In search of the ideal CRM Software that caters to your unique needs? As a savvy buyer, you're likely interested in user ratings, pricing, customer support, languages supported, features, and more. We've created a comprehensive comparison of Zoho CRM versus Act. To get better insight, here’s how users have rated these products. Zoho CRM is rated 4.6 while Act is rated 5.0.

You May Also Like

Featured products that are similar to the ones you selected below.

All CRM Software Products ›››

Screenshot

Take a look at the below screenshots and seamlessly compare the user interface of Zoho CRM and Act for better insights.

Awards

Zoho CRM and Act have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the CRM Software category.

Zoho CRM Award
Zoho CRM Award
Zoho CRM Award

Payment Type

Below is the comparison of the starting price and payment method of Zoho CRM and Act. You can purchase Zoho CRM with User/Month payment plans. Whereas, Act provides User/Month payment plans. Zoho CRM provides a free trial whereas, Act does not provide a free trial.

Free Trial

Monthly

Yearly

Free Trial

Monthly

Yearly

Free Trial

Monthly

Yearly

Features

Compare between Zoho CRM and Act based on their key features and functionalities to pick the right one for your business.

Accounting

Capture Leads from Twitter/Facebooks

Case Management

Cloud Computing

Contact Manager

CRM & Sales Dashboards

CRM & Sales Reports

CRM Analytics

Customer Management

Customer Support

Email Integration

Email Marketing / SMS Marketing

Email Templates

Expense Management

Inventory Management

Invoice

Lead Generation

Marketing Analytics

Marketing Automation

Marketing Collateral

Mass Email

Meeting Management

On-Demand (SaaS)

Product Database

Products & Price Books

Project Management

Supplier and Purchase Order Management

Sales Quotes

Social CRM

Solution Management

Task Management

Territory Management

Sales Forecasting

Sales Tracking

Opportunity Management

Mobile App

Lead Management

Contact Management

Sales Force Automation

Business intelligence (BI)

