Choosing the right Live Chat Software solution requires thoroughly evaluating and comparing important factors. To provide an in-depth comparative analysis, we've developed a comparison that explores functionalities offered by Zopim Chat and Layer Customer Conversation. The critical question remains: Zopim Chat versus Layer Customer Conversation - which is better? Zopim Chat offers robust features such as Google Analytics, Webmaster & Sitemap and Social Media Integration while Layer Customer Conversation has features like Customizable Branding, Dashboard and Lead Nurturing.

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Plans and Pricing

Compare pricing of Zopim Chat vs Layer Customer Conversation with the following detailed pricing plan info. Zopim Chat comes in 3 packages: BASIC, ADVANCED, PREMIUM. On the other hand, Layer Customer Conversation has not provided information about its pricing.

BASIC
$ 11

Per Agent/Per Month

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ADVANCED
$ 20

Per Agent/Per Month

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PREMIUM
$ 44

Per Agent/Per Month

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Screenshot

Take a look at the below screenshots and seamlessly compare the user interface of Zopim Chat and Layer Customer Conversation for better insights.

Zopim Chat Screenshot
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Awards

Zopim Chat and Layer Customer Conversation have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Live Chat Software category.

Zopim Chat Award
Zopim Chat Award

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Payment Type

Below is the comparison of the starting price and payment method of Zopim Chat and Layer Customer Conversation. You can purchase Zopim Chat with Per Agent/Per Month payment plans. Whereas, Information related to the payment plans of Layer Customer Conversation is unavailable. Zopim Chat provides a free trial whereas, Layer Customer Conversation does not provide a free trial.

Free Trial

SAAS

Monthly

Yearly

Free Trial

Monthly

Yearly

Features

Compare between Zopim Chat and Layer Customer Conversation based on their key features and functionalities to pick the right one for your business.

Google Analytics

Webmaster & Sitemap

Social Media Integration

Agent Scheduling

Customizable Branding

Persistent Chat

Shortcut Messages

Visitor Targeting

Real Time Monitoring

Visitor Tracking

Automatic Chat Translation

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Customizable Branding

Dashboard

Lead Nurturing

Prospecting Tools

Customer Segmentation

Sentiment Analysis

Multi-Channel Communication

Proactive Chat

Chatbot

Email Automation

Campaign Personalization

Engagement Monitoring

Target Account Identification

Transfers/Routing

Mobile Messaging

Group Messaging

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Document Storage

Surveys & Feedback

Multi Channel Management

Dashboard

Knowledge Base

Third Party Integration

Live Chat

Customer Experience Management

Real Time Chat

Group Messaging

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Overall Ratings

Compare how Zopim Chat stacks up against Layer Customer Conversation in terms of ratings and user experience. Select the Live Chat software that perfectly aligns with your business requirements.

Feature Feature 4.5

Feature

Out of 5

Ease of use Ease of use 4.6

Ease of use

Out of 5

Value for money Value for money 4.5

Value for money

Out of 5

Customer support Customer support 4.5

Customer support

Out of 5

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Feature Feature 4.4

Feature

Out of 5

Ease of use Ease of use 4.5

Ease of use

Out of 5

Value for money Value for money 4.4

Value for money

Out of 5

Customer support Customer support 4.6

Customer support

Out of 5

User Reviews

Based on all the user reviews and ratings received by Zopim Chat and Layer Customer Conversation in Live Chat Software category, we've provided an average user rating for each software below. Zopim Chat has 8 reviews while Layer Customer Conversation has not received any reviews. Be the first one to write Layer Customer Conversation review

Karan Dhingra

Great service

Pros

Interface

Cons

User friendly

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No reviews yet. Be the first to review

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Riya Shakya

Wonderful App

Pros

ubiAttendance app offline attendance punching feature most impressive feature.

Cons

No I will not found any less feature in ubiAttendance app every feature are good

Read all 16 reviews

Desktop & Mobile Platforms

Deployment is a crucial factor to consider while buying Live Chat Software. Zopim Chat is available on Web App desktop platforms and IOS, Android mobile platforms. Layer Customer Conversation is available on Web App, Windows desktop platforms and Android, IOS mobile platforms.

Web App

IOS

Android

Web App

Windows

IOS

Android

Web App

Customer Support

The quality and timeliness of support are important parameters when comparing Zopim Chat with Layer Customer Conversation. Zopim Chat offers Email to its customers, while Layer Customer Conversation provides Email, Phone and Tickets.

email

phone

email

tickets

phone

email

live support

tickets

Languages Supported

Zopim Chat and Layer Customer Conversation are supported in the following languages.

(Not Provided by Vendor)

English

English

Typical Customer

The target customer base of Zopim Chat vs Layer Customer Conversation is mentioned below. Check which software fits your business requirements perfectly.

SMEs

Agencies

Enterprises

Startups

SMEs

Agencies

Enterprises

Startups

SMEs

Agencies

Enterprises

Video

To gain a better understanding of how these Zopim Chat and Layer Customer Conversation work, you can check out the videos below. Browse through the videos and make the right choice.

(Not Provided by Vendor)

Company Details

Get insight into the company details Zopim Chat and Layer Customer Conversation and learn how they operate. Explore the company name, its location, and more!

Company Name :

Zopim Technologies Pte Ltd

Website :

Visit Website

Company Name :

Layer

Website :

Visit Website

Company Name :

ControlHippo

Headquarter :

Ahmedabad

Website :

Visit Website

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