Top & Affordable CRM Software in UAE
Here is a list of top CRM Software in UAE: Apptivo Online CRM, Monday sales CRM, Zendesk Sell, Sell.do , and Zendesk. These CRM Software are designed to enhance the efficiency of your business operations.
What is CRM Software?
CRM (Customer Relationship Management) software is a solution that helps companies efficiently organize, track, and manage their customer relationships. With CRM systems’ help, businesses can keep customer information, track interactions, and optimize sales and support workflows. For organizations of any size, from startups to large enterprises, affordable CRM software allows them to provide more personalized and impactful customer experiences.
Why is CRM Software Used?
CRM software helps organizations better understand customer behavior, automate sales and marketing operations, and strengthen customer relationships. By automating tasks and maintaining a record of communications, CRM systems simplify the way teams manage customer interactions. As all the information comes to one place, businesses can respond more swiftly, which cultivates lead efficiency and fosters lasting relationships with their clients.
Main Features of CRM Systems
CRM systems are designed to simplify customer interactions and help businesses scale seamlessly.
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Contact Management: Store and organize customer details in one place for easy access.
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Integration Capabilities: Connect with email, social media, and support tools for a seamless workflow.
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Pipeline Management: Get a clear view of your sales progress, and manage opportunities effectively.
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Sales Automation: Streamline lead tracking, follow-ups, and deal closures with automated workflows.
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AI-Powered Insights: Get data-driven recommendations to enhance decision-making.
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Featured Software
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List of Best CRM Software in UAE
Product Description
HubSpots lead management tool helps businesses keep a complete eye on each and every lead and touchpoint with those leads to track the lead status. HubSpots lead scoring system helps the sales team reduce the time and effort in filtering out the hot leads. Learn more about HubSpot
Starting Price: $890 Per Month
Recent Review
"A Comprehensive Tool for Email Campaigns, Pop-Ups, and Reporting" - Sukhpreet Kaur
| Pros | Cons |
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HubSpot offers a seamless experience for managing email campaigns and creating engaging pop-ups, making it easy to connect with leads and customers. The user-friendly interface for listings and tickets boosts team collaboration. |
One downside is that while HubSpot is robust, it can become costly as you scale, especially for smaller businesses. Additionally, some users might find the learning curve for advanced features a bit steep. |
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One of the impressive aspects of HubSpot is its comprehensive suite of tools as it helps in various aspects of marketing. |
One of the impressive aspects of HubSpot is its comprehensive suite of tools, as it helps in various aspects of marketing. |
Product Description
Salesforce CRM makes it easy for small businesses and startups to build stronger client relationships with an all-in-one sales and support solution that is easy to use and simple to set up. Salesforce is best for client management with standard cost. Learn more about Salesforce
Starting Price: $25 User/Month
Recent Review
"Navigating the Vast Salesforce Ecosystem: An Honest Review from a First-Time User" - Saurabh Jain
| Pros | Cons |
|---|---|
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The UI/UX was the most impressive part and loved it as it makes so very easy to get started |
Documentations could be improved with some more screenshots of the steps and navigation |
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“I am most impressed by Salesforce’s ability to streamline business processes and manage customer relationships efficiently. Its user-friendly platform and powerful automation tools make it easy to drive results and improve productivity.” |
While Salesforce is very powerful, its user interface can sometimes be complex for new users. Improving navigation and simplifying certain features could enhance the overall user experience. |
Product Description
Transform customer interactions into seamless experiences with Zendesks intuitive CRM solutions. Learn more about Zendesk
Starting Price: $19 Agent/Month
Recent Review
"Reliable Customer Support Platform for Daily Operations" - Shahnawaz Akhtar
| Pros | Cons |
|---|---|
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Zendesk impressed me the most with its powerful automation features, intuitive interface, and seamless multi-channel support, all of which help streamline customer service and boost overall productivity.The automation tools are highly effective. |
Zendesk could improve its advanced customization options, as some settings feel complex, and the |
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Easy dashboard for new users, tickets from emails and chat in one place. Real-time teamwork and clear history save time, making customer support smoother and more efficient. |
Pricing feels high for small teams, and setup can be confusing at first. Some advanced settings and automation take time to learn, while reports and flexibility could be improved. |
Product Description
Tired of outdated CRM processes? Insightly CRM modernizes and streamlines your workflow for a more efficient and humanized experience. Learn more about Insightly CRM
