In search of the ideal CRM Software that caters to your unique needs? As a savvy buyer, you're likely interested in user ratings, pricing, customer support, languages supported, features, and more. We've created a comprehensive comparison of Zoho CRM versus Act!. To get better insight, here’s how users have rated these products. Zoho CRM is rated 4.6 while Act! is rated 5.0.

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Plans and Pricing

Compare pricing of Zoho CRM vs Act! with the following detailed pricing plan info. Zoho CRM comes in 3 packages: Standard, Professional, Enterprise. On the other hand, Act! comes in 3 packages: Act! Growth Suite, Act! CRM, Act! 365.

Standard
$ 11

User/Month, Billed Annually

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Professional
$ 19

User/Month, Billed Annually

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Enterprise
$ 33

User/Month, Billed Annually

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Act! Growth Suite
$ 79

User/Month

Get Pricing View Pricing Details
Act! CRM
$ 35

User/Month

Get Pricing View Pricing Details
Act! 365
$ 10

User/Month

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Screenshot

Take a look at the below screenshots and seamlessly compare the user interface of Zoho CRM and Act! for better insights.

Awards

Zoho CRM and Act! have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the CRM Software category.

Zoho CRM Award
Zoho CRM Award
Zoho CRM Award
Payment Type

Below is the comparison of the starting price and payment method of Zoho CRM and Act!. You can purchase Zoho CRM with User/Month, Billed Annually payment plans. Whereas, Act! provides User/Month payment plans. Zoho CRM provides a free trial whereas, Act! does not provide a free trial.

Free Trial

Monthly

Yearly

Free Trial

Monthly

Yearly

Free Trial

Monthly

Yearly

Features

Compare between Zoho CRM and Act! based on their key features and functionalities to pick the right one for your business.

Accounting

Capture Leads from Twitter/Facebooks

Case Management

Cloud Computing

Contact Manager

CRM & Sales Dashboards

CRM & Sales Reports

CRM Analytics

Customer Management

Customer Support

Email Integration

Email Marketing / SMS Marketing

Email Templates

Expense Management

Inventory Management

Invoice

Lead Generation

Marketing Analytics

Marketing Automation

Marketing Collateral

Mass Email

Meeting Management

On-Demand (SaaS)

Product Database

Products & Price Books

Project Management

Supplier and Purchase Order Management

Sales Quotes

Social CRM

Solution Management

Task Management

Territory Management

Sales Forecasting

Sales Tracking

Opportunity Management

Mobile App

Lead Management

Contact Management

Sales Force Automation

Business intelligence (BI)

