Cresta
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What is Cresta?
Cresta is revolutionizing contact centers with AI-driven insights, enhancing agent performance and customer satisfaction. By providing real-time guidance and automating tasks, Cresta empowers teams to work smarter, reduce costs, and deliver exceptional service effortlessly.
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Key Features of Cresta
Here are the powerful features that make Cresta stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.
- Real Time Coaching
- Conversation Analytics
- Call Transcription
- Performance Dashboards
- Ai Powered Insights
- Sales Playbooks
- Automated Follow Ups
- CRM Integration
- Customizable Templates
- Lead Scoring
- Pipeline Management
- Email Tracking
- Meeting Scheduler
- Content Management
- Mobile Access
- Role Based Access Control
- Collaboration Tools
- Training Modules
- Gamification
- Customer Feedback
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Cresta Specifications
Get a closer look at the technical specifications and system requirements for Cresta. Find out if it's compatible with your operating system and other software.
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Cresta Resources
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Cresta FAQs
What are the top 5 features for Cresta?
The top 5 features for Cresta are:
- Performance Management
- Training Management
What type of customer support is available from Cresta?
The available support which Cresta provides is:
- Phone
- Tickets
What platforms does Cresta support?
Cresta supports a variety of platforms including Android.
What types of businesses does Cresta serve?
Cresta serves a wide range of businesses, including but not limited to Startups, SMBs & Enterprises.
How is Cresta commonly used?
Cresta is commonly used for various purposes, such as Gamification, Workforce Optimization and more.
Who are the primary competitors of Cresta?
The three major competitors of Cresta are ResponseiQ, Saleo and 2VizCon Sales. Compare and evaluate their features, advantages, disadvantages, and other aspects to find the best option for your business.
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