In search of the ideal CRM Software that caters to your unique needs? As a savvy buyer, you're likely interested in user ratings, pricing, customer support, languages supported, features, and more. We've created a comprehensive comparison of Zoho CRM versus SAP CRM. To get better insight, here’s how users have rated these products. Zoho CRM is rated 4.6 while SAP CRM is rated 5.0.

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SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.

Plans and Pricing

Compare pricing of Zoho CRM vs SAP CRM with the following detailed pricing plan info. Zoho CRM comes in 3 packages: Standard, Professional, Enterprise. On the other hand, SAP CRM has not provided information about its pricing.

Starting Price
The starting price may change depending on factors like subscription period, extra features, additional fees, and others. For accurate pricing, it's best to contact the vendor directly.
$ 11
User/Month, Billed Annually
  • Free Plan
  • Free Trial
Get Best Price
Starting Price
Why is pricing available upon request only?
Some vendors offer only custom pricing based on specific customer needs. This is because every client's requirements vary greatly- influencing the final cost. For accurate pricing, reach out to the vendor directly for personalized quotes.
Pricing on Request
  • Free Plan
  • Free Trial
Get Best Price

Features

Compare between Zoho CRM and SAP CRM based on their key features and functionalities to pick the right one for your business.

  • Salessignals
  • Contact Manager
  • Role Based Security
  • Zia Ai
  • Cloud Computing
  • Web Forms
  • Case Management
  • Reports And Dashboards
  • Email Marketing / Sms Marketing
  • Mobile CRM
  • Accounting
  • Deal Management
  • Territory Management
  • Inventory Management
  • Contact Management
View All Zoho CRM Features
  • Salessignals
  • Contact Manager
  • Role Based Security
  • Zia Ai
  • Cloud Computing
  • Web Forms
  • Case Management
  • Reports And Dashboards
  • Email Marketing / Sms Marketing
  • Mobile CRM
  • Accounting
  • Deal Management
  • Territory Management
  • Inventory Management
  • Contact Management
View All SAP CRM Features

Screenshots

Take a look at the below screenshots and seamlessly compare the user interface of Zoho CRM and SAP CRM for better insights.

Ratings

Compare how Zoho CRM stacks up against SAP CRM in terms of ratings and user experience. Select the CRM software that perfectly aligns with your business requirements.

Overall Rating (out of 5)
Overall Rating 4.6
Feature
Feature 4.6
Ease of Use
Ease of Use 4.7
Value for Money
Value for Money 4.6
Customer Support
Customer Support 4.5
Likelihood to Recommend
After users review a product on our website, we simply ask if they'd suggest it to friends or colleagues. The "Likelihood to Recommend" rating combines all these opinions for an overall score.
88%
View All Zoho CRM Reviews
Overall Rating (out of 5)
Overall Rating 5
Feature
Feature 5
Ease of Use
Ease of Use 3
Value for Money
Value for Money 5
Customer Support
Customer Support 5
Likelihood to Recommend
After users review a product on our website, we simply ask if they'd suggest it to friends or colleagues. The "Likelihood to Recommend" rating combines all these opinions for an overall score.
80%
View All SAP CRM Reviews

Awards

Zoho CRM and SAP CRM have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the CRM Software category.

Zoho CRM Award
Zoho CRM Award

User Reviews

Based on all the user reviews and ratings received by Zoho CRM and SAP CRM in CRM Software category, we've provided an average user rating for each software below. Zoho CRM has 51 reviews while SAP CRM has 1 review

Pros

Customizing the layout according to our needs

Posted by - Darshan

Cons

Templates we need to create for each segment like leads, contact, and account. It would be great if the email template is applicable for all.

Posted by - Darshan

View All Zoho CRM Reviews

Pros

It comes with built-in middleware to integrate with SAP ECC or CCS solutions, and it is fully featured as well.

Posted by - Ricardo Luiz

Cons

Its web user interface is not as modern as the other solutions, plus it is not that easy to set up and use.

Posted by - Ricardo Luiz

View All SAP CRM Reviews

Specifications

Check out the specifications of Zoho CRM and SAP CRM. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.

Business
  • Freelancers
  • Startups
  • SMBs
  • Mid-Market
  • Enterprises
Accessibility
  • API
  • Free Trial
  • Mobile Support
  • Lifetime Free Plan
  • Customization
Available Support
  • Email
  • Phone
  • Live Support
  • Training
  • Tickets
Payment Type
  • Yearly
  • Monthly
  • Onetime (Perpetual License)
  • Transaction
Desktop & Mobile Platforms
  • Web App
  • Windows
  • macOS
  • iOS
  • Android
Business
  • Freelancers
  • Startups
  • SMBs
  • Mid-Market
  • Enterprises
Accessibility
  • API
  • Free Trial
  • Mobile Support
  • Lifetime Free Plan
  • Customization
Available Support
  • Email
  • Phone
  • Live Support
  • Training
  • Tickets
Payment Type
  • Yearly
  • Monthly
  • Onetime (Perpetual License)
  • Transaction
Desktop & Mobile Platforms
  • Web App
  • Windows
  • macOS
  • iOS
  • Android

Integration

Check out the specifications of Zoho CRM and SAP CRM. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.

Video

To gain a better understanding of how these Zoho CRM and SAP CRM work, you can check out the videos below. Browse through the videos and make the right choice.

Company Details

Get insight into the company details Zoho CRM and SAP CRM and learn how they operate. Explore the company name, its location, and more!

Company Name

Zoho Corporation Pvt. Ltd.

Headquarter

Chennai

Website
Visit Website
Company Name

Sap

Headquarter

Walldorf

FAQs

For what other purposes can Zoho CRM and SAP CRM be used?

Apart from being a CRM software, Zoho CRM can be used as a accounting software, expense management software, sfa sales force automation software and sales management software, while SAP CRM can be utilized as a customer engagement software and reporting tools.

What are the key features of Zoho CRM and SAP CRM?

Key features of Zoho CRM include lead management, contact management, deal management, workflow automation, email integration, sales forecasting, while SAP CRM offers features, such as account and contact management, activity management, opportunity management, lead management.

Which is the better option between Zoho CRM and SAP CRM?

This depends on various factors, such as your requirements, costs, integrations, customer support, and more. However, based on customer ratings, Zoho CRM has an advantage over SAP CRM.

What level of customer support can I expect from Zoho CRM and SAP CRM?

Zoho CRM provides customer support over various channels including phone, email, live support and tickets, and SAP CRM provides customer support over email and more.

Do Zoho CRM and SAP CRM offer a free trial?

Yes, Zoho CRM and SAP CRM provide a free trial to its users.

Zoho CRM

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