In search of the ideal Live Chat Software that caters to your unique needs? As a savvy buyer, you're likely interested in user ratings, pricing, customer support, languages supported, features, and more. We've created a comprehensive comparison of Zendesk Chat versus LiveChat. To get better insight, here’s how users have rated these products. Zendesk Chat is rated 4.5 while LiveChat is rated 4.7.
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SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.
Plans and Pricing
Compare pricing of Zendesk Chat vs LiveChat with the following detailed pricing plan info. Zendesk Chat comes in 3 packages: BASIC, ADVANCED, PREMIUM. On the other hand, LiveChat comes in 3 packages: Starter, Team, Business.
- Free Plan
- Free Trial
- Free Plan
- Free Trial
Features
Compare between Zendesk Chat and LiveChat based on their key features and functionalities to pick the right one for your business.
- Visitor List
- Chatbot Integration
- Webmaster & Sitemap
- Offline Forms
- Real Time Monitoring
- Visitor Tracking
- Visitor Targeting
- Agent Scheduling
- Proactive Chat
- Multi Language Support
- Automatic Chat Translation
- Chat Tags
- Mobile Sdk
- Chat History
- Chat Customization
- Visitor List
- Chatbot Integration
- Webmaster & Sitemap
- Offline Forms
- Real Time Monitoring
- Visitor Tracking
- Visitor Targeting
- Agent Scheduling
- Proactive Chat
- Multi Language Support
- Automatic Chat Translation
- Chat Tags
- Mobile Sdk
- Chat History
- Chat Customization
Screenshots
Take a look at the below screenshots and seamlessly compare the user interface of Zendesk Chat and LiveChat for better insights.
Awards
Zendesk Chat and LiveChat have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Live Chat Software category.
User Reviews
Based on all the user reviews and ratings received by Zendesk Chat and LiveChat in Live Chat Software category, we've provided an average user rating for each software below. Zendesk Chat has 8 reviews while LiveChat has 6 reviews
Pros
Interface.
Posted by - Karan Dhingra
Cons
User-friendly
Posted by - Karan Dhingra
Pros
The quality of customer support offered to users by Livechat far exceeds what any other similar software vendor provides.
Posted by - Rebecca Elugbaju
Cons
Livechat has performed so well. I have had no bad experiences with this program, likewise my company.
Posted by - Rebecca Elugbaju
Specifications
Check out the specifications of Zendesk Chat and LiveChat. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
Integration
Check out the specifications of Zendesk Chat and LiveChat. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
(Not Provided by Vendor)
Video
To gain a better understanding of how these Zendesk Chat and LiveChat work, you can check out the videos below. Browse through the videos and make the right choice.
Company Details
Get insight into the company details Zendesk Chat and LiveChat and learn how they operate. Explore the company name, its location, and more!
Zopim Technologies Pte Ltd
LiveChat Inc.
Boston
Alternatives
FAQs
What level of customer support can I expect from Zendesk Chat and LiveChat?
Zendesk Chat provides customer support over various channels including email, and LiveChat provides customer support over phone, email, live support and more.
Which mobile platforms do Zendesk Chat and LiveChat support?
Zendesk Chat and LiveChat both support Android and IOS.
Do Zendesk Chat and LiveChat offer a free trial?
Yes, Zendesk Chat and LiveChat provide a free trial to its users.
For what other purposes can Zendesk Chat and LiveChat be used?
Apart from being a Live Chat software, Zendesk Chat can be used as a live chat software and ai chatbot software, while LiveChat can be utilized as a customer engagement software, whatsapp marketing software and customer service software.
Zendesk Chat and LiveChat cater to which types of businesses?
Zendesk Chat is suitable for SMBs, Mid-Market & Enterprises, whereas LiveChat is suitable for Freelancer, Startups, SMBs, Mid-Market & Enterprises.
Zendesk Chat
