In search of the ideal CRM Software that caters to your unique needs? As a savvy buyer, you're likely interested in user ratings, pricing, customer support, languages supported, features, and more. We've created a comprehensive comparison of Zoho CRM versus Pipedrive. To get better insight, here’s how users have rated these products. Zoho CRM is rated 4.6 while Pipedrive is rated 4.5.

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List of All CRM Software

SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.

Plans and Pricing

Compare pricing of Zoho CRM vs Pipedrive with the following detailed pricing plan info. Zoho CRM comes in 3 packages: Standard, Professional, Enterprise. On the other hand, Pipedrive comes in 5 packages: Essential, Advanced, Professional (Most Popular), Power, Enterprise.

Starting Price
The starting price may change depending on factors like subscription period, extra features, additional fees, and others. For accurate pricing, it's best to contact the vendor directly.
$ 9
User/Month, Billed Annually
  • Free Plan
  • Free Trial
Get Best Price
Starting Price
The starting price may change depending on factors like subscription period, extra features, additional fees, and others. For accurate pricing, it's best to contact the vendor directly.
$ 12
User/Month
  • Free Plan
  • Free Trial
Get Best Price

Features

Compare between Zoho CRM and Pipedrive based on their key features and functionalities to pick the right one for your business.

  • Sales Forecasting
  • Contact Management
  • Role Based Security
  • Territory Management
  • Marketing Automation
  • Customer Management
  • Salessignals
  • CRM & Sales Reports
  • Inventory Management
  • Contact Manager
  • CRM Analytics
  • Lead Management
  • Web Forms
  • Email Integration
  • Mobile CRM
View All Zoho CRM Features
  • Sales Forecasting
  • Contact Management
  • Role Based Security
  • Territory Management
  • Marketing Automation
  • Customer Management
  • Salessignals
  • CRM & Sales Reports
  • Inventory Management
  • Contact Manager
  • CRM Analytics
  • Lead Management
  • Web Forms
  • Email Integration
  • Mobile CRM
View All Pipedrive Features

Screenshots

Take a look at the below screenshots and seamlessly compare the user interface of Zoho CRM and Pipedrive for better insights.

Ratings

Compare how Zoho CRM stacks up against Pipedrive in terms of ratings and user experience. Select the CRM software that perfectly aligns with your business requirements.

Overall Rating (out of 5)
Overall Rating 4.6
Feature
Feature 4.6
Ease of Use
Ease of Use 4.7
Value for Money
Value for Money 4.5
Customer Support
Customer Support 4.5
Likelihood to Recommend
After users review a product on our website, we simply ask if they'd suggest it to friends or colleagues. The "Likelihood to Recommend" rating combines all these opinions for an overall score.
88%
View All Zoho CRM Reviews
Overall Rating (out of 5)
Overall Rating 4.5
Feature
Feature 4.2
Ease of Use
Ease of Use 4.4
Value for Money
Value for Money 4.3
Customer Support
Customer Support 4.4
Likelihood to Recommend
After users review a product on our website, we simply ask if they'd suggest it to friends or colleagues. The "Likelihood to Recommend" rating combines all these opinions for an overall score.
90%
View All Pipedrive Reviews

Awards

Zoho CRM and Pipedrive have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the CRM Software category.

Zoho CRM Award
Zoho CRM Award

User Reviews

Based on all the user reviews and ratings received by Zoho CRM and Pipedrive in CRM Software category, we've provided an average user rating for each software below. Zoho CRM has 54 reviews while Pipedrive has 21 reviews

Pros

It provides Remote Access Plus 7, a low-code platform to build custom solutions. It helps to increase business sales, growth, and productivity.

Posted by - Adam John

Pros

Zoho CRMs customization capabilities and automation features have really impressed us most. The platforms flexibility seamlessly aligned with our unique business needs, streamlining sales processes and boosting productivity.

Posted by - Himanshu Sharma

Cons

All features work well for me, except for the sales automation part, which needs to be improved.

Posted by - Jemila Oseni

Cons

Zoho CRM offers a robust set of features and capabilities, some users may find certain aspects less beneficial or challenging to use, particularly if they are new to CRM systems or have specific preferences or requirements.

Posted by - pravin jadav

View All Zoho CRM Reviews

Pros

What impressed me the most was its task automation system. Pipedrive Software will save you time by automating repetitive tasks, like sending follow-up emails or setting reminders for important calls.

Posted by - Emilio Alvarez

Pros

Helps you track your business, import leads, add leads to your account, track competition, and automate lead assignment. Add lead scores or other CRM metrics.

Posted by - Niraj

Cons

There is nothing that I do not like about Pipedrive.

Posted by - Steve

Cons

Nothing much, but it doesnt have the UTM tracking on the leads, and also there is no open API to push leads into the other CRMs.

Posted by - Harshit

View All Pipedrive Reviews

Specifications

Check out the specifications of Zoho CRM and Pipedrive. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.

Business
  • Freelancers
  • Startups
  • SMBs
  • Mid-Market
  • Enterprises
Accessibility
  • API
  • Free Trial
  • Mobile Support
  • Lifetime Free Plan
  • Customization
Available Support
  • Email
  • Phone
  • Live Support
  • Training
  • Tickets
Payment Type
  • Yearly
  • Monthly
  • Onetime (Perpetual License)
  • Transaction
Desktop & Mobile Platforms
  • Web App
  • Windows
  • macOS
  • iOS
  • Android
Business
  • Freelancers
  • Startups
  • SMBs
  • Mid-Market
  • Enterprises
Accessibility
  • API
  • Free Trial
  • Mobile Support
  • Lifetime Free Plan
  • Customization
Available Support
  • Email
  • Phone
  • Live Support
  • Training
  • Tickets
Payment Type
  • Yearly
  • Monthly
  • Onetime (Perpetual License)
  • Transaction
Desktop & Mobile Platforms
  • Web App
  • Windows
  • macOS
  • iOS
  • Android

Integration

Check out the specifications of Zoho CRM and Pipedrive. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.

Video

To gain a better understanding of how these Zoho CRM and Pipedrive work, you can check out the videos below. Browse through the videos and make the right choice.

Company Details

Get insight into the company details Zoho CRM and Pipedrive and learn how they operate. Explore the company name, its location, and more!

Company Name

Zoho Corporation Pvt. Ltd.

Headquarter

Chennai

Website
Visit Website
Company Name

Pipedrive

Headquarter

New York

FAQs

Which integrations are supported by Zoho CRM and Pipedrive?

Zoho CRM integrates seamlessly with Adobe Sign, Adzooma, DocuSign, GoToMeeting, GoToWebinar & iQuoteXpress, while Pipedrive offers compatibility with Adzooma, Calendly, Dropbox & Evernote.

Which is the better option between Zoho CRM and Pipedrive?

This depends on various factors, such as your requirements, costs, integrations, customer support, and more. However, based on customer ratings, Zoho CRM has an advantage over Pipedrive.

For what other purposes can Zoho CRM and Pipedrive be used?

Apart from being a CRM software, Zoho CRM can be used as a accounting software, expense management software, sfa sales force automation software and sales management software, while Pipedrive can be utilized as a accounting software, crm software and sfa sales force automation software.

What are the key features of Zoho CRM and Pipedrive?

Key features of Zoho CRM include lead management, contact management, deal management, workflow automation, email integration, sales forecasting, while Pipedrive offers features, such as pipeline management, email integration, activity reminders, customizable dashboards.

Do Zoho CRM and Pipedrive offer a free trial?

Yes, Zoho CRM and Pipedrive provide a free trial to its users.

Zoho CRM

Visit Website
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