Are you struggling to find the perfect CRM Software that aligns with your complex demands? Our curated list of top-tier solutions offers personalization to meet your unique needs. Additionally, we've created a comprehensive comparison of Zoho CRM vs. Pipedrive all in one place to simplify your decision-making process. Zoho CRM is rated 4.6 while Pipedrive is rated 4.5.

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Plans and Pricing

Compare pricing of Zoho CRM vs Pipedrive with the following detailed pricing plan info. Zoho CRM comes in 3 packages: Standard, Professional, Enterprise. On the other hand, Pipedrive comes in 5 packages: Essential, Advanced, Professional (Most Popular), Power, Enterprise.

Standard
$ 11

User/Month, Billed Annually

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Professional
$ 19

User/Month, Billed Annually

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Enterprise
$ 33

User/Month, Billed Annually

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Essential
$ 12

User/Month

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Advanced
$ 25

User/Month

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Professional (Most Popular)
$ 50

Users/Month

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Power
$ 60

User/Month

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Enterprise
$ 75

User/Month

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Free
$ 0

Per Month

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Growth
$ 14

Per Month

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Pro
$ 50

Per Month

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Enterprise
$ 79

Per Month

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Screenshot

Take a look at the below screenshots and seamlessly compare the user interface of Zoho CRM and Pipedrive for better insights.

Awards

Zoho CRM and Pipedrive have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the CRM Software category.

Zoho CRM Award
Zoho CRM Award
Zoho CRM Award
Payment Type

Below is the comparison of the starting price and payment method of Zoho CRM and Pipedrive. You can purchase Zoho CRM with User/Month, Billed Annually payment plans. Whereas, Pipedrive provides User/Month payment plans. Zoho CRM provides a free trial whereas, Pipedrive does not provide a free trial.

Free Trial

Monthly

Yearly

Free Trial

Monthly

Yearly

Free Trial

Monthly

Yearly

Features

Compare between Zoho CRM and Pipedrive based on their key features and functionalities to pick the right one for your business.

Accounting

Capture Leads from Twitter/Facebooks

Case Management

Cloud Computing

Contact Manager

CRM & Sales Dashboards

CRM & Sales Reports

CRM Analytics

Customer Management

Customer Support

Email Integration

Email Marketing / SMS Marketing

Email Templates

Expense Management

Inventory Management

Invoice

Lead Generation

Marketing Analytics

Marketing Automation

Marketing Collateral

Mass Email

Meeting Management

On-Demand (SaaS)

Product Database

Products & Price Books

Project Management

Supplier and Purchase Order Management

Sales Quotes

Social CRM

Solution Management

Task Management

Territory Management

Sales Forecasting

Sales Tracking

Opportunity Management

Mobile App

Lead Management

Contact Management

Sales Force Automation

Business intelligence (BI)