Employee Management

Channel Management

Field Sales Management

Sales Collaboration

Sales Performance Management

Alerts & Notifications

Social Media Integration

Self Service Portal

File Sharing

Live chat system

Document Storage

Workflow Management

Custom Fields

Multi-Currency

Real Time Reporting

Sales Orders

Barcoding / RFID

Budgeting & Forecasting

Dashboard

Voice & Data Integration

VoIP

A/B Testing

Lead Assignment

Lead Capture

Lead Distribution

Lead Scoring

Pipeline Management

Sales Analytics

Sales Reporting

Lead Nurturing

Lead Segmentation

Historical Reporting

Subscriber Management

Approval Process Control

Third Party Integration

Client Portal

Channel Analytics

Partner Management

Customizable Dashboard

Web Forms

Invoice Management

Contact Database

Multi-Campaign

Campaign Analysis

Multi-Channel Marketing

Data Management

Supply Chain Management

Network Monitoring

Client Management

Marketing Management

Search Marketing

Data Mapping

Profile Management

Product Catalog

Customization

Business Process Automation

Campaign Segmentation

Website Visitor Tracking

Member Portal

Customer Segmentation

Gamification

Sentiment Analysis

Communication Management

Sales Pipeline Tracking

Multi-Channel Communication

Sales Dashboards & Reports

Data Visualization

Profitability Analysis

Graphs & Charts

360° Customer View

Business Process Management

Progress Tracking

Event Triggered Email

Customer Engagement

Multi-Account Management

Customer Support Tracking

Email Response Control

Integrations

CRM Integration

Third party integrations

Email Marketing

Sales pipeline management

Data Integration

Data Import / Export

Live Chat

Marketing Reports

Audience Targeting

Custom Sales Funnel Flow

Facebook Lead Gen Ad Integration

Trend Analysis

Online Payment Processing

Reporting/Analytics

Create Subtasks

Segmentation

Data Modeling

Multi Channel Messaging API

Visual Flow Builder for Customer Journey Orchestration

Role Based Access Control

Reporting and Analytics

Reporting and Dashboards

Security & Encryption

Status Page

Multi Level Approval Workflows

Custom Report Exports

Sales Reports

Contextual Targeting

Import / Export Management

Workflow Configuration

Internal Chat Integration

Quotes/Proposals

For Mobile

User Journeys

Marketing Automation Integration

Customer Profiles

Data Matching

GDPR Compliance

Account Based Marketing

Action Item Tracking

Program Management

Surveys

Cataloging/Categorization

Search/Filter

Medical History Records

Funnel Analysis

Website Analytics

Audience Segmentation

Interactive Voice Response

Alerts / Escalation

Analytics/ROI Tracking

Sales Intelligence

Member types

Customizable CTAs

Customer Surveys

Lead Database Integration

Lead Enrichment

Lead Notifications

KPIs

Scorecards

Graphical Data Presentation

Move / Add / Change Options

Product Assortment

Market Intelligent Survey

Heat Maps

Read More

Case Management

Contact Manager

CRM & Sales Dashboards

CRM & Sales Reports

Customer Management

Document Management

Email Integration

Email Templates

Inventory Management

Lead Generation

Marketing Automation

Product Database

Project Management

Sales Tracking

Opportunity Management

Lead Management

Customer DataBase

Performance Metrics

Document Storage

Dashboard

Key Performance Indicators

Call Center Management

A/B Testing

Activity Tracking

Lead Capture

Lead Scoring

Pipeline Management

Campaign Management

Lead Nurturing

Knowledge Base

Contract Management

Calendar Management

Web Forms

Campaign Analysis

Customizable Templates

Proposal Management

Team Management

Interaction Tracking

Landing Pages

Sales Pipeline Tracking

Sales Dashboards & Reports

Progress Tracking

Mobile Access

Contact History

Templates

Reporting & statistics

Email Marketing

Sales pipeline management

Drag & Drop

Marketing Reports

Shared Contacts

Appointment Reminders

Reporting/Analytics

Text Editor

Calendar/Reminder System

Marketing Automation Integration

Customer Profiles

GDPR Compliance

Search/Filter

Knowledge Library

Drip Campaigns

Mobile Optimized Emails

WYSIWYG Email Editor

Text Messaging

Customizable CTAs

Customer Surveys

Calendar Sync

Landing Pages/Web Forms

WYSIWYG Rich Text Editing

KPIs

Read More

Accounting

Asset Management

Audit Trail

Barcode Integration

Case Management

CRM

Customer Management

Email Integration

Event Management

Expense Management

Expense Tracking

Financial Management

Inventory Management

Invoice

Job Costing

Manufacturing

Mobile Support

Multi Currency

Multi Location

Multiuser Login & Role-based access control

Online Banking Integration

Outstanding

Payment Gateway Integration

Payment Handling

Project Management

Supplier and Purchase Order Management

Recurring invoice

Sales Quotes

Taxation Management

Time & Attendance Management

Training Management

Vendor Management

Warehouse Management

Auditing

Sales Forecasting

Opportunity Management

Multi Currency Support

Lead Management

Membership Management

Multicurrency payment processing

Integration capabilities

Accounts payable

Accounts Receivable

Bill of materials (BoM)

Business intelligence (BI)

Commission management

Fixed assets

Fundraising Management

General Ledger

Invoicing

Order entry (OE)

Manage Customers and Suppliers

Budgeting & Forecasting

Invoice Processing

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Overall Ratings

Compare how Zoho CRM stacks up against Act! in terms of ratings and user experience. Select the CRM software that perfectly aligns with your business requirements.

