pick the right one for your business.

Audit Trail

Case Management

Task Management

Appointment Management

API Integration

Customer DataBase

Performance Metrics

Social Media Integration

Self Service Portal

Assignment Management

Real Time Monitoring

Live chat system

Archiving & Retention

Feedback Management

Surveys & Feedback

Call Center Management

IVR / Voice Recognition

Activity Tracking

Campaign Management

Knowledge Base

Blended Call Center

Call Logging

Progressive Dialer

Alerts/Escalation

Automated Routing

Community Forums

Multiple Brands Products

Ticket Management

Help Desk Management

Issue Tracking

Macros

Online Forums

Problem Management

Service Level Agreement (SLA) Management

Third Party Integration

Corrective Actions (CAPA)

Event Triggered Actions

Interaction Tracking

Churn Management

Communication Management

Multi-Channel Communication

Predictive Analytics

Customer Engagement

Asset Tracking

Customer Service Analytics

Reporting & statistics

Account Alerts

Customer Experience Management

Reporting/Analytics

Canned Responses

Account Management

Multi-Language

Cataloging/Categorization

Queue Management

Customer Complaint Tracking

Availability Management

CMDB

Notifications and alerts

Activity Dashboard

Read More

Survey Management

Feedback Management

Surveys & Feedback

A/B Testing

Customer Segmentation

Feedback Collection

Customer Engagement

Conversion Tracking

Templates

Competitor Analysis

Data Import / Export

Usage Tracking / Analytics

Reporting and Analytics

For Websites

User Journeys

Account Management

GDPR Compliance

Experience Management

Behavioral Analytics

Surveys

User Interaction Tracking

Goal Tracking

Funnel Analysis

Customer Journey Mapping

Website Analytics

User Research

Read More

Document Storage

Surveys & Feedback

Multi Channel Management

Dashboard

Knowledge Base

Third Party Integration

Live Chat

Customer Experience Management

Real Time Chat

Group Messaging

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Overall Ratings

Compare how Zendesk stacks up against WebMaxy Analyzer in terms of ratings and user experience. Select the Help Desk software that perfectly aligns with your business requirements.

Feature Feature 4.5

Feature

Out of 5

Ease of use Ease of use 4.5

Ease of use

Out of 5

Value for money Value for money 4.5

Value for money

Out of 5

Customer support Customer support 4.6

Customer support

Out of 5

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Feature Feature 4.4

Feature

Out of 5

Ease of use Ease of use 4.5

Ease of use

Out of 5

Value for money Value for money 4.4

Value for money

Out of 5

Customer support Customer support 4.6

Customer support

Out of 5

User Reviews

Based on all the user reviews and ratings received by Zendesk and WebMaxy Analyzer in Help Desk Software category, we've provided an average user rating for each software below. Zendesk has 40 reviews while WebMaxy Analyzer has 2 reviews

Afzal Ahmed

web side is coustomer friendly

Pros

zendesk is very client friendly web side every step is very simple and easy to used for normal person

Cons

if you decrease the cost then more or more client come for visit the zendesk web side

Read all 40 reviews
Nick Contado

Preferred User Analytics Platform for Obtaining Insightful Data and Metrics

Pros

Easy to integrate, user-friendly interface, reasonable price, decent features, and good customer service.

Cons

Session recordings cannot be tailored to individual needs or requirements.

Read all 2 reviews
Riya Shakya

Wonderful App

Pros

ubiAttendance app offline attendance punching feature most impressive feature.

Cons

No I will not found any less feature in ubiAttendance app every feature are good

Read all 16 reviews
Desktop & Mobile Platforms

Deployment is a crucial factor to consider while buying Help Desk Software. Zendesk is available on Windows, MacOs desktop platforms and IOS, Android mobile platforms. WebMaxy Analyzer is available on Web App desktop platforms.

Windows

MacOs

IOS

Android

Web App

Web App

Customer Support

The quality and timeliness of support are important parameters when comparing Zendesk with WebMaxy Analyzer. Zendesk offers Email, Phone, Live Support, Training and Tickets to its customers, while WebMaxy Analyzer provides Email, Phone and Tickets.

phone

email

live support

tickets

training

phone

email

tickets

phone

email

live support

tickets

Languages Supported

Zendesk and WebMaxy Analyzer are supported in the following languages.

Chinese

Danish

Dutch

English

French

German

Italian

Japanese

Korean

Polish

Portuguese

Russian

Slovenian

Spanish

Swedish

Thai

Turkish

English

English

Typical Customer

The target customer base of Zendesk vs WebMaxy Analyzer is mentioned below. Check which software fits your business requirements perfectly.

Freelancer

Startups

SMBs

Enterprises

Freelancer

Startups

SMBs

Agencies

Enterprises

Startups

SMBs

Agencies

Enterprises

Integrations

Find out which tools Zendesk and WebMaxy Analyzer integrate with and make the right choice. Get the Help Desk software that connects with your preferred apps for best results!

Trello

Mailchimp Activity

Shopify

Salesforce

Klaus

Proactive Campaigns

Tymeshift

TeamViewer

Unbabel

Narvar

Hubspot

Zapier

weebly

(Not Provided by Vendor)

Video

To gain a better understanding of how these Zendesk and WebMaxy Analyzer work, you can check out the videos below. Browse through the videos and make the right choice.

Company Details

Get insight into the company details Zendesk and WebMaxy Analyzer and learn how they operate. Explore the company name, its location, and more!

Company Name :

Zendesk

Headquarter :

San Francisco

Website :

Visit Website

Company Name :

Webmaxy

Website :

Visit Website

Company Name :

ControlHippo

Headquarter :

Ahmedabad

Website :

Visit Website

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