Are you struggling to find the perfect Live Chat Software that aligns with your complex demands? Our curated list of top-tier solutions offers personalization to meet your unique needs. Additionally, we've created a comprehensive comparison of Zendesk Chat vs. Chative all in one place to simplify your decision-making process. Zendesk Chat is rated 4.5 while Chative is rated 4.9.

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List of All Live Chat Software

SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.

Live Chat

4.5

(8 Reviews)
Free Demo
Free Demo

Live Chat

4.9

(12 Reviews)
Free Demo
Free Demo

Plans and Pricing

Compare pricing of Zendesk Chat vs Chative with the following detailed pricing plan info. Zendesk Chat comes in 3 packages: BASIC, ADVANCED, PREMIUM. On the other hand, Chative comes in 3 packages: FREE, TEAM, BUSINESS.

Starting Price
The starting price may change depending on factors like subscription period, extra features, additional fees, and others. For accurate pricing, it's best to contact the vendor directly.
$ 11
Per Agent/Per Month
  • Free Plan
  • Free Trial
Get Best Price
Starting Price
The starting price may change depending on factors like subscription period, extra features, additional fees, and others. For accurate pricing, it's best to contact the vendor directly.
$ 0
Per Agent/Month
  • Free Plan
  • Free Trial
Get Best Price

Features

Compare between Zendesk Chat and Chative based on their key features and functionalities to pick the right one for your business.

  • Proactive Chat
  • Visitor Tracking
  • Customizable Branding
  • Multi Language Support
  • Chat Analytics
  • Pre Chat Forms
  • Chat Ratings
  • Persistent Chat
  • Offline Forms
  • Webmaster & Sitemap
  • Chat Departments
  • Chat Routing
  • Real Time Chat
  • Visitor Targeting
  • Mobile Sdk
View All Zendesk Chat Features
  • Proactive Chat
  • Visitor Tracking
  • Customizable Branding
  • Multi Language Support
  • Chat Analytics
  • Pre Chat Forms
  • Chat Ratings
  • Persistent Chat
  • Offline Forms
  • Webmaster & Sitemap
  • Chat Departments
  • Chat Routing
  • Real Time Chat
  • Visitor Targeting
  • Mobile Sdk
View All Chative Features

Screenshots

Take a look at the below screenshots and seamlessly compare the user interface of Zendesk Chat and Chative for better insights.

Ratings

Compare how Zendesk Chat stacks up against Chative in terms of ratings and user experience. Select the Live Chat software that perfectly aligns with your business requirements.

Overall Rating (out of 5)
Overall Rating 4.5
Feature
Feature 4.5
Ease of Use
Ease of Use 4.6
Value for Money
Value for Money 4.5
Customer Support
Customer Support 4.5
Likelihood to Recommend
After users review a product on our website, we simply ask if they'd suggest it to friends or colleagues. The "Likelihood to Recommend" rating combines all these opinions for an overall score.
90%
View All Zendesk Chat Reviews
Overall Rating (out of 5)
Overall Rating 4.9
Feature
Feature 4.3
Ease of Use
Ease of Use 5
Value for Money
Value for Money 5
Customer Support
Customer Support 4.9
Likelihood to Recommend
After users review a product on our website, we simply ask if they'd suggest it to friends or colleagues. The "Likelihood to Recommend" rating combines all these opinions for an overall score.
0%
View All Chative Reviews

Awards

Zendesk Chat and Chative have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Live Chat Software category.

Zendesk Chat Award
Zendesk Chat Award

User Reviews

Based on all the user reviews and ratings received by Zendesk Chat and Chative in Live Chat Software category, we've provided an average user rating for each software below. Zendesk Chat has 8 reviews while Chative has 12 reviews

Pros

Interface.

Posted by - Karan Dhingra

Cons

User-friendly

Posted by - Karan Dhingra

View All Zendesk Chat Reviews

Pros

Beautiful live chat with strong customization. The UI is easy to understand, and I can use the features with no confusion.

Posted by - Man Nguyen

Cons

I am looking forward to customizing text color on live chat and offline messages (in case my agents are not online).

Posted by - Man Nguyen

View All Chative Reviews

Specifications

Check out the specifications of Zendesk Chat and Chative. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.

Business
  • Freelancers
  • Startups
  • SMBs
  • Mid-Market
  • Enterprises
Accessibility
  • API
  • Free Trial
  • Mobile Support
  • Lifetime Free Plan
  • Customization
Available Support
  • Email
  • Phone
  • Live Support
  • Training
  • Tickets
Payment Type
  • Yearly
  • Monthly
  • Onetime (Perpetual License)
  • Transaction
Desktop & Mobile Platforms
  • Web App
  • Windows
  • macOS
  • iOS
  • Android
Business
  • Freelancers
  • Startups
  • SMBs
  • Mid-Market
  • Enterprises
Accessibility
  • API
  • Free Trial
  • Mobile Support
  • Lifetime Free Plan
  • Customization
Available Support
  • Email
  • Phone
  • Live Support
  • Training
  • Tickets
Payment Type
  • Yearly
  • Monthly
  • Onetime (Perpetual License)
  • Transaction
Desktop & Mobile Platforms
  • Web App
  • Windows
  • macOS
  • iOS
  • Android

Video

To gain a better understanding of how these Zendesk Chat and Chative work, you can check out the videos below. Browse through the videos and make the right choice.

Company Details

Get insight into the company details Zendesk Chat and Chative and learn how they operate. Explore the company name, its location, and more!

Company Name

Zopim Technologies Pte Ltd

Company Name

Chative

FAQs

Zendesk Chat and Chative cater to which types of businesses?

Zendesk Chat is suitable for SMBs, Mid-Market & Enterprises, whereas Chative is suitable for Freelancer, SMBs, Mid-Market & Enterprises.

Which is the better option between Zendesk Chat and Chative?

This depends on various factors, such as your requirements, costs, integrations, customer support, and more. However, based on customer ratings, Chative has an advantage over Zendesk Chat.

Do Zendesk Chat and Chative offer a free trial?

Yes, Zendesk Chat and Chative provide a free trial to its users.

For what other purposes can Zendesk Chat and Chative be used?

Apart from being a Live Chat software, Zendesk Chat can be used as a live chat software and ai chatbot software, while Chative can be utilized as a chatbot software.

What level of customer support can I expect from Zendesk Chat and Chative?

Zendesk Chat provides customer support over various channels including email, and Chative provides customer support over email, live support, tickets and more.

Zendesk Chat

Free Demo
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