Choosing the right Customer Service Software solution requires thoroughly evaluating and comparing important factors. To provide an in-depth comparative analysis, we've developed a comparison that explores functionalities offered by Zoho Desk and Front App. The critical question remains: Zoho Desk versus Front App - which is better? Zoho Desk offers robust features such as Case Management, CRM integration and Customer Support while Front App has features like Email Integration, Project Management and Task Management.
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Plans and Pricing
Compare pricing of Zoho Desk vs Front App with the following detailed pricing plan info. Zoho Desk comes in 4 packages: Free Plan, Standard, Professional, Enterprise. On the other hand, Front App has not provided information about its pricing.
Screenshot
Take a look at the below screenshots and seamlessly compare the user interface of Zoho Desk and Front App for better insights.
Awards
Zoho Desk and Front App have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Customer Service Software category.
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Write a ReviewPayment Type
Below is the comparison of the starting price and payment method of Zoho Desk and Front App. You can purchase Zoho Desk with Agent/ Month payment plans. Whereas, Information related to the payment plans of Front App is unavailable. Zoho Desk provides a free trial whereas, Front App does not provide a free trial.
Free Trial
Monthly
Yearly
Monthly
Yearly
Free Trial
Monthly
Yearly
Features
Compare between Zoho Desk and Front App based on their key features and functionalities to pick the right one for your business.
Case Management
CRM integration
Customer Support
Knowledge Management
Mobile Support
Call Recording
Call Management
Self Service Portal
Assignment Management
Customer Feedback
Email Integration
Project Management
Task Management
Contact Management
File Sharing
Collaboration
Queue Manager
Version Control
Automated Routing
Service Level Agreement (SLA) Management
Document Storage
Surveys & Feedback
Multi Channel Management
Dashboard
Knowledge Base
Third Party Integration
Live Chat
Customer Experience Management
Real Time Chat
Group Messaging
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Overall Ratings
Compare how Zoho Desk stacks up against Front App in terms of ratings and user experience. Select the Customer Service software that perfectly aligns with your business requirements.
User Reviews
Based on all the user reviews and ratings received by Zoho Desk and Front App in Customer Service Software category, we've provided an average user rating for each software below. Zoho Desk has 9 reviews while Front App has not received any reviews. Be the first one to write Front App review
zoho desk
Pros
great ticketing system to track all customer tickets through mails , portal and communitycan track tasks,phone calls,meetings
Cons
need to add asset management
No reviews yet. Be the first to review
Write a reviewWonderful App
Pros
ubiAttendance app offline attendance punching feature most impressive feature.
Cons
No I will not found any less feature in ubiAttendance app every feature are good
Desktop & Mobile Platforms
Deployment is a crucial factor to consider while buying Customer Service Software. Zoho Desk is available on Windows, MacOs desktop platforms and IOS, Android mobile platforms. Front App is available on Web App, Windows, MacOs desktop platforms and Android, IOS mobile platforms.
Windows
MacOs
IOS
Android
Web App
Windows
MacOs
IOS
Android
Web App
Customer Support
The quality and timeliness of support are important parameters when comparing Zoho Desk with Front App. Zoho Desk offers Email, Phone, Training and Tickets to its customers, while Front App provides Email.
phone
tickets
training
phone
live support
tickets
Languages Supported
Zoho Desk and Front App are supported in the following languages.
English
English
English
Typical Customer
The target customer base of Zoho Desk vs Front App is mentioned below. Check which software fits your business requirements perfectly.
Freelancer
Startups
SMEs
Enterprises
Startups
SMEs
Agencies
Enterprises
Startups
SMEs
Agencies
Enterprises
Integrations
Find out which tools Zoho Desk and Front App integrate with and make the right choice. Get the Customer Service software that connects with your preferred apps for best results!
Slack
Jira
Zapier
Trello
Intercom
Zoho CRM
Pipedrive
Asana
HubSpot
Microsoft Teams
Screen Magic
twilio
(Not Provided by Vendor)
(Not Provided by Vendor)
Video
To gain a better understanding of how these Zoho Desk and Front App work, you can check out the videos below. Browse through the videos and make the right choice.
Company Details
Get insight into the company details Zoho Desk and Front App and learn how they operate. Explore the company name, its location, and more!
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Alternatives
