Best Courier Management Software

Best courier management software are Shipday, MicroDot Order Tracker, ShipStation, Purbis Courier, and Softpal. Such courier tracking software fully addresses the needs of courier management services.

Supriya Bajaj
Researched and Written by Supriya Bajaj
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Jainy Patel
Reviewed and edited by Jainy Patel
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Most Popular Courier Management Software

This listing showcases software based on user recommendations and popularity. It also highlights products from our valued client partnerships.

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List of 20 Best Courier Management Software

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Software by Routific

Product Description

Routific is a route planning software that provides a large number of transportation and logistics features. This software offers features like driver management, API integration, customer & order import, analytics & reporting, and vehicle load optimization. Read More About Routific

Routific Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Route History
  • Geofencing
  • Customer Feedback Collection
  • Real Time Tracking
  • Time Windows
  • Driver Break Management
  • Driver Performance Analytics
  • Customizable Reports
  • View all Features

Emergents | 2025

Product Description

This information is provided by vendor.

Complete software solution for courier companies. Organize and monitor your expeditions with our software, especially designed for courier activities. Easy to implement and use, the software responds to all your needs and includes a useful mobile app. Read More About CourierManager

CourierManager Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Fleet Management
  • Customizable Workflows
  • Driver Management
  • Route Optimization
  • Barcode Scanning
  • Geofencing
  • Customer Portal
  • Inventory Management
  • View all Features

Tester

$ 57

Per Month

Get Offer

Starter

$ 114

Per Month

Get Offer

Proffesional

$ 228

Per Month

Get Offer

CourierManager Features and Usability-Based User Satisfaction Score

Freshness Score 7.0

Freshness Score

Out of 10

Social Score 5.0

Social Score

Out of 10

Monthly website visitor Score 2.0

Monthly website visitor Score

Out of 10

Delivery software for Route Optimization and Proof

Product Description

This information is provided by vendor.

Track-POD is an all-in-one delivery management software that helps businesses streamline their logistics operations. It offers features like real-time tracking, electronic proof of delivery (ePOD), and route optimization to ensure that deliveries are efficient and hassle-free. Read More About Track-POD

Track-POD Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Driver Performance Monitoring
  • Driver App
  • Customer Notifications
  • Vehicle Inspection
  • Order Management
  • Route Optimization
  • Real Time Tracking
  • Multi Language Support
  • View all Features

Starter

$ 19

Per Month

Get Offer

Standard

$ 29

Per Month

Get Offer

Advanced

$ 49

Per Month

Get Offer

Emergents | 2025

Product Description

This information is provided by vendor.

OnTime 360 has more features at a lower price than any other delivery management software — guaranteed! Call or email and you'll get a direct response. No waiting or support fees! Read More About OnTime 360

OnTime 360 Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Sms And Email Notifications
  • Customer Portal
  • Multi Language Support
  • Billing And Invoicing
  • Route Optimization
  • Geofencing
  • Automated Dispatching
  • Fleet Management
  • View all Features

Start

$ 99

Per Month

Get Offer

Grow

$ 249

Per Month

Get Offer

Scale

$ 499

Per Month

Get Offer

OnTime 360 Features and Usability-Based User Satisfaction Score

Freshness Score 8.0

Freshness Score

Out of 10

Social Score 5.0

Social Score

Out of 10

Monthly website visitor Score 2.0

Monthly website visitor Score

Out of 10

Emergents | 2025

All-in-one last-mile delivery management software

Product Description

This information is provided by vendor.

Onro is a comprehensive last mile delivery software designed to streamline operations, enhance customer satisfaction, and boost efficiency. With features like real-time tracking, automated dispatching, and customizable workflows, Onro caters to diverse delivery needs across various industries. Read More About Onro

Onro Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Electronic Signature
  • Real Time Tracking
  • Fleet Management
  • Customizable Workflows
  • Barcode Scanning
  • Customer Portal
  • Live Chat Support
  • Customer Notifications
  • View all Features

Starter

$ 129

Per Month

Get Offer

Onro Features and Usability-Based User Satisfaction Score

Freshness Score 7.0

Freshness Score

Out of 10

Social Score 5.0

Social Score

Out of 10

Monthly website visitor Score 2.0

Monthly website visitor Score

Out of 10

Offers Get 5% Off

Emergents | 2025

Product Description

ShipStation Software is very easy to manage and ship your orders. It is especially designed to save money and time on fulfillment and shipping. It integrates with all of the most popular shopping carts and marketplaces. Read More About ShipStation

