Best Conversational Marketing Software

Best conversational marketing software exists Drift, Whisbi, Six & Flow, LiveWorld, and Verloop. Conversational marketing platform engages potential clients with personalized, one-on-one chats en route to precise product recommendations or offers.

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List of 20 Best Conversational Marketing Software

Showing 1 - 20 of 43 products

Contenders | 2024

Relish AI is a fully featured Conversational AI Platform Software designed to serve SMEs, Startup, Agencies, Enterprises. Relish AI provides end-to-end solutions designed for Web App. This Conversational AI Platform offers Chatbot, Code-free Development, Pre-configured Bot, Sentiment Analysis, Reporting at one place. Read Relish AI Reviews

Contenders | 2024

Software by Drift.com, Inc

Drift provides you conversational marketing tools which help you connect better with your leads thus helping you grow better. It helps you have personalized conversations at scale with prospects. Read Drift Reviews

Emergents | 2024

Whisbi helps in fostering conversations related to sales and marketing. It provides you the opportunity to use live video-chat, chatbots and much more to convert potential leads into real customers. Learn more about Whisbi

Emergents | 2024

Six & Flow helps you manage your conversations with powerful bot technology to make it more impactful. It helps you create chat-bots which provide a human touch to your conversation. Learn more about Six & Flow

Emergents | 2024

Software by LiveWorld Inc

LiveWorld is a conversational marketing tool which helps you convert more traffic into qualified deals. It helps in better Facebook Messaging, Chatbot Management, and so on. Learn more about LiveWorld

Emergents | 2024

Software by Magiclane, Inc

Verloop provides a platform for personalized conversation with lead. It helps in one-to-many conversation. It helps in creating an impact on leads, converting them into customers. Learn more about Verloop

Emergents | 2024

Software by Snaps Media

Snaps is a fully featured Conversational Marketing Software designed to serve Agencies, SMEs. Snaps provides end-to-end solutions designed for Windows. This online Conversational Marketing system offers Product Recommendations, Chatbot, Mobile Messaging, Lead Qualification, Multi-Channel Communication at one place. Learn more about Snaps

Emergents | 2024

Software by SalesForce Inc.

Pardot SFA is a fully featured Email Marketing Software designed to serve Agencies, Startups. Pardot SFA provides end-to-end solutions designed for Web App. This online Email Marketing system offers at one place. Learn more about Pardot SFA

Emergents | 2024

Software by Automat Technologies, Inc

Automat Conversational Marketing is a cloud-based platform. It provides your team with the power to communicate with your leads and customers more passionately and personalized. Learn more about Automat

Category Champions | 2024

HubSpot is Ai software for smart companies. It helps you extract more from sales and marketing operations through conversational marketing. It helps create bots providing a personalized experience. Read Hubspot CRM Reviews

Most Reviewed

Emergents | 2024

Intercom helps to convert web visitors into customers with tools for conversational marketing. It connects your lead through one-to-many live chat. It provides bot support to commonly asked questions. Read Intercom Reviews

Emergents | 2024

Software by Conversica, Inc

Conversica helps you take your business to unmatched heights by providing conversational marketing tools. It opens us opportunities for personalized human-like two-way conversation. Learn more about Conversica

Emergents | 2024

Discovery experiences for your customers that work

zoovu is a fully featured POS Point of Sale Software designed to serve Enterprises, Agencies. zoovu provides end-to-end solutions designed for Windows. This online POS Point of Sale system offers Multi-Language, Retail POS, Electronic Signature, Analytics, Virtual Personal Assistant (VPA) at one place. Learn more about Zoovu

Emergents | 2024

iAdvize helps to make your conversations more dynamic making a better impression on leads, helping you in sales. It helps in a live chat with many at a time. It creates easy to use chatbots easily. Learn more about iAdvize

Emergents | 2024

Predictive AI for Outbound Optimization

Minimal design with user-friendly features, EchoApp helps the clients to engage with their consumer base. An AI-driven multi-channel platform, EchoApp helps in increasing the open rate of messages by consumers by a minimum of 400% to 600% Learn more about EchoApp

Contenders | 2024

World’s No.1 WhatsApp Business API Solution on Mob

Sell your B2B/B2C products 7x faster using WhatsApp Business API on mobile. Use a single number, reach unlimited customers on WhatsApp, and manage leads and customers easily. Read DoubleTick Reviews

Contenders | 2024

Respond Flow is the first business text automation software that allows two-way text and call from a 10-digit number you own. It gives the power back to the user by allowing them to be in control of their own number. You own the number - We provide the interface. Read Respond Flow Reviews

Contenders | 2024

Accelerate your marketing, sales and support with

Kenyt.AI is a leading Enterprise AI-Assistants platform helping organizations improve customer engagement, and employee engagement using AI chatbots. Accelerate your Marketing, Sales and Support with Kenyt Enterprise AI Assistants. Read Kenyt AI Assistant Reviews

Contenders | 2024

WANotifier is an all-in-one WhatsApp marketing tool that lets you use the WhatsApp Cloud APIs to reach out to your customers on WhatsApp with : Bulk marketing broadcast messages and, Transactional notifications messages Just setup your phone number with the APIs using. Read WANotifier Reviews

Contenders | 2024

Conversational AI for Marketing and Sales

Exceed.ai platform enables marketing and sales teams to scale and drive more pipeline from email and website visitors. Exceed AI Assistant works 24/7/365 alongside humans to ensures every lead is followed up with, nurtured, and qualified using two-way conversations. Read Exceed AI Reviews

All About Conversational Marketing Software

Marketing is an important domain of any business as sales. While traditional marketing deals with one-way communication, conversational marketing is two-way communication between the company and the customer. Conversational marketing is a one-to-one approach to marketing wherein the companies interact with their customers to learn about them, know their buying behavior, create strategies around and shorten their sales cycle by knowing the exact requirement.

