Best Contact Management Software in USA
Here is a list of top Contact Management Software in USA: Pipedrive, Hubspot CRM, Copper CRM, ClickUp, and Salesforce. These Contact Management Software are designed to enhance the efficiency of your business operations.
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List of Best Contact Management Software in USA
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Product Description
"Pipedrive is a market-leading CRM and contact management software that helps you manage and deepen customer relationships with its top features. The software provides a 360-degree view of your customer database, allowing you to see your entire sales process at a glance. Pipedrive also offers a full contact history of all calls, emails, chats, and meetings associated with the deal and contact." Learn more about Pipedrive
Starting Price: $12 User/Month
Recent Review
"Best CRM for B2B Industry" - Harshit
| Pros | Cons |
|---|---|
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The most impressive is the pipeline where we have complete visibility of the deals we are nurturing. |
Nothing much, but it doesnt have the UTM tracking on the leads, and also there is no open API to push leads into the other CRMs. |
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Pipedrive provides extreme visibility of the deal stages. Features like automations, campaigns, and extreme insights are plus points. |
When I started with Pipedrive, there was no capping on the features, but now they have started putting capping on the usage of features. That shouldnt apply to old users. |
Product Description
HubSpot customer contact software provides a complete view of your customer sales cycle to empower your team to close more deals faster. The software helps manage the pipeline more effectively by closely monitoring each lead so that your team can reach your prospects at the right time. Learn more about Hubspot CRM
Starting Price: $45 Per Month
Recent Review
"Finally, a CRM built with the end user in mind" - Eric Seward
| Pros | Cons |
|---|---|
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Ease of use, coupled with the number of options and native integrations. |
There seems to be a bit of a lag on the data side. When running reports, recent changes in data may not appear. |
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Easy-to-use pipeline management, almost unlimited contacts, and low price. |
The Hubspot email servers are believed to have bad deliverability rates, so emails get flagged as spam often. Therefore, we had to switch to our own servers. |
Product Description
Copper is a smart, robust, easy-to-use contact management system that helps you keep all your relationships in one place. The software lets you seamlessly organize and manage your emails, calls, files, and notes to give a full view of the customer relationship history. Copper saves you a few hours weekly by automatically pulling contact info and adding it to your list. Learn more about Copper CRM
Starting Price: $23 User/Month
Recent Review
"Great software for team work" - Franco Scocozza
| Pros | Cons |
|---|---|
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The integration with email. |
Its interface could be more colorful. |
Product Description
ClickUp is a great CRM software that makes organizing and growing your customer relationships easy with tracking, data visualizations, emails, and more from one centralized platform. This software provides highly developed communication tools to build the best contact database for your business. ClickUp lets you store and analyze contacts, add links between tasks, and more to track your work easily. Learn more about ClickUp
Starting Price: $0 Forever
Recent Review
"One App, Endless Possibilities—ClickUp Transformed the Way We Work" - Carol Luna
| Pros | Cons |
|---|---|
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I like the built-in time tracking, which helps us monitor how long tasks actually take. We use templates for projects and tasks, which saves time and keeps our processes consistent. |
The original text is grammatically correct. No changes are needed. |
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The built-in time tracking feature allows my team to log time directly within tasks, making it easy to track project progress and resource allocation. |
ClickUp’s desktop version is robust, but the mobile app often falls short. |
Product Description
Salesforce is a powerful contact management software that helps businesses sell smarter and faster. It gives all the customer information you need on a single screen and identifies key contacts to help you reach the right prospects. Salesforce also automatically tracks emails, calls, and meetings while syncing key inbox information. Learn more about Salesforce
Starting Price: $25 User/Month
Recent Review
"Salesforce is the Best CRM Tool for Managing Sales and Customer Data" - Bali Ware
| Pros | Cons |
|---|---|
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Automation and reporting features are very powerful. Easy to track leads and manage customer data. Dashboard is very useful for sales team. |
Pricing is high for small business. Initial setup and learning curve is a bit difficult for new users. |
