Identifying the ideal Customer Service Software to suit your specific requirements can be challenging. Zoho Desk is headquartered at Chennai , while BeyondTrust is headquartered at Atlanta. Choosing software like Zoho Desk or BeyondTrust requires thorough contemplation and comparing key factors. The question remains - Zoho Desk vs. BeyondTrust - which is the superior option? Check out the in-depth comparison now!
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Compare pricing of Zoho Desk vs BeyondTrust with the following detailed pricing plan info. Zoho Desk comes in 5 packages: Free Plan, Standard, Professional, Enterprise, Express. On the other hand, BeyondTrust has not provided information about its pricing.
Take a look at the below screenshots and seamlessly compare the user interface of Zoho Desk and BeyondTrust for better insights.
Zoho Desk and BeyondTrust have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Customer Service Software category.
Below is the comparison of the starting price and payment method of Zoho Desk and BeyondTrust. You can purchase Zoho Desk with Agent/ Month payment plans. Whereas, Information related to the payment plans of BeyondTrust is unavailable. Zoho Desk provides a free trial whereas, BeyondTrust does not provide a free trial.
Free Trial
Monthly
Yearly
Free Trial
Monthly
Yearly
Free Trial
Monthly
Yearly
Compare between Zoho Desk and BeyondTrust based on their key features and functionalities to pick the right one for your business.
Case Management
Customer Support
Knowledge Management
Mobile Support
Time Tracking
Call Recording
Call Management
Alerts & Notifications
Self Service Portal
Assignment Management
Document Management
Customizable Branding
Surveys & Feedback
Alerts/Escalation
Ticket Management
Issue Tracking
Multi-Channel Communication
Screen Sharing
Document Storage
Dashboard
CRM
Email Integration
Knowledge Management
Survey Management
Google Analytics
Webmaster & Sitemap
Lead Management
Contact Management
Performance Metrics
Collaboration Tools
Compare how Zoho Desk stacks up against BeyondTrust in terms of ratings and user experience. Select the Customer Service software that perfectly aligns with your business requirements.
Based on all the user reviews and ratings received by Zoho Desk and BeyondTrust in Customer Service Software category, we've provided an average user rating for each software below. Zoho Desk has 33 reviews while BeyondTrust has not received any reviews. Be the first one to write BeyondTrust review
Best in class helpdesk software for business automation !
Pros
Business process automation is done in speedy mode and now project tech issues are resolved immediately with complete issue tracking through ticket management system. It is a cost affordable customer helpdesk software with high performance efficiency
Cons
Customizability and integration aspect of the dashboard should be restructured and reworked upon for better output. Our clients keep asking for customized dashboard with drill down parameters for fetching sharp data insights.
No reviews yet. Be the first to review
Write a reviewThe perfect help desk solution.
Pros
The quality of customer support offered users by Livechat, far exceeds what any other similar software vendor provides.
Cons
Livechat has performed so well. I have had no bad experience with this program, likewise my company.
Deployment is a crucial factor to consider while buying Customer Service Software. Zoho Desk is available on Windows, MacOs desktop platforms and IOS, Android mobile platforms. BeyondTrust is available on Web App, Windows desktop platforms and IOS, Android mobile platforms.
Windows
MacOs
IOS
Android
Web App
Windows
IOS
Android
Windows
MacOs
IOS
Android
The quality and timeliness of support are important parameters when comparing Zoho Desk with BeyondTrust. Zoho Desk offers Email, Phone, Live Support, Training and Tickets to its customers, while BeyondTrust provides Email.
phone
live support
tickets
training
phone
live support
training
Zoho Desk and BeyondTrust are supported in the following languages.
Arabic
Chinese
Dutch
English
French
German
Hebrew
Indonesian
Japanese
Portuguese
Russian
Spanish
English
French
German
Japanese
Korean
Portuguese
Spanish
Armenian
Azerbaijani
Bulgarian
Catalan
Chinese
Croatian
Czech
Danish
Dutch
English
Estonian
Finnish
French
Georgian
German
Greek
Hungarian
Icelandic
Indonesian
Italian
Japanese
Kazakh
Korean
Latvian/Lettish
Lithuanian
Malay
Norwegian
Polish
Portuguese
Romanian
Russian
Serbian
Slovak
Slovenian
Spanish
Swedish
Thai
Turkish
Ukrainian
Vietnamese
The target customer base of Zoho Desk vs BeyondTrust is mentioned below. Check which software fits your business requirements perfectly.
Freelancer
Startups
SMBs
Agencies
Enterprises
Freelancer
Startups
SMBs
Agencies
Enterprises
Find out which tools Zoho Desk and BeyondTrust integrate with and make the right choice. Get the Customer Service software that connects with your preferred apps for best results!
Slack
Jira
Zapier
Trello
Intercom
Zoho CRM
Pipedrive
Asana
HubSpot
Microsoft Teams
Screen Magic
Twilio
Zoho Assists
Mailchimp
Shopify
(Not Provided by Vendor)
Zapier
Zendesk
Chatbot
KnowledgeBase
Salesforce
Messenger
HubSpot CRM
Google Analytics
Mailchimp
TeamViewer
Dropbox
WHMCS
FullContact
Pipedrive
ActiveCampaign
BigCommerce
Infusionsoft
Twilio
SugarCRM
Campaign Monitor
Shopify
GetResponse
Highrise
Mixpanel
Constant Contact
Kissmetrics
iContact
Nutshell
Volusion
WordPress
Google Tag Manager
Squarespace
amoCRM
Big Cartel
Magento
Webflow
1&1
1CRM
3dCart
CS-Cart
Drupal
Easy Digital Downloads
Ecwid
GoDaddy Go Central
Freshbooks
Instapage
Jira Service Desk
Joomla
Autopilot
Shoplo
Miva
OpenCart
osCommerce
PrestaShop
Segment
SITE123
Jimdo
Unbounce
WebSite X5
Weebly
Wishpond
Wix
WooCommerce
Woopra
X-Cart
Zoey
MotoCMS
VirtueMart
DotNetNuke
nopCommerce
Ghost
Cloudflare
NetSuite SuiteCommerce
To gain a better understanding of how these Zoho Desk and BeyondTrust work, you can check out the videos below. Browse through the videos and make the right choice.
Get insight into the company details Zoho Desk and BeyondTrust and learn how they operate. Explore the company name, its location, and more!
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