Starting Price: $0 User/Month/Billed Annually
Recent Review
"A comprehensive CRM solution" - Mir Nayeem Ul Haq
| Pros | Cons |
|---|---|
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There are many things I found impressive about Insightly CRM, but some of the standouts include its ease of use, flexibility, and robust integration capabilities. The platform has helped my team streamline sales processes and better manage customer relationships. It is a great value for the price, and I have been very pleased with the results. |
If I had to nitpick, I would say that the interface could be a bit more user-friendly. There is a lot of functionality packed into the platform, and it can be overwhelming for users or new team members who are not familiar with CRM software. However, this is a minor issue and does not impact the overall usefulness of the platform. |
Product Description
Freshsales CRM software is a single tool that high-growth, high-velocity sales teams need. It is equipped with features that help sales teams have quick context, communicate effectively from the software, and close deals faster. Learn more about Freshsales
Starting Price: $0 For upto 3 Users
Recent Review
"All in One CRM for any type of business - its an amazing ride to use Freshsales" - Nazeeruddin Syed
| Pros | Cons |
|---|---|
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Its customer journeys, its chatbot making it so easy, its easily accessible on any platform with a link, customize to your needs and yes, run campaigns from within the platform. |
Very complex and technical, there is overlap of information, and the UI is not that great. Over-customization doesnt always feel great. Integration with other apps becomes a concern with webhooks, and their support is only available at night time. |
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Lead Management and Sales Pipeline Management are the most extensive and exciting features that this product has. You can keep track of anything and everything throughout the software and also see each individuals progress to further see the project. |
Sometimes, customer support takes a lot of time to solve the queries.Notifications although automated can sometimes be delayed.Support engineers can take months if not a few years to fix the issue. |
Product Description
Empower your team with a CRM that adapts as fast as you do, turning customer interactions into lasting relationships. Learn more about Creatio CRM
Starting Price: $25 User/Month
Recent Review
"Excellent Services " - tayyab tahir
| Pros | Cons |
|---|---|
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What I find most impressive about Creatio is its seamless integration of powerful features within an incredibly user-friendly interface. This balance between sophistication and accessibility is crucial for businesses aiming to streamline their processes. |
While Creatio is a powerful and versatile CRM and business process automation tool, there is always room for improvement to meet the evolving needs of businesses. Here are a few areas where Creatio could potentially enhance its features: |
Product Description
LeadSquared CRM is a complete CRM platform for businesses. It combines the features offered by both CRMs as well as marketing automation software, and thus brings your sales and marketing teams on the same page. Learn more about LeadSquared
Starting Price: $35 User/Month
Recent Review
"One of the best CRM to track prospect leads" - Imran Faruquei
| Pros | Cons |
|---|---|
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Its advanced search filter options. |
Fetching any report on LeadSquared can be improved. |
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Easy to use, seamless support, 3rd party integrations, customised solutions for your requirements. A great product all in all. Equally good for all sizes - large to small enterprises. Lowest pricing in the segment. Way better than its competitors. I have had the opportunity to use it at my previous organisation as well as the current one. For a SaaS product, it is absolutely essential to have a great support team. Though rarely required, this is one organisation/product where the support is on par with the best in the world. |
Easy to use, seamless support, third-party integrations, and customized solutions for your requirements. A great product all in all. Equally good for all sizes - large to small enterprises. Lowest pricing in the segment. Way better than its competitors. I have had the opportunity to use it at my previous organization as well as the current one. For a SaaS product, it is absolutely essential to have a great support team. Though rarely required, this is one organization/product where the support is on par with the best in the world. |
Product Description
monday.com Work OS is the no-code project management platform that lets you easily plan, manage, and track projects, collaborate in real-time, and use automations and integrations to streamline workflows and save time. Learn more about monday.com
Starting Price: $0 Life Time
Recent Review
"My story of my first year of using this robust solution" - Thiago Montiel
| Pros | Cons |
|---|---|
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Monday.com solves the problem of information silos and a lack of transparency within teams by centralizing communication and tasks in a single, accessible location. However, the problem it can create is "analysis paralysis" or over-engineering. |
The aspect that requires immediate improvement is the complexity and cost of its plan structure. It's frustrating that essential features (such as advanced automations or certain integrations) are locked behind the highest price tiers. |
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monday.com is a versatile work operating system designed to help. |
"Easy to use is the part I like best about the app. monday.com is versatile." |
