In search of the ideal CRM Software that caters to your unique needs? As a savvy buyer, you're likely interested in user ratings, pricing, customer support, languages supported, features, and more. We've created a comprehensive comparison of Zoho CRM versus Pipedrive. To get better insight, here’s how users have rated these products. Zoho CRM is rated 4.6 while Pipedrive is rated 4.5.
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List of All CRM SoftwareSoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.
Plans and Pricing
Compare pricing of Zoho CRM vs Pipedrive with the following detailed pricing plan info. Zoho CRM comes in 3 packages: Standard, Professional, Enterprise. On the other hand, Pipedrive comes in 5 packages: Essential, Advanced, Professional (Most Popular), Power, Enterprise.
- Free Plan
- Free Trial
- Free Plan
- Free Trial
Features
Compare between Zoho CRM and Pipedrive based on their key features and functionalities to pick the right one for your business.
- Customer Support
- CRM & Sales Reports
- Case Management
- Territory Management
- Customizable Modules
- Deal Management
- Customer Management
- Email Integration
- Workflow Automation
- Capture Leads From Twitter/facebooks
- Social Media Integration
- Web Forms
- Sales Forecasting
- Zia Ai
- Cloud Computing
- Customer Support
- CRM & Sales Reports
- Case Management
- Territory Management
- Customizable Modules
- Deal Management
- Customer Management
- Email Integration
- Workflow Automation
- Capture Leads From Twitter/facebooks
- Social Media Integration
- Web Forms
- Sales Forecasting
- Zia Ai
- Cloud Computing
Screenshots
Take a look at the below screenshots and seamlessly compare the user interface of Zoho CRM and Pipedrive for better insights.
Awards
Zoho CRM and Pipedrive have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the CRM Software category.


User Reviews
Based on all the user reviews and ratings received by Zoho CRM and Pipedrive in CRM Software category, we've provided an average user rating for each software below. Zoho CRM has 51 reviews while Pipedrive has 21 reviews
Pros
Easy to set up. Free at first.
Posted by - Sunabh punjabi
Pros
Managing humongous and complicated business tasks is easy and streamlined now. Monitoring and evaluation of business activities are easier than ever. We are capturing our end-to-end training activities and beneficiaries data in Zoho CRM, and all the business responsibilities are segregated to the defined business users in the most efficient and accurate manner through Zoho CRM.
Posted by - Shrinkhala Singh
Cons
In Zoho, if they give us a creator console where we can modify it with business, it will be more business-friendly.
Posted by - Krishna Chakraborty
Cons
Sure, please provide the text you would like me to review.
Posted by - Shrey
Pros
The Pipedrive movement of the leads.
Posted by - Harshit Gupta
Pros
My likes about Pipedrive are: 1. It has a friendly user interface. 2. Its useful for keeping track of important business meetings, appointments, or schedules.
Posted by - David Smith
Cons
They offer addons like lead booster, chatbots, and forms as paid addons, which should be a part of the main Pipedrive paid plan.
Posted by - Harshit
Cons
It only supports web apps, not Windows or Macintosh.
Posted by - Niraj
Specifications
Check out the specifications of Zoho CRM and Pipedrive. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
Integration
Check out the specifications of Zoho CRM and Pipedrive. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
Video
To gain a better understanding of how these Zoho CRM and Pipedrive work, you can check out the videos below. Browse through the videos and make the right choice.
Company Details
Get insight into the company details Zoho CRM and Pipedrive and learn how they operate. Explore the company name, its location, and more!
Alternatives
FAQs
Which is the better option between Zoho CRM and Pipedrive?
This depends on various factors, such as your requirements, costs, integrations, customer support, and more. However, based on customer ratings, Zoho CRM has an advantage over Pipedrive.
What are the key features of Zoho CRM and Pipedrive?
Key features of Zoho CRM include lead management, contact management, deal management, workflow automation, email integration, sales forecasting, while Pipedrive offers features, such as pipeline management, email integration, activity reminders, customizable dashboards.
What level of customer support can I expect from Zoho CRM and Pipedrive?
Zoho CRM provides customer support over various channels including phone, email, live support and tickets, and Pipedrive provides customer support over email, live support, tickets and more.
Which mobile platforms do Zoho CRM and Pipedrive support?
Zoho CRM and Pipedrive both support Android and IOS.
Zoho CRM and Pipedrive cater to which types of businesses?
Zoho CRM and Pipedrive both cater to Freelancer, Startups, SMBs, Mid-Market & Enterprises.
Zoho CRM
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