In search of the ideal CRM Software that caters to your unique needs? As a savvy buyer, you're likely interested in user ratings, pricing, customer support, languages supported, features, and more. We've created a comprehensive comparison of Zoho CRM versus SugarCRM. To get better insight, here’s how users have rated these products. Zoho CRM is rated 4.6 while SugarCRM is rated 4.9.
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SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.
Plans and Pricing
Compare pricing of Zoho CRM vs SugarCRM with the following detailed pricing plan info. Zoho CRM comes in 3 packages: Standard, Professional, Enterprise. On the other hand, SugarCRM comes in 3 packages: PROFESSIONAL, ENTERPRISE, ULTIMATE.
- Free Plan
- Free Trial
- Free Plan
- Free Trial
Features
Compare between Zoho CRM and SugarCRM based on their key features and functionalities to pick the right one for your business.
- Customer Support
- Deal Management
- Capture Leads From Twitter/facebooks
- Customizable Modules
- Marketing Automation
- Inventory Management
- Case Management
- Third Party Integrations
- Customer Management
- Lead Management
- Cloud Computing
- Accounting
- Contact Management
- CRM & Sales Dashboards
- Email Marketing / Sms Marketing
- Customer Support
- Deal Management
- Capture Leads From Twitter/facebooks
- Customizable Modules
- Marketing Automation
- Inventory Management
- Case Management
- Third Party Integrations
- Customer Management
- Lead Management
- Cloud Computing
- Accounting
- Contact Management
- CRM & Sales Dashboards
- Email Marketing / Sms Marketing
Screenshots
Take a look at the below screenshots and seamlessly compare the user interface of Zoho CRM and SugarCRM for better insights.
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Awards
Zoho CRM and SugarCRM have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the CRM Software category.
User Reviews
Based on all the user reviews and ratings received by Zoho CRM and SugarCRM in CRM Software category, we've provided an average user rating for each software below. Zoho CRM has 54 reviews while SugarCRM has 7 reviews
Pros
1. Very affordable2. Perfect for small businesses3. A wide range of options for sales and marketing4. Tracking of leads is very easy5. Every user can read and analyze whatever is happening with a particular client
Posted by - Vinayak Kejriwal
Pros
Easy to use.
Posted by - Anil
Cons
It is pricey, though still cheaper than Salesforce. I am from the travel industry, and they have not been able to customize for us at an affordable cost.
Posted by - Akshay
Cons
Not very scalable.
Posted by - Anil
Pros
Functionality and ease of use.
Posted by - Harsh
Pros
Easy to customize
Posted by - Birju Dave
Cons
Honestly, zero dislikes about Sugar CRM. If the mobile app experience were improved, that would be great.
Posted by - vignesh kumar
Cons
Sure, please provide the text you would like me to review.
Posted by - Birju Dave
Specifications
Check out the specifications of Zoho CRM and SugarCRM. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
Integration
Check out the specifications of Zoho CRM and SugarCRM. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
(Not Provided by Vendor)
Video
To gain a better understanding of how these Zoho CRM and SugarCRM work, you can check out the videos below. Browse through the videos and make the right choice.
Company Details
Get insight into the company details Zoho CRM and SugarCRM and learn how they operate. Explore the company name, its location, and more!
SugarCRM
Alternatives
FAQs
What level of customer support can I expect from Zoho CRM and SugarCRM?
Zoho CRM provides customer support over various channels including phone, email, live support and tickets, and SugarCRM provides customer support over phone, email, live support and more.
Which mobile platforms do Zoho CRM and SugarCRM support?
Zoho CRM and SugarCRM both support Android and IOS.
Zoho CRM and SugarCRM cater to which types of businesses?
Zoho CRM is suitable for Freelancer, Startups, SMBs, Mid-Market & Enterprises, whereas SugarCRM is suitable for Startups, Enterprises, SMBs & Freelancer.
Do Zoho CRM and SugarCRM offer a free trial?
Yes, Zoho CRM and SugarCRM provide a free trial to its users.
What are the key features of Zoho CRM and SugarCRM?
Key features of Zoho CRM include lead management, contact management, deal management, workflow automation, email integration, sales forecasting, while SugarCRM offers features, such as sales automation, marketing automation, customer support, reporting and analytics.
Zoho CRM
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