What is Coztel?

A cloud based contact center software company offering outbound dialers, ACD, IVR and hosted PBX service.Increase you agent effectiveness on the Phone, Chat, Email, Mobile, and Social. Integrated with Zendesk, Salesforce, Vtiger, Insightly, Sugar CRM, Team support, Pipedrive, and Zoho.

Pricing

Coztel Starting Price

$ 100/Per Month

Awards
Coztel Award

Our Awards and Recognition

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Key Features of Coztel

Here are the powerful features that make Coztel stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • Action Management
  • Activity Tracking
  • Agency Management
  • Alerts / Escalation
  • Analytics
  • Application Integration
  • Applications Management
  • Appointment Management
  • Archiving
  • Assessments
  • Audio / Video Conferencing
  • Audit Management
  • Auto Dealer
  • Auto Dialer
  • Auto-Dialing
  • Automated Notices
  • Automatic Call Distribution
  • Automatic Call Distribution (ACD)
  • Automotive CRM
  • Badge Management
  • Billing for Data
  • Billing for Voice
  • Blended Call Center
  • Budgeting & Forecasting
  • Bulk SMS
  • Call Center
  • Call Center Infrastructure (CCI)
  • Call Center Management
  • Call List Management
  • Call Logging
  • Call Management
  • Call Monitoring
  • Call Parking
  • Call Recording
  • Call Reporting
  • Call Results
  • Call Routing
  • Call Scripting
  • Call Sharing
  • Call Transfer
  • Callback Scheduling
  • Caller Identification
  • Campaign Management
  • Campaign Specific Caller ID
  • Chargeback Tracking
  • Chat / Messaging
  • Client Management
  • Cloud Communication Platform
  • Code-free Development
  • Collaboration
  • Collaboration Tools
  • Communication Management
  • Competitor Analysis
  • Complaint Management
  • Compliance Management
  • Computer Telephony
  • Conferencing
  • Contact Center as a Service (CCaaS)
  • Contact Center Quality Assurance
  • Contact Management
  • Content Management
  • Contest Management
  • Contextual Guidance
  • Contract Negotiation
  • Contractor Management
  • Conversion Tracking
  • Correlation Analysis
  • CRM
  • CRM integration
  • Cultural Alignment
  • Custom Survey URLs
  • Customer Communications Management
  • Customer Engagement
  • Customer Experience
  • Customer Segmentation
  • Customer Service
  • Dashboard
  • Data Analysis
  • Data Analysis Tools
  • Data Management
  • Digital Transformation
  • Distributed Call Recording
  • Document Management
  • eCards
  • Email Management
  • Email Marketing
  • Employee Alignment
  • Employee Awards
  • Employee Directory
  • Employee Guides
  • Employee Lifecycle Management
  • Encryption
  • Escalation Management
  • Event Triggered Recording
  • Fax Management
  • FCC Compliance
  • Feedback Management
  • File Transfer
  • Fixed Line Compatibility
  • For Call Centers
  • For Developers
  • For Education
  • For Onboarding
  • For Sales
  • FTC Compliance
  • Goal Management
  • Goal Setting / Tracking
  • Goals
  • Goals / Quota Management
  • Health & Wellness Programs
  • In-House Collections
  • Inbound Call Center
  • Inbound Reporting
  • Instant Retrieval
  • Interactive Voice Response
  • Internal Cost Allocation
  • IVR
  • IVR / Voice Recognition
  • Key Performance Indicators
  • Keyword Tracking
  • Knowledge Base
  • Knowledge Management
  • Labor Projection
  • Lead Capture
  • Lead Distribution
  • Lead Management
  • Lead Nurturing
  • Lead Scoring
  • Lead Segmentation
  • Leaderboards / Activity Tracking
  • Live Chat
  • Live chat system
  • Manager-to-Peer Recognition
  • Manual Dialer
  • Meeting Management
  • Mobile Access
  • Mobile Line Compatibility
  • Mobile Survey
  • Multi-Campaign
  • Multi-Channel Collection
  • Multiple Scripts
  • Nominations
  • Offline Response Collection
  • Omni-Channel
  • On-Demand Recording
  • Onboarding
  • Opportunity Management
  • Outbound Call Center
  • Outbound Reporting
  • Payment Plans
  • Peer-to-Peer Recognition
  • Performance Appraisal
  • Performance Management
  • Performance Metrics
  • Phone Key Input
  • Pipeline Management
  • Power Dialer
  • Predictive Dialer
  • Premise-Based Call Center
  • Preview Dialer
  • Progressive Dialer
  • Prospecting Tools
  • Quality Management
  • Question Branching
  • Question Library
  • Queue Management
  • Queue Manager
  • Real Time Monitoring
  • Real Time Reporting
  • Real-time Chat
  • Recording Bookmarking
  • Recruiting Management
  • Reporting/Analytics
  • Rewards Catalog
  • Rewards Management
  • Rewards Points
  • Rewards Program
  • Ring Groups
  • Sales Trend Analysis
  • Scheduled Recording
  • Scheduling
  • Screen Activity Recording
  • Self Service Portal
  • Sentiment Analysis
  • SIP Trunking
  • Site Intercept Survey
  • Skills Tracking
  • Skip Logic
  • Social Media Integration
  • Social Recognition
  • Source Tracking
  • Speech Recognition
  • Statistical Analysis
  • Supports Audio / Images / Video
  • Survey Management
  • Surveys
  • Surveys & Feedback
  • Telemarketing Management
  • Telephony
  • Text Analysis
  • Text to Speech
  • Time & Attendance
  • Training Management
  • Transaction management
  • Trend / Problem Indicators
  • Trend Analysis
  • Unified Communications
  • Usage Reporting
  • Variable Workforce
  • Video Call Recording
  • Virtual Assistant
  • Virtual Call Center
  • Virtual Extensions
  • Virtual Phone Number
  • Voice & Data Integration
  • Voice Customization
  • Voice Mail
  • Voice Quality Enhancement
  • VoIP
  • Workflow Management
  • Workforce Management
  • Workforce Optimization (WFO)
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  • Archiving
  • Archiving & Retention
  • Assessments
