Are you struggling to find the perfect Live Chat Software that aligns with your complex demands? Our curated list of top-tier solutions offers personalization to meet your unique needs. Additionally, we've created a comprehensive comparison of Zopim Chat vs. Freshchat all in one place to simplify your decision-making process. Zopim Chat is rated 4.5 while Freshchat is rated 5.0.
You May Also Like
Featured products that are similar to the ones you selected below.
All Live Chat Software Products ›››
Plans and Pricing
Compare pricing of Zopim Chat vs Freshchat with the following detailed pricing plan info. Zopim Chat comes in 3 packages: BASIC, ADVANCED, PREMIUM. On the other hand, Freshchat comes in 4 packages: Sprout, Growth, Pro, Enterprise.
Screenshot
Take a look at the below screenshots and seamlessly compare the user interface of Zopim Chat and Freshchat for better insights.
Awards
Zopim Chat and Freshchat have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Live Chat Software category.
Payment Type
Below is the comparison of the starting price and payment method of Zopim Chat and Freshchat. You can purchase Zopim Chat with Per Agent/Per Month payment plans. Whereas, Freshchat provides Per Month payment plans. Zopim Chat provides a free trial whereas, Freshchat does not provide a free trial.
Free Trial
SAAS
Free Trial
Monthly
Yearly
Free Trial
Monthly
Yearly
Features
Compare between Zopim Chat and Freshchat based on their key features and functionalities to pick the right one for your business.
Google Analytics
Webmaster & Sitemap
Social Media Integration
Agent Scheduling
Customizable Branding
Persistent Chat
Shortcut Messages
Visitor Targeting
Real Time Monitoring
Visitor Tracking
Social Media Integration
Agent Scheduling
Assignment Management
Co-Browsing
Customizable Branding
Knowledge Database
Persistent Chat
Proactive Invitations
Shortcut Messages
Visitor Targeting
Contact Manager
CRM & Sales Dashboards
CRM Analytics
Customer Support
Document Management
Email Marketing / SMS Marketing
Marketing Analytics
Marketing Automation
Performance Management
Project Management
Still Confused to find the best software?
Overall Ratings
Compare how Zopim Chat stacks up against Freshchat in terms of ratings and user experience. Select the Live Chat software that perfectly aligns with your business requirements.
User Reviews
Based on all the user reviews and ratings received by Zopim Chat and Freshchat in Live Chat Software category, we've provided an average user rating for each software below. Zopim Chat has 8 reviews while Freshchat has 1 review
Freshchat User experience
Pros
Easy to use, Take a tour feature
Cons
The agent can not close the chat
The use of Hubspot CRM
Pros
There are a number of them. The integration, marketing tools,and socials
Cons
Display of the features should be improved or simplified,other features can also be added
Desktop & Mobile Platforms
Deployment is a crucial factor to consider while buying Live Chat Software. Zopim Chat is available on Web App desktop platforms and IOS, Android mobile platforms. Freshchat is available on Windows, Linux, MacOs desktop platforms and Android, IOS mobile platforms.
Web App
IOS
Android
Windows
MacOs
IOS
Android
Web App
IOS
Android
Customer Support
The quality and timeliness of support are important parameters when comparing Zopim Chat with Freshchat. Zopim Chat offers Email to its customers, while Freshchat provides Email, Phone, Live Support and Training.
phone
live support
training
phone
live support
tickets
training
Languages Supported
Zopim Chat and Freshchat are supported in the following languages.
(Not Provided by Vendor)
Catalan
Chinese
Dutch
English
Finnish
French
German
Polish
Spanish
Swedish
Turkish
English
French
German
Japanese
Portuguese
Spanish
Typical Customer
The target customer base of Zopim Chat vs Freshchat is mentioned below. Check which software fits your business requirements perfectly.
SMEs
Agencies
Enterprises
Startups
SMEs
Freelancer
Startups
SMEs
Agencies
Integrations
Find out which tools Zopim Chat and Freshchat integrate with and make the right choice. Get the Live Chat software that connects with your preferred apps for best results!
(Not Provided by Vendor)
(Not Provided by Vendor)
Drift
PandaDoc
Proposify
SalesForce
Seventh Sense
Survey Monkey
EventBrite
Gravity Forms
Bitly
Unbounce
DataBox
TrenDemon
HotJar
CallRail
Wistia
TwentyThree
ReadyTalk
GoToWebinar
Beacon
Video
To gain a better understanding of how these Zopim Chat and Freshchat work, you can check out the videos below. Browse through the videos and make the right choice.
Company Details
Get insight into the company details Zopim Chat and Freshchat and learn how they operate. Explore the company name, its location, and more!
Zopim Technologies Pte Ltd
HubSpot
More Comparisons
Alternatives
