In search of the ideal CRM Software that caters to your unique needs? As a savvy buyer, you're likely interested in user ratings, pricing, customer support, languages supported, features, and more. We've created a comprehensive comparison of Zoho CRM versus Bitrix24. To get better insight, here’s how users have rated these products. Zoho CRM is rated 4.6 while Bitrix24 is rated 4.5.
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SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.
Plans and Pricing
Compare pricing of Zoho CRM vs Bitrix24 with the following detailed pricing plan info. Zoho CRM comes in 3 packages: Standard, Professional, Enterprise. On the other hand, Bitrix24 comes in 4 packages: Free, Plus, Standard, Professional.
- Free Plan
- Free Trial
- Free Plan
- Free Trial
Features
Compare between Zoho CRM and Bitrix24 based on their key features and functionalities to pick the right one for your business.
- Role Based Security
- Reports And Dashboards
- Territory Management
- Social Media Integration
- Accounting
- Zia Ai
- Email Integration
- Capture Leads From Twitter/facebooks
- Cloud Computing
- Customer Support
- Customer Management
- Web Forms
- Contact Manager
- CRM & Sales Reports
- Workflow Automation
- Role Based Security
- Reports And Dashboards
- Territory Management
- Social Media Integration
- Accounting
- Zia Ai
- Email Integration
- Capture Leads From Twitter/facebooks
- Cloud Computing
- Customer Support
- Customer Management
- Web Forms
- Contact Manager
- CRM & Sales Reports
- Workflow Automation
Screenshots
Take a look at the below screenshots and seamlessly compare the user interface of Zoho CRM and Bitrix24 for better insights.
Awards
Zoho CRM and Bitrix24 have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the CRM Software category.
User Reviews
Based on all the user reviews and ratings received by Zoho CRM and Bitrix24 in CRM Software category, we've provided an average user rating for each software below. Zoho CRM has 51 reviews while Bitrix24 has 29 reviews
Pros
1. Very affordable2. Perfect for small businesses3. A wide range of options for sales and marketing4. Tracking of leads is very easy5. Every user can read and analyze whatever is happening with a particular client
Posted by - Vinayak Kejriwal
Pros
The streamlined processes and increased customer satisfaction are impressive.
Posted by - Jemila Oseni
Cons
It is pricey, though still cheaper than Salesforce. I am from the travel industry, and they have not been able to customize for us at an affordable cost.
Posted by - Akshay
Cons
Need to expand standard limitations like field restrictions and subforms per module.
Posted by - KISHOR LAMDANDE
Pros
It provides a way for easy customization. It can be accessed from anywhere. Its outstanding features are bulk email, calendar sharing, daily planner, file sharing, sales funnel management, and so on.
Posted by - Sara Wood
Pros
Multiple needs can be fulfilled.
Posted by - Priya
Cons
Bitrix24 is always improving and adding new features. All features are great, and as always, were looking out for more surprises.
Posted by - ITORO ETIM
Cons
Sure, please provide the text you would like me to review.
Posted by - Garima
Specifications
Check out the specifications of Zoho CRM and Bitrix24. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
Integration
Check out the specifications of Zoho CRM and Bitrix24. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
(Not Provided by Vendor)
Video
To gain a better understanding of how these Zoho CRM and Bitrix24 work, you can check out the videos below. Browse through the videos and make the right choice.
Company Details
Get insight into the company details Zoho CRM and Bitrix24 and learn how they operate. Explore the company name, its location, and more!
Bitrix Inc.
Alexandria
Alternatives
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FAQs
What level of customer support can I expect from Zoho CRM and Bitrix24?
Zoho CRM provides customer support over various channels including phone, email, live support and tickets, and Bitrix24 provides customer support over email, live support and more.
Which mobile platforms do Zoho CRM and Bitrix24 support?
Zoho CRM and Bitrix24 both support Android and IOS.
Do Zoho CRM and Bitrix24 offer a free trial?
Yes, Zoho CRM and Bitrix24 provide a free trial to its users.
For what other purposes can Zoho CRM and Bitrix24 be used?
Apart from being a CRM software, Zoho CRM can be used as a accounting software, expense management software, sfa sales force automation software and sales management software, while Bitrix24 can be utilized as a call recording software, collaboration software and document management software.
What are the key features of Zoho CRM and Bitrix24?
Key features of Zoho CRM include lead management, contact management, deal management, workflow automation, email integration, sales forecasting, while Bitrix24 offers features, such as contact management, lead management, sales funnel, email marketing.
Zoho CRM
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