  • Audio / Video Conferencing
  • Auto-Dialing
  • Call Center Management
  • Call Logging
  • Call Monitoring
  • Call Parking
  • Call Recording
  • Call Routing
  • Call Sharing
  • Chat / Messaging
  • Collaboration
  • Contact Management
  • Content Management
  • Dashboard
  • Data Management
  • Distributed Call Recording
  • Email Recording
  • Employee Directory
  • Encryption
  • Event Triggered Recording
  • File Transfer
  • Gamification
  • Goal Setting / Tracking
  • Inbound Reporting
  • Instant Retrieval
  • IVR / Voice Recognition
  • Learning Plans
  • Meeting Management
  • Meeting Preparation Tools
  • Mobile Access
  • On-Demand Recording
  • Onboarding
  • Outbound Reporting
  • Performance Management
  • Performance Metrics
  • Recording Bookmarking
  • Ring Groups
  • Scheduled Recording
  • Screen Activity Recording
  • SIP Trunking
  • Telemarketing Management
  • Training Management
  • Unified Communications
  • Video Call Recording
  • Virtual Call Center
  • Virtual Extensions
  • Voice & Data Integration
  • Voice Quality Enhancement
  • VoIP
  • Web Conferencing
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  • Analytics
  • Analytics / ROI Tracking
  • Archiving
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Sharing
  • Call Tracking
  • Caller ID
  • Caller Identification
  • Campaign Management
  • Campaign Tracking
  • Channel Attribution
  • Channel Management
  • Communication Management
  • Contact Database
  • Contact Management
  • Conversational AI
  • Conversion Tracking
  • CRM
  • Cross-Channel Attribution
  • Customer Journey Mapping
  • Dashboard
  • Distributed Call Recording
  • Email Marketing
  • Employee Directory
  • Event Triggered Actions
  • Event Triggered Recording
  • File Transfer
  • For Developers
  • Form Builder
  • Goal Tracking
  • Inbound Reporting
  • Instant Retrieval
  • Intent Recognition
  • IVR / Voice Recognition
  • Keyword Tracking
  • Lead Capture
  • Lead Distribution
  • Lead Enrichment
  • Lead Generation
  • Lead Management
  • Lead Notifications
  • Lead Nurturing
  • Lead Scoring
  • Lead Segmentation
  • Mobile Access
  • Multi-Campaign
  • Multi-Touch Attribution
  • Omni-Channel
  • On-Demand Recording
  • Outbound Reporting
  • Pageview Tracking
  • Performance Metrics
  • Predictive Analytics
  • Recording Bookmarking
  • Referral Source Tracking
  • Ring Groups
  • ROI Tracking
  • Scheduled Recording
  • Screen Activity Recording
  • Sentiment Analysis
  • SIP Trunking
  • Speech Recognition
  • Time on Site Tracking
  • User Interaction Tracking
  • Virtual Call Center
  • Visitor Identification
  • VoIP
  • Website Analytics
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  • After Call Work
  • Analytical Reports
  • API Integration
  • Audio / Video Conferencing
  • Auto Dialer
  • Auto Rotate
  • Billing & Invoicing
  • Blind Transfer
  • Built-In CRM
  • By-Extension Reporting
  • Call Barging
  • Call Cascading
  • Call Center
  • Call Center Management
  • Call Conference
  • Call Control
  • Call Disposition and Notes
  • Call Duration
  • Call Hold
  • Call Hold Music
  • Call Logging
  • Call Logs
  • Call Monitoring
  • Call Mute
  • Call Queuing
  • Call Recording
  • Call Reminder
  • Call Routing
  • Call Volume
  • Caller ID
  • Caller Identification
  • Carrier Access Billing
  • Chat / Messaging
  • Complete Messaging Platform
  • Conferencing
  • Contact History
  • Contact Management
  • Contact Tags and Custom Fields
  • Contract Management
  • Country Blocking
  • CRM integration
  • Custom Sender ID
  • Customisable Welcome Greeting
  • Customizable Billing
  • Data import and Synchronization
  • Desktop Notifications
  • Email Notifications
  • Email Support
  • Employee Directory
  • Enhanced Caller ID
  • Fax Management
  • Flexible Rate Tables
  • Forward to Device
  • Forward to Phone
  • Global Connect
  • Historical Reporting
  • Holiday Mapping
  • Inbound Reporting
  • Incoming Call ID
  • Incoming SMS
  • Internal Call Transfer
  • International Numbers
  • IVR / Voice Recognition
  • IVR and Dial Groups
  • IVR System
  • Lead Management
  • Live Call Monitoring
  • Mobile Access
  • Mobile App
  • Mobile SMS
  • Multi Lingual IVR
  • Multiple Accessline
  • Multiple Extension
  • Multiple Scripts
  • Multiple Simultaneous Calls
  • Multiuser Login & Role-based access control
  • Onboarding Coach
  • Online Fax
  • Outbound Caller ID
  • Outbound Reporting
  • Outgoing Call Tracking
  • Outgoing SMS
  • Personalized Greetings
  • Phone Key Input
  • Phone Support
  • Post-Paid Systems
  • Power Dialer
  • Pre-Paid Systems
  • Predictive Dialer
  • Provisioning
  • Rating
  • Real Time Reporting
  • Remarketing
  • Reporting
  • Screen Pop-up
  • Self Service Portal
  • Service Order System
  • Session Summary Notes
  • Single Access Number
  • SIP Trunking
  • Skill Based Routing
  • Smart Call Tracking
  • Smart DID Routing
  • SMS
  • Speech Analytics
  • Stand Alone Dialer
  • Sticky Agent
  • Survey Management
  • Telemarketing Management
  • Text to Speech
  • Toll Free Number
  • Unattended Call Management
  • Unlimited Concurrent Calls
  • Virtual Call Center
  • Virtual Extensions
  • Voice & Data Integration
  • Voice Customization
  • Voice Mail
  • Voicemail Transcription
  • VoIP
  • Warm Transfer
  • Web to Lead
  • Webchat
  • Who Answered Log
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  • Auto-Dialer
  • Call Center Management
  • Call Monitoring
  • Computer Telephony
  • Contact Management
  • Inbound Reporting
  • IVR / Voice Recognition
  • Outbound Reporting
  • Predictive Dialer
  • Telemarketing Management
  • Voice & Data Integration
  • Voice / SMS Alerts
  • VoIP