ShipStation Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Multi Carrier Shipping
  • Inventory Management
  • Integration With Marketplaces
  • Reporting And Analytics
  • Shipping Rate Calculator
  • International Shipping
  • Rate Comparison
  • Batch Processing
  • View all Features

STARTER

$ 9

Month

Get Pricing

BRONZE

$ 25

Month

Get Pricing

SILVER

$ 45

Month

Get Pricing

GOLD

$ 65

Month

Get Pricing

ShipStation Features and Usability-Based User Satisfaction Score

Freshness Score 8.0

Freshness Score

Out of 10

Social Score 5.0

Social Score

Out of 10

Software by Route4Me

Product Description

Route4Me is a route planning software that provides enterprises and small businesses with a platform to create, share, and manage optimized plans. This route optimization software offers users global mapping data, which enables them to generate optimized routes. Read More About Route4Me

Route4Me Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Customer Notifications
  • Geofencing
  • Territory Management
  • Route Scheduling
  • Proof Of Delivery
  • Gps Integration
  • Dispatch Management
  • Driver Management
  • View all Features

Emergents | 2025

Product Description

Shippo Shipping Software is a powerful platform for applications, marketplaces, and more. It provides instant access to shipping company tracking information. It offers discount labels, address validation, service levels, and batch label creation. Read More About Shippo

Shippo Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Api Integration
  • Label Printing
  • Discounted Shipping Rates
  • Batch Label Creation
  • Order Tracking
  • Shipping Analytics
  • Shipping Rate Comparison
  • Package Pickup Scheduling
  • View all Features

Shippo Features and Usability-Based User Satisfaction Score

Freshness Score 6.0

Freshness Score

Out of 10

Social Score 5.0

Social Score

Out of 10

Software by OptimoRoute

Product Description

OptimoRoute is a cloud-based route planning software used by companies to plan efficient schedules and routes for service technicians and delivery drivers. This software offers increased efficiency and the ability to allocate resources through strategies. Read More About OptimoRoute

OptimoRoute Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Fleet Management
  • Automated Scheduling
  • Service Time Estimation
  • Recurring Orders
  • Route History
  • Real Time Tracking
  • Route Optimization
  • Proof Of Delivery
  • View all Features

Contenders | 2025

Highly efficient courier tracking system for the courier industry

Product Description

This information is provided by vendor.

The best part about Easytracking courier management software is it offers online as well as offline modules. It is a complete, integrated software package that offers numerous features under one module. Specially engineered for franchise-based couriers, it provides all types of courier services to its... Read More About Easytracking

Easytracking Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Api Integration
  • Analytics And Reporting
  • Multi Location Support
  • Driver Management
  • Customer Notifications
  • Delivery Scheduling
  • Compliance Management
  • Proof Of Delivery
  • View all Features

Basic Plan

$ 417

Per Year

Get Offer
5.0
out of 5 (1 Review)
Features
5.0
Ease of Use
5.0
Value for Money
5.0
Customer Support
5.0
Siddharth Kumar
Head

No downtime, updated in real-time, good support, easy to use, user-friendly UX, seamless integration, error-free, easily editable settings, and can accommodate multiple third-party logistics partners.

Read Review

Easytracking Features and Usability-Based User Satisfaction Score

Rating Score 10.0

Rating Score

Out of 10

No. of reviews Score 1.0

No. of reviews Score

Out of 10

Freshness Score 9.0

Freshness Score

Out of 10

Social Score 8.0

Social Score

Out of 10

Monthly website visitor Score 8.0

Monthly website visitor Score

Out of 10

Emergents | 2025

Product Description

This information is provided by vendor.

ManageTeamz is a delivery management system for fleet and distribution agencies used for tracking their fleet, distance traveled, current speed, etc. This software offers dispatch management, employee management, GPS tracking, and maintenance management. Read More About ManageTeamz

ManageTeamz Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Eta Calculation
  • Task Assignment
  • Route Optimization
  • Customer Notifications
  • Customizable Workflows
  • Inventory Management
  • Order Management
  • Real Time Tracking
  • View all Features

DRIVER BASED PLAN

$ 50

Per Delivery Agent / Month.

