In search of the ideal CRM Software that caters to your unique needs? As a savvy buyer, you're likely interested in user ratings, pricing, customer support, languages supported, features, and more. We've created a comprehensive comparison of Zoho CRM versus Act!. To get better insight, here’s how users have rated these products. Zoho CRM is rated 4.6 while Act! is rated 5.0.
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SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.
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Plans and Pricing
Compare pricing of Zoho CRM vs Act! with the following detailed pricing plan info. Zoho CRM comes in 3 packages: Standard, Professional, Enterprise. On the other hand, Act! comes in 3 packages: Act! Growth Suite, Act! CRM, Act! 365.
- Free Plan
- Free Trial
- Free Plan
- Free Trial
Features
Compare between Zoho CRM and Act! based on their key features and functionalities to pick the right one for your business.
- CRM Analytics
- Territory Management
- Salessignals
- Zia Ai
- Customer Support
- Inventory Management
- Capture Leads From Twitter/facebooks
- Cloud Computing
- Accounting
- Customizable Modules
- Web Forms
- Email Marketing / Sms Marketing
- Blueprint
- Lead Management
- Social Media Integration
- CRM Analytics
- Territory Management
- Salessignals
- Zia Ai
- Customer Support
- Inventory Management
- Capture Leads From Twitter/facebooks
- Cloud Computing
- Accounting
- Customizable Modules
- Web Forms
- Email Marketing / Sms Marketing
- Blueprint
- Lead Management
- Social Media Integration
Screenshots
Take a look at the below screenshots and seamlessly compare the user interface of Zoho CRM and Act! for better insights.
Awards
Zoho CRM and Act! have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the CRM Software category.
User Reviews
Based on all the user reviews and ratings received by Zoho CRM and Act! in CRM Software category, we've provided an average user rating for each software below. Zoho CRM has 51 reviews while Act! has 3 reviews
Pros
User Interface
Posted by - Pavithralingeshwaran
Pros
Data Sharing Policies and simple sales operations flow.
Posted by - KISHOR LAMDANDE
Cons
It can be laggy sometimes, and it is a little complicated to use.
Posted by - Joydeep Dey
Cons
Need to expand standard limitations like field restrictions and subforms per module.
Posted by - KISHOR LAMDANDE
Pros
Potential customer interactions have been a very effective tool for gaining, satisfying, and retaining customers. It has versatile marketing automations.
Posted by - islam. Pakistan
Pros
Customer First is a great software and a blessing to me as a freelancer. It is very easy to navigate, giving you the best response to customer needs in a timely manner, which is imperative. The main asset provided is the email integration, which is very quick and easy to use. Customer need/complaint emails are compiled into an easy-to-use (albeit slightly old-fashioned) database, allowing employees to easily see trends and address needs promptly. Rapid resolution of bugs and other customer issues is the name of the game with software development. Thats why I love Customer First -- it enables me to keep track of such problems, identify platform inconsistencies, and stay in touch with customers until issues have been resolved. Customer First gives anyone the ability to be successful in whatever business they may be doing. You will definitely love Customer First. I suggest and recommend it to companies that are supporting internally developed software. Purchase the software and begin your positive business customer service journey today.
Posted by - syed shameel
Cons
Sometimes switching between databases causes the software to crash.
Posted by - M Altaf
Cons
As with all technology, there are a few drawbacks. I think some of the functions have the potential to be more user-friendly. Inserting a database could be easier to do. It is difficult to figure out if a link is required. The interface feels old-fashioned and clunky. Employees would prefer something a little more up-to-date. Additionally, we would love to be able to label messages/complaints with tags -- that would simplify the organization of the database and allow for the opportunity to apply certain metrics, which would greatly enhance our view of customer issues. Improving readability is the suggestion here.
Posted by - syed shameel
Specifications
Check out the specifications of Zoho CRM and Act!. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
Integration
Check out the specifications of Zoho CRM and Act!. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
(Not Provided by Vendor)
Video
To gain a better understanding of how these Zoho CRM and Act! work, you can check out the videos below. Browse through the videos and make the right choice.
Company Details
Get insight into the company details Zoho CRM and Act! and learn how they operate. Explore the company name, its location, and more!
Act! LLC
Scottsdale
Alternatives
FAQs
For what other purposes can Zoho CRM and Act! be used?
Apart from being a CRM software, Zoho CRM can be used as a accounting software, expense management software, sfa sales force automation software and sales management software, while Act! can be utilized as a contact management software, client management software and mac crm software.
Do Zoho CRM and Act! offer a free trial?
Yes, Zoho CRM and Act! provide a free trial to its users.
What level of customer support can I expect from Zoho CRM and Act!?
Zoho CRM provides customer support over various channels including phone, email, live support and tickets, and Act! provides customer support over phone, email, live support and more.
Which is the better option between Zoho CRM and Act!?
This depends on various factors, such as your requirements, costs, integrations, customer support, and more. However, based on customer ratings, Zoho CRM has an advantage over Act!.
Zoho CRM and Act! cater to which types of businesses?
Zoho CRM is suitable for Freelancer, Startups, SMBs, Mid-Market & Enterprises, whereas Act! is suitable for Startups, SMBs, Mid-Market & Enterprises.
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