Identifying the ideal CRM Software to suit your specific requirements can be challenging. Zoho CRM is headquartered at Chennai, while Service CRM is headquartered at Array. Choosing software like Zoho CRM or Service CRM requires thorough contemplation and comparing key factors. The question remains - Zoho CRM vs. Service CRM - which is the superior option? Check out the in-depth comparison now!

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List of All CRM Software

SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.

Plans and Pricing

Compare pricing of Zoho CRM vs Service CRM with the following detailed pricing plan info. Zoho CRM comes in 3 packages: Standard, Professional, Enterprise. On the other hand, Service CRM comes in 3 packages: Desktop Version, Advance Desktop Version, Superior Version with Android App.

Starting Price
The starting price may change depending on factors like subscription period, extra features, additional fees, and others. For accurate pricing, it's best to contact the vendor directly.
$ 11
User/Month, Billed Annually
  • Free Plan
  • Free Trial
Get Best Price
Starting Price
The starting price may change depending on factors like subscription period, extra features, additional fees, and others. For accurate pricing, it's best to contact the vendor directly.
$ 208
Lifetime
  • Free Plan
  • Free Trial
Get Best Price

Features

Compare between Zoho CRM and Service CRM based on their key features and functionalities to pick the right one for your business.

  • Salessignals
  • Accounting
  • Blueprint
  • Contact Management
  • Web Forms
  • Social Media Integration
  • Customer Support
  • CRM & Sales Dashboards
  • Zia Ai
  • CRM Analytics
  • Email Marketing / Sms Marketing
  • CRM & Sales Reports
  • Third Party Integrations
  • Workflow Automation
  • Lead Management
View All Zoho CRM Features
  • Salessignals
  • Accounting
  • Blueprint
  • Contact Management
  • Web Forms
  • Social Media Integration
  • Customer Support
  • CRM & Sales Dashboards
  • Zia Ai
  • CRM Analytics
  • Email Marketing / Sms Marketing
  • CRM & Sales Reports
  • Third Party Integrations
  • Workflow Automation
  • Lead Management
View All Service CRM Features

Screenshots

Take a look at the below screenshots and seamlessly compare the user interface of Zoho CRM and Service CRM for better insights.

Ratings

Compare how Zoho CRM stacks up against Service CRM in terms of ratings and user experience. Select the CRM software that perfectly aligns with your business requirements.

Overall Rating (out of 5)
Overall Rating 4.6
Feature
Feature 4.6
Ease of Use
Ease of Use 4.7
Value for Money
Value for Money 4.6
Customer Support
Customer Support 4.5
Likelihood to Recommend
After users review a product on our website, we simply ask if they'd suggest it to friends or colleagues. The "Likelihood to Recommend" rating combines all these opinions for an overall score.
88%
View All Zoho CRM Reviews

No reviews yet. Be the first to review

Awards

Zoho CRM and Service CRM have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the CRM Software category.

Zoho CRM Award
Zoho CRM Award

User Reviews

Based on all the user reviews and ratings received by Zoho CRM and Service CRM in CRM Software category, we've provided an average user rating for each software below. Zoho CRM has 51 reviews while Service CRM has not received any reviews. Be the first one to write Service CRM review

Pros

Technical tools are easily accessible to launch sales products. I can work faster using Zoho, and it saves me time.

Posted by - Haga Nirin

Pros

The software is cheap. For the price, the functionalities provided are great.

Posted by - Chirag

Cons

Sometimes, it may take a little while to understand how all the moving parts work together. But once it is clear, its a breeze.

Posted by - Surendra

Cons

Limited custom fields in free plans. But I am still happy, because paid plans have a number of features.

Posted by - Adam John

View All Zoho CRM Reviews

No reviews yet. Be the first to review

Write a Review

Specifications

Check out the specifications of Zoho CRM and Service CRM. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.

Business
  • Freelancers
  • Startups
  • SMBs
  • Mid-Market
  • Enterprises
Accessibility
  • API
  • Free Trial
  • Mobile Support
  • Lifetime Free Plan
  • Customization
Available Support
  • Email
  • Phone
  • Live Support
  • Training
  • Tickets
Payment Type
  • Yearly
  • Monthly
  • Onetime (Perpetual License)
  • Transaction
Desktop & Mobile Platforms
  • Web App
  • Windows
  • macOS
  • iOS
  • Android
Business
  • Freelancers
  • Startups
  • SMBs
  • Mid-Market
  • Enterprises
Accessibility
  • API
  • Free Trial
  • Mobile Support
  • Lifetime Free Plan
  • Customization
Available Support
  • Email
  • Phone
  • Live Support
  • Training
  • Tickets
Payment Type
  • Yearly
  • Monthly
  • Onetime (Perpetual License)
  • Transaction
Desktop & Mobile Platforms
  • Web App
  • Windows
  • macOS
  • iOS
  • Android

Integration

Check out the specifications of Zoho CRM and Service CRM. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.

Video

To gain a better understanding of how these Zoho CRM and Service CRM work, you can check out the videos below. Browse through the videos and make the right choice.

Company Details

Get insight into the company details Zoho CRM and Service CRM and learn how they operate. Explore the company name, its location, and more!

Company Name

Zoho Corporation Pvt. Ltd.

Headquarter

Chennai

Website
Visit Website
Company Name

Service CRM India

FAQs

For what other purposes can Zoho CRM and Service CRM be used?

Apart from being a CRM software, Zoho CRM can be used as a accounting software, expense management software, sfa sales force automation software and sales management software, while Service CRM can be utilized as a field service management software.

What level of customer support can I expect from Zoho CRM and Service CRM?

Zoho CRM provides customer support over various channels including phone, email, live support and tickets, and Service CRM provides customer support over phone, email, live support and more.

What are the key features of Zoho CRM and Service CRM?

Key features of Zoho CRM include lead management, contact management, deal management, workflow automation, email integration, sales forecasting, while Service CRM offers features, such as customer management, contact management, lead management, sales pipeline management.

Which mobile platforms do Zoho CRM and Service CRM support?

Zoho CRM and Service CRM both support Android and IOS.

Zoho CRM and Service CRM cater to which types of businesses?

Zoho CRM and Service CRM both cater to Freelancer, Startups, SMBs, Mid-Market & Enterprises.

Zoho CRM

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