Get Offer

TASK BASED PLAN

$ 100

Single Dispatch account

Get Offer

ENTERPRISE PLAN

$ 10000

Fully Customized

Get Offer

ManageTeamz Features and Usability-Based User Satisfaction Score

Freshness Score 8.0

Freshness Score

Out of 10

Social Score 5.0

Social Score

Out of 10

Monthly website visitor Score 2.0

Monthly website visitor Score

Out of 10

Contenders | 2025

Smart shipping best courier software solution for business

Product Description

This information is provided by vendor.

SpeedFreight is the most experienced and successful freight management software that makes supply chain and logistics more streamlined. This courier management software is equipped with automation and payment tools for optimum utilization of time. It consists of different modules with different fields that give insight... Read More About Speed Freight

Speed Freight Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Load Planning
  • Edi Integration
  • Analytics And Reporting
  • Freight Audit
  • Inventory Management
  • Document Management
  • Multi Modal Transport
  • Mobile Access
  • View all Features
4.5
out of 5 (2 Reviews)
Features
5.0
Ease of Use
5.0
Value for Money
5.0
Customer Support
4.5
Priyanka Vishwakarma

SpeedFreight is comprehensive process management software for logistics, transportation, and freight forwarding companies. It provides end-to-end supply chain visibility.

Read all 2 Reviews

Speed Freight Features and Usability-Based User Satisfaction Score

Rating Score 9.0

Rating Score

Out of 10

No. of reviews Score 1.0

No. of reviews Score

Out of 10

Freshness Score 9.0

Freshness Score

Out of 10

Social Score 9.0

Social Score

Out of 10

Monthly website visitor Score 6.0

Monthly website visitor Score

Out of 10

Contenders | 2025

Product Description

This information is provided by vendor.

Onfleet is a powerful delivery management software that streamlines logistics with real-time tracking, route optimization, and intuitive driver communication. Users benefit from increased efficiency, reduced costs, and enhanced customer satisfaction, making it an essential tool for modern delivery operations. Read More About Onfleet

Onfleet Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Task History
  • Real Time Driver Tracking
  • Customer Feedback
  • Fleet Utilization Reports
  • Driver Analytics
  • Route Optimization
  • Delivery Confirmation
  • Task Management
  • View all Features
5.0
out of 5 (1 Review)
Features
5.0
Ease of Use
4.0
Value for Money
4.0
Customer Support
5.0
Bello Adeyinka Toha
CEO

I gladly recommend this product to anyone looking for a quick and direct resource application. There is always room for improvement, but so far it has been great.

Read Review

Onfleet Features and Usability-Based User Satisfaction Score

Rating Score 10.0

Rating Score

Out of 10

No. of reviews Score 1.0

No. of reviews Score

Out of 10

Freshness Score 8.5

Freshness Score

Out of 10

Social Score 8.0

Social Score

Out of 10

Monthly website visitor Score 8.0

Monthly website visitor Score

Out of 10

Contenders | 2025

Product Description

Sendcloud is a versatile shipping software that streamlines logistics with automated label printing, multi-carrier support, and seamless tracking. Users benefit from reduced shipping costs, enhanced efficiency, and improved customer satisfaction, making it an essential tool for e-commerce businesses. Read More About Sendcloud

Sendcloud Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Custom Shipping Methods
  • Order Management
  • Multi Language Support
  • Warehouse Management
  • Shipping Rate Calculator
  • Integration With Ecommerce Platforms
  • Branded Tracking Emails
  • International Shipping
  • View all Features

ESSENTIAL

$ 0

Per Month

Get Pricing

SMALL SHOP

$ 48

Per Month

Get Pricing

LARGE SHOP

$ 106

Per Month

Get Pricing
4.5
out of 5 (2 Reviews)
Features
4.0
Ease of Use
5.0
Value for Money
3.5
Customer Support
4.0
Sardar ayub
Bartender

I like that it's easy to set up with my WooCommerce shop, that the prices are much cheaper for shipping, and that it's so easy to use. I use it daily; it works and integrates perfectly, and I love it.

Read all 2 Reviews

Sendcloud Features and Usability-Based User Satisfaction Score

Rating Score 9.0

Rating Score

Out of 10

No. of reviews Score 1.0

No. of reviews Score

Out of 10

Freshness Score 9.0

Freshness Score

Out of 10

Social Score 8.0

Social Score

Out of 10

Monthly website visitor Score 6.0

Monthly website visitor Score

Out of 10

Emergents | 2025

A global delivery tracking & E-POD solution

Product Description

This information is provided by vendor.

