Are you struggling to find the perfect Live Chat Software that aligns with your complex demands? Our curated list of top-tier solutions offers personalization to meet your unique needs. Additionally, we've created a comprehensive comparison of Zendesk Chat vs. Chative all in one place to simplify your decision-making process. Zendesk Chat is rated 4.5 while Chative is rated 4.9.
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List of All Live Chat SoftwareSoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.
Plans and Pricing
Compare pricing of Zendesk Chat vs Chative with the following detailed pricing plan info. Zendesk Chat comes in 3 packages: BASIC, ADVANCED, PREMIUM. On the other hand, Chative comes in 3 packages: FREE, TEAM, BUSINESS.
- Free Plan
- Free Trial
- Free Plan
- Free Trial
Features
Compare between Zendesk Chat and Chative based on their key features and functionalities to pick the right one for your business.
- Proactive Chat
- Visitor Tracking
- Customizable Branding
- Multi Language Support
- Chat Analytics
- Pre Chat Forms
- Chat Ratings
- Persistent Chat
- Offline Forms
- Webmaster & Sitemap
- Chat Departments
- Chat Routing
- Real Time Chat
- Visitor Targeting
- Mobile Sdk
- Proactive Chat
- Visitor Tracking
- Customizable Branding
- Multi Language Support
- Chat Analytics
- Pre Chat Forms
- Chat Ratings
- Persistent Chat
- Offline Forms
- Webmaster & Sitemap
- Chat Departments
- Chat Routing
- Real Time Chat
- Visitor Targeting
- Mobile Sdk
Screenshots
Take a look at the below screenshots and seamlessly compare the user interface of Zendesk Chat and Chative for better insights.
Awards
Zendesk Chat and Chative have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Live Chat Software category.


User Reviews
Based on all the user reviews and ratings received by Zendesk Chat and Chative in Live Chat Software category, we've provided an average user rating for each software below. Zendesk Chat has 8 reviews while Chative has 12 reviews
Pros
Interface.
Posted by - Karan Dhingra
Cons
User-friendly
Posted by - Karan Dhingra
Pros
Beautiful live chat with strong customization. The UI is easy to understand, and I can use the features with no confusion.
Posted by - Man Nguyen
Cons
I am looking forward to customizing text color on live chat and offline messages (in case my agents are not online).
Posted by - Man Nguyen
Specifications
Check out the specifications of Zendesk Chat and Chative. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
Video
To gain a better understanding of how these Zendesk Chat and Chative work, you can check out the videos below. Browse through the videos and make the right choice.
Company Details
Get insight into the company details Zendesk Chat and Chative and learn how they operate. Explore the company name, its location, and more!
Zopim Technologies Pte Ltd
Chative
Alternatives
FAQs
Zendesk Chat and Chative cater to which types of businesses?
Zendesk Chat is suitable for SMBs, Mid-Market & Enterprises, whereas Chative is suitable for Freelancer, SMBs, Mid-Market & Enterprises.
Which is the better option between Zendesk Chat and Chative?
This depends on various factors, such as your requirements, costs, integrations, customer support, and more. However, based on customer ratings, Chative has an advantage over Zendesk Chat.
Do Zendesk Chat and Chative offer a free trial?
Yes, Zendesk Chat and Chative provide a free trial to its users.
For what other purposes can Zendesk Chat and Chative be used?
Apart from being a Live Chat software, Zendesk Chat can be used as a live chat software and ai chatbot software, while Chative can be utilized as a chatbot software.
What level of customer support can I expect from Zendesk Chat and Chative?
Zendesk Chat provides customer support over various channels including email, and Chative provides customer support over email, live support, tickets and more.
Zendesk Chat