As one of the most essential tools in the current market, Customer Service Software solutions are in high demand. To assist you in selecting the optimal software, we've conducted a side-by-side comparison of Zoho Desk and Mojo Helpdesk. For a better product experience, Zoho Desk offers customer support on Email, Phone, Training and Tickets and Mojo Helpdesk offers customer support on Email.
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Plans and Pricing
Compare pricing of Zoho Desk vs Mojo Helpdesk with the following detailed pricing plan info. Zoho Desk comes in 4 packages: Free Plan, Standard, Professional, Enterprise. On the other hand, Mojo Helpdesk comes in 4 packages: Free, Mojo Professional, Mojo Enterprise, Mojo Unlimited.
Screenshot
Take a look at the below screenshots and seamlessly compare the user interface of Zoho Desk and Mojo Helpdesk for better insights.
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Awards
Zoho Desk and Mojo Helpdesk have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Customer Service Software category.
Payment Type
Below is the comparison of the starting price and payment method of Zoho Desk and Mojo Helpdesk. You can purchase Zoho Desk with Agent/ Month payment plans. Whereas, Mojo Helpdesk provides Per Month payment plans. Zoho Desk provides a free trial whereas, Mojo Helpdesk does not provide a free trial.
Free Trial
Monthly
Yearly
Free Trial
Monthly
Free Trial
Monthly
Yearly
Features
Compare between Zoho Desk and Mojo Helpdesk based on their key features and functionalities to pick the right one for your business.
Case Management
CRM integration
Customer Support
Knowledge Management
Mobile Support
Call Recording
Call Management
Self Service Portal
Assignment Management
Customer Feedback
Asset Management
Self Service Portal
Surveys & Feedback
Alerts/Escalation
Automated Routing
Contract Management
Known Issue Management
Service Desk (ITIL ITSM)
Ticket Management
Help Desk Management
Agent Scheduling
Assignment Management
Call Me Option
Customizable Branding
Knowledge Database
Offline Form
Persistent Chat
Shortcut Messages
Visitor Targeting
Real Time Monitoring
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Overall Ratings
Compare how Zoho Desk stacks up against Mojo Helpdesk in terms of ratings and user experience. Select the Customer Service software that perfectly aligns with your business requirements.
User Reviews
Based on all the user reviews and ratings received by Zoho Desk and Mojo Helpdesk in Customer Service Software category, we've provided an average user rating for each software below. Zoho Desk has 9 reviews while Mojo Helpdesk has not received any reviews. Be the first one to write Mojo Helpdesk review
zoho desk
Pros
great ticketing system to track all customer tickets through mails , portal and communitycan track tasks,phone calls,meetings
Cons
need to add asset management
No reviews yet. Be the first to review
Write a reviewDesktop & Mobile Platforms
Deployment is a crucial factor to consider while buying Customer Service Software. Zoho Desk is available on Windows, MacOs desktop platforms and IOS, Android mobile platforms. Mojo Helpdesk is available on Windows, Linux, MacOs desktop platforms and IOS, Android mobile platforms.
Windows
MacOs
IOS
Android
Windows
MacOs
IOS
Android
Windows
MacOs
IOS
Android
Customer Support
The quality and timeliness of support are important parameters when comparing Zoho Desk with Mojo Helpdesk. Zoho Desk offers Email, Phone, Training and Tickets to its customers, while Mojo Helpdesk provides Email.
phone
tickets
training
phone
live support
tickets
training
Languages Supported
Zoho Desk and Mojo Helpdesk are supported in the following languages.
English
English
Afrikaans
Amharic
Arabic
Assamese
Azerbaijani
Bashkir
Basque
Bengali/Bangla
Bulgarian
Catalan
Czech
Danish
English
Esperanto
Estonian
Finnish
French
Galician
German
Greek
Irish
Persian
Welsh
Typical Customer
The target customer base of Zoho Desk vs Mojo Helpdesk is mentioned below. Check which software fits your business requirements perfectly.
Freelancer
Startups
SMEs
Enterprises
Startups
Enterprises
SMEs
Freelancer
Startups
Enterprises
SMEs
Freelancer
Integrations
Find out which tools Zoho Desk and Mojo Helpdesk integrate with and make the right choice. Get the Customer Service software that connects with your preferred apps for best results!
Slack
Jira
Zapier
Trello
Intercom
Zoho CRM
Pipedrive
Asana
HubSpot
Microsoft Teams
Screen Magic
twilio
(Not Provided by Vendor)
Salesforce
Hubspot
MailChimp
Shopify
Wordpress
Magento
and BigCommerce
Slack
Zendesk
Front
Help Scout
Desk
SugarCRM
Nutshell
Mailchimp
Drupal
WooCommerce
ActiveCampain
Magento
GreenRope
Video
To gain a better understanding of how these Zoho Desk and Mojo Helpdesk work, you can check out the videos below. Browse through the videos and make the right choice.
Company Details
Get insight into the company details Zoho Desk and Mojo Helpdesk and learn how they operate. Explore the company name, its location, and more!
Metadot
Olark
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