In search of the ideal Customer Service Software that caters to your unique needs? As a savvy buyer, you're likely interested in user ratings, pricing, customer support, languages supported, features, and more. We've created a comprehensive comparison of Zoho Desk versus UVdesk. To get better insight, here’s how users have rated these products. Zoho Desk is rated 4.6 while UVdesk is rated 4.6.
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List of All Customer Service Software
SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.
Plans and Pricing
Compare pricing of Zoho Desk vs UVdesk with the following detailed pricing plan info. Zoho Desk comes in 5 packages: Free Plan, Standard, Professional, Enterprise, Express. On the other hand, UVdesk comes in 4 packages: Basic, Pro, Enterprise, Open Source.
- Free Plan
- Free Trial
- Free Plan
- Free Trial
Features
Compare between Zoho Desk and UVdesk based on their key features and functionalities to pick the right one for your business.
- Time Tracking
- Community Forums
- Sla Management
- Case Management
- Team Collaboration
- Escalation Management
- Customer Support
- Mobile App
- Macros
- Ai And Chatbots
- Call Management
- Multi Department Support
- Multi Channel Support
- Mobile Support
- Automations And Workflows
- Time Tracking
- Community Forums
- Sla Management
- Case Management
- Team Collaboration
- Escalation Management
- Customer Support
- Mobile App
- Macros
- Ai And Chatbots
- Call Management
- Multi Department Support
- Multi Channel Support
- Mobile Support
- Automations And Workflows
Screenshots
Take a look at the below screenshots and seamlessly compare the user interface of Zoho Desk and UVdesk for better insights.
Awards
Zoho Desk and UVdesk have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Customer Service Software category.
User Reviews
Based on all the user reviews and ratings received by Zoho Desk and UVdesk in Customer Service Software category, we've provided an average user rating for each software below. Zoho Desk has 83 reviews while UVdesk has 5 reviews
Pros
While creating tickets, every update sends a notification. This is the best one.
Posted by - Siva Sankar
Pros
Most of its features are well-built, which helps to understand the issues very well.
Posted by - Kalleshi TJ
Cons
1.Live chat available only with enterprise plan 2.No desktop app nor do they have any plans in the near future
Posted by - Shrinivas
Cons
Zoho Desk features are more complex to set up. There should be an easier way to do it, then it will be more helpful.
Posted by - Siva Sankar
Pros
The support team works really well even though I use the free open source.
Posted by - Dang
Pros
User Friendly Interface and its support team are very good.
Posted by - Obaid Ur Rehman
Cons
Ease of use and best customer support
Posted by - Jinub
Cons
Sure, please provide the text you would like me to review.
Posted by - Obaid Ur Rehman
Specifications
Check out the specifications of Zoho Desk and UVdesk. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
Integration
Check out the specifications of Zoho Desk and UVdesk. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
(Not Provided by Vendor)
Video
To gain a better understanding of how these Zoho Desk and UVdesk work, you can check out the videos below. Browse through the videos and make the right choice.
Company Details
Get insight into the company details Zoho Desk and UVdesk and learn how they operate. Explore the company name, its location, and more!
Webkul Software Pvt Ltd
Noida
Alternatives
FAQs
Zoho Desk and UVdesk cater to which types of businesses?
Zoho Desk is suitable for Freelancer, whereas UVdesk is suitable for Startups, Enterprises, SMBs & Freelancer.
Which is the better option between Zoho Desk and UVdesk?
This depends on various factors, such as your requirements, costs, integrations, customer support, and more. However, based on customer ratings, Zoho Desk has an advantage over UVdesk.
For what other purposes can Zoho Desk and UVdesk be used?
Apart from being a Customer Service software, Zoho Desk can be used as a quality management software, ticketing management software, help desk software and customer feedback software, while UVdesk can be utilized as a crm software, customer feedback software and reporting tools.
Do Zoho Desk and UVdesk offer a free trial?
Yes, Zoho Desk and UVdesk provide a free trial to its users.
Which mobile platforms do Zoho Desk and UVdesk support?
Zoho Desk supports Android and IOS, while UVdesk supports Android and IOS.
Zoho Desk
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