What is Custify?

Custify’s Customer Success Platform engineered for B2B SaaS businesses and enables them to reduce their churn and increase Customer Lifetime Value. Customer Success Managers always reach out proactively and efficiently.

Pricing

Custify Starting Price

$ 899/Up to 3 Seats / Users

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Key Features of Custify

Here are the powerful features that make Custify stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • Customer Management
  • Customer Support
  • Survey Management
  • Onboarding
  • 360 Degree Feedback
  • Analytics
  • Accounting Management
  • Communication Management
  • Feedback Collection
  • Complaint Monitoring
  • Customer Engagement
  • Search
  • Account Alerts
  • Customer Lifecycle Management
  • Health Score
  • Usage Tracking / Analytics
  • Account Management
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Custify Pricing

Here are the pricing plans for Custify. Choose the plan that best fits your requirements and budget. Get Detailed Custify pricing as per your requirements.

Standard
$ 899
Up to 3 Seats / Users
  • Tracking of health scores / KPIs
  • Customer 360° profiles
  • Customer outreach directly from Custify
  • Customer segmentation
  