Employee Management

Channel Management

Field Sales Management

Sales Collaboration

Sales Performance Management

Alerts & Notifications

Social Media Integration

Self Service Portal

File Sharing

Live chat system

Document Storage

Workflow Management

Custom Fields

Multi-Currency

Real Time Reporting

Sales Orders

Barcoding / RFID

Budgeting & Forecasting

Dashboard

Voice & Data Integration

VoIP

A/B Testing

Lead Assignment

Lead Capture

Lead Distribution

Lead Scoring

Pipeline Management

Sales Analytics

Sales Reporting

Lead Nurturing

Lead Segmentation

Historical Reporting

Subscriber Management

Approval Process Control

Third Party Integration

Client Portal

Channel Analytics

Partner Management

Customizable Dashboard

Web Forms

Invoice Management

Contact Database

Multi-Campaign

Campaign Analysis

Multi-Channel Marketing

Data Management

Supply Chain Management

Network Monitoring

Client Management

Marketing Management

Search Marketing

Data Mapping

Profile Management

Product Catalog

Customization

Business Process Automation

Campaign Segmentation

Website Visitor Tracking

Member Portal

Customer Segmentation

Gamification

Sentiment Analysis

Communication Management

Sales Pipeline Tracking

Multi-Channel Communication

Sales Dashboards & Reports

Data Visualization

Profitability Analysis

Graphs & Charts

360° Customer View

Business Process Management

Progress Tracking

Event Triggered Email

Customer Engagement

Multi-Account Management

Customer Support Tracking

Email Response Control

Integrations

CRM Integration

Third party integrations

Email Marketing

Sales pipeline management

Data Integration

Data Import / Export

Live Chat

Marketing Reports

Audience Targeting

Custom Sales Funnel Flow

Facebook Lead Gen Ad Integration

Trend Analysis

Online Payment Processing

Reporting/Analytics

Create Subtasks

Segmentation

Data Modeling

Multi Channel Messaging API

Visual Flow Builder for Customer Journey Orchestration

Role Based Access Control

Reporting and Analytics

Reporting and Dashboards

Security & Encryption

Status Page

Multi Level Approval Workflows

Custom Report Exports

Sales Reports

Contextual Targeting

Import / Export Management

Workflow Configuration

Internal Chat Integration

Quotes/Proposals

For Mobile

User Journeys

Marketing Automation Integration

Customer Profiles

Data Matching

GDPR Compliance

Account Based Marketing

Action Item Tracking

Program Management

Surveys

Cataloging/Categorization

Search/Filter

Medical History Records

Funnel Analysis

Website Analytics

Audience Segmentation

Interactive Voice Response

Alerts / Escalation

Analytics/ROI Tracking

Sales Intelligence

Member types

Customizable CTAs

Customer Surveys

Lead Database Integration

Lead Enrichment

Lead Notifications

KPIs

Scorecards

Graphical Data Presentation

Move / Add / Change Options

Product Assortment

Market Intelligent Survey

Heat Maps

Read More

Accounting

CRM

CRM & Sales Dashboards

CRM & Sales Reports

CRM Analytics

CRM integration

Email Integration

Email Templates

Appointment Management

Sales Forecasting

Sales Tracking

API Integration

Alerts & Notifications

Application Integration

Online Activation

Archiving & Retention

Accounting Integration

Billing & Invoicing

Ad hoc Analysis

Ad Hoc Reports

Budgeting & Forecasting

Activity Tracking

Lead Capture

Lead Scoring

Pipeline Management

Affiliate Management

Lead Segmentation

Analytics

Approval Process Control

Calendar Management

Access Monitoring

360° Customer View

Auto-Responders

Bill Database

Bill Importing

Appointment Scheduling

Approval Workflow

Approval workflows

Access control

Email Marketing

Calendar integration

Appointment Reminders

Call & SMS Tracking

Account Alerts

Access Controls/Permissions

Calendar/Reminder System

Account Management

Account Based Marketing

AI / Machine Learning

Archiving

Automatic Formatting

Alerts / Escalation

Automated Quoting

Calendar Sync

Business Card/Badge Scanning

Analytics and reporting

Billing and invoicing

Account profiling

Calendar and Task Management

Auto-fill Form Data

CRM Syncing

Activity and Task Management

API Integration and Customization

Read More

Email Integration

Customer DataBase

Online Activation

Social Media Integration

Self Service Portal

Live chat system

Collaboration

Email Management

Billing & Invoicing

Surveys & Feedback

Dashboard

Knowledge Base

Alerts/Escalation

Automated Routing

Community Forums

Inbox Queue Management

Incident Management

Ticket Management

Help Desk Management

Issue Tracking

Online Forums

Problem Management

Service Level Management

Service Level Agreement (SLA) Management

Event Logs

Customer Segmentation

Push Notifications

Scenario Planning

SLA Management

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Still Confused to find the best software?
Overall Ratings

Compare how Zoho CRM stacks up against Pipedrive in terms of ratings and user experience. Select the CRM software that perfectly aligns with your business requirements.

Feature Feature 4.6

Feature

Out of 5

Ease of use Ease of use 4.7

Ease of use

Out of 5

Value for money Value for money 4.5

Value for money

Out of 5

Customer support Customer support 4.4

Customer support

Out of 5

Feature Feature 4.2

Feature

Out of 5

Ease of use Ease of use 4.4

Ease of use

Out of 5

Value for money Value for money 4.3

Value for money

Out of 5

Customer support Customer support 4.4

Customer support

Out of 5

Feature Feature 4.5

Feature

Out of 5

Ease of use Ease of use 4.7

Ease of use

Out of 5

Value for money Value for money 4.4

Value for money

Out of 5

Customer support Customer support 4.4

Customer support

Out of 5

User Reviews

Based on all the user reviews and ratings received by Zoho CRM and Pipedrive in CRM Software category, we've provided an average user rating for each software below. Zoho CRM has 49 reviews while Pipedrive has 21 reviews

Yibadi

Zoho CRM - The best

Pros

The user interface and the annual plans are affordable for both big and large business where bigin is also their sub product exclusively for small businesses

Cons

All features are at its best. I think when a person experiences it, he would understand my words thus the features are easy to access and proceed.

