In search of the ideal Live Chat Software that caters to your unique needs? As a savvy buyer, you're likely interested in user ratings, pricing, customer support, languages supported, features, and more. We've created a comprehensive comparison of Zendesk Chat versus Olark. To get better insight, here’s how users have rated these products. Zendesk Chat is rated 4.5 while Olark is rated 4.8.
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Compare pricing of Zendesk Chat vs Olark with the following detailed pricing plan info. Zendesk Chat comes in 3 packages: BASIC, ADVANCED, PREMIUM. On the other hand, Olark comes in 1 packages: Billed monthly.
Take a look at the below screenshots and seamlessly compare the user interface of Zendesk Chat and Olark for better insights.
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Zendesk Chat and Olark have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Live Chat Software category.
Below is the comparison of the starting price and payment method of Zendesk Chat and Olark. You can purchase Zendesk Chat with Per Agent/Per Month payment plans. Whereas, Olark provides Agent/Month payment plans. Zendesk Chat provides a free trial whereas, Olark does not provide a free trial.
Free Trial
SAAS
Free Trial
Monthly
Yearly
Free Trial
Monthly
Yearly
Compare between Zendesk Chat and Olark based on their key features and functionalities to pick the right one for your business.
Google Analytics
Webmaster & Sitemap
Social Media Integration
Agent Scheduling
Customizable Branding
Persistent Chat
Shortcut Messages
Visitor Targeting
Real Time Monitoring
Visitor Tracking
Agent Scheduling
Assignment Management
Call Me Option
Customizable Branding
Knowledge Database
Offline Form
Persistent Chat
Shortcut Messages
Visitor Targeting
Real Time Monitoring
Contact Manager
CRM & Sales Dashboards
CRM Analytics
Customer Support
Document Management
Email Marketing / SMS Marketing
Email Templates
Inventory Management
Knowledge Management
Marketing Analytics
Compare how Zendesk Chat stacks up against Olark in terms of ratings and user experience. Select the Live Chat software that perfectly aligns with your business requirements.
Based on all the user reviews and ratings received by Zendesk Chat and Olark in Live Chat Software category, we've provided an average user rating for each software below. Zendesk Chat has 8 reviews while Olark has 4 reviews
Intuitive CRM platform for SMB
Pros
easy to use
Cons
Need to update more features
Deployment is a crucial factor to consider while buying Live Chat Software. Zendesk Chat is available on Web App desktop platforms and IOS, Android mobile platforms. Olark is available on Windows, MacOs desktop platforms and Android, IOS mobile platforms.
Web App
IOS
Android
Windows
MacOs
IOS
Android
Web App
IOS
Android
The quality and timeliness of support are important parameters when comparing Zendesk Chat with Olark. Zendesk Chat offers Email to its customers, while Olark provides Email, Phone, Live Support, Training and Tickets.
phone
live support
tickets
training
phone
live support
tickets
training
Zendesk Chat and Olark are supported in the following languages.
(Not Provided by Vendor)
Afrikaans
Amharic
Arabic
Assamese
Azerbaijani
Bashkir
Basque
Bengali/Bangla
Bulgarian
Catalan
Czech
Danish
English
Esperanto
Estonian
Finnish
French
Galician
German
Greek
Irish
Persian
Welsh
English
French
German
Japanese
Portuguese
Spanish
The target customer base of Zendesk Chat vs Olark is mentioned below. Check which software fits your business requirements perfectly.
SMBs
Agencies
Enterprises
Startups
Enterprises
SMBs
Freelancer
Startups
SMBs
Agencies
Find out which tools Zendesk Chat and Olark integrate with and make the right choice. Get the Live Chat software that connects with your preferred apps for best results!
(Not Provided by Vendor)
Salesforce
Hubspot
MailChimp
Shopify
Wordpress
Magento
and BigCommerce
Slack
Zendesk
Front
Help Scout
Desk
SugarCRM
Nutshell
Mailchimp
Drupal
WooCommerce
ActiveCampain
Magento
GreenRope
Drift
PandaDoc
Proposify
SalesForce
Seventh Sense
Survey Monkey
EventBrite
Gravity Forms
Bitly
Unbounce
DataBox
TrenDemon
HotJar
CallRail
Wistia
TwentyThree
ReadyTalk
GoToWebinar
Beacon
To gain a better understanding of how these Zendesk Chat and Olark work, you can check out the videos below. Browse through the videos and make the right choice.
Get insight into the company details Zendesk Chat and Olark and learn how they operate. Explore the company name, its location, and more!
Zopim Technologies Pte Ltd
Olark
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