Product Description
Streamline your business operations and enhance customer relationships with Oracle NetSuite ERP, the all-in-one solution that eliminates data silos and boosts efficiency. Learn more about Oracle NetSuite ERP
Starting Price: Available on Request
Recent Review
"Interface was cool, Reports are very useful, Easy to use, Multiple Interface for every department, Control & Data Protection is very Good, Customer Support is very effective." - Devvrat Pandey
| Pros | Cons |
|---|---|
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Multiple interfaces, easy-to-use software, can use software from anywhere on a laptop, customer support is good. |
Some reports need to be more detailed, enabling us to reconcile GSTR-2B with books. Sometimes it hangs, but it is due to the internet connection, so not a con. |
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Oracle NetSuite can be customized to meet the specific needs of different businesses. This allows businesses to tailor the software to their specific requirements, ensuring that they get the most out of the system. Also, being cloud-based means that users can access Oracle NetSuite from anywhere, at any time, as long as they have an internet connection. This provides greater flexibility and convenience, allowing users to work remotely or on the go. |
Oracle NetSuite can be expensive, particularly for small businesses. The software requires a subscription, and there may be additional costs for implementation, customization, and support. |
Product Description
Zendesk Sell streamlines your sales process by eliminating manual data entry, freeing up your team to focus on building genuine customer relationships. Learn more about Zendesk Sell
Starting Price: $19 Per Month
Recent Review
"Simple yet efficient" - Suhail Ameen
| Pros | Cons |
|---|---|
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Its implementation is widespread, and one of the qualities that we use best and that contributes the most to our work is the mobile application, as it is easy and much more practical to use at any time and anywhere. As CRM software, it provides us with multiple integration functions with social networks, email, and calendars, among other powerful tools. It allows us to manage current clients and potential clients; in this way, we maintain greater knowledge and control over our client portfolio. |
Customer service used to be one of their strong points. You could get an answer via chat within just a couple of minutes, or call them on the phone if you wanted, etc. Lately, that has not been the case. I havent been able to get ahold of a sales or support person after over 2 days of trying... I hope they fix this. |
Product Description
Transform customer interactions into delightful experiences with a seamless, intuitive CRM solution. Learn more about Freshdesk
Starting Price: $0 Per Month
Recent Review
"Simple, useful, reliable, the best ticket management solution" - Riccardo Loli
| Pros | Cons |
|---|---|
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The built-in automation features, such as scheduled responses and automatic ticket routing, have saved us a lot of time. The online chat and user ticket management are fantastic, as I can attest. |
Theres nothing I dont like about Freshdesk. The only thing that could be improved is if the analytics were more customizable; currently, theyre not robust enough to meet our needs for advanced reporting. |
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I liked the developer support and API documentation for customization and implementation in a private service. |
Some more detailed services are confusing to users. Some features have the same meaning but are represented differently. |
Product Description
Streamline your customer interactions and eliminate chaos with ClickUps all-in-one CRM solution, designed to keep your team organized and your clients happy. Learn more about ClickUp
Starting Price: $0 Forever
Recent Review
"One App, Endless Possibilities—ClickUp Transformed the Way We Work" - Carol Luna
| Pros | Cons |
|---|---|
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I like the built-in time tracking, which helps us monitor how long tasks actually take. We use templates for projects and tasks, which saves time and keeps our processes consistent. |
The original text is grammatically correct. No changes are needed. |
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The built-in time tracking feature allows my team to log time directly within tasks, making it easy to track project progress and resource allocation. |
ClickUp’s desktop version is robust, but the mobile app often falls short. |
Product Description
PeopleSoft CRM software streamlines and automates complex CRM tasks, enabling users to achieve more in less time. Learn more about PeopleSoft CRM Software
Starting Price: Available on Request
Product Description
Apptivo CRM Software is online customer relationship management software for small businesses. It views from the customer and includes integrated billing, projects, and support sales tracking system. Learn more about Apptivo CRM
Starting Price: $0 User/Month/Billed Annually
Recent Review
"Outstanding Customer Management and easy-to-use system" - Mandeep Jhajj
| Pros | Cons |
|---|---|
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Equipped with an instant customer support system and email integration, it makes communication simpler and easier. It is perfectly operative in case, project, and workflow management. |
Email function is unresponsive at times. Doesn’t support Windows and BlackBerry platforms. |
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Having an array of unique features and sales tools for pipeline visualization, accounting, tracking, and lead management, it increases the workflow and makes management trouble-free. |
