In search of the ideal Customer Service Software that caters to your unique needs? As a savvy buyer, you're likely interested in user ratings, pricing, customer support, languages supported, features, and more. We've created a comprehensive comparison of Zoho Desk versus Viewabo. To get better insight, here’s how users have rated these products. Zoho Desk is rated 4.6 while Viewabo is rated 5.0.
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SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.
Plans and Pricing
Compare pricing of Zoho Desk vs Viewabo with the following detailed pricing plan info. Zoho Desk comes in 5 packages: Free Plan, Standard, Professional, Enterprise, Express. On the other hand, Viewabo has not provided information about its pricing.
- Free Plan
- Free Trial
Some vendors offer only custom pricing based on specific customer needs. This is because every client's requirements vary greatly- influencing the final cost. For accurate pricing, reach out to the vendor directly for personalized quotes.
- Free Plan
- Free Trial
Features
Compare between Zoho Desk and Viewabo based on their key features and functionalities to pick the right one for your business.
- Escalation Management
- Customer Feedback And Surveys
- Ai And Chatbots
- Advanced Reporting And Analytics
- Customer Feedback
- Automations And Workflows
- Custom Fields And Layouts
- Multi Department Support
- Macros
- Role Based Access Control
- Multi Channel Support
- Alerts & Notifications
- Team Collaboration
- Sla Management
- Knowledge Base
- Escalation Management
- Customer Feedback And Surveys
- Ai And Chatbots
- Advanced Reporting And Analytics
- Customer Feedback
- Automations And Workflows
- Custom Fields And Layouts
- Multi Department Support
- Macros
- Role Based Access Control
- Multi Channel Support
- Alerts & Notifications
- Team Collaboration
- Sla Management
- Knowledge Base
Screenshots
Take a look at the below screenshots and seamlessly compare the user interface of Zoho Desk and Viewabo for better insights.
Awards
Zoho Desk and Viewabo have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Customer Service Software category.
User Reviews
Based on all the user reviews and ratings received by Zoho Desk and Viewabo in Customer Service Software category, we've provided an average user rating for each software below. Zoho Desk has 87 reviews while Viewabo has 1 review
Pros
Zoho Desk has been an invaluable tool; its ability to automate tasks and centralize communication is impressive. Efficiency and communication management are improved with this platform.
Posted by - Uditangshu Saha
Cons
Zoho Desk should improve their customer services and improve their AI.
Posted by - Uditangshu Saha
Pros
Easy to use. Quality is very good, and the interface looks very impressive. Wonderful design of the software.
Posted by - Sneha
Cons
It is perfect; no need for improvement from my side. The software needs no improvement.
Posted by - Sneha
Specifications
Check out the specifications of Zoho Desk and Viewabo. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
Integration
Check out the specifications of Zoho Desk and Viewabo. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
(Not Provided by Vendor)
Video
To gain a better understanding of how these Zoho Desk and Viewabo work, you can check out the videos below. Browse through the videos and make the right choice.
Company Details
Get insight into the company details Zoho Desk and Viewabo and learn how they operate. Explore the company name, its location, and more!
Viewabo
Palo Alto
Alternatives
FAQs
Zoho Desk and Viewabo cater to which types of businesses?
Zoho Desk is suitable for Freelancer, whereas Viewabo is suitable for Startups, SMBs, Mid-Market & Enterprises.
For what other purposes can Zoho Desk and Viewabo be used?
Apart from being a Customer Service software, Zoho Desk can be used as a quality management software, ticketing management software, help desk software and customer feedback software, while Viewabo can be utilized as a field service management software, service desk management software and customer service software.
Do Zoho Desk and Viewabo offer a free trial?
Yes, Zoho Desk and Viewabo provide a free trial to its users.
Which is the better option between Zoho Desk and Viewabo?
This depends on various factors, such as your requirements, costs, integrations, customer support, and more. However, based on customer ratings, Zoho Desk has an advantage over Viewabo.
What are the key features of Zoho Desk and Viewabo?
Key features of Zoho Desk include ticket management, multi channel support, automations and workflows, knowledge base, customer self service portal, sla management, while Viewabo offers features, such as ticket management, live chat, email integration, knowledge base.
Zoho Desk
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