In search of the ideal Live Chat Software that caters to your unique needs? As a savvy buyer, you're likely interested in user ratings, pricing, customer support, languages supported, features, and more. We've created a comprehensive comparison of Zopim Chat versus Engati Chatbot. To get better insight, here’s how users have rated these products. Zopim Chat is rated 4.5 while Engati Chatbot is rated 4.9.

You May Also Like

Featured products that are similar to the ones you selected below.

All Live Chat Software Products ›››

Plans and Pricing

Compare pricing of Zopim Chat vs Engati Chatbot with the following detailed pricing plan info. Zopim Chat comes in 3 packages: BASIC, ADVANCED, PREMIUM. On the other hand, Engati Chatbot has not provided information about its pricing.

BASIC
$ 11

Per Agent/Per Month

Get Pricing View Pricing Details
ADVANCED
$ 20

Per Agent/Per Month

Get Pricing View Pricing Details
PREMIUM
$ 44

Per Agent/Per Month

Get Pricing View Pricing Details
Get Quote
$ --

Click here to get detailed pricing as per your requirements.

Contact Us
View Profile Details
Starter Suite
$ 25

User/Month

Get Pricing View Pricing Details
Professional
$ 80

User/Month

Get Pricing View Pricing Details
Enterprise
$ 165

User/Month

Get Pricing View Pricing Details
Unlimited
$ 330

User/Month

Get Pricing View Pricing Details
Unlimited+
$ 500

User/Month

Get Pricing View Pricing Details

Screenshot

Take a look at the below screenshots and seamlessly compare the user interface of Zopim Chat and Engati Chatbot for better insights.

Awards

Zopim Chat and Engati Chatbot have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Live Chat Software category.

Zopim Chat Award
Zopim Chat Award
Zopim Chat Award

Payment Type

Below is the comparison of the starting price and payment method of Zopim Chat and Engati Chatbot. You can purchase Zopim Chat with Per Agent/Per Month payment plans. Whereas, Information related to the payment plans of Engati Chatbot is unavailable. Zopim Chat provides a free trial whereas, Engati Chatbot does not provide a free trial.

Free Trial

SAAS

Free Trial

Monthly

Yearly

Free Trial

Monthly

Yearly

Features

Compare between Zopim Chat and Engati Chatbot based on their key features and functionalities to pick the right one for your business.

Google Analytics

Webmaster & Sitemap

Social Media Integration

Agent Scheduling

Customizable Branding

Persistent Chat

Shortcut Messages

Visitor Targeting

Real Time Monitoring

Visitor Tracking

Automatic Chat Translation

Read More

CRM

Performance Management

API Integration

Onboarding

Surveys & Feedback

Analytics

Custom Integrations

Advanced Reporting

Multi-Channel Communication

Chat / Messaging

Live Chat

Canned Responses

Chat History

Chatbot

Code-free Development

Omni-Channel

Multi-Language

Additional Language

Read More

CRM

CRM & Sales Dashboards

Customer Management

Customer Support

Knowledge Management

Social CRM

Opportunity Management

Lead Management

Contact Management

Sales Force Automation

Call Management

Social Media Integration

Self Service Portal

Document Storage

Call Center Management

Analytics

Knowledge Base

Call Logging

Sales Management

Sales Pipeline Tracking

Mobile Access

Service History Tracking

Sales pipeline management

Live Chat

Segmentation

Knowledge Base Management

Internal Chat Integration

Knowledge Library

Contact Import/Export

Ticket/Issue Tracking

Ticketing

Einstein Copilot

Prompt Builder

Automotive Data Bundle

Connected Vehicle Visualization

Actionable Telematics

Automotive Calculated Insights

Automotive Loan and Lease Console

Billing Inquiry Manager

Enterprise Sales Management Enhancements

TMF API Enhancements

Promotion Transfer

Time Planning

Clean Energy Program Management

Financial Engagement

Automation Templates Enhancements

Transaction Dispute Management Enhancements

Actionable Segmentation Enhancements

Assessment Generation

Home Health Enhancements

Interoperability Enhancements

Sales Agreement Enhancements

Read More

Still Confused to find the best software?

Overall Ratings

Compare how Zopim Chat stacks up against Engati Chatbot in terms of ratings and user experience. Select the Live Chat software that perfectly aligns with your business requirements.

Feature Feature 4.5

Feature

Out of 5

Ease of use Ease of use 4.6

Ease of use

Out of 5

Value for money Value for money 4.5

Value for money

Out of 5

Customer support Customer support 4.5

Customer support

Out of 5

Feature Feature 4.9

Feature

Out of 5

Ease of use Ease of use 4.8

Ease of use

Out of 5

Value for money Value for money 4.9

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Feature Feature 4.5

Feature

Out of 5

Ease of use Ease of use 4.5

Ease of use

Out of 5

Value for money Value for money 4.5

Value for money

Out of 5

Customer support Customer support 4.4

Customer support

Out of 5

User Reviews

Based on all the user reviews and ratings received by Zopim Chat and Engati Chatbot in Live Chat Software category, we've provided an average user rating for each software below. Zopim Chat has 8 reviews while Engati Chatbot has 16 reviews

Karan Dhingra

Great service

Pros

Interface

Cons

User friendly

Read all 8 reviews
Aish S

The bot to skyrocket all customer concerns

Pros

Easy to use, easy to deploy over 14 channels. No need for me to build different bots for different channels. Overall, very easy to use!

Cons

Nothing- so far, so good!

Read all 16 reviews
Chukwuemeka Ogbonna

Experiences using Salesforce

Pros

Quick notification for the authenticator app and the fact that I can connect my biometrics to it for unlocking.

Cons

I have noticed anything yet, just using the authenticator seamlessly so it's a good app for security.

Read all 45 reviews

Desktop & Mobile Platforms

Deployment is a crucial factor to consider while buying Live Chat Software. Zopim Chat is available on Web App desktop platforms and IOS, Android mobile platforms. Engati Chatbot is available on Web App, Windows, MacOs desktop platforms.

Web App

IOS

Android

Web App

Windows

MacOs

Web App

Windows

MacOs

IOS

Android

Customer Support

The quality and timeliness of support are important parameters when comparing Zopim Chat with Engati Chatbot. Zopim Chat offers Email to its customers, while Engati Chatbot provides Email, Live Support and Tickets.

email

email

live support

tickets

phone

email

live support

tickets

training

Languages Supported

Zopim Chat and Engati Chatbot are supported in the following languages.

(Not Provided by Vendor)

English

Chinese

Danish

Dutch

English

French

Italian

Japanese

Korean

Portuguese

Slovenian

Spanish

Swedish

Thai

Typical Customer

The target customer base of Zopim Chat vs Engati Chatbot is mentioned below. Check which software fits your business requirements perfectly.

SMEs

Agencies

Enterprises

Startups

SMEs

Agencies

Enterprises

Freelancer

Startups

Video

To gain a better understanding of how these Zopim Chat and Engati Chatbot work, you can check out the videos below. Browse through the videos and make the right choice.

Company Details

Get insight into the company details Zopim Chat and Engati Chatbot and learn how they operate. Explore the company name, its location, and more!

Company Name :

Zopim Technologies Pte Ltd

Website :

Visit Website

Company Name :

Coviam Technologies

Website :

Visit Website

Company Name :

Salesforce, Inc

Headquarter :

San Francisco

Website :

Visit Website

Alternatives