Didn’t find any cons, delayed functioning may annoy you. Force close and Keep refreshing |
Product Description
Sell.Do is an end-to-end real estate CRM that empowers real estate businesses to automate their marketing & sales cycle, optimize operations, and attain maximum ROI. The unique software solution has been built exclusively by real estate experts and industry veterans to enhance the overall client relationship experience of the real estate ecosystem. One click connect with native WhatsApp, AI Calling and sentiment analysis. Learn more about Sell.Do
Starting Price: Available on Request
Recent Review
"Highly Customisable CRM with Robust Support and Reporting Features" - Suraj Joshi
| Pros | Cons |
|---|---|
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Sell.do CRM provides a wide range of customization capabilities, fully customized reports, and Sell.do’s customer support is accessible and reliable. |
Initial setup time, complexity for small teams, customization capabilities, and support options come at a cost. |
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Project and Inventory Management, Lead Management and Nurturing, Sales Tracking and Reporting, Team Collaboration, and Good Customer Support. |
While the CRM is robust, we’ve found that the customization options for managing large, complex projects could be expanded. More flexibility in workflows and reporting would allow us to tailor the system more closely to our specific project needs. |
Product Description
nTireCRM offers user-friendly tools that simplify CRM software, making it easier to streamline operations and boost efficiency effortlessly. Learn more about nTireCRM
Starting Price: Available on Request
Recent Review
"Opportunity for Growth and Learning NTIRECRM" - kaarthi
| Pros | Cons |
|---|---|
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CRM software provides the opportunity to enhance data quality through integration with various sources, ensuring a holistic view of customer information and improving decision-making. |
Scalable CRM solutions ensure that businesses are well prepared to accommodate growth and expansion. |
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NtireCRM provides powerful reporting and analytics tools. Users can generate detailed reports on sales performance, customer behavior, and other key metrics. |
There have been instances of occasional lag or slow performance, particularly when handling large volumes of data. While not a frequent issue, it can be frustrating when it occurs. |
Product Description
Bitrix24 streamlines your sales process by unifying communication and automating tasks, freeing you to focus on building customer relationships. Learn more about Bitrix24
Starting Price: Available on Request
Recent Review
"Bitrix 24, an all-inclusive Digital workspace" - ITORO ETIM
| Pros | Cons |
|---|---|
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Bitrix24, as comprehensive as it is, prides itself on a wide range of features, but the most appealing to me of these features are the project management, CRM, and communication features. |
Bitrix24 is always improving and adding new features. All features are great, and as always, were looking out for more surprises. |
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Workspace collaboration and intuitiveness for effective task monitoring and evaluation. |
Customer Relationship Management (CRM) systems help businesses manage interactions with customers, improving relationships and sales. |
Product Description
Stop your struggle to gain insight into what your customers want and expand your systems abilities with NetSuite CRM. This Oracle NetSuite CRM software works in the cloud and gathers useful customer information using online surveys and inquiry forms. Learn more about Oracle NetSuite CRM
Starting Price: Available on Request
Recent Review
"Good" - Yashwanth
| Pros | Cons |
|---|---|
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NetSuite is a good cloud ERP solution for small and medium businesses. |
NetSuite ERP is fully cloud-based. You can access the tool from any web platform and it supports most ERP functions. NetSuite is a very well-thought-out system. |
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The best in looks. |
There are no grammatical errors in the text provided. |
Product Description
With user-friendly tools, our CRM software simplifies tasks, making it easier for teams to streamline operations and boost efficiency effortlessly. Learn more about Teams
Starting Price: $0 User/Month
Recent Review
"Teams review " - Tushar goel
| Pros | Cons |
|---|---|
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Ease of sharing files |
Frequently crashes. |
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Meetings and calendar setups |
If meetings are external but updated in the teams calendar, then have notification of the same. That the meeting is on a different platform. |
Product Description
Oracle NetSuite OpenAir enhances CRM software by streamlining project management and resource allocation, ensuring seamless collaboration and improved client relationships. Learn more about Oracle NetSuite OpenAir
Starting Price: Available on Request
Recent Review
"I used Oracle software as Udise+" - Satish Joshi
| Pros | Cons |
|---|---|
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Its easy to use, and the result of this software is accurate and easy to use. |
As output from Oracle is easy to download, but internet connectivity is a problem in remote areas of Uttarakhand. |
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A fairly basic user interface makes it easy for all users to use. Tracking even the simplest job for reporting purposes is possible. |
There are just a few options for reporting timesheets. He or she might be stronger in their approach. |
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