Are you struggling to find the perfect Live Chat Software that aligns with your complex demands? Our curated list of top-tier solutions offers personalization to meet your unique needs. Additionally, we've created a comprehensive comparison of Zendesk Chat vs. Zendesk all in one place to simplify your decision-making process. Zendesk Chat is rated 4.5 while Zendesk is rated 4.5.
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List of All Live Chat Software
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Plans and Pricing
Compare pricing of Zendesk Chat vs Zendesk with the following detailed pricing plan info. Zendesk Chat comes in 3 packages: BASIC, ADVANCED, PREMIUM. On the other hand, Zendesk comes in 7 packages: Support Team, Support Professional, Support Enterprise, Suite Team, Suite Growth, Suite Professional, Suite Enterprise.
- Free Plan
- Free Trial
- Free Plan
- Free Trial
Features
Compare between Zendesk Chat and Zendesk based on their key features and functionalities to pick the right one for your business.
- Chat Transfer
- Shortcuts
- Webmaster & Sitemap
- Visitor List
- Chat Routing
- Multi Language Support
- Real Time Monitoring
- Social Media Integration
- Visitor Tracking
- Google Analytics
- Visitor Targeting
- Mobile Sdk
- Chat Analytics
- Chat Ratings
- Chat Triggers
- Chat Transfer
- Shortcuts
- Webmaster & Sitemap
- Visitor List
- Chat Routing
- Multi Language Support
- Real Time Monitoring
- Social Media Integration
- Visitor Tracking
- Google Analytics
- Visitor Targeting
- Mobile Sdk
- Chat Analytics
- Chat Ratings
- Chat Triggers
Screenshots
Take a look at the below screenshots and seamlessly compare the user interface of Zendesk Chat and Zendesk for better insights.
Awards
Zendesk Chat and Zendesk have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Live Chat Software category.
User Reviews
Based on all the user reviews and ratings received by Zendesk Chat and Zendesk in Live Chat Software category, we've provided an average user rating for each software below. Zendesk Chat has 8 reviews while Zendesk has 104 reviews
Pros
Interface.
Posted by - Karan Dhingra
Cons
User-friendly
Posted by - Karan Dhingra
Pros
It works efficiently and more precisely. Take no more time to finish the given task.
Posted by - Farhan Anees
Cons
"Its startup should be improved so that one can start their job without any unnecessary delay."
Posted by - Farhan Anees
Specifications
Check out the specifications of Zendesk Chat and Zendesk. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
Integration
Check out the specifications of Zendesk Chat and Zendesk. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
(Not Provided by Vendor)
Video
To gain a better understanding of how these Zendesk Chat and Zendesk work, you can check out the videos below. Browse through the videos and make the right choice.
Company Details
Get insight into the company details Zendesk Chat and Zendesk and learn how they operate. Explore the company name, its location, and more!
Zopim Technologies Pte Ltd
Alternatives
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FAQs
Zendesk Chat and Zendesk cater to which types of businesses?
Zendesk Chat is suitable for SMBs, Mid-Market & Enterprises, whereas Zendesk is suitable for Freelancer, Startups, SMBs & Enterprises.
For what other purposes can Zendesk Chat and Zendesk be used?
Apart from being a Live Chat software, Zendesk Chat can be used as a live chat software and ai chatbot software, while Zendesk can be utilized as a crm software, quality management software and ticketing management software.
Do Zendesk Chat and Zendesk offer a free trial?
Yes, Zendesk Chat and Zendesk provide a free trial to its users.
Which mobile platforms do Zendesk Chat and Zendesk support?
Zendesk Chat and Zendesk both support Android and IOS.
What are the key features of Zendesk Chat and Zendesk?
Key features of Zendesk Chat include real time chat, chat routing, chat history, chat analytics, chat triggers, pre chat forms, while Zendesk offers features, such as ticketing system, automations, macros, customizable branding.
Zendesk
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