Best Open Source and Free Complaint Management System

A free complaint management system exists Zoho Desk, Zendesk, Freshdesk, and LiveAgent. These free and open-source complaint management system can help you improve your products and services by identifying which areas are not meeting customer needs.

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Zoho Desk

$0 Agent/ Month

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MasterControl

$1000 Per Month

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Intelex

Available on Request

Free Demo
Freshdesk

$0 Per Month

Free Demo
CVenture

Available on Request

Free Demo

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List of 15 Best Free and Open Source Complaint Management System

Showing 1 - 26 of 16 products
#2

Product Description

MasterControls Complaint Management System simplifies the process with user-friendly tools, making it easier to manage and resolve complaints. By streamlining operations, it enhances efficiency and seamlessly integrates into your workflow, ensuring a smoother and more effective complaint resolution process. Learn more about MasterControl

This is Open Source Complaint Management System

Starting Price: $1000 Per Month

Mobile App
Free Trial
#3

Product Description

This information is provided by vendor.

"Intelex is the most trusted solution for compliance management. It helps more than 1 million users across the world. Effectively improve customer relationships and track customer complaints and all related follow-up activities, including any subsequent nonconformances." Learn more about Intelex

This is Open Source Complaint Management System

Starting Price: Available on Request

Mobile App
Free Trial
#4

Product Description

This information is provided by vendor.

Freshdesk is a cloud-based complaint management system. It simplifies and enhances customer assistance. Its excellent and affordable features are frequently used by online firms to increase customer self-service and the overall efficiency of their support personnel. With Freshdesk, users can increase the effectiveness of their customer support team and generate better client experiences. Learn more about Freshdesk

This is Free Complaint Management System

Starting Price: $0 Per Month

Mobile App
API
Free Trial

Recent Review

"Thanks to Freshdesk, we are able to..." - Riccardo Loli

#5

Product Description

This information is provided by vendor.

CVenture offers a user-friendly Complaint Management System designed to streamline operations and enhance efficiency effortlessly. With intuitive tools, it simplifies the process, making it more accessible and effective for users. Learn more about CVenture

This is Free Complaint Management System

Starting Price: Available on Request

Mobile App
API
Free Trial
#6

Product Description

C-Desk offers a user-friendly Complaint Management System designed to simplify and enhance your operations. With its intuitive tools, C-Desk helps you manage complaints efficiently, ensuring a smoother workflow and improved productivity. Learn more about C-Desk

This is Free Complaint Management System

Starting Price: Available on Request

Mobile App
#7

Product Description

Transform customer complaints into satisfaction with a seamless, intuitive help desk experience. Learn more about Hesk Help Desk

This is Free Complaint Management System

Starting Price: Available on Request

Mobile App
Free Trial

Recent Review

"Easy to use, user-friendly interface. Very fast...." - Anshul sharma

#8

Product Description

This information is provided by vendor.

Zendesk is a cloud-based customer complaint management system with customized capabilities to develop online communities, knowledge bases, and customer care portals. The solution offers a front-end portal that can be customized. It also provides live chat and easy interaction with widely used programs like Salesforce and Google Analytics. It is a full customer support solution that is simple to use. Learn more about Zendesk

This is Free Complaint Management System

Starting Price: $19 Agent/Month

Mobile App
API
Free Trial

Recent Review

"'Zendesk is good for managing support and..." - Tushar

#9

Product Description

Qualityze EQMS streamlines complaint management by providing an intuitive platform for efficiently tracking, managing, and resolving customer complaints, ensuring compliance and enhancing customer satisfaction. Learn more about Qualityze EQMS

This is Free and Open Source Complaint Management System

Starting Price: Available on Request

Mobile App
API

Recent Review

"Qualityze EQMS has been recognized for its..." - William Noah

#10

Product Description

This information is provided by vendor.

Zoho Assist streamlines and automates complex tasks in Complaint Management Systems, enabling faster and more efficient resolution of issues. Learn more about Zoho Assist

This is Free Complaint Management System

Starting Price: $0 Forever

Mobile App
API
Free Trial

Recent Review

"Zoho Assist makes troubleshooting easy, as connecting..." - RahulSingh Parmar

#11

Product Description

This information is provided by vendor.

Jira is one of the best complaint management software programs. Users can utilize the template provided by Jira Service Management to provide client service. This software offers useful features like bug tracking, problem tracking, and project management. Data imports/exports, file sharing, collaboration, budget management, bug tracking, Gantt charts, issue management, and milestone tracking. Learn more about Jira Software

This is Free Complaint Management System

Starting Price: $0 Per Month

Mobile App
API
Free Trial

Recent Review

"Jira Software is something I started using..." - Doug Clayton

#12

Product Description

This information is provided by vendor.

SysAid is a service desk, help desk, and complaint management software suitable for enterprises of all sizes in a variety of industries. Customer issues can be quickly resolved thanks to the tools advanced service desk automation for expanding teams. This software provides workflow automation, self-service automation, ticket automation, and task automation. Learn more about SysAid

This is Free Complaint Management System

Starting Price: Available on Request

Mobile App
API
Free Trial

Recent Review

"My work experience has grown while using..." - Rajat Kala

#13

Product Description

This information is provided by vendor.

Tired of outdated complaint management processes? Vtiger CRM offers a modern, human-centric solution tailored for you. Learn more about Vtiger CRM

This is Free and Open Source Complaint Management System

Starting Price: $12 User/Month

Mobile App
API
Free Trial

Recent Review

"Vtiger CRM is highly configurable software that..." - Jatin Desai

#14

Product Description

This information is provided by vendor.

ManageEngine ServiceDesk Plus offers a user-friendly complaint management system that simplifies the process of handling customer issues. With its intuitive tools, it helps organizations streamline their operations and enhance efficiency effortlessly. By focusing on user experience, it ensures that managing complaints becomes a seamless and effective part of your workflow. Learn more about ManageEngine ServiceDesk Plus

This is Free Complaint Management System

Starting Price: $8 Technician/Month

Mobile App
API
Free Trial

Recent Review

"Well, as you know, everything has two..." - Mudit Mishra

#15

Product Description

This information is provided by vendor.

Vision Helpdesk streamlines complaint management by providing an intuitive platform for tracking, managing, and resolving customer issues efficiently, ensuring a seamless and satisfying experience for both customers and support teams. Learn more about Vision Helpdesk

This is Free Complaint Management System

Starting Price: $12 Per Agent/Month/Billed Annually

Mobile App
API
Free Trial

Recent Review

"It keeps track of conversations to follow..." - Brian C.

#16

Product Description

Streamline your complaint resolution process with TOPdesk, turning customer frustrations into opportunities for improvement with ease and empathy. Learn more about TOPdesk

This is Free Complaint Management System

Starting Price: Available on Request

Mobile App
API
Jainy Patel
Researched and Written by Jainy Patel | Last Updated: October 25, 2025