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Salesforce is easy to use and offers powerful CRM features. The dashboard, reporting tools, and automation capabilities help manage customer data efficiently. It improves productivity and makes sales tracking simple and organized. |
The platform can be complex for new users, and some customization and reporting features require significant setup. Performance and page load times could also be improved. |
Product Description
Nextiva instantly accesses enterprise-grade call center solutions and quickly scales to respond to fluctuations in call volume without changing your infrastructure settings. Learn more about Nextiva
Starting Price: $23 User/Month
Recent Review
"My Experience with Nextiva" - Arnie Francisco
| Pros | Cons |
|---|---|
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I like Nextiva because it is very easy to use. It is cost-effective compared to other VOIP providers, and they have a better recording portal. |
The part where you really have to call their support to assist you in the onboarding process. Nothing on their dashboard where you can do it yourself. Nothing in there where you can delete a line and request to adjust an invoice. Everything has to be over the phone. But mind you, they have a better customer service dept. Staff are friendly. |
Product Description
If you are looking for software to revolutionize your small business communication, Thryv is the right choice for you. It helps you manage customers and contacts, sending them fast text messages and emails. Learn more about Thryv
Starting Price: $0 Per Month
Recent Review
"It has been a very helpful tool for our business" - Liz Y
| Pros | Cons |
|---|---|
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CRM system functionality, ease of use. |
Customer service is not as good as the software. |
Product Description
FreeAgent CRM delivers a next-gen work experience. Our cloud-based platform helps teams unlock productivity and grow sales effortlessly. Stay in the zone, with AI-guided selling. Learn more about FreeAgent CRM
Starting Price: $42 User/Month
Recent Review
"Awesome product " - Takudzwa Mazhande
| Pros | Cons |
|---|---|
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Its easy to use; thus, it doesnt require robust training and is very customizable. The software is outstanding in terms of customization, service, interface, simplicity, and elegance. |
None. I have used this system not for a very long time now but will update |
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FreeAgent CRMs intuitive interface and customization options make it a powerful tool for managing customer relationships. |
FreeAgent CRMs mobile app lacks some features compared to the desktop version. |
Product Description
A smart CRM that provides you with contact management, marketing automation, web analytics, telephony, newsletter management, 2-way emails, real-time activity alerts, third-party integrations, and much more. Learn more about AgileCRM
Starting Price: $0 User/Month
Recent Review
"It stands as exceptional software, an all-in-one problem solver." - Belle Gagihuddun
| Pros | Cons |
|---|---|
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In my opinion, AileCRM is a powerful platform that manages all our customer records efficiently. Its really good for keeping databases organized and working seamlessly with other useful tools. Whats great is how user-friendly this CRM tool is. |
My experience with AgileCRM has been entirely positive. It provides immense help and is remarkably easy to use. |
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AgileCRM efficiently centralizes all aspects while providing adaptability, customization, and ease of use. It stands as a valuable asset for nurturing favorable customer relationships. As an expert in automation, I wholeheartedly endorse it to streamline customer interactions and minimize manual effort. |
Weve had an amazing experience with AgileCRM, and there havent been any issues. |
Product Description
EngageBay is an all-in-one contact management CRM for small businesses. The software integrates Sales & CRM to manage your contacts more efficiently. EngageBay provides real-time updates of your contacts’ activities based on their behavioral patterns and empowers your teams to connect with the right prospects to close deals at the right time. Learn more about EngageBay
Starting Price: $0 User/Month
Recent Review
"EngageBay is a wonderful and Robust CRM for startups " - Lauren
| Pros | Cons |
|---|---|
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I am very impressed with the simple and easy user interface of the product and its customer support. |
I have been using this software for more than a year now, but I have not found any major issues apart from a few lags here and there. |
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I like the features it offers and the easy way to create email templates and send marketing campaigns. |
I like the features it offers and the easy way to create email templates and send marketing campaigns. |
Product Description
Nutshell is an all-in-one sales, marketing, and engagement platform that streamlines workflows, boosts productivity, and strengthens customer relationships with powerful features and integrations. Learn more about Nutshell
