Overall Cratio CRM Reviews

Here's an unbiased review of Cratio CRM. Discover how Cratio CRM users rate its features, ease of use, customer support, and other aspects that contribute to its overall appeal.

4.7/5

Based on 11 Reviews

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Feature 4.6

Feature

Out of 5

Ease of use 4.8

Ease of use

Out of 5

Value for money 4.9

Value for money

Out of 5

Customer support 4.8

Customer support

Out of 5

Likelihood to recommend 92%

Likelihood to recommend

Out of 100%

Cratio CRM Pros and Cons

"Their softwares dashboard provides a clear overview, and the fields were customized as per my industry requirements. Also, it is more affordable than others."

"Ease of use"

"Responsive operating system, very quick in lead generation, sorts them based on categories, push notification system updates you about each activity."

"I havent faced any issues yet. At first, I had a login issue which was rectified then and there."

"The text "No cons" is grammatically correct and does not require any changes."

"The software takes a lot of time to install. Plus, regular updates are required."

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Showing 11 out of 11 Reviews

Hear directly from customers who have used Cratio CRM. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.

Shekhar G.

Business Head

Used the software for : Less than 6 months (Daily)

Company Size :1-10 employees

5.0

Aug 28, 2023

Verified via Business email.

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Review Source: Organic

Strongly recommended

I have used Cratio CRM software for my business operations over the past year, and I must say I am very satisfied with their service. They address our questions promptly when we reach out to them. I am impressed with their user-friendly interface and easy-to-understand features.

Feature 4

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Cratio CRM After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Cratio CRM?

Their softwares dashboard provides a clear overview, and the fields were customized as per my industry requirements. Also, it is more affordable than others.

What do you dislike about Cratio CRM?

I havent faced any issues yet. At first, I had a login issue which was rectified then and there.

What features is Cratio CRM currently missing?

Not anything.

vytheeswaran

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Jun 16, 2020

Verified via Business email.

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Review Source: Organic

Cratio CRM has truly streamlined our sales process. The user-friendly interface and robust features make managing customer relationships a breeze. Highly recommend for any business looking to boost efficiency!

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Anuska

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Mar 04, 2020

Verified via Business email.

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Review Source: Organic

Cratio CRM has truly streamlined our sales process. The user-friendly interface and robust features make managing customer relationships a breeze. It's like having an extra team member who never sleeps!

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Prakash

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Mar 02, 2020

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Review Source: Organic

Cratio CRM has truly streamlined our sales process. The user-friendly interface and robust features make managing customer relationships a breeze. It's like having an extra team member dedicated to organization and efficiency!

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Vinay

Business analyst

Used the software for : 6-12 months

Company Size :501-1000 employees

4.0

Sep 29, 2020

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Review Source: Organic

Nice software

Nice software to use. Had a great experience using this software. Go for it, sure you will like it.

Feature 4

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about Cratio CRM?

Ease of use

What do you dislike about Cratio CRM?

The text "No cons" is grammatically correct and does not require any changes.

Shreya

Used the software for : Less than 6 months

Company Size :201-500 employees

4.0

Jun 19, 2018

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Review Source: Organic

Captures the leads with utmost care.

Cratio CRM has been a real help for our SME, helping us stand tall in marketing. The leads provided were very genuine and revenue-oriented. We can easily sort them and forward them to the respective departments. However, it needs to improve the integration of several features. The training provided was also not very thorough.

Feature 5

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

What do you like best about Cratio CRM?

Responsive operating system, very quick in lead generation, sorts them based on categories, push notification system updates you about each activity.

What do you dislike about Cratio CRM?

The software takes a lot of time to install. Plus, regular updates are required.

Laura

Used the software for : Free trial

Company Size :1-10 employees

5.0

Jun 19, 2018

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Review Source: Organic

One of the most comprehensive CRM tools that I have ever come across.

Leads are important, and Cratio CRM is the only software that understands this. It carefully captures leads from all available sources and helps you elevate your sales figures to the pinnacle. Its API is a little slow, which is a major issue.

Feature 4

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about Cratio CRM?

Different business plans will capture the leads automatically, filter the need as per the categories, and offer 3rd party integration for better service, helping you to do report customizations.

What do you dislike about Cratio CRM?

The API is little buggy that increases its response time. Working over large files is very tough.

Rohit

Used the software for : Less than 6 months

Company Size :51-200 employees

4.0

Jun 04, 2018

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Review Source: Organic

Good CRM Software

The overall experience is very good. It's a value-for-money product with all the necessary features built-in. However, some improvements are required on the UI front.

Feature 4

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

What do you like best about Cratio CRM?

Ease of use and lower cost

Anthsamy

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Jun 02, 2017

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Review Source: Organic

Excellent CRM Software

I use Cratio CRM for my real estate business. The software fits our sales process perfectly. It automatically captures leads from property portals such as MagicBricks and assigns them to my sales team. In fact, Cratio CRM has many features such as broker management, commission structure, and sales analysis reports specific to real estate.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Rahul

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Aug 27, 2016

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Review Source: Organic

Helpful CRM option

Fixify is a cost-effective SaaS field service management solution that provides enterprise-level optimization for organizations of all sizes. I used this product in my previous organization. After using this product, I would like to say it's very easy to use, and Fixify provides prebuilt integrations with Salesforce CRM and Microsoft Dynamics CRM with no extra work or fees. Fixify is a popular field service management system because of its features such as planning multi-step and person work orders with a user-friendly Work OMS, planning and control features for geographical distribution, selecting scheduling and optimization techniques that best meet your organization's needs and goals, and a mobile app. I love this product.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Aryabatta

Business Head

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Jul 08, 2016

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Review Source: Organic

Simple, Powerful & Affordable CRM

We started using Cratio CRM for lead management initially, but now we use it for all business processes, including sales, marketing, support, and payments. We are very happy to work with Cratio and strongly recommend them for any growing business for three reasons. Excellent Support (From day one to today, they are always available and solve our queries in real-time). Customizable & Complete CRM (We customized forms and reports for our business easily). Affordable Price (Their pricing was the cheapest, and there were no hidden charges). Overall, I am very happy with them and will strongly recommend them to other businesses.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

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