Coztel Pricing

Here are the pricing plans for Coztel. Choose the plan that best fits your requirements and budget. Get Detailed Coztel pricing as per your requirements.

Coztel
$ 100
Per Month
  • Outbound Dialing
  • Inbound IVRS & ACDS
  • Do not Call List
  • Support
Get Pricing

Coztel Specifications

Get a closer look at the technical specifications and system requirements for Coztel. Find out if it's compatible with your operating system and other software.

Deployment :
Cloud Based
Subscription Plan :
Monthly, Yearly, Onetime(Perpetual license)
Accessibility :
Customization
Mobile Support
Desktop Platforms :
Windows
Language Support :
English
Business :
Freelancers
StartUps
SMBs
Enterprises
Available Support :
Email
Phone
Live Support
Training
Tickets
Company Details :
Company Name : Coztel
Headquarter :
Website : Visit Website
Full Address : 83 Ducie St. M1 2JQ Manchester United Kingdom

Coztel Description

Here's the comprehensive description of Coztel. Gain a brief understanding of its unique features and exceptional benefits.

Coztel is the worlds leading cloud based call center software company for every size of business. Its one of the perfect solution for Inbound, Outbound and Blended type of call centers. Our customer support is available for you 24*7*365.

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Coztel FAQs

How much does Coztel cost?

The starting price of Coztel is ₹ 7200/Per Month. It has different pricing plans:

  1. Coztel : ₹ 7200/Per Month

Coztel also provides a free trial to users.

What are the top 5 features for Coztel?

The top 5 features for Coztel are:

  • CRM integration
  • Quality Management
  • Call Routing
  • Call Recording
  • Application Integration

What type of customer support is available from Coztel?

The available support which Coztel provides is:

  • Email
  • Phone
  • Live support
  • Training
  • Tickets
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