In search of the ideal CRM Software that caters to your unique needs? As a savvy buyer, you're likely interested in user ratings, pricing, customer support, languages supported, features, and more. We've created a comprehensive comparison of Zoho CRM versus Act. To get better insight, here’s how users have rated these products. Zoho CRM is rated 4.6 while Act is rated 5.0.
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Take a look at the below screenshots and seamlessly compare the user interface of Zoho CRM and Act for better insights.
Awards
Zoho CRM and Act have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the CRM Software category.



Payment Type
Below is the comparison of the starting price and payment method of Zoho CRM and Act. You can purchase Zoho CRM with User/Month payment plans. Whereas, Act provides User/Month payment plans. Zoho CRM provides a free trial whereas, Act does not provide a free trial.
Free Trial
Monthly
Yearly
Free Trial
Monthly
Yearly
Free Trial
Monthly
Yearly
Features
Compare between Zoho CRM and Act based on their key features and functionalities to pick the right one for your business.
Accounting
Capture Leads from Twitter/Facebooks
Case Management
Cloud Computing
Contact Manager
CRM & Sales Dashboards
CRM & Sales Reports
CRM Analytics
Customer Management
Customer Support
Case Management
Contact Manager
CRM & Sales Dashboards
CRM & Sales Reports
Document Management
Email Integration
Email Templates
Inventory Management
Lead Generation
Marketing Automation
CRM
CRM & Sales Dashboards
Customer Management
Customer Support
Knowledge Management
Social CRM
Opportunity Management
Lead Management
Contact Management
Sales Force Automation
User Ratings
Based on all the user reviews and ratings received by Zoho CRM and Act in CRM Software category, we've provided an average user rating for each software below. Zoho CRM has 42 reviews while Act has 2 reviews
Mayank Deore
Zoho CRM has transformed our business operations.
Pros
Its ease of use, customization options, automation capabilities, and integration possibilities make it a comprehensive solution for any organization.
Cons
we haven't encountered any problems with Zoho CRM. In fact, our experience has been overwhelmingly positive, with every aspect of the software exceeding our expectations.
M Altaf
The Key Role of Acts in My Business
Pros
Act-on software is extremely easy to use and starts providing working data quickly. ActOn has a quality product and a friendly UI and amazing support when the occasional question comes up
Cons
Sometimes switching between databases causes the software to crash its issue .
RUCHIKA GUPTA
Salesforce CRM platform review
Pros
The most impressive thing about salesforce is that you can access this on your mobile devices, so you do not have to worry about the system all the time.
Cons
Its classic UI could be little bit improved so that it become easy to navigate to any of its objects.
Desktop & Mobile Platforms
Deployment is a crucial factor to consider while buying CRM Software. Zoho CRM is available on Web App desktop platforms and IOS, Android mobile platforms. Act is available on Web App, Windows, Macintosh desktop platforms and IOS, Android mobile platforms.
Web App
IOS
Android
Web App
Windows
Macintosh
IOS
Android
Web App
Windows
Macintosh
IOS
Android
Plans and Pricing
Compare pricing of Zoho CRM vs Act with the following detailed pricing plan info. Zoho CRM comes in 3 packages: Standard, PROFESSIONAL, ENTERPRISE. On the other hand, Act comes in 3 packages: Act! Growth Suite, Act! CRM, Act! 365.
Standard
USD 10
User/Month
Sales forecasting
Reports and dashboards
Document library
Roles and profiles
Mass email
Call center connectors
100,000 records
PROFESSIONAL
USD 16.67
User/Month
Includes everything in Standard +
Email integration
Social CRM
Google AdWords integration
Workflow automation
Inventory management
Macros
Unlimited records
ENTERPRISE
USD 29.17
User/Month
Includes everything in Professional +
Territory management
Custom applications
Custom buttons
Workflow approval processes
Page layouts
Custom modules
Multiple currencies
Act! Growth Suite
USD 79
User/Month
Contact & Activity Management
Opportunity & Sales Tracking
Marketing Automation
Apps & Integrations
Business Insights
Deployment, Access & Payment Flexibility
Sales Pipeline Management
Act! CRM
USD 35
User/Month
Customer Management
Calendar & Activity tracking
Sales Process Automation
Opportunity Tracking
Sales Pipeline management
Unlimited Customization
Deployment, Access & Payment Flexibility
Act! 365
USD 10
User/Month
Customer Management
Email Marketing
Sales Acceleration
Connections to Apps
Embedded Inbox Experience
Yearly Plan
USD 25
User/Month
Guided onboarding and setup
Automatically track emails & meetings
Manage leads, opportunities, & accounts
Create custom dashboards & reports
Support across email, phone, chat, & social channels
Save time with customer self-service
Customer Support
The quality and timeliness of support are important parameters when comparing Zoho CRM with Act. Zoho CRM offers Email, Phone, Live Support, Training and Tickets to its customers, while Act provides Email, Phone, Live Support, Training and Tickets.
phone
live support
tickets
training
phone
live support
tickets
training
phone
tickets
training
Languages Supported
Zoho CRM and Act are supported in the following languages.
Arabic
Bulgarian
Chinese
Croatian
Czech
Danish
Dutch
English
French
German
Hebrew
Hindi
Hungarian
Indonesian
Italian
Japanese
Korean
Polish
Portuguese
Russian
Spanish
Swedish
Thai
Turkish
English
French
German
Spanish
Chinese
Dutch
English
French
Italian
Spanish
Swedish
Typical Customer
The target customer base of Zoho CRM vs Act is mentioned below. Check which software fits your business requirements perfectly.
Freelancer
Startups
SMEs
Agencies
Enterprises
Startups
SMEs
Agencies
Enterprises
Freelancer
Startups
Video
To gain a better understanding of how these Zoho CRM and Act work, you can check out the videos below. Browse through the videos and make the right choice.
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