Detrack is a real-time delivery tracking and E-POD solution that works anywhere in the world with just the use of a smartphone (iOS & Android). Since June 2019, our powerful and user-friendly app has been translated into 26 languages, with active users in over 45... Read More About Detrack

Detrack Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Route Optimization
  • Customizable Reports
  • Photo Capture
  • Vehicle Maintenance
  • Barcode Scanning
  • Alerts And Notifications
  • Temperature Monitoring
  • Customer Portal
  • View all Features

Free Trial

$ 0

-

Get Offer

Annual License

$ 312

Per Year

Get Offer

Monthly License

$ 26

Per Month

Get Offer

Detrack Features and Usability-Based User Satisfaction Score

Freshness Score 7.5

Freshness Score

Out of 10

Social Score 5.0

Social Score

Out of 10

Monthly website visitor Score 2.0

Monthly website visitor Score

Out of 10

Contenders | 2025

Product Description

This information is provided by vendor.

LogiNext Mile provides automated optimization for delivery routes and resource capacity to reduce this cost by up to 10%, primarily in the number of kilometres travelled and the number of resources required, and has been voted as the best route optimization software. Read More About LogiNext Mile

LogiNext Mile Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Analytics And Reporting
  • Proof Of Delivery
  • Route Optimization
  • Multi Stop Routing
  • Real Time Tracking
  • Order Management
  • Mobile App
  • Driver Management
  • View all Features
5.0
out of 5 (1 Review)
Features
5.0
Ease of Use
5.0
Value for Money
5.0
Customer Support
5.0
Dhruvil Sanghvi
CEO

We have been using this software for more than a year now for our delivery vertical, and it has made the routing completely automated, saving us at least 10% of time every day. It has already improved the efficiency of our fleet by at least 5%, resulting in significant utilization improvement. The real-time tracking on the map is becoming a game changer for our customer support department, as we have implemented a control tower using that feature. It has unlocked insights we never knew. Highly recommended.

Read Review

LogiNext Mile Features and Usability-Based User Satisfaction Score

Rating Score 10.0

Rating Score

Out of 10

No. of reviews Score 1.0

No. of reviews Score

Out of 10

Freshness Score 8.5

Freshness Score

Out of 10

Social Score 5.0

Social Score

Out of 10

Monthly website visitor Score 6.0

Monthly website visitor Score

Out of 10

Contenders | 2025

All in solution courier tracking system for organization

Product Description

This information is provided by vendor.

InstaDispatch is the best courier tracking software or courier management software that is easily accessible on any device to monitor couriers from shipping to reception. It has facilitated the successful completion of business in just one click. GPS-enabled to track the status of the parcel... Read More About InstaDispatch

InstaDispatch Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Real Time Tracking
  • Driver Management
  • Customer Notifications
  • Barcode Scanning
  • Scheduling
  • Customer Portal
  • Analytics And Reporting
  • Multi Stop Deliveries
  • View all Features

SMALL

$ 129

Per Month

Get Offer

MEDIUM

$ 259

Per Month

Get Offer

LARGE

$ 649

Per Month

Get Offer

ENTERPRISE

$ 1299

Per Month

Get Offer
5.0
out of 5 (1 Review)
Features
5.0
Ease of Use
5.0
Value for Money
5.0
Customer Support
5.0
David Dorkings
Electrical Switchgear

I've been using InstaDispatch for a few months now, and I can confidently say it has been a game-changer for my business. This delivery management software has simplified the entire process, making it a breeze to handle all our logistics. One of the standout features is the user-friendly interface. Navigating through the platform is intuitive, even for someone like me who isn't particularly tech-savvy. I was able to set up and customize my delivery workflows without any hassle.

Read Review

InstaDispatch Features and Usability-Based User Satisfaction Score

Rating Score 10.0

Rating Score

Out of 10

No. of reviews Score 1.0

No. of reviews Score

Out of 10

Freshness Score 8.5

Freshness Score

Out of 10

Social Score 10.0

Social Score

Out of 10

Monthly website visitor Score 6.0

Monthly website visitor Score

Out of 10

Offers Get 20% Off

Category Champions | 2025

Product Description

This information is provided by vendor.

