Are you struggling to find the perfect CRM Software that aligns with your complex demands? Our curated list of top-tier solutions offers personalization to meet your unique needs. Additionally, we've created a comprehensive comparison of Zoho CRM vs. Freshsales all in one place to simplify your decision-making process. Zoho CRM is rated 4.6 while Freshsales is rated 4.6.
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All CRM Software Products ›››Plans and Pricing
Compare pricing of Zoho CRM vs Freshsales with the following detailed pricing plan info. Zoho CRM comes in 3 packages: Standard, Professional, Enterprise. On the other hand, Freshsales comes in 4 packages: Free, Growth, Pro, Enterprise.
Screenshot
Take a look at the below screenshots and seamlessly compare the user interface of Zoho CRM and Freshsales for better insights.
Awards
Zoho CRM and Freshsales have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the CRM Software category.
Payment Type
Below is the comparison of the starting price and payment method of Zoho CRM and Freshsales. You can purchase Zoho CRM with User/Month, Billed Annually payment plans. Whereas, Freshsales provides For upto 3 Users payment plans. Zoho CRM provides a free trial whereas, Freshsales does not provide a free trial.
Free Trial
Monthly
Yearly
Free Trial
Monthly
Yearly
Free Trial
Yearly
Features
Compare between Zoho CRM and Freshsales based on their key features and functionalities to pick the right one for your business.
Accounting
Capture Leads from Twitter/Facebooks
Case Management
Cloud Computing
Contact Manager
CRM & Sales Dashboards
CRM & Sales Reports
CRM Analytics
Customer Management
Customer Support
Accounting
Contact Manager
CRM & Sales Dashboards
CRM & Sales Reports
CRM Analytics
Customer Support
Developer API
Document Management
Email Integration
Email Marketing / SMS Marketing
Asset Management
Email Integration
Help Desk
Inventory Management
Task Management
Onboarding
Real Time Monitoring
Workflow Management
Collaboration
Inventory Tracking
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Overall Ratings
Compare how Zoho CRM stacks up against Freshsales in terms of ratings and user experience. Select the CRM software that perfectly aligns with your business requirements.
User Reviews
Based on all the user reviews and ratings received by Zoho CRM and Freshsales in CRM Software category, we've provided an average user rating for each software below. Zoho CRM has 47 reviews while Freshsales has 29 reviews
Awesome tool to manager your CRM
Pros
User friendly, insightful reports, great dashboards. Custom features are also good.
Cons
No suggestions from my end, I think this is very well designed.to be used in any organization
Review for Freshsales
Pros
Lead Management and Sales Pipeline Management are the most extensive and exciting features that this product has. You can keep a track of anything and everything throughout the software and also see every individual's progress to further see the proj
Cons
Sometimes, customer support takes a lot of time to solve the queries.Notifications although automated can sometimes be delayed.Support engineers can take months if not a few years to fix the issue.
Excellent Performance, Exceed Expectation.
Pros
Automation System, Time Taken For Processing Command, Easy To Understand Features.
Cons
No Such Part/ Problem Has Been Detected. Also depends upon company to company requirements.
Desktop & Mobile Platforms
Deployment is a crucial factor to consider while buying CRM Software. Zoho CRM is available on Web App desktop platforms and IOS, Android mobile platforms. Freshsales is available on Windows, MacOs desktop platforms and IOS, Android mobile platforms.
Web App
IOS
Android
Windows
MacOs
IOS
Android
Windows
MacOs
Customer Support
The quality and timeliness of support are important parameters when comparing Zoho CRM with Freshsales. Zoho CRM offers Email, Phone, Live Support, Training and Tickets to its customers, while Freshsales provides Email, Phone, Live Support, Training and Tickets.
phone
live support
tickets
training
phone
live support
tickets
training
phone
live support
tickets
training
Languages Supported
Zoho CRM and Freshsales are supported in the following languages.
Arabic
Bulgarian
Chinese
Croatian
Czech
Danish
Dutch
English
French
German
Hebrew
Hindi
Hungarian
Indonesian
Italian
Japanese
Korean
Polish
Portuguese
Russian
Spanish
Swedish
Thai
Turkish
Vietnamese
Chinese
Dutch
English
French
German
Italian
Japanese
Korean
Polish
Portuguese
Russian
Slovenian
Spanish
Swedish
Chinese
English
French
German
Hebrew
Italian
Japanese
Portuguese
Russian
Spanish
Typical Customer
The target customer base of Zoho CRM vs Freshsales is mentioned below. Check which software fits your business requirements perfectly.
Freelancer
Startups
SMEs
Agencies
Enterprises
Freelancer
Startups
SMEs
Agencies
Enterprises
Startups
SMEs
Agencies
Enterprises
Integrations
Find out which tools Zoho CRM and Freshsales integrate with and make the right choice. Get the CRM software that connects with your preferred apps for best results!
Google Workforce
Microsoft 365
Slack
Shopify
Mailchimp
Facebook Ads
Pandadoc
Ringcentral
Twilio
Knowlarity
Goto Meeting
Goto Webinar
Zoom
Intuit Quickbooks
Xero
Saasu
Proposify
QuoteWerks
iQuoteXpress
DocuSign
Adobe Sign
Leadfeeder
ActiveCampaign
Teamviewer
FrontApp
Amazon Connect
Trustpilot
Playvox WFM
Dialpad
Five9
Slack
Sage 50
SAP
SalesForce
EasyRun
Asterisk
OTRS
Ping Identity
Visual Studio
QuickBooks
SSO Connector
Jira Software - Cloud Service
TeamViewer Embedded Service
SolarWinds
Google Apps
ADFS
Skype for Business
Okta
CAS
Trello
OneLogin
Office365
Nagios
OpenAM
IP Filter
Shibboleth
Bomgar
LogMeIn Rescue
Azure
Chromebook
POwer BI Extract
Video
To gain a better understanding of how these Zoho CRM and Freshsales work, you can check out the videos below. Browse through the videos and make the right choice.
Company Details
Get insight into the company details Zoho CRM and Freshsales and learn how they operate. Explore the company name, its location, and more!