Conversation marketing is unlike traditional marketing and focuses on target messaging and AI- smart chatbots system to interact with the customers and engage them in real time. Conversational marketing is such software that deals with interacting with customers.

The software is implemented at the organization's end and is a user-friendly platform. Conversation marketing software is also known as messenger marketing software which helps engage potential customers with personalized on to one conversations and suggests specific products and services of interest. Using the AI software inbuilt with conversational software the potential customers and the leads can be diverted to the website and further communication can be done based on the study of their social search, buying behavior, buying history, income range, etc.

The chatbots help the sales team in the conversion of the leads effectively as they consider the facts pre-loaded and respond in a formal manner while scanning and recommending all the other available options. This not only cut down the cost of hiring and assigning a team of full-time employees for the task but also helps boost sales with timely responses and smart conversation. Conversational marketing software implemented and used properly can generate a large number of valuable and qualified leads provide in-depth analysis through the insights provided, such as customer preferences, income range, and demographics, and accelerate the sales cycle.

How Conversational Marketing Works?

While everyone is talking about conversational marketing software it needs to know how this software actually works. Focusing on major functions, conversational marketing software can be divided into three parts:

  • Capturing Leads - The first component is converting the captured leads into customers. Conversational Marketing is an incredibly powerful tool if you’re seeking to convert potential buyers. Conversational Marketing Software makes the process of communication easier. It communicates with the customer on behalf of the company, recommends the products/services available, and diverts them to the online or the physical store with all the possible links and information available. And all this in a fraction of a second! Hence, it’s an AI of the organization that takes care of all your platforms and makes them customer oriented.
  • Qualifying Leads - The traditional marketing process focused on waiting for the customer to visit the platform, tracking them down through the backend, creating the list out of their browsing history, and then communicating with them through a long chain of emails and calls. The conversational marketing software is a smart AI that analyses the customer through his browsing history and chats on behalf of the organization. It asks them the questions necessary to qualify as a potential customer and transfers the lead to the sales representative. This makes capturing data and qualifying leads easier than traditional marketing tactics.
  • Sales through Conversational Marketing - One of the most appreciated features of conversational marketing software is one-to-one conversation and its ability to generate sales by using smart AI bots. A potential customer raising query about the product or delivery can be attended to by the chat messenger. The software messenger scans through the data and updates the current status of the product. The more specific questions can be answered by the representatives assigned. The entire process is flawless and hence makes customer will more likely to visit the channel again

Key Features of Conversational Marketing Software

Conversational marketing software, regardless of the medium helps the business by answering people's questions, listening and responding to the feedback of people, and uncovering the ways to help the customer while expanding the horizon of your business. The key features of conversational marketing software are:

  • Assisting in the creation of a platform where intelligent messaging can engage visitors on one or more channels.
  • Providing conversational marketing software tools to create a personalized experience for every user within conversations.
  • Sorting and analyzing the potential buyers and directing them to the sales representatives for further meetings or conversations. On successful conversion, it could also help in transferring the customer to the online or physical store.
  • Tracking customers’ search history and products explored and making a smart decision on the buying behavior. This recorded data can be used by sales representatives for further communication with the customer.

The Benefit of Conversational Marketing Software

Conversational Marketing software not only helps track the data and generate leads but also has many other benefits. The curated list of conversational marketing software is as follows:

  • Conversational Marketing Software doesn’t have any additional system requirements and can be implanted alongside existing marketing campaigns and funnels. This adds extra value to the existing system and helps generate more leads.
  • Conversational Marketing Software Tools shorten the sales cycle. With quick, timely, and instant responses to customers, conversational marketing software makes the shopping experience personalized for the customer.
  • Generating more leads and analyzing the data. The conversational marketing software not only tracks down and records the buying behavior of the customer but also analyses the recorded data and generates a report for the sales representatives to take follow-ups.
  • Cuts down the cost of the manual task. Conversational Marketing Software cuts down the cost involved in appointing a team of individuals focusing on a conversation with the audience and also the team of individuals observing the customer buying behavior and generating a report. The software makes the process quick and easy for the company.

With all the listed features and benefits, it is highly preferable to opt for conversational marketing software as it is the most convenient way to capture new leads for the business. It not only helps grow the sales pipeline and shorten the sales cycle but also helps learn more about the potential customers. Implementing conversational marketing software tools gives the business a competitive edge and is a necessity to compete as customer seeks quick and exact response to their queries.

Last Updated: January 02, 2024