ContactQ
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What is ContactQ?
ContactQ is a cloud-based contact center solution by Braxtel, designed to optimize customer interactions. It offers features like call routing, analytics, and multi-channel support, ensuring efficient communication and enhanced customer service. Available Monday to Friday, 9am to 5pm.
ContactQ Starting Price
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Key Features of ContactQ
Here are the powerful features that make ContactQ stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.
- Automatic Call Distribution
- Interactive Voice Response
- Call Recording
- Real Time Analytics
- Call Monitoring
- CRM Integration
- Omni Channel Support
- Workforce Management
- Call Scripting
- Predictive Dialer
- Skill Based Routing
- Call Queuing
- Voicemail
- Call Transfer
- Call Conferencing
- Customizable Reporting
- Agent Performance Tracking
- Customer Feedback
- Outbound Campaign Management
- Speech Analytics
ContactQ Screenshots
ContactQ Specifications
Get a closer look at the technical specifications and system requirements for ContactQ. Find out if it's compatible with your operating system and other software.
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ContactQ FAQs
What are the top 5 features for ContactQ?
The top 5 features for ContactQ are:
- Call Center
What type of customer support is available from ContactQ?
The available support which ContactQ provides is:
- Phone
What platforms does ContactQ support?
ContactQ supports a variety of platforms including Android.
What types of businesses does ContactQ serve?
ContactQ serves a wide range of businesses, including but not limited to Startups, SMEs & Enterprises.
Who are the primary competitors of ContactQ?
The three major competitors of ContactQ are Calibre, VoiceShot and Hydra. Compare and evaluate their features, advantages, disadvantages, and other aspects to find the best option for your business.
