Identifying the ideal CRM Software to suit your specific requirements can be challenging. Zoho CRM is headquartered at Chennai, while Ricochet is headquartered at El Segundo. Choosing software like Zoho CRM or Ricochet requires thorough contemplation and comparing key factors. The question remains - Zoho CRM vs. Ricochet - which is the superior option? Check out the in-depth comparison now!

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List of All CRM Software

SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.

Plans and Pricing

Compare pricing of Zoho CRM vs Ricochet with the following detailed pricing plan info. Zoho CRM comes in 3 packages: Standard, Professional, Enterprise. On the other hand, Ricochet comes in 4 packages: Cloud Phone System, Cloud Phone, Dialer & CRM, CRM, Cloud Phone, Predictive Dialer & CRM.

Starting Price
The starting price may change depending on factors like subscription period, extra features, additional fees, and others. For accurate pricing, it's best to contact the vendor directly.
$ 11
User/Month, Billed Annually
  • Free Plan
  • Free Trial
Get Best Price
Starting Price
The starting price may change depending on factors like subscription period, extra features, additional fees, and others. For accurate pricing, it's best to contact the vendor directly.
$ 30
Per Month
  • Free Plan
  • Free Trial
Get Best Price

Features

Compare between Zoho CRM and Ricochet based on their key features and functionalities to pick the right one for your business.

  • Cloud Computing
  • Customer Support
  • Zia Ai
  • Mobile CRM
  • Inventory Management
  • Email Integration
  • CRM & Sales Reports
  • Contact Manager
  • Salessignals
  • Lead Management
  • Sales Forecasting
  • Case Management
  • Email Marketing / Sms Marketing
  • Blueprint
  • Web Forms
View All Zoho CRM Features
  • Cloud Computing
  • Customer Support
  • Zia Ai
  • Mobile CRM
  • Inventory Management
  • Email Integration
  • CRM & Sales Reports
  • Contact Manager
  • Salessignals
  • Lead Management
  • Sales Forecasting
  • Case Management
  • Email Marketing / Sms Marketing
  • Blueprint
  • Web Forms
View All Ricochet Features

Screenshots

Take a look at the below screenshots and seamlessly compare the user interface of Zoho CRM and Ricochet for better insights.

Ratings

Compare how Zoho CRM stacks up against Ricochet in terms of ratings and user experience. Select the CRM software that perfectly aligns with your business requirements.

Overall Rating (out of 5)
Overall Rating 4.6
Feature
Feature 4.6
Ease of Use
Ease of Use 4.7
Value for Money
Value for Money 4.5
Customer Support
Customer Support 4.5
Likelihood to Recommend
After users review a product on our website, we simply ask if they'd suggest it to friends or colleagues. The "Likelihood to Recommend" rating combines all these opinions for an overall score.
88%
View All Zoho CRM Reviews

Awards

Zoho CRM and Ricochet have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the CRM Software category.

Zoho CRM Award
Zoho CRM Award

User Reviews

Based on all the user reviews and ratings received by Zoho CRM and Ricochet in CRM Software category, we've provided an average user rating for each software below. Zoho CRM has 50 reviews while Ricochet has not received any reviews. Be the first one to write Ricochet review

Pros

Easy to use, access from anywhere, data privacy, and customized reports.

Posted by - Krishna Chakraborty

Pros

An unlimited number of personalized emails, a daily message quota, billing management, and other integrated services.

Posted by - Shashank Kataria

Cons

Zoho CRM offers a robust set of features and capabilities, some users may find certain aspects less beneficial or challenging to use, particularly if they are new to CRM systems or have specific preferences or requirements.

Posted by - pravin jadav

Cons

The look and feel of the opportunity module could be improved.

Posted by - Tarek

View All Zoho CRM Reviews

No reviews yet. Be the first to review

Write a Review

Specifications

Check out the specifications of Zoho CRM and Ricochet. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.

Business
  • Freelancers
  • Startups
  • SMBs
  • Mid-Market
  • Enterprises
Accessibility
  • API
  • Free Trial
  • Mobile Support
  • Lifetime Free Plan
  • Customization
Available Support
  • Email
  • Phone
  • Live Support
  • Training
  • Tickets
Payment Type
  • Yearly
  • Monthly
  • Onetime (Perpetual License)
  • Transaction
Desktop & Mobile Platforms
  • Web App
  • Windows
  • macOS
  • iOS
  • Android
Business
  • Freelancers
  • Startups
  • SMBs
  • Mid-Market
  • Enterprises
Accessibility
  • API
  • Free Trial
  • Mobile Support
  • Lifetime Free Plan
  • Customization
Available Support
  • Email
  • Phone
  • Live Support
  • Training
  • Tickets
Payment Type
  • Yearly
  • Monthly
  • Onetime (Perpetual License)
  • Transaction
Desktop & Mobile Platforms
  • Web App
  • Windows
  • macOS
  • iOS
  • Android

Integration

Check out the specifications of Zoho CRM and Ricochet. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.

Video

To gain a better understanding of how these Zoho CRM and Ricochet work, you can check out the videos below. Browse through the videos and make the right choice.

Company Details

Get insight into the company details Zoho CRM and Ricochet and learn how they operate. Explore the company name, its location, and more!

Company Name

Zoho Corporation Pvt. Ltd.

Headquarter

Chennai

Website
Visit Website
Company Name

Speed to Contact

Headquarter

El Segundo

FAQs

Yes, Zoho CRM and Ricochet provide a free trial to its users.

Zoho CRM is suitable for Freelancer, Startups, SMBs, Mid-Market & Enterprises, whereas Ricochet is suitable for Startups, Enterprises & SMBs.

Apart from being a CRM software, Zoho CRM can be used as a accounting software, expense management software, sfa sales force automation software and sales management software, while Ricochet can be utilized as a predictive dialer software, cloud telephony software and marketing automation software.

Key features of Zoho CRM include lead management, contact management, deal management, workflow automation, email integration, sales forecasting, while Ricochet offers features, such as lead management, contact management, sales pipeline, email marketing.

Zoho CRM supports Android and IOS, while Ricochet supports Android and IOS.

Zoho CRM

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