Starting Price: $13 Single User
Recent Review
"Simple and Excellent CRM for Daily Use!!!!!!!" - T C
| Pros | Cons |
|---|---|
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What impressed me most about Nutshell is how easy and intuitive it is to use while still being powerful enough for daily sales and CRM needs. |
While Nutshell is very user-friendly and well organized, the reporting and customization options could be more advanced to better support growing or more complex teams. |
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Easy to Use and Effective; Clean, User-Friendly CRM; Simple, Intuitive, and Reliable |
Some features take a little time to fully learn; such as creating new email templates |
Product Description
BigContacts is a simple contact management software that helps small businesses easily manage and organize customer and prospect relationships. The software keeps track of all contacts, tasks, and calendars, and stores any additional information about them in notes. BigContacts also lets you sort and view contacts by filtering them according to your requirements. Learn more about BIGContacts
Starting Price: $0 User/Forever Free
Recent Review
"Smooth-running solution for contact management" - Shrishti Singh
| Pros | Cons |
|---|---|
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Enabling me to prioritize the information that matters most to me, with just a glance, I can access contact profiles, review communication history, and track upcoming events. |
Currently, the mobile app version of BIGContacts is limited in functionality compared to the desktop version. It would be highly beneficial if the mobile app could provide a more comprehensive and seamless experience. |
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One of the features of BIGContacts CRM that we particularly like is the ability to organize contacts into different groups and lists. We use the tool to create both static and dynamic contact lists. This makes it easy to segment the customer base and deliver more targeted emails. |
The mobile version could be more robust. We think it still has some room for improvement in terms of performance. |
Product Description
Bitrix24 is the best contact management software that helps businesses build long-lasting customer connections. The software offers various contact management features, such as built-in telephony, instant messenger, group calendars, meeting planners, etc., to bring better results through effective communication. Learn more about Bitrix24
Starting Price: Available on Request
Recent Review
"Bitrix 24, an all-inclusive Digital workspace" - ITORO ETIM
| Pros | Cons |
|---|---|
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Bitrix24, as comprehensive as it is, prides itself on a wide range of features, but the most appealing to me of these features are the project management, CRM, and communication features. |
Bitrix24 is always improving and adding new features. All features are great, and as always, were looking out for more surprises. |
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Workspace collaboration and intuitiveness for effective task monitoring and evaluation. |
Customer Relationship Management (CRM) systems help businesses manage interactions with customers, improving relationships and sales. |
Product Description
Microsoft Outlook is a versatile email client that streamlines communication and enhances productivity. It offers seamless integration with calendars, task management, and contacts, making it an essential tool for both personal and professional use. Learn more about Microsoft Outlook
Starting Price: $0 Free
Recent Review
"Seamless Email configuration and Calendar invites " - John Victor
| Pros | Cons |
|---|---|
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Sending emails in Microsoft Outlook is robust, and sharing the calendar invite is seamless. Notifications before the meeting are good. |
Large documents cannot be shared. Microsoft Outlook should improve on sharing large documents as a feature. |
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Coming from Lotus Notes, I was instantly in love with Outlook. I love its clean and simple interface. |
Outlook for Mac is not as good as it is for Windows. Thats understandable, but I hope things improve in the future. |
Product Description
Really Simple Systems cloud CRM is specifically designed for small and mid-sized businesses operating B2B. It's easy to set up and use, so you'll be up and running in minutes. You'll find a wealth of support resources, and our customer support is completely free. Learn more about Really Simple CRM
Starting Price: $25 User/Month
Recent Review
"Great and simple CRM system" - Rachael Stainsby
| Pros | Cons |
|---|---|
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Easy to use and personalize. |
The text you provided is: None. There are no grammatical errors in this text. |
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I have used many CRMs in my time - this one is really quick to use and train new staff to use. It does everything I need to track leads, clients, and opportunities. |
None, really. |
Product Description