Channel Management

Field Sales Management

Sales Collaboration

Sales Performance Management

Alerts & Notifications

Social Media Integration

Self Service Portal

File Sharing

Live chat system

Document Storage

Workflow Management

Custom Fields

Multi-Currency

Real Time Reporting

Sales Orders

Budgeting & Forecasting

Dashboard

Voice & Data Integration

VoIP

A/B Testing

Lead Assignment

Lead Capture

Lead Distribution

Lead Scoring

Sales Analytics

Sales Reporting

Lead Nurturing

Lead Segmentation

Historical Reporting

Subscriber Management

Third Party Integration

Client Portal

Channel Analytics

Partner Management

Customizable Dashboard

Web Forms

Invoice Management

Contact Database

Multi-Campaign

Campaign Analysis

Multi-Channel Marketing

Data Management

Supply Chain Management

Network Monitoring

Client Management

Marketing Management

Search Marketing

Data Mapping

Profile Management

Product Catalog

Customization

Business Process Automation

Campaign Segmentation

Website Visitor Tracking

Member Portal

Customer Segmentation

Gamification

Sentiment Analysis

Communication Management

Sales Pipeline Tracking

Multi-Channel Communication

Sales Dashboards & Reports

Data Visualization

Profitability Analysis

Graphs & Charts

360° Customer View

Business Process Management

Progress Tracking

Event Triggered Email

Customer Engagement

Multi-Account Management

Customer Support Tracking

Email Response Control

Integrations

CRM Integration

Third party integrations

Email Marketing

Sales pipeline management

Data Integration

Data Import / Export

Live Chat

Marketing Reports

Audience Targeting

Custom Sales Funnel Flow

Facebook Lead Gen Ad Integration

Trend Analysis

Reporting/Analytics

Create Subtasks

Segmentation

Data Modeling

Multi Channel Messaging API

Visual Flow Builder for Customer Journey Orchestration

Role Based Access Control

Reporting and Analytics

Reporting and Dashboards

Security & Encryption

Status Page

Multi Level Approval Workflows

Custom Report Exports

Sales Reports

Contextual Targeting

Import / Export Management

Workflow Configuration

Internal Chat Integration

Quotes/Proposals

For Mobile

User Journeys

Marketing Automation Integration

Customer Profiles

Data Matching

GDPR Compliance

Account Based Marketing

Action Item Tracking

Program Management

Surveys

Search/Filter

Medical History Records

Funnel Analysis

Website Analytics

Audience Segmentation

Interactive Voice Response

Alerts / Escalation

Analytics/ROI Tracking

Sales Intelligence

Member types

Customizable CTAs

Customer Surveys

Lead Database Integration

Lead Enrichment

Lead Notifications

KPIs

Scorecards

Graphical Data Presentation

Move / Add / Change Options

Product Assortment

Market Intelligent Survey

Heat Maps

Read More

Case Management

Contact Manager

CRM & Sales Dashboards

CRM & Sales Reports

Document Management

Email Integration

Email Templates

Inventory Management

Lead Generation

Marketing Automation

Product Database

Project Management

Sales Tracking

Opportunity Management

Lead Management

Customer DataBase

Performance Metrics

Document Storage

Dashboard

Key Performance Indicators

Call Center Management

A/B Testing

Activity Tracking

Lead Capture

Lead Scoring

Pipeline Management

Campaign Management

Lead Nurturing

Knowledge Base

Contract Management

Calendar Management

Web Forms

Campaign Analysis

Customizable Templates

Proposal Management

Team Management

Interaction Tracking

Landing Pages

Sales Pipeline Tracking

Sales Dashboards & Reports

Progress Tracking

Mobile Access

Contact History

Templates

Reporting & statistics

Email Marketing

Sales pipeline management

Drag & Drop

Marketing Reports

Shared Contacts

Appointment Reminders

Text Editor

Calendar/Reminder System

Marketing Automation Integration

Customer Profiles

GDPR Compliance

Search/Filter

Knowledge Library

Drip Campaigns

Mobile Optimized Emails

WYSIWYG Email Editor

Customizable CTAs

Customer Surveys

Calendar Sync

Landing Pages/Web Forms

WYSIWYG Rich Text Editing

KPIs

Read More

CRM

CRM & Sales Dashboards

Customer Management

Customer Support

Knowledge Management

Social CRM

Opportunity Management

Lead Management

Contact Management

Sales Force Automation

Call Management

Social Media Integration

Self Service Portal

Document Storage

Call Center Management

Knowledge Base

Call Logging

Sales Management

Sales Pipeline Tracking

Mobile Access

Service History Tracking

Sales pipeline management

Live Chat

Segmentation

Knowledge Base Management

Internal Chat Integration

Knowledge Library

Contact Import/Export

Ticket/Issue Tracking

Ticketing

Read More

User Ratings

Based on all the user reviews and ratings received by Zoho CRM and Act in CRM Software category, we've provided an average user rating for each software below. Zoho CRM has 42 reviews while Act has 2 reviews

Mayank Deore

Zoho CRM has transformed our business operations.

Pros

Its ease of use, customization options, automation capabilities, and integration possibilities make it a comprehensive solution for any organization.

Cons

we haven't encountered any problems with Zoho CRM. In fact, our experience has been overwhelmingly positive, with every aspect of the software exceeding our expectations.

Read all 42 reviews

M Altaf

The Key Role of Acts in My Business

Pros

Act-on software is extremely easy to use and starts providing working data quickly. ActOn has a quality product and a friendly UI and amazing support when the occasional question comes up

Cons

Sometimes switching between databases causes the software to crash its issue .

Read all 2 reviews

RUCHIKA GUPTA

Salesforce CRM platform review

Pros

The most impressive thing about salesforce is that you can access this on your mobile devices, so you do not have to worry about the system all the time.

Cons

Its classic UI could be little bit improved so that it become easy to navigate to any of its objects.

Read all 18 reviews

Desktop & Mobile Platforms

Deployment is a crucial factor to consider while buying CRM Software. Zoho CRM is available on Web App desktop platforms and IOS, Android mobile platforms. Act is available on Web App, Windows, Macintosh desktop platforms and IOS, Android mobile platforms.

Web App

IOS

Android

Web App

Windows

Macintosh

IOS

Android

Web App

Windows

Macintosh

IOS

Android

Plans and Pricing

Compare pricing of Zoho CRM vs Act with the following detailed pricing plan info. Zoho CRM comes in 3 packages: Standard, PROFESSIONAL, ENTERPRISE. On the other hand, Act comes in 3 packages: Act! Growth Suite, Act! CRM, Act! 365.

Standard

USD 10

User/Month

Sales forecasting

Reports and dashboards

Document library

Roles and profiles

Mass email

Call center connectors

100,000 records

Get Pricing

PROFESSIONAL

USD 16.67

User/Month

Includes everything in Standard +

Email integration

Social CRM

Google AdWords integration

Workflow automation

Inventory management

Macros

Unlimited records

Get Pricing

ENTERPRISE

USD 29.17

User/Month

Includes everything in Professional +

Territory management

Custom applications

Custom buttons

Workflow approval processes

Page layouts

Custom modules

Multiple currencies

Get Pricing

Act! Growth Suite

USD 79

User/Month

Contact & Activity Management

Opportunity & Sales Tracking

Marketing Automation

Apps & Integrations

Business Insights

Deployment, Access & Payment Flexibility

Sales Pipeline Management

Get Pricing

Act! CRM

USD 35

User/Month

Customer Management

Calendar & Activity tracking

Sales Process Automation

Opportunity Tracking

Sales Pipeline management

Unlimited Customization

Deployment, Access & Payment Flexibility

Get Pricing

Act! 365

USD 10

User/Month

Customer Management

Email Marketing

Sales Acceleration

Connections to Apps

Embedded Inbox Experience

Get Pricing

Yearly Plan

USD 25

User/Month

Guided onboarding and setup

Automatically track emails & meetings

Manage leads, opportunities, & accounts

Create custom dashboards & reports

Support across email, phone, chat, & social channels

Save time with customer self-service

Get Pricing

Customer Support

The quality and timeliness of support are important parameters when comparing Zoho CRM with Act. Zoho CRM offers Email, Phone, Live Support, Training and Tickets to its customers, while Act provides Email, Phone, Live Support, Training and Tickets.

phone

email

live support

tickets

training

phone

email

live support

tickets

training

phone

email

tickets

training

Languages Supported

Zoho CRM and Act are supported in the following languages.

Arabic

Bulgarian

Chinese

Croatian

Czech

Danish

Dutch

English

French

German

Hebrew

Hindi

Hungarian

Indonesian

Italian

Japanese

Korean

Polish

Portuguese

Russian

Spanish

Swedish

Thai

Turkish

English

French

German

Spanish

Chinese

Dutch

English

French

Italian

Spanish

Swedish

Typical Customer

The target customer base of Zoho CRM vs Act is mentioned below. Check which software fits your business requirements perfectly.

Freelancer

Startups

SMEs

Agencies

Enterprises

Startups

SMEs

Agencies

Enterprises

Freelancer

Startups

Video

To gain a better understanding of how these Zoho CRM and Act work, you can check out the videos below. Browse through the videos and make the right choice.

Alternatives