In search of the ideal CRM Software that caters to your unique needs? As a savvy buyer, you're likely interested in user ratings, pricing, customer support, languages supported, features, and more. We've created a comprehensive comparison of Zoho CRM versus SugarCRM. To get better insight, here’s how users have rated these products. Zoho CRM is rated 4.6 while SugarCRM is rated 4.8.
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SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.
Plans and Pricing
Compare pricing of Zoho CRM vs SugarCRM with the following detailed pricing plan info. Zoho CRM comes in 3 packages: Standard, Professional, Enterprise. On the other hand, SugarCRM comes in 3 packages: PROFESSIONAL, ENTERPRISE, ULTIMATE.
- Free Plan
- Free Trial
- Free Plan
- Free Trial
Features
Compare between Zoho CRM and SugarCRM based on their key features and functionalities to pick the right one for your business.
- Reports And Dashboards
- Email Integration
- Social Media Integration
- Mobile CRM
- Capture Leads From Twitter/facebooks
- Customer Support
- Inventory Management
- Third Party Integrations
- Case Management
- Marketing Automation
- CRM & Sales Reports
- CRM & Sales Dashboards
- Territory Management
- Salessignals
- Customizable Modules
- Reports And Dashboards
- Email Integration
- Social Media Integration
- Mobile CRM
- Capture Leads From Twitter/facebooks
- Customer Support
- Inventory Management
- Third Party Integrations
- Case Management
- Marketing Automation
- CRM & Sales Reports
- CRM & Sales Dashboards
- Territory Management
- Salessignals
- Customizable Modules
Screenshots
Take a look at the below screenshots and seamlessly compare the user interface of Zoho CRM and SugarCRM for better insights.
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Awards
Zoho CRM and SugarCRM have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the CRM Software category.
User Reviews
Based on all the user reviews and ratings received by Zoho CRM and SugarCRM in CRM Software category, we've provided an average user rating for each software below. Zoho CRM has 51 reviews while SugarCRM has 6 reviews
Pros
Client data and team sharing
Posted by - Gaurav
Pros
Zoho CRM is designed with user-friendliness in mind. The interface is intuitive and well-organized, making it easy for users to navigate and find the information they need. Additionally, Zoho provides extensive documentation, tutorials, and customer support.
Posted by - pravin jadav
Cons
I think they have to improve their video quality in meetings.
Posted by - Gaurav
Cons
Zoho CRM offers a robust set of features and capabilities, some users may find certain aspects less beneficial or challenging to use, particularly if they are new to CRM systems or have specific preferences or requirements.
Posted by - pravin jadav
Pros
Easy to customize
Posted by - Birju Dave
Pros
Functionality and ease of use.
Posted by - Harsh
Cons
Sure, please provide the text you would like me to review.
Posted by - Birju Dave
Cons
Repetitive entries
Posted by - Harsh
Specifications
Check out the specifications of Zoho CRM and SugarCRM. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
Integration
Check out the specifications of Zoho CRM and SugarCRM. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
(Not Provided by Vendor)
Video
To gain a better understanding of how these Zoho CRM and SugarCRM work, you can check out the videos below. Browse through the videos and make the right choice.
Company Details
Get insight into the company details Zoho CRM and SugarCRM and learn how they operate. Explore the company name, its location, and more!
SugarCRM
Alternatives
FAQs
Which is the better option between Zoho CRM and SugarCRM?
This depends on various factors, such as your requirements, costs, integrations, customer support, and more. However, based on customer ratings, Zoho CRM has an advantage over SugarCRM.
What are the key features of Zoho CRM and SugarCRM?
Key features of Zoho CRM include lead management, contact management, deal management, workflow automation, email integration, sales forecasting, while SugarCRM offers features, such as sales automation, marketing automation, customer support, reporting and analytics.
For what other purposes can Zoho CRM and SugarCRM be used?
Apart from being a CRM software, Zoho CRM can be used as a accounting software, expense management software, sfa sales force automation software and sales management software, while SugarCRM can be utilized as a campaign management software, quotation management software and any industry software.
Which mobile platforms do Zoho CRM and SugarCRM support?
Zoho CRM and SugarCRM both support Android and IOS.
What level of customer support can I expect from Zoho CRM and SugarCRM?
Zoho CRM provides customer support over various channels including phone, email, live support and tickets, and SugarCRM provides customer support over phone, email, live support and more.
Zoho CRM
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