In search of the ideal Customer Service Software that caters to your unique needs? As a savvy buyer, you're likely interested in user ratings, pricing, customer support, languages supported, features, and more. We've created a comprehensive comparison of Zoho Desk versus HappyFox. To get better insight, here’s how users have rated these products. Zoho Desk is rated 4.6 while HappyFox is rated 4.4.
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SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.
Plans and Pricing
Compare pricing of Zoho Desk vs HappyFox with the following detailed pricing plan info. Zoho Desk comes in 5 packages: Free Plan, Standard, Professional, Enterprise, Express. On the other hand, HappyFox comes in 4 packages: POPULAR , MIGHTY, FANTASTIC, ENTERPRISE.
- Free Plan
- Free Trial
- Free Plan
- Free Trial
Features
Compare between Zoho Desk and HappyFox based on their key features and functionalities to pick the right one for your business.
- Customizable Dashboards
- Knowledge Base
- Ticket Management
- Alerts & Notifications
- Integrations
- Custom Fields And Layouts
- Customer Feedback
- Time Tracking
- Escalation Management
- Ai And Chatbots
- Customer Feedback And Surveys
- Call Management
- Self Service Portal
- Mobile Support
- Multi Channel Support
- Customizable Dashboards
- Knowledge Base
- Ticket Management
- Alerts & Notifications
- Integrations
- Custom Fields And Layouts
- Customer Feedback
- Time Tracking
- Escalation Management
- Ai And Chatbots
- Customer Feedback And Surveys
- Call Management
- Self Service Portal
- Mobile Support
- Multi Channel Support
Screenshots
Take a look at the below screenshots and seamlessly compare the user interface of Zoho Desk and HappyFox for better insights.
Awards
Zoho Desk and HappyFox have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Customer Service Software category.
User Reviews
Based on all the user reviews and ratings received by Zoho Desk and HappyFox in Customer Service Software category, we've provided an average user rating for each software below. Zoho Desk has 81 reviews while HappyFox has 10 reviews
Pros
its user-friendly interface, powerful automation and integration, AI-powered assistance, customizable workflow, omnichannel support, reporting analytics, suitable for small businesses to large enterprises with flexible pricing plans.
Posted by - Pankaj Rawat
Pros
Zoho Desk — A leading helpdesk software vendor with a bunch of features to improve customer service. Its multichannel support, automation, and powerful reporting make it a must-have for companies looking to offer efficient and quality service.
Posted by - Shopsnet
Cons
What I will recommend is only a few added updates on the current world, which is AI integration.
Posted by - japhet kosgei
Cons
Third-party integrations are limited, and it is mainly supported for the Zoho ecosystem.
Posted by - Kesavan K
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Write a ReviewSpecifications
Check out the specifications of Zoho Desk and HappyFox. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
Integration
Check out the specifications of Zoho Desk and HappyFox. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
(Not Provided by Vendor)
Video
To gain a better understanding of how these Zoho Desk and HappyFox work, you can check out the videos below. Browse through the videos and make the right choice.
Company Details
Get insight into the company details Zoho Desk and HappyFox and learn how they operate. Explore the company name, its location, and more!
HappyFox Inc.
Irvine
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FAQs
What are the key features of Zoho Desk and HappyFox?
Key features of Zoho Desk include ticket management, multi channel support, automations and workflows, knowledge base, customer self service portal, sla management, while HappyFox offers features, such as ticket management, automations, customizable dashboard, knowledge base.
Zoho Desk and HappyFox cater to which types of businesses?
Zoho Desk is suitable for Freelancer, whereas HappyFox is suitable for Freelancer, Startups, SMBs & Enterprises.
Which mobile platforms do Zoho Desk and HappyFox support?
Zoho Desk and HappyFox both support Android and IOS.
What level of customer support can I expect from Zoho Desk and HappyFox?
Zoho Desk provides customer support over various channels including phone, email, live support and tickets, and HappyFox provides customer support over phone, email, live support and more.
For what other purposes can Zoho Desk and HappyFox be used?
Apart from being a Customer Service software, Zoho Desk can be used as a quality management software, ticketing management software, help desk software and customer feedback software, while HappyFox can be utilized as a ticketing management software, help desk software and live chat software.
Zoho Desk
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