Tookan helps in rationalizing all business operations to cut costs and save time. With its state-of-the-art technology for automatic dispatch, route planning, and geo-fencing, Tookan outclasses its contemporaries. Read More About Tookan

Tookan Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Customer Notifications
  • Api Integration
  • Proof Of Delivery
  • Offline Mode
  • In App Chat
  • White Labeling
  • Custom Fields
  • Payment Integration
  • View all Features

EARLY STAGE

$ 18

Per Month

Get Offer

STARTUP

$ 29

Per Month

Get Offer

GROWTH

$ 95

Per Month

Get Offer

STANDARD

$ 179

Per Month

Get Offer
5.0
out of 5 (3 Reviews)
Features
5.0
Ease of Use
5.0
Value for Money
5.0
Customer Support
5.0
Jaspal Kahlon
VP

One of the best applications for delivery management, I have scaled operations using Tookan. It is stable, scalable, and feature-rich for versatile use across different workflows. Suitable for courier services, field-based service management, preventive and downtime maintenance tracking, food delivery, and e-commerce delivery. Custom templates and workflows make it seamless. There is also an option to integrate with third-party delivery service providers. Supports more than 150 integrations.

Read all 3 Reviews

Tookan Features and Usability-Based User Satisfaction Score

Rating Score 10.0

Rating Score

Out of 10

No. of reviews Score 1.0

No. of reviews Score

Out of 10

Freshness Score 9.5

Freshness Score

Out of 10

Social Score 10.0

Social Score

Out of 10

Monthly website visitor Score 8.0

Monthly website visitor Score

Out of 10

High Performer | 2025

A simplified courier software for eCommerce logistics and shipping

Product Description

This information is provided by vendor.

If you are looking for an eCommerce logistics, shipping, and courier aggregator solution, then Zepo Couriers is beyond compare. The dashboard configurability provided by this courier management software gives a detailed report on consignments. It renders multiple courier partners and premium logistics support. Read More About Zepo Couriers

Zepo Couriers Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • International Shipping
  • Insurance Options
  • Return Management
  • Order Management
  • Multi Carrier Shipping
  • Customer Notifications
  • Shipping Analytics
  • Customizable Shipping Rules
  • View all Features

Basic

$ 7

User/Month

Get Offer

Starter

$ 14

User/Month

Get Offer

Pro

$ 28

User/Month

Get Offer

Advanced

$ 42

User/Month

Get Offer
4.4
out of 5 (27 Reviews)
Features
4.4
Ease of Use
4.4
Value for Money
4.4
Customer Support
4.4
Target Plus Education
Logistics Manager

Zepo has helped my business fulfill its logistics needs. A proper tool to schedule and manage shipments has made my job easy. A nice user interface, multiple courier partners, and extensive pin code coverage throughout India are some of its strong points for partnering with Zepo.

Read all 27 Reviews

Zepo Couriers Features and Usability-Based User Satisfaction Score

Rating Score 8.8

Rating Score

Out of 10

No. of reviews Score 6.0

No. of reviews Score

Out of 10

Freshness Score 10.0

Freshness Score

Out of 10

Social Score 9.3

Social Score

Out of 10

Monthly website visitor Score 8.0

Monthly website visitor Score

Out of 10

Most Reviewed

An automated solution for courier management software

Product Description

This information is provided by vendor.

Verts Courier and Logistics Software offers numerous services to its vast client network. This courier billing software supports reporting and billing for the logistics, warehousing, and courier industries. There are also various modules available for the customer to earn a profit. Read More About Verts Courier and Logistics Software

Verts Courier and Logistics Software Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Document Management
  • Customizable Workflows
  • Automated Dispatch
  • Customer Notifications
  • Fleet Management
  • Proof Of Delivery
  • Geofencing
  • Customer Portal
  • View all Features

What Is Courier Management Software?

Courier management software is a business software that makes courier management and routing easier. All of the essential duties are made more accessible, like routing and optimizing deliveries, tracking and scheduling couriers, examining the performance of couriers, and more.

Courier companies are there to help deliver our messages, packages, and mail to the respective place and recipient on time. It needs to keep track of customers that request a delivery, details about the delivery person, and other related details about the package. 

Earlier all the entries were made manually on paper. Eventually, this trend was shifted to using Excel sheets for maintaining records about all the packages. However, with the arrival of Internet shopping, courier services have become increasingly popular. And, it is only feasible to adapt to a more convenient and efficient method of tracking and recording information. 

Courier management software is a set of program, which automates all operation-related tasks of courier or logistics businesses. It includes booking of parcel and shipment and delivery of the same. Everything shows up on a single screen, which makes it easy to follow up on the exact status of the delivery of the parcel. 