Read all 49 reviews
Harshit

Best CRM for B2B Industry

Pros

The most impressive is the pipeline where we have the complete visibility of the deals with which are nurturing.

Cons

Nothing much but it doesn't have the utm tracking on the leads and also there is not open api to push leads into the other CRMs.

Read all 21 reviews
Jemin

Liked Trail and API Support for developers

Pros

I liked the Developer support and API documentation for customization and implementation in a private service.

Cons

Some more detailed services are confusing to the user. Some features have the same meaning but are represented differently.

Read all 25 reviews
Desktop & Mobile Platforms

Deployment is a crucial factor to consider while buying CRM Software. Zoho CRM is available on Web App desktop platforms and IOS, Android mobile platforms. Pipedrive is available on Web App, Windows, MacOs desktop platforms and IOS, Android mobile platforms.

Web App

IOS

Android

Web App

Windows

MacOs

IOS

Android

Windows

MacOs

IOS

Android

Customer Support

The quality and timeliness of support are important parameters when comparing Zoho CRM with Pipedrive. Zoho CRM offers Email, Phone, Live Support, Training and Tickets to its customers, while Pipedrive provides Email, Live Support, Training and Tickets.

phone

email

live support

tickets

training

email

live support

tickets

training

phone

email

live support

tickets

training

Languages Supported

Zoho CRM and Pipedrive are supported in the following languages.

Arabic

Bulgarian

Chinese

Croatian

Czech

Danish

Dutch

English

French

German

Hebrew

Hindi

Hungarian

Indonesian

Italian

Japanese

Korean

Polish

Portuguese

Russian

Spanish

Swedish

Thai

Turkish

Vietnamese

Chinese

Czech

Dutch

English

Esperanto

Estonian

Finnish

French

German

Indonesian

Italian

Japanese

Korean

Latvian/Lettish

Norwegian

Polish

Portuguese

Russian

Spanish

Swedish

Turkish

Ukrainian

Arabic

Chinese

Czech

Danish

Dutch

English

Finnish

French

German

Italian

Japanese

Korean

Norwegian

Polish

Portuguese

Russian

Spanish

Swedish

Turkish

Typical Customer

The target customer base of Zoho CRM vs Pipedrive is mentioned below. Check which software fits your business requirements perfectly.

Freelancer

Startups

SMBs

Agencies

Enterprises

Freelancer

Startups

SMBs

Agencies

Enterprises

Startups

Enterprises

SMBs

Freelancer

Integrations

Find out which tools Zoho CRM and Pipedrive integrate with and make the right choice. Get the CRM software that connects with your preferred apps for best results!

Google Workforce

Microsoft 365

Slack

Shopify

Mailchimp

Facebook Ads

Pandadoc

Ringcentral

Twilio

Knowlarity

Goto Meeting

Goto Webinar

Zoom

Intuit Quickbooks

Xero

Saasu

Proposify

QuoteWerks

iQuoteXpress

DocuSign

Adobe Sign

Leadfeeder

ActiveCampaign

Google Workspace

Microsoft Office 365

Slack

Mailchimp

Zoom

Zendesk

Zapier

Trello

HubSpot

QuickBooks

Xero

Dropbox

Evernote

LinkedIn Sales Navigator

Calendly

Whatsapp

Slack

Shopify

Salesforce

Microsoft Teams

Mailchimp

Video

To gain a better understanding of how these Zoho CRM and Pipedrive work, you can check out the videos below. Browse through the videos and make the right choice.

Company Details

Get insight into the company details Zoho CRM and Pipedrive and learn how they operate. Explore the company name, its location, and more!

Company Name :

Zoho Corporation Pvt. Ltd.

Headquarter :

Chennai

Website :

Visit Website

Company Name :

Pipedrive

Headquarter :

New York

Website :

Visit Website

Company Name :

Freshworks

Headquarter :

Chennai

Website :

Visit Website

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