Best Conversational Support Software
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Most Popular Conversational Support Software
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List of 16 Best Conversational Support Software
Emergents | 2025
Product Description
WATI is a complete WhatsApp API solution for small and medium-sized businesses. WATI enables efficient sales, marketing, and customer support by utilizing powerful chatbots, APIs, integrations, and customer intelligence capabilities. Read More About Wati
Wati Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Two Way Communication
- Message Templates
- Api Integration
- Personalized Messaging
- Data Import/export
- Compliance Management
- Bulk Messaging
- Rich Media Support
- View all Features
Wati Features and Usability-Based User Satisfaction Score
Category Champions | 2025
Leading Context-Aware Customer Engagement Platform
Product Description
Exotel, a premier Context-Aware Customer Engagement Platform, brings together CCaaS (Cloud Contact Center), CPaaS (Communication Suite), and Conversational AI, enabling businesses to streamline customer conversations into cohesive journeys. Read More About Exotel
Exotel Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Real Time Notifications
- CRM Integration
- Number Masking
- Voicemail
- Ivr System
- Virtual Numbers
- Click To Call
- Call Forwarding
- View all Features
Dabbler
$ 139
Per 3 Months
Believer
$ 278
Per 12 Months
Influencer
$ 687
Per 12 Months
Exotel Features and Usability-Based User Satisfaction Score
Contenders | 2025
Product Description
Tired of outdated conversational support processes? Discover Pepper Cloud, the modern, human-centric solution youve been seeking. Read More About Pepper Cloud
Pepper Cloud Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Deal Management
- Mobile Access
- Third Party Integrations
- Data Import/export
- Custom Fields
- Customer Support
- Activity Tracking
- Sales Forecasting
- View all Features
Pepper Cloud Features and Usability-Based User Satisfaction Score
Emergents | 2025
Product Description
telbee is a versatile voice messaging platform that enhances customer engagement by allowing businesses to receive and send voice messages online. It streamlines communication, builds personal connections, and supports feedback collection, making interactions more human and effective. Read More About telbee
telbee Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Transcription
- Analytics And Reporting
- Email Notifications
- Team Collaboration
- Voice Notes
- Language Support
- Custom Branding
- User Management
- View all Features
Free
$ 0
Per Month
Starter
$ 18
Per Month
Pro
$ 30
Per Month
Team
$ 48
Per Month
telbee Features and Usability-Based User Satisfaction Score
Emergents | 2025
Product Description
Fini is revolutionizing customer support with AI agents that resolve 70% of queries instantly. Trusted by over 100 top tech companies, Fini offers seamless integration, personalized user journeys, and insightful reports to supercharge your support team effortlessly. Read More About Fini
Fini Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Analytics Dashboard
- Ai Powered Chatbot
- Role Based Access Control
- Knowledge Base Integration
- User Feedback Collection
- Sentiment Analysis
- Customizable Responses
- Automated Ticketing
- View all Features
Fini Features and Usability-Based User Satisfaction Score
Emergents | 2025
Product Description
Korra is a cutting-edge AI support platform that transforms customer service by providing instant, accurate answers. Seamlessly integrating with your content, Korra enhances user experience and empowers support teams with intuitive, context-aware solutions. Read More About Korra
Korra Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Multi Channel Support
- Live Chat
- Chatbot Integration
- Voice Support
- User Management
- Customizable Workflows
- Custom Reports
- Email Integration
- View all Features
Korra Features and Usability-Based User Satisfaction Score
Emergents | 2025
Product Description
OMQ Chatbot is an AI-driven solution that automates customer interactions across multiple platforms, providing instant, accurate responses. It reduces support workload, enhances customer satisfaction, and integrates seamlessly with existing systems for efficient, round-the-clock service. Read More About OMQ Chatbot
OMQ Chatbot Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Custom Branding
- Third Party App Integration
- Predefined Workflows
- Automated Responses
- Analytics Dashboard
- Omnichannel Support
- Multi Language Support
- 24/7 Availability
- View all Features
OMQ Chatbot Features and Usability-Based User Satisfaction Score
Emergents | 2025
Product Description
Alphachat is a cutting-edge Conversational AI platform designed for seamless customer service automation. Launch chatbots in minutes, enhance digital-first interactions, and manage over 250,000 conversations monthly. Trusted by telecoms and banks, it revolutionizes support efficiency and user satisfaction. Read More About alphachat
alphachat Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Knowledge Base Integration
- Proactive Chat
- Automated Responses
- Mobile App
- Analytics And Reporting
- Canned Responses
- Ticketing System
- Multi Language Support
- View all Features
alphachat Features and Usability-Based User Satisfaction Score
Emergents | 2025
Product Description
ContactEngine is a revolutionary AI platform that proactively engages silent customers, reducing missed appointments and enhancing customer experience. By eliminating assumptions, it drives efficiency, cuts costs, and boosts revenue, transforming how businesses interact with their clients. Read More About ContactEngine
ContactEngine Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Feedback Collection
- Personalized Messaging
- Automated Conversations
- Customizable Workflows
- Api Integration
- Integration With CRM
- Customer Segmentation
- Real Time Analytics
- View all Features
ContactEngine Features and Usability-Based User Satisfaction Score
Emergents | 2025
Product Description
RedRoute is revolutionizing its industry with cutting-edge software that enhances efficiency and customer experience. Its innovative solutions are transforming traditional practices, setting new standards for performance and reliability, and driving significant improvements across various operational aspects. Read More About RedRoute
RedRoute Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Automated Ticketing
- 24/7 Availability
- Proactive Support
- Natural Language Processing
- Integration With CRM
- Customizable Workflows
- Live Agent Handoff
- Voice Recognition
- View all Features
RedRoute Features and Usability-Based User Satisfaction Score
Emergents | 2025
Product Description
Twig is a cutting-edge AI solution designed for customer experience teams, offering rapid response times and significant cost savings. By integrating with your private data sources, Twig ensures up-to-date, efficient support tailored to your unique needs. Read More About Twig
Twig Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Customer Segmentation
- Ai Powered Chatbots
- Ticketing System
- Multi Channel Support
- Integration With CRM
- User Feedback Collection
- Canned Responses
- Proactive Messaging
- View all Features
Twig Features and Usability-Based User Satisfaction Score
Emergents | 2025
Product Description
Kimoby is your dealerships secret weapon, streamlining communication, automating tasks, and enhancing customer experiences. Elevate your service game with real-time updates, personalized campaigns, and seamless mobile payments, all while boosting team efficiency and customer satisfaction. Read More About Kimoby
Kimoby Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Appointment Reminders
- User Permissions
- Two Way Text Messaging
- Mobile App
- Message Templates
- Analytics And Reporting
- Integration With CRM
- Real Time Notifications
- View all Features
Streamline
$ 699
Per Month
Growth
$ 799
Per Month
Enterprise
$ 1199
Per Month
Kimoby Features and Usability-Based User Satisfaction Score
Emergents | 2025
Product Description
SABA Host is a powerful software that significantly enhances business efficiency and productivity. By streamlining operations and automating routine tasks, it allows companies to focus on strategic goals, ultimately leading to improved performance and growth. Read More About SABA Host
SABA Host Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Natural Language Processing
- Third Party Integrations
- Customizable Workflows
- Personalized Interactions
- 24/7 Availability
- Scalable Architecture
- Proactive Support
- Voice And Text Support
- View all Features
SABA Host Features and Usability-Based User Satisfaction Score
Emergents | 2025
Product Description
Create custom AI-powered chatbots for your business. Train them using your specific data and embed them on your website to provide instant customer support and an enhanced customer experience. Read More About WebAgent
WebAgent Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Personalization
- Multi Language Support
- 24/7 Availability
- Analytics Dashboard
- User Authentication
- Live Chat Handoff
- Pre Built Templates
- Seamless Integration
- View all Features
Free
$ 0
Per Month
Starter
$ 29
Per Month
Business
$ 99
Per Month
Enterprise
$ 399
Per Month
WebAgent Features and Usability-Based User Satisfaction Score
Emergents | 2025
End to End Customer Support Automation Software
Product Description
Verloop enhances customer interactions by providing intuitive conversational support software that streamlines communication and boosts satisfaction. Read More About Verloop.io
Verloop.io Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Analytics And Reporting
- Personalized Messaging
- Mobile Optimization
- Security And Compliance
- 24/7 Support
- Customizable Templates
- User Engagement Tracking
- Visitor Insights
- View all Features
Starter
$ 0
Per Month
Business
$ 49
Per Month
Enterprise
$ 699
Per Month
Verloop.io Features and Usability-Based User Satisfaction Score
24/7 AI Voice Agents for Growing Businesses
Product Description
Dialora.ai is an AI voice agent that automates customer calls with human-like conversations. It handles scheduling, transcriptions, CRM integration, and offers 24/7 support—boosting engagement and cutting costs for businesses of all sizes. Read More About Dialora.ai
Dialora.ai Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Real Time Processing
- Scalability
- Multilingual Support
- Voice Analysis
- Multi Turn Conversations
- Chatbot Integration
- Speech Synthesis
- Natural Language Understanding
- View all Features
Starter
$ 97
User/Month
Pro
$ 297
User/Month
Growth
$ 750
User/Month
Agency
$ 997
User/Month
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