Identifying the ideal Live Chat Software to suit your specific requirements can be challenging. Zopim Chat is headquartered at Array , while FreeChat by Popupsmart is headquartered at Florida. Choosing software like Zopim Chat or FreeChat by Popupsmart requires thorough contemplation and comparing key factors. The question remains - Zopim Chat vs. FreeChat by Popupsmart - which is the superior option? Check out the in-depth comparison now!

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Plans and Pricing

Compare pricing of Zopim Chat vs FreeChat by Popupsmart with the following detailed pricing plan info. Zopim Chat comes in 3 packages: BASIC, ADVANCED, PREMIUM. On the other hand, FreeChat by Popupsmart comes in 1 packages: Free Plan.

BASIC
$ 11

Per Agent/Per Month

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ADVANCED
$ 20

Per Agent/Per Month

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PREMIUM
$ 44

Per Agent/Per Month

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Free Plan
$ 0

Single User

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Starter Suite
$ 25

User/Month

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Professional
$ 80

User/Month

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Enterprise
$ 165

User/Month

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Unlimited
$ 330

User/Month

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Unlimited+
$ 500

User/Month

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Screenshot

Take a look at the below screenshots and seamlessly compare the user interface of Zopim Chat and FreeChat by Popupsmart for better insights.

Zopim Chat Screenshot
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Zopim Chat Screenshot
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1/4

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Awards

Zopim Chat and FreeChat by Popupsmart have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Live Chat Software category.

Zopim Chat Award

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Zopim Chat Award

Payment Type

Below is the comparison of the starting price and payment method of Zopim Chat and FreeChat by Popupsmart. You can purchase Zopim Chat with Per Agent/Per Month payment plans. Whereas, FreeChat by Popupsmart provides Single User payment plans. Zopim Chat provides a free trial whereas, FreeChat by Popupsmart does not provide a free trial.

Free Trial

SAAS

Free Trial

Monthly

Yearly

Free Trial

Monthly

Yearly

Features

Compare between Zopim Chat and FreeChat by Popupsmart based on their key features and functionalities to pick the right one for your business.

Google Analytics

Webmaster & Sitemap

Social Media Integration

Agent Scheduling

Customizable Branding

Persistent Chat

Shortcut Messages

Visitor Targeting

Real Time Monitoring

Visitor Tracking

Automatic Chat Translation

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Social Media Integration

Communication Management

Chat / Messaging

Customer Support Tracking

Live Chat

Drag & Drop

Chat Widget

Code-free Development

Interactive Content

Personalization

CRM

CRM & Sales Dashboards

Customer Management

Customer Support

Knowledge Management

Social CRM

Opportunity Management

Lead Management

Contact Management

Sales Force Automation

Call Management

Social Media Integration

Self Service Portal

Document Storage

Call Center Management

Analytics

Knowledge Base

Call Logging

Sales Management

Sales Pipeline Tracking

Mobile Access

Service History Tracking

Sales pipeline management

Live Chat

Segmentation

Knowledge Base Management

Internal Chat Integration

Knowledge Library

Contact Import/Export

Ticket/Issue Tracking

Ticketing

Einstein Copilot

Prompt Builder

Automotive Data Bundle

Connected Vehicle Visualization

Actionable Telematics

Automotive Calculated Insights

Automotive Loan and Lease Console

Billing Inquiry Manager

Enterprise Sales Management Enhancements

TMF API Enhancements

Promotion Transfer

Time Planning

Clean Energy Program Management

Financial Engagement

Automation Templates Enhancements

Transaction Dispute Management Enhancements

Actionable Segmentation Enhancements

Assessment Generation

Home Health Enhancements

Interoperability Enhancements

Sales Agreement Enhancements

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Overall Ratings

Compare how Zopim Chat stacks up against FreeChat by Popupsmart in terms of ratings and user experience. Select the Live Chat software that perfectly aligns with your business requirements.

Feature Feature 4.5

Feature

Out of 5

Ease of use Ease of use 4.6

Ease of use

Out of 5

Value for money Value for money 4.5

Value for money

Out of 5

Customer support Customer support 4.5

Customer support

Out of 5

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Feature Feature 4.5

Feature

Out of 5

Ease of use Ease of use 4.5

Ease of use

Out of 5

Value for money Value for money 4.5

Value for money

Out of 5

Customer support Customer support 4.4

Customer support

Out of 5

User Reviews

Based on all the user reviews and ratings received by Zopim Chat and FreeChat by Popupsmart in Live Chat Software category, we've provided an average user rating for each software below. Zopim Chat has 8 reviews while FreeChat by Popupsmart has not received any reviews. Be the first one to write FreeChat by Popupsmart review

Karan Dhingra

Great service

Pros

Interface

Cons

User friendly

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Chukwuemeka Ogbonna

Experiences using Salesforce

Pros

Quick notification for the authenticator app and the fact that I can connect my biometrics to it for unlocking.

Cons

I have noticed anything yet, just using the authenticator seamlessly so it's a good app for security.

Read all 45 reviews

Desktop & Mobile Platforms

Deployment is a crucial factor to consider while buying Live Chat Software. Zopim Chat is available on Web App desktop platforms and IOS, Android mobile platforms. FreeChat by Popupsmart is available on Web App, Windows, MacOs desktop platforms.

Web App

IOS

Android

Web App

Windows

MacOs

Web App

Windows

MacOs

IOS

Android

Customer Support

The quality and timeliness of support are important parameters when comparing Zopim Chat with FreeChat by Popupsmart. Zopim Chat offers Email to its customers, while FreeChat by Popupsmart provides Email and Live Support.

email

email

live support

phone

email

live support

tickets

training

Languages Supported

Zopim Chat and FreeChat by Popupsmart are supported in the following languages.

(Not Provided by Vendor)

English

Chinese

Danish

Dutch

English

French

Italian

Japanese

Korean

Portuguese

Slovenian

Spanish

Swedish

Thai

Typical Customer

The target customer base of Zopim Chat vs FreeChat by Popupsmart is mentioned below. Check which software fits your business requirements perfectly.

SMEs

Agencies

Enterprises

Freelancer

Startups

SMEs

Freelancer

Startups

Video

To gain a better understanding of how these Zopim Chat and FreeChat by Popupsmart work, you can check out the videos below. Browse through the videos and make the right choice.

Company Details

Get insight into the company details Zopim Chat and FreeChat by Popupsmart and learn how they operate. Explore the company name, its location, and more!

Company Name :

Zopim Technologies Pte Ltd

Website :

Visit Website

Company Name :

Popupsmart

Headquarter :

Florida

Website :

Visit Website

Company Name :

Salesforce, Inc

Headquarter :

San Francisco

Website :

Visit Website

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