In search of the ideal Customer Service Software that caters to your unique needs? As a savvy buyer, you're likely interested in user ratings, pricing, customer support, languages supported, features, and more. We've created a comprehensive comparison of Zoho Desk versus Viewabo. To get better insight, here’s how users have rated these products. Zoho Desk is rated 4.6 while Viewabo is rated 5.0.

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List of All Customer Service Software

SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.

Plans and Pricing

Compare pricing of Zoho Desk vs Viewabo with the following detailed pricing plan info. Zoho Desk comes in 5 packages: Free Plan, Standard, Professional, Enterprise, Express. On the other hand, Viewabo has not provided information about its pricing.

Starting Price
The starting price may change depending on factors like subscription period, extra features, additional fees, and others. For accurate pricing, it's best to contact the vendor directly.
$ 0
Agent/ Month
  • Free Plan
  • Free Trial
Get Best Price
Starting Price
Why is pricing available upon request only?
Some vendors offer only custom pricing based on specific customer needs. This is because every client's requirements vary greatly- influencing the final cost. For accurate pricing, reach out to the vendor directly for personalized quotes.
Pricing on Request
  • Free Plan
  • Free Trial
Get Best Price

Features

Compare between Zoho Desk and Viewabo based on their key features and functionalities to pick the right one for your business.

  • Escalation Management
  • Customer Feedback And Surveys
  • Ai And Chatbots
  • Advanced Reporting And Analytics
  • Customer Feedback
  • Automations And Workflows
  • Custom Fields And Layouts
  • Multi Department Support
  • Macros
  • Role Based Access Control
  • Multi Channel Support
  • Alerts & Notifications
  • Team Collaboration
  • Sla Management
  • Knowledge Base
View All Zoho Desk Features
  • Escalation Management
  • Customer Feedback And Surveys
  • Ai And Chatbots
  • Advanced Reporting And Analytics
  • Customer Feedback
  • Automations And Workflows
  • Custom Fields And Layouts
  • Multi Department Support
  • Macros
  • Role Based Access Control
  • Multi Channel Support
  • Alerts & Notifications
  • Team Collaboration
  • Sla Management
  • Knowledge Base
View All Viewabo Features

Screenshots

Take a look at the below screenshots and seamlessly compare the user interface of Zoho Desk and Viewabo for better insights.

Ratings

Compare how Zoho Desk stacks up against Viewabo in terms of ratings and user experience. Select the Customer Service software that perfectly aligns with your business requirements.

Overall Rating (out of 5)
Overall Rating 4.6
Feature
Feature 4.6
Ease of Use
Ease of Use 4.6
Value for Money
Value for Money 4.5
Customer Support
Customer Support 4.5
Likelihood to Recommend
After users review a product on our website, we simply ask if they'd suggest it to friends or colleagues. The "Likelihood to Recommend" rating combines all these opinions for an overall score.
90%
View All Zoho Desk Reviews
Overall Rating (out of 5)
Overall Rating 5
Feature
Feature 5
Ease of Use
Ease of Use 5
Value for Money
Value for Money 5
Customer Support
Customer Support 5
Likelihood to Recommend
After users review a product on our website, we simply ask if they'd suggest it to friends or colleagues. The "Likelihood to Recommend" rating combines all these opinions for an overall score.
90%
View All Viewabo Reviews

Awards

Zoho Desk and Viewabo have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Customer Service Software category.

Zoho Desk Award
Zoho Desk Award

User Reviews

Based on all the user reviews and ratings received by Zoho Desk and Viewabo in Customer Service Software category, we've provided an average user rating for each software below. Zoho Desk has 87 reviews while Viewabo has 1 review

Pros

Zoho Desk has been an invaluable tool; its ability to automate tasks and centralize communication is impressive. Efficiency and communication management are improved with this platform.

Posted by - Uditangshu Saha

Cons

Zoho Desk should improve their customer services and improve their AI.

Posted by - Uditangshu Saha

View All Zoho Desk Reviews

Pros

Easy to use. Quality is very good, and the interface looks very impressive. Wonderful design of the software.

Posted by - Sneha

Cons

It is perfect; no need for improvement from my side. The software needs no improvement.

Posted by - Sneha

View All Viewabo Reviews

Specifications

Check out the specifications of Zoho Desk and Viewabo. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.

Business
  • Freelancers
  • Startups
  • SMBs
  • Mid-Market
  • Enterprises
Accessibility
  • API
  • Free Trial
  • Mobile Support
  • Lifetime Free Plan
  • Customization
Available Support
  • Email
  • Phone
  • Live Support
  • Training
  • Tickets
Payment Type
  • Yearly
  • Monthly
  • Onetime (Perpetual License)
  • Transaction
Desktop & Mobile Platforms
  • Web App
  • Windows
  • macOS
  • iOS
  • Android
Business
  • Freelancers
  • Startups
  • SMBs
  • Mid-Market
  • Enterprises
Accessibility
  • API
  • Free Trial
  • Mobile Support
  • Lifetime Free Plan
  • Customization
Available Support
  • Email
  • Phone
  • Live Support
  • Training
  • Tickets
Payment Type
  • Yearly
  • Monthly
  • Onetime (Perpetual License)
  • Transaction
Desktop & Mobile Platforms
  • Web App
  • Windows
  • macOS
  • iOS
  • Android

Integration

Check out the specifications of Zoho Desk and Viewabo. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.

Video

To gain a better understanding of how these Zoho Desk and Viewabo work, you can check out the videos below. Browse through the videos and make the right choice.

Company Details

Get insight into the company details Zoho Desk and Viewabo and learn how they operate. Explore the company name, its location, and more!

Company Name

Zoho Corporation Pvt. Ltd.

Headquarter

Chennai

Website
Visit Website
Company Name

Viewabo

Headquarter

Palo Alto

FAQs

Zoho Desk and Viewabo cater to which types of businesses?

Zoho Desk is suitable for Freelancer, whereas Viewabo is suitable for Startups, SMBs, Mid-Market & Enterprises.

For what other purposes can Zoho Desk and Viewabo be used?

Apart from being a Customer Service software, Zoho Desk can be used as a quality management software, ticketing management software, help desk software and customer feedback software, while Viewabo can be utilized as a field service management software, service desk management software and customer service software.

Do Zoho Desk and Viewabo offer a free trial?

Yes, Zoho Desk and Viewabo provide a free trial to its users.

Which is the better option between Zoho Desk and Viewabo?

This depends on various factors, such as your requirements, costs, integrations, customer support, and more. However, based on customer ratings, Zoho Desk has an advantage over Viewabo.

What are the key features of Zoho Desk and Viewabo?

Key features of Zoho Desk include ticket management, multi channel support, automations and workflows, knowledge base, customer self service portal, sla management, while Viewabo offers features, such as ticket management, live chat, email integration, knowledge base.

Zoho Desk

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