LeadSquared streamlines and automates complex contact management tasks, enabling you to achieve more in less time with ease and efficiency. Learn more about LeadSquared
Starting Price: Available on Request
Recent Review
"One of the best CRM to track prospect leads" - Imran Faruquei
| Pros | Cons |
|---|---|
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Its advanced search filter options. |
Fetching any report on LeadSquared can be improved. |
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Easy to use, seamless support, 3rd party integrations, customised solutions for your requirements. A great product all in all. Equally good for all sizes - large to small enterprises. Lowest pricing in the segment. Way better than its competitors. I have had the opportunity to use it at my previous organisation as well as the current one. For a SaaS product, it is absolutely essential to have a great support team. Though rarely required, this is one organisation/product where the support is on par with the best in the world. |
Easy to use, seamless support, third-party integrations, and customized solutions for your requirements. A great product all in all. Equally good for all sizes - large to small enterprises. Lowest pricing in the segment. Way better than its competitors. I have had the opportunity to use it at my previous organization as well as the current one. For a SaaS product, it is absolutely essential to have a great support team. Though rarely required, this is one organization/product where the support is on par with the best in the world. |
Product Description
New era CRM to manage all customer and operational workflows with no-code and AI at its core. Creatio helps midsize and large organizations automate customer and operational workflows, achieving the fastest time-to-value and the highest ROI on the market by natively combining applications and AI agents within a single platform. Learn more about Creatio
Starting Price: $25 User/Month
Recent Review
"Good software for customer support" - Viral Virani
Product Description
Mailmodo is a modern contact management system that helps businesses run personalized email campaigns. It collects and manages all your emails in one place for easy access and enables you to understand your audience to send better emails. Mailmodo’s tailored solutions also let you import contacts, create contact segments, maintain list hygiene, and get deeper information about each contact. Learn more about Mailmodo
Starting Price: $0 Per Month
Recent Review
"Review for Mailmodo" - islam
| Pros | Cons |
|---|---|
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I really like this application because it allows me to create emails that are more dynamic and useful for marketing. Overall, its a good experience. The team is really helpful and is willing to do things to improve their customers experience. |
Most of my emails are going to spam, which I do not understand the reason for since it didnt happen on Mailchimp. I find it difficult to integrate my SMTP. |
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Mailmodo is a new-age email marketing tool that helps you create and send app-like interactive emails to achieve higher conversions and ROI. |
Mailmodo is a new-age email marketing tool that helps you create and send app-like, interactive emails to achieve higher conversions and ROI. |
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Product Description
Act! makes it easy for small businesses to grow, delivering proven CRM and powerful Marketing Automation. For over 30 years, Act! has been a pioneer in the small business software market and today offers rich functionality, unparalleled flexibility, and more. Learn more about Act!
Starting Price: $79 User/Month
Recent Review
"Review for Act" - islam. Pakistan
| Pros | Cons |
|---|---|
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Potential customer interactions have been a very effective tool for gaining, satisfying, and retaining customers. It has versatile marketing automations. |
Customer service was not very professional. Their late return suspended the business process. I was not satisfied with it. |
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Act-On software is extremely easy to use and starts providing working data quickly. Act-On has a quality product, a friendly UI, and amazing support when the occasional question comes up. |
Sometimes switching between databases causes the software to crash. |
Product Description
PracticeSuite is an end-to-end cloud-based medical billing software. Increase and manage revenue from both patients and payers while keeping a pulse on the health of your practice. Learn more about PracticeSuite
Starting Price: $0 Per Month
Recent Review
"Efficient Tool for Medical Billing and Practices" - Dr. Anil Gupta
| Pros | Cons |
|---|---|
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The software excels in scheduling appointments and managing patient information. Its billing system is well-organized, helping track claims and payments efficiently. I appreciate the ease of generating reports and tracking patient history. |
The software occasionally experiences glitches, especially during peak times, which can disrupt workflow. Customer support response times could be quicker. |
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