In search of the ideal CRM Software that caters to your unique needs? As a savvy buyer, you're likely interested in user ratings, pricing, customer support, languages supported, features, and more. We've created a comprehensive comparison of Zoho CRM versus Freshsales. To get better insight, here’s how users have rated these products. Zoho CRM is rated 4.6 while Freshsales is rated 4.6.
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SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.
Plans and Pricing
Compare pricing of Zoho CRM vs Freshsales with the following detailed pricing plan info. Zoho CRM comes in 3 packages: Standard, Professional, Enterprise. On the other hand, Freshsales comes in 4 packages: Free, Growth, Pro, Enterprise.
- Free Plan
- Free Trial
- Free Plan
- Free Trial
Features
Compare between Zoho CRM and Freshsales based on their key features and functionalities to pick the right one for your business.
- Zia Ai
- Cloud Computing
- CRM & Sales Reports
- Marketing Automation
- Customizable Modules
- Web Forms
- Salessignals
- Lead Management
- Email Integration
- Mobile CRM
- Inventory Management
- CRM Analytics
- Deal Management
- Reports And Dashboards
- Social Media Integration
- Zia Ai
- Cloud Computing
- CRM & Sales Reports
- Marketing Automation
- Customizable Modules
- Web Forms
- Salessignals
- Lead Management
- Email Integration
- Mobile CRM
- Inventory Management
- CRM Analytics
- Deal Management
- Reports And Dashboards
- Social Media Integration
Screenshots
Take a look at the below screenshots and seamlessly compare the user interface of Zoho CRM and Freshsales for better insights.
Awards
Zoho CRM and Freshsales have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the CRM Software category.
User Reviews
Based on all the user reviews and ratings received by Zoho CRM and Freshsales in CRM Software category, we've provided an average user rating for each software below. Zoho CRM has 54 reviews while Freshsales has 30 reviews
Pros
We can create stages of opportunities as per our business requirements. We can manage contacts, leads, and accounts so everything can be tracked in one place. The sales forecasting is quite intuitive. Invoices can be raised.
Posted by - Chandan Chaman
Pros
Easy to use, access from anywhere, data privacy, and customized reports.
Posted by - Krishna Chakraborty
Cons
Everything is fine with this tool. All points of view and working nature are good. Thanks, Zoho team.
Posted by - Arunkumar
Cons
All features work well for me, except for the sales automation part, which needs to be improved.
Posted by - Jemila Oseni
Pros
Lead Management and Sales Pipeline Management are the most extensive and exciting features that this product has. You can keep track of anything and everything throughout the software and also see each individuals progress to further see the project.
Posted by - islam. Pakistan
Pros
Easy to use and moreover convenient in handling the tasks effectively.
Posted by - Arjun
Cons
Interface can be better.
Posted by - Shivangini Chauhan
Cons
Not all-inclusive mobile app support; email sync lacks speed at times.
Posted by - Nataliya
Specifications
Check out the specifications of Zoho CRM and Freshsales. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
Integration
Check out the specifications of Zoho CRM and Freshsales. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
Video
To gain a better understanding of how these Zoho CRM and Freshsales work, you can check out the videos below. Browse through the videos and make the right choice.
Company Details
Get insight into the company details Zoho CRM and Freshsales and learn how they operate. Explore the company name, its location, and more!
Freshworks
Chennai
Alternatives
FAQs
Which integrations are supported by Zoho CRM and Freshsales?
Zoho CRM integrates seamlessly with Adobe Sign, Adzooma, DocuSign, GoToMeeting, GoToWebinar & iQuoteXpress, while Freshsales offers compatibility with Dialpad, Five9, TeamViewer & Trustpilot.
What level of customer support can I expect from Zoho CRM and Freshsales?
Zoho CRM provides customer support over various channels including phone, email, live support and tickets, and Freshsales provides customer support over phone, email, live support and more.
What are the key features of Zoho CRM and Freshsales?
Key features of Zoho CRM include lead management, contact management, deal management, workflow automation, email integration, sales forecasting, while Freshsales offers features, such as contact management, lead scoring, sales pipeline management, email tracking.
Which mobile platforms do Zoho CRM and Freshsales support?
Zoho CRM and Freshsales both support Android and IOS.
Zoho CRM and Freshsales cater to which types of businesses?
Zoho CRM and Freshsales both cater to Freelancer, Startups, SMBs, Mid-Market & Enterprises.
Zoho CRM
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