Contact Center
What is Contact Center?
Contact Center is a fully featured Call Center Software designed to serve Agencies, Startups. Contact Center provides end-to-end solutions designed for Windows. This online Call Center system offers Manual Dialer, Blended Call Center, Real-time Chat, Progressive Dialer, Interactive Voice Response at one place.
Contact Center Starting Price
Our Awards and Recognition
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Contact Center Screenshots
Key Features of Contact Center
Here are the powerful features that make Contact Center stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.
- Call Recording
- Predictive Dialer
- Campaign Management
- Blended Call Center
- Call Logging
- Call Scripting
- Escalation Management
- Inbound Call Center
- Manual Dialer
- Outbound Call Center
- Progressive Dialer
- Reporting/Analytics
- Real-time Chat
- Interactive Voice Response
- Queue Management
Contact Center Specifications
Get a closer look at the technical specifications and system requirements for Contact Center. Find out if it's compatible with your operating system and other software.
Contact Center Videos
Overall Contact Center Reviews
Here's our unbiased review of Contact Center. Discover how our team of experts rates its features, ease of use, customer support, and other aspects that contribute to its overall appeal.
Contact Center Pros and Cons
"Best in Class Technology"
"Click to Call, Screen recording, social media chat"
1 Contact Center Reviews
Hear directly from customers who have used Contact Center. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.
altamas k.
Used the software for : 2+ years
Company Size :51-200 employee
Contact Center Solution
Providing exceptional support & getting best in class Technology shortlisting. Dialer, Omni channel capability, Server, Recording with complete solution
Contact Center Mobile App Experience
Contact Center After Sales Service Rating
What do you like best about Contact Center?
Best in Class Technology
What do you dislike about Contact Center?
Click to Call, Screen recording, social media chat
Do you think Contact Center delivers value for the money spent?
Yes
Are you satisfied with Contact Center features?
Yes
Did implimentation of Contact Center was easy?
Yes
What features is Contact Center currently missing?
No
What other products like Contact Center have you used or evaluated?
CISCO, Ameyo, Smart connect genesis
How Contact Center is better/different from its competitors?
I gives the enhanced version of technology & solution to provide cost effective solution
Alternatives of Contact Center
Explore alternative software options that can fulfill similar requirements as Contact Center. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.
Contact Center FAQs
What are the top 5 features for Contact Center?
The top 5 features for Contact Center are:
- Call Recording
- Predictive Dialer
- Campaign Management
- Blended Call Center
- Call Logging
