Are you struggling to find the perfect CRM Software that aligns with your complex demands? Our curated list of top-tier solutions offers personalization to meet your unique needs. Additionally, we've created a comprehensive comparison of Zoho CRM vs. Freshsales all in one place to simplify your decision-making process. Zoho CRM is rated 4.6 while Freshsales is rated 4.6.

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List of All CRM Software

SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.

Plans and Pricing

Compare pricing of Zoho CRM vs Freshsales with the following detailed pricing plan info. Zoho CRM comes in 3 packages: Standard, Professional, Enterprise. On the other hand, Freshsales comes in 4 packages: Free, Growth, Pro, Enterprise.

Starting Price
The starting price may change depending on factors like subscription period, extra features, additional fees, and others. For accurate pricing, it's best to contact the vendor directly.
$ 11
User/Month, Billed Annually
  • Free Plan
  • Free Trial
Get Best Price
Starting Price
The starting price may change depending on factors like subscription period, extra features, additional fees, and others. For accurate pricing, it's best to contact the vendor directly.
$ 0
For upto 3 Users
  • Free Plan
  • Free Trial
Get Best Price

Features

Compare between Zoho CRM and Freshsales based on their key features and functionalities to pick the right one for your business.

  • Cloud Computing
  • Web Forms
  • Contact Manager
  • Customer Management
  • Email Marketing / Sms Marketing
  • Reports And Dashboards
  • Salessignals
  • Case Management
  • Customizable Modules
  • Marketing Automation
  • Role Based Security
  • Accounting
  • Contact Management
  • Mobile CRM
  • Lead Management
View All Zoho CRM Features
  • Cloud Computing
  • Web Forms
  • Contact Manager
  • Customer Management
  • Email Marketing / Sms Marketing
  • Reports And Dashboards
  • Salessignals
  • Case Management
  • Customizable Modules
  • Marketing Automation
  • Role Based Security
  • Accounting
  • Contact Management
  • Mobile CRM
  • Lead Management
View All Freshsales Features

Screenshots

Take a look at the below screenshots and seamlessly compare the user interface of Zoho CRM and Freshsales for better insights.

Ratings

Compare how Zoho CRM stacks up against Freshsales in terms of ratings and user experience. Select the CRM software that perfectly aligns with your business requirements.

Overall Rating (out of 5)
Overall Rating 4.6
Feature
Feature 4.6
Ease of Use
Ease of Use 4.7
Value for Money
Value for Money 4.5
Customer Support
Customer Support 4.5
Likelihood to Recommend
After users review a product on our website, we simply ask if they'd suggest it to friends or colleagues. The "Likelihood to Recommend" rating combines all these opinions for an overall score.
88%
View All Zoho CRM Reviews
Overall Rating (out of 5)
Overall Rating 4.6
Feature
Feature 4.4
Ease of Use
Ease of Use 4.5
Value for Money
Value for Money 4.5
Customer Support
Customer Support 4.4
Likelihood to Recommend
After users review a product on our website, we simply ask if they'd suggest it to friends or colleagues. The "Likelihood to Recommend" rating combines all these opinions for an overall score.
81%
View All Freshsales Reviews

Awards

Zoho CRM and Freshsales have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the CRM Software category.

Zoho CRM Award
Zoho CRM Award

User Reviews

Based on all the user reviews and ratings received by Zoho CRM and Freshsales in CRM Software category, we've provided an average user rating for each software below. Zoho CRM has 50 reviews while Freshsales has 30 reviews

Pros

Easy to use.

Posted by - Sapna Bali

Pros

Zoho CRM empowers SMBs & enterprises with a 360º customer relationship lifecycle management solution. Key features include contact management, sales funnels, pipeline management, workflow automation, an AI-powered conversational assistant, task management, managing marketing campaigns, sales forecasting, customer support & service, inventory management, reporting & analytics, and seamlessly integrating with 500+ popular business apps in a single business system.

Posted by - Pravash Pujari

Cons

1. It shows some errors while entering data.2. There could be a feature for logging out after a certain time.3. The mobile app has scope for improvements.

Posted by - Vinayak Kejriwal

Cons

The more advanced features are only available in the higher-priced tiers.

Posted by - Shashank Kataria

View All Zoho CRM Reviews

Pros

Easy to use and moreover convenient in handling the tasks effectively.

Posted by - Arjun

Pros

My business has a few branches outside India, but still, I can easily manage the information with the help of FreshSales.io as it supports different languages. It is best when you have international clients to manage.

Posted by - Pradeep

Cons

Too many features that we cant disable. It would be better if we could choose which features we need so that it will be elegant.

Posted by - Amirtharaj Raja

Cons

While Freshsales offered reporting and analytics features, users sometimes found that more advanced reporting capabilities could be beneficial for in-depth analysis.Some users wished for greater flexibility in customizing the platform to match their specific sales processes and workflows.

Posted by - Shamilamin Amin

View All Freshsales Reviews

Specifications

Check out the specifications of Zoho CRM and Freshsales. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.

Business
  • Freelancers
  • Startups
  • SMBs
  • Mid-Market
  • Enterprises
Accessibility
  • API
  • Free Trial
  • Mobile Support
  • Lifetime Free Plan
  • Customization
Available Support
  • Email
  • Phone
  • Live Support
  • Training
  • Tickets
Payment Type
  • Yearly
  • Monthly
  • Onetime (Perpetual License)
  • Transaction
Desktop & Mobile Platforms
  • Web App
  • Windows
  • macOS
  • iOS
  • Android
Business
  • Freelancers
  • Startups
  • SMBs
  • Mid-Market
  • Enterprises
Accessibility
  • API
  • Free Trial
  • Mobile Support
  • Lifetime Free Plan
  • Customization
Available Support
  • Email
  • Phone
  • Live Support
  • Training
  • Tickets
Payment Type
  • Yearly
  • Monthly
  • Onetime (Perpetual License)
  • Transaction
Desktop & Mobile Platforms
  • Web App
  • Windows
  • macOS
  • iOS
  • Android

Integration

Check out the specifications of Zoho CRM and Freshsales. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.

Video

To gain a better understanding of how these Zoho CRM and Freshsales work, you can check out the videos below. Browse through the videos and make the right choice.

Company Details

Get insight into the company details Zoho CRM and Freshsales and learn how they operate. Explore the company name, its location, and more!

Company Name

Zoho Corporation Pvt. Ltd.

Headquarter

Chennai

Website
Visit Website
Company Name

Freshworks

Headquarter

Chennai

FAQs

Zoho CRM integrates seamlessly with Adobe Sign, Adzooma, DocuSign, GoToMeeting, GoToWebinar & iQuoteXpress, while Freshsales offers compatibility with Dialpad, Five9, TeamViewer & Trustpilot.

Yes, Zoho CRM and Freshsales provide a free trial to its users.

Key features of Zoho CRM include lead management, contact management, deal management, workflow automation, email integration, sales forecasting, while Freshsales offers features, such as contact management, lead scoring, sales pipeline management, email tracking.

Zoho CRM provides customer support over various channels including phone, email, live support and tickets, and Freshsales provides customer support over phone, email, live support and more.

Apart from being a CRM software, Zoho CRM can be used as a accounting software, expense management software, sfa sales force automation software and sales management software, while Freshsales can be utilized as a accounting software, distribution management software and sfa sales force automation software.

Zoho CRM

Visit Website
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