Feature Feature 4.6

Feature

Out of 5

Ease of use Ease of use 4.7

Ease of use

Out of 5

Value for money Value for money 4.5

Value for money

Out of 5

Customer support Customer support 4.4

Customer support

Out of 5

Feature Feature 4.3

Feature

Out of 5

Ease of use Ease of use 4

Ease of use

Out of 5

Value for money Value for money 4.7

Value for money

Out of 5

Customer support Customer support 4.7

Customer support

Out of 5

Feature Feature 4.7

Feature

Out of 5

Ease of use Ease of use 4.3

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 4.3

Customer support

Out of 5

User Reviews

Based on all the user reviews and ratings received by Zoho CRM and Act! in CRM Software category, we've provided an average user rating for each software below. Zoho CRM has 49 reviews while Act! has 3 reviews

Yibadi

Zoho CRM - The best

Pros

The user interface and the annual plans are affordable for both big and large business where bigin is also their sub product exclusively for small businesses

Cons

All features are at its best. I think when a person experiences it, he would understand my words thus the features are easy to access and proceed.

Read all 49 reviews
islam. Pakistan

Review for Act

Pros

Potential Customer interactions have been a very effective tool for gaining customers, satisfying and retaining customers. It has versatile marketing automations.

Cons

Customer service was not very professional. Their late return suspended the business process, I was not satisfied with it.

Read all 3 reviews
muhammadasif

A Powerful and Versatile Solution: Oracle NetSuite ERPAs a business owner, I have always sought to streamline my operations and optimize efficiency. After extensive research and evaluations, I decided to implement Oracle NetSuite ERP, and I must say, it h

Pros

The user interface of Oracle NetSuite ERP is intuitive and user-friendly, making it easy for employees to navigate and utilize the software efficiently. The system provides a personalized dashboard that can be tailored to individual roles and responsibilities, ensuring that each user has access to the information and tools they need to perform their tasks effectively.

Cons

In conclusion, Oracle NetSuite ERP is an outstanding ERP system that combines comprehensive functionality, scalability, user-friendliness, and robust integration capabilities. It empowers businesses with the tools and insights necessary to streamline operations, enhance decision-making, and drive growth. I highly recommend Oracle NetSuite ERP to any organization seeking a top-tier ERP solution.

Read all 3 reviews
Desktop & Mobile Platforms

Deployment is a crucial factor to consider while buying CRM Software. Zoho CRM is available on Web App desktop platforms and IOS, Android mobile platforms. Act! is available on Web App, Windows, MacOs desktop platforms and IOS, Android mobile platforms.

Web App

IOS

Android

Web App

Windows

MacOs

IOS

Android

Web App

Windows

MacOs

Customer Support

The quality and timeliness of support are important parameters when comparing Zoho CRM with Act!. Zoho CRM offers Email, Phone, Live Support, Training and Tickets to its customers, while Act! provides Email, Phone, Live Support, Training and Tickets.

phone

email

live support

tickets

training

phone

email

live support

tickets

training

phone

email

live support

tickets

training

Languages Supported

Zoho CRM and Act! are supported in the following languages.

Arabic

Bulgarian

Chinese

Croatian

Czech

Danish

Dutch

English

French

German

Hebrew

Hindi

Hungarian

Indonesian

Italian

Japanese

Korean

Polish

Portuguese

Russian

Spanish

Swedish

Thai

Turkish

Vietnamese

Dutch

English

French

German

Spanish

English

Typical Customer

The target customer base of Zoho CRM vs Act! is mentioned below. Check which software fits your business requirements perfectly.

Freelancer

Startups

SMBs

Agencies

Enterprises

Startups

SMBs

Agencies

Enterprises

Startups

SMBs

Agencies

Enterprises

Integrations

Find out which tools Zoho CRM and Act! integrate with and make the right choice. Get the CRM software that connects with your preferred apps for best results!

Google Workforce

Microsoft 365

Slack

Shopify

Mailchimp

Facebook Ads

Pandadoc

Ringcentral

Twilio

Knowlarity

Goto Meeting

Goto Webinar

Zoom

Intuit Quickbooks

Xero

Saasu

Proposify

QuoteWerks

iQuoteXpress

DocuSign

Adobe Sign

Leadfeeder

ActiveCampaign

(Not Provided by Vendor)

(Not Provided by Vendor)

Video

To gain a better understanding of how these Zoho CRM and Act! work, you can check out the videos below. Browse through the videos and make the right choice.

Company Details

Get insight into the company details Zoho CRM and Act! and learn how they operate. Explore the company name, its location, and more!

Company Name :

Zoho Corporation Pvt. Ltd.

Headquarter :

Chennai

Website :

Visit Website

Company Name :

Act! LLC

Headquarter :

Scottsdale

Website :

Visit Website

Company Name :

Oracle NetSuite North America

Website :

Visit Website

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