Advanced Features of Courier Software

Some of the standard features of a courier management system are as follows: 

  • Tracking of Shipment/Delivery: 

    The basic fundamental of courier systems is to allow users or customers to keep a track on their shipment or parcel. The system assigns a unique AWB-tracking number to keep a tab on each package. 

  • Online Payment: 

    Courier systems are so designed that they can collect payment via multiple online sources. Some of which includes debit card, credit card, internet banking, and more. In fact, you will find many online courier software that accepts money wallets like Paytm, Mobikwik, Freecharge, and more. 

  • Notifications: 

    A courier management software automatically sends out real-time notifications to its customers. When a parcel is dispatched from a courier company, it will send an email or SMS notification to the customer. Not only that, but it also notifies about the delivery done and payment received. 

  • Cloud Storage: 

    Using a cloud-based courier software allows you to save unlimited data and view that data from a single dashboard. You can easily update, delete, or add data into the system from anywhere, using any device. Besides, many courier company system provides auto-backup functionality. In case you lose any data, it will be recovered automatically. 

  • Analysis and Reports: 

    A courier software solutions generate varieties of management reports, such as performance analysis report, revenue, and more to keep a tab on the work efficiency. These reports can be customized as per your requirement. 

  • Multiple Branches Synchronization: 

    It is one of the most important features of any courier management system. It should offer inter-brand synchronizations in real-time to maintain smooth operational activities. 

  • Control-Based Access: 

    Courier tools include the right management system, which restricts the use of the system to the admin-based permission. This allows employees to only access what they are given rights to do. It ensures the safety of confidential business information. 

  • Pickup Schedule: 

    An online courier software should be capable of notifying a client on which date and time their package will be picked up. Users can view the pickup schedule of the box. 

Why Should You Use Courier Software?

If you look at the present scenario, e-commerce businesses are flourishing. And, it’s only a matter of time for courier companies to adapt to the dynamic consumer demands in order to survive. 

Logistics plays a vital role in easing out trade activities. It includes production, inventory, and warehouse management as well. That’s why it’s essential to implement a courier software solution to simplify the complex business needs. 

An online courier management software is a web-based application that streamlines multiple logistic management operations. It provides clients with the flexibility, increased visibility, and transparency needed to carry out the business. Logistics managers are increasingly adapting to the courier delivery system, as it makes the whole placing and tracking delivery orders for packages easy. Courier booking system includes GPS to manage delivery orders and also mentions the estimated time of delivery of products. 

Best courier software can be customized to suit the needs of customers. They meet the end-to-end courier service needs, such as providing real-time updates about shipments, ensuring route optimization, and timely delivery. It makes the whole process for logistics companies smooth and cost-efficient. Thus, it ensures complete customer satisfaction. 

Who Needs Courier Management Software?

Courier management software is designed to manage companies that hire employees for distribution of their bulk documents such as telephone bills, A/C statements, and more, or products like food orders, etc. 

It manages activities like tracking, delivering, and reporting of packages or products. Thus, it is quite useful for courier service providers. You will find varieties of courier software, which provides solutions for different types of courier services. Those are: 

  • Domestic Courier Management
  • International Courier Management
  • Franchise Management System
  • Mass Mailing

Best courier management system projects can be customized to suit your business needs. 

Modules of the Best Courier Management Software

Some of the essential modules of courier systems are as follows: 

  • Administrator Module: 

    As the name goes by, this module manages all administrative-related activities. From receiving order requests from customers to make sure the shipment is made ready, and the product is delivered on time, it takes care of all.

  • Customer Management Module: 

    Customer management module acts as a central database where all the information related to your customers is stored. It includes their names, address, phone numbers, etc. which are stored in the system. 

  • Bill Generation Module: 

    Courier billing software module enables you to automate bill generation, ensuring that your service invoicing is efficient and timely. The invoice contains all the details about the consignment and the customer. It reduces the manual work and the time taken to generate an invoice. Moreover, it ensures that there are no pending invoices against any orders received. 

  • Document Management Module: 

    Document management module makes it easy to store and access all your documents and other data at a single place. Besides, cloud storage enables you to access your documents from anywhere you want and automatically creates a backup. 

  • Notification Module: 

    Notification module automatically sends out an email and SMS notification to its customer updating about received and dispatched parcel and delivered courier (courier management software) with complete details.

  • Courier and Consignment Details: 

    This module provides every detail related to consignments and couriers. Starting from the point of dispatch to the point of delivery, driver details, consignments ID stored in the system, and other related information, the employees can access this information for smooth operation. 

  • Payment Module: 

    Payment modules effectively manage all your payments. It also keeps track of the amount pending to be received. 

  • Report Management: 

    Report module analyzes data and generates various types of reports needed to keep a check on the performance of a company. Some of which includes bill report, cash report, consignment issue report, etc. 

  • User Management: 

    This module allows admins to restrict the access of the system by a user. 

Advantages of Top Courier Software

Several benefits come with using an online courier management software. 

1. Customer Satisfaction

One core benefit of using online courier tracking system is that it increases customer satisfaction. 

The system allows customers to track their parcel from the point of dispatch to the point of delivery. Besides, they can provide valuable feedback and ratings through the seamless feedback mechanism. The company then try to work on those feedbacks, and it ultimately makes the customer feel satisfied. 

Furthermore, the software ensures that all the parcels are delivered timely and thus, enhances customers’ experiences. It makes the customer happy and they, in turn, become a loyal customer of the courier service company. 

2. Higher Accuracy

The online courier tracking software automates most of the operations and reduces the chances of human error. Besides, the resources being used are compatible with the newest technologies in the market. Since the software works digitally, it promotes higher accuracy and also facilitates cost-efficient processes.

3. Provides Complete Order Information

Another advantage is that you can effortlessly search and access all the details related to any order anytime. 

Courier software system stores and analyzes important data and information. It enables courier companies to get regular updates about everything - be it the number of parcels that need to be delivered or their delivery date. Furthermore, the software can provide information on the location of the parcel delivery, cost of the delivery, and more. 

4. Data Security

The most important thing is that only the authorized person can access the system. That means all your confidential information are kept safe, which is the primary concern for any business. Besides, using cloud storage ensures that the backup of all your data is automatically made. In case you lose any data by mistake, you can quickly restore it back. 

5. Increases Efficiency and Timely Delivery

Courier system assigns a unique ID to each consignment. Using that tracking number, customers can check the real location of their parcel. They get constant updates about the status of their package through emails and SMS. Thus, it ensures more efficiency and timely delivery of the product. 

5 Best Courier Management Software

Now that you know the benefits of using online courier systems let’s have a look at the top courier management software on the list. 

1. Zepo Couriers

Zepo Couriers is basically designed to tackle e-commerce companies. It allows you to manage and send all your shipments at a discounted rate. In addition, it comes with an easy-to-use interface where you can access all the information from a single dashboard. 

Features

  • Fit for both road and air shipping
  • Partnered with Bluedart, FedEx, and Dotzot
  • Facilitates email and SMS notification
  • Provides global service

2. Shipway Courier

Shipway Courier management software is a one-stop solution for your courier business. It provides the best-class tracking and alert notification function. It is equipped with the latest technology and constantly keeps getting updated. 

Features

  • SMS and email alerts
  • Shows shipment real-time status details
  • Quick feedback on delivery and packaging
  • Lets you measure customer loyalty by Net Promoter Score (NPS)

3. MicroDot Order Tracker

Apart from providing the tracking functionality, MicroDot Order Tracker also helps with other verticals like billing, accounting, and more. It is most suitable for travel, cargo, and courier agencies. 

Features

  • Supports multiple courier modules
  • Generates various reports like rate history, invoice reports, etc. 
  • Courier billing software automatically sends out invoices to the clients

4. Purbis Courier

Purbis Courier is a courier dispatch software, which is suitable for both national and international courier services. It provides useful stats and insights to make smart business decisions based on data analysis. You can generate reports on upcoming handover, payment details, general reports, and more. 

Features

  • Supports multiple languages
  • Integrates with third-party payment solutions
  • Allows pickup request
  • Admin can restrict the access

5. Softpal Courier Management Software

Softpal is an online courier tracking system or courier tracking software, which is specially designed for the courier, messenger, expediting, and distribution industries. It is quite easy to use and supports everything from booking to billing.

Features

  • Offers barcode scanning
  • Generates invoices for couriers
  • Creates custom reports as per your requirement
  • Enables real-time delivery tracking

FAQs

Can I import my information into the courier software solution?

Usually, yes. Any effective online courier tracking software will let you easily import bulk information, such as customers, order, locations, and zones from Excel and CSV files. However, before making your purchase, you should always recheck with your seller.

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Last Updated: October 07, 2024