In search of the ideal CRM Software that caters to your unique needs? As a savvy buyer, you're likely interested in user ratings, pricing, customer support, languages supported, features, and more. We've created a comprehensive comparison of Zoho CRM versus Pipedrive. To get better insight, here’s how users have rated these products. Zoho CRM is rated 4.6 while Pipedrive is rated 4.5.

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SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.

Plans and Pricing

Compare pricing of Zoho CRM vs Pipedrive with the following detailed pricing plan info. Zoho CRM comes in 3 packages: Standard, Professional, Enterprise. On the other hand, Pipedrive comes in 5 packages: Essential, Advanced, Professional (Most Popular), Power, Enterprise.

Starting Price
The starting price may change depending on factors like subscription period, extra features, additional fees, and others. For accurate pricing, it's best to contact the vendor directly.
$ 11
User/Month, Billed Annually
  • Free Plan
  • Free Trial
Get Best Price
Starting Price
The starting price may change depending on factors like subscription period, extra features, additional fees, and others. For accurate pricing, it's best to contact the vendor directly.
$ 12
User/Month
  • Free Plan
  • Free Trial
Get Best Price

Features

Compare between Zoho CRM and Pipedrive based on their key features and functionalities to pick the right one for your business.

  • Customer Support
  • CRM & Sales Reports
  • Case Management
  • Territory Management
  • Customizable Modules
  • Deal Management
  • Customer Management
  • Email Integration
  • Workflow Automation
  • Capture Leads From Twitter/facebooks
  • Social Media Integration
  • Web Forms
  • Sales Forecasting
  • Zia Ai
  • Cloud Computing
View All Zoho CRM Features
  • Customer Support
  • CRM & Sales Reports
  • Case Management
  • Territory Management
  • Customizable Modules
  • Deal Management
  • Customer Management
  • Email Integration
  • Workflow Automation
  • Capture Leads From Twitter/facebooks
  • Social Media Integration
  • Web Forms
  • Sales Forecasting
  • Zia Ai
  • Cloud Computing
View All Pipedrive Features

Screenshots

Take a look at the below screenshots and seamlessly compare the user interface of Zoho CRM and Pipedrive for better insights.

Ratings

Compare how Zoho CRM stacks up against Pipedrive in terms of ratings and user experience. Select the CRM software that perfectly aligns with your business requirements.

Overall Rating (out of 5)
Overall Rating 4.6
Feature
Feature 4.6
Ease of Use
Ease of Use 4.7
Value for Money
Value for Money 4.6
Customer Support
Customer Support 4.5
Likelihood to Recommend
After users review a product on our website, we simply ask if they'd suggest it to friends or colleagues. The "Likelihood to Recommend" rating combines all these opinions for an overall score.
88%
View All Zoho CRM Reviews
Overall Rating (out of 5)
Overall Rating 4.5
Feature
Feature 4.2
Ease of Use
Ease of Use 4.4
Value for Money
Value for Money 4.3
Customer Support
Customer Support 4.4
Likelihood to Recommend
After users review a product on our website, we simply ask if they'd suggest it to friends or colleagues. The "Likelihood to Recommend" rating combines all these opinions for an overall score.
90%
View All Pipedrive Reviews

Awards

Zoho CRM and Pipedrive have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the CRM Software category.

Zoho CRM Award
Zoho CRM Award

User Reviews

Based on all the user reviews and ratings received by Zoho CRM and Pipedrive in CRM Software category, we've provided an average user rating for each software below. Zoho CRM has 51 reviews while Pipedrive has 21 reviews

Pros

Easy to set up. Free at first.

Posted by - Sunabh punjabi

Pros

Managing humongous and complicated business tasks is easy and streamlined now. Monitoring and evaluation of business activities are easier than ever. We are capturing our end-to-end training activities and beneficiaries data in Zoho CRM, and all the business responsibilities are segregated to the defined business users in the most efficient and accurate manner through Zoho CRM.

Posted by - Shrinkhala Singh

Cons

In Zoho, if they give us a creator console where we can modify it with business, it will be more business-friendly.

Posted by - Krishna Chakraborty

Cons

Sure, please provide the text you would like me to review.

Posted by - Shrey

View All Zoho CRM Reviews

Pros

The Pipedrive movement of the leads.

Posted by - Harshit Gupta

Pros

My likes about Pipedrive are: 1. It has a friendly user interface. 2. Its useful for keeping track of important business meetings, appointments, or schedules.

Posted by - David Smith

Cons

They offer addons like lead booster, chatbots, and forms as paid addons, which should be a part of the main Pipedrive paid plan.

Posted by - Harshit

Cons

It only supports web apps, not Windows or Macintosh.

Posted by - Niraj

View All Pipedrive Reviews

Specifications

Check out the specifications of Zoho CRM and Pipedrive. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.

Business
  • Freelancers
  • Startups
  • SMBs
  • Mid-Market
  • Enterprises
Accessibility
  • API
  • Free Trial
  • Mobile Support
  • Lifetime Free Plan
  • Customization
Available Support
  • Email
  • Phone
  • Live Support
  • Training
  • Tickets
Payment Type
  • Yearly
  • Monthly
  • Onetime (Perpetual License)
  • Transaction
Desktop & Mobile Platforms
  • Web App
  • Windows
  • macOS
  • iOS
  • Android
Business
  • Freelancers
  • Startups
  • SMBs
  • Mid-Market
  • Enterprises
Accessibility
  • API
  • Free Trial
  • Mobile Support
  • Lifetime Free Plan
  • Customization
Available Support
  • Email
  • Phone
  • Live Support
  • Training
  • Tickets
Payment Type
  • Yearly
  • Monthly
  • Onetime (Perpetual License)
  • Transaction
Desktop & Mobile Platforms
  • Web App
  • Windows
  • macOS
  • iOS
  • Android

Integration

Check out the specifications of Zoho CRM and Pipedrive. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.

Video

To gain a better understanding of how these Zoho CRM and Pipedrive work, you can check out the videos below. Browse through the videos and make the right choice.

Company Details

Get insight into the company details Zoho CRM and Pipedrive and learn how they operate. Explore the company name, its location, and more!

Company Name

Zoho Corporation Pvt. Ltd.

Headquarter

Chennai

Website
Visit Website
Company Name

Pipedrive

Headquarter

New York

Website
Visit Website

FAQs

Which is the better option between Zoho CRM and Pipedrive?

This depends on various factors, such as your requirements, costs, integrations, customer support, and more. However, based on customer ratings, Zoho CRM has an advantage over Pipedrive.

What are the key features of Zoho CRM and Pipedrive?

Key features of Zoho CRM include lead management, contact management, deal management, workflow automation, email integration, sales forecasting, while Pipedrive offers features, such as pipeline management, email integration, activity reminders, customizable dashboards.

What level of customer support can I expect from Zoho CRM and Pipedrive?

Zoho CRM provides customer support over various channels including phone, email, live support and tickets, and Pipedrive provides customer support over email, live support, tickets and more.

Which mobile platforms do Zoho CRM and Pipedrive support?

Zoho CRM and Pipedrive both support Android and IOS.

Zoho CRM and Pipedrive cater to which types of businesses?

Zoho CRM and Pipedrive both cater to Freelancer, Startups, SMBs, Mid-Market & Enterprises.

Zoho CRM

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