In search of the ideal Live Chat Software that caters to your unique needs? As a savvy buyer, you're likely interested in user ratings, pricing, customer support, languages supported, features, and more. We've created a comprehensive comparison of Zendesk Chat versus Engati Chatbot. To get better insight, here’s how users have rated these products. Zendesk Chat is rated 4.5 while Engati Chatbot is rated 4.9.
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Compare pricing of Zendesk Chat vs Engati Chatbot with the following detailed pricing plan info. Zendesk Chat comes in 3 packages: BASIC, ADVANCED, PREMIUM. On the other hand, Engati Chatbot has not provided information about its pricing.
Take a look at the below screenshots and seamlessly compare the user interface of Zendesk Chat and Engati Chatbot for better insights.
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Zendesk Chat and Engati Chatbot have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Live Chat Software category.
Below is the comparison of the starting price and payment method of Zendesk Chat and Engati Chatbot. You can purchase Zendesk Chat with Per Agent/Per Month payment plans. Whereas, Information related to the payment plans of Engati Chatbot is unavailable. Zendesk Chat provides a free trial whereas, Engati Chatbot does not provide a free trial.
Free Trial
SAAS
Free Trial
Monthly
Yearly
Free Trial
Monthly
Yearly
Compare between Zendesk Chat and Engati Chatbot based on their key features and functionalities to pick the right one for your business.
Google Analytics
Webmaster & Sitemap
Social Media Integration
Agent Scheduling
Customizable Branding
Persistent Chat
Shortcut Messages
Visitor Targeting
Real Time Monitoring
Visitor Tracking
CRM
Performance Management
API Integration
Onboarding
Surveys & Feedback
Analytics
Custom Integrations
Advanced Reporting
Multi-Channel Communication
Chat / Messaging
Agent Scheduling
Assignment Management
Call Me Option
Customizable Branding
Knowledge Database
Offline Form
Persistent Chat
Shortcut Messages
Visitor Targeting
Real Time Monitoring
Compare how Zendesk Chat stacks up against Engati Chatbot in terms of ratings and user experience. Select the Live Chat software that perfectly aligns with your business requirements.
Based on all the user reviews and ratings received by Zendesk Chat and Engati Chatbot in Live Chat Software category, we've provided an average user rating for each software below. Zendesk Chat has 8 reviews while Engati Chatbot has 16 reviews
The bot to skyrocket all customer concerns
Pros
Easy to use, easy to deploy over 14 channels. No need for me to build different bots for different channels. Overall, very easy to use!
Cons
Nothing- so far, so good!
Deployment is a crucial factor to consider while buying Live Chat Software. Zendesk Chat is available on Web App desktop platforms and IOS, Android mobile platforms. Engati Chatbot is available on Web App, Windows, MacOs desktop platforms.
Web App
IOS
Android
Web App
Windows
MacOs
Windows
MacOs
IOS
Android
The quality and timeliness of support are important parameters when comparing Zendesk Chat with Engati Chatbot. Zendesk Chat offers Email to its customers, while Engati Chatbot provides Email, Live Support and Tickets.
live support
tickets
phone
live support
tickets
training
Zendesk Chat and Engati Chatbot are supported in the following languages.
(Not Provided by Vendor)
English
Afrikaans
Amharic
Arabic
Assamese
Azerbaijani
Bashkir
Basque
Bengali/Bangla
Bulgarian
Catalan
Czech
Danish
English
Esperanto
Estonian
Finnish
French
Galician
German
Greek
Irish
Persian
Welsh
The target customer base of Zendesk Chat vs Engati Chatbot is mentioned below. Check which software fits your business requirements perfectly.
SMBs
Agencies
Enterprises
Startups
SMBs
Agencies
Enterprises
Startups
Enterprises
SMBs
Freelancer
Find out which tools Zendesk Chat and Engati Chatbot integrate with and make the right choice. Get the Live Chat software that connects with your preferred apps for best results!
(Not Provided by Vendor)
(Not Provided by Vendor)
Salesforce
Hubspot
MailChimp
Shopify
Wordpress
Magento
and BigCommerce
Slack
Zendesk
Front
Help Scout
Desk
SugarCRM
Nutshell
Mailchimp
Drupal
WooCommerce
ActiveCampain
Magento
GreenRope
To gain a better understanding of how these Zendesk Chat and Engati Chatbot work, you can check out the videos below. Browse through the videos and make the right choice.
Get insight into the company details Zendesk Chat and Engati Chatbot and learn how they operate. Explore the company name, its location, and more!
Zopim Technologies Pte Ltd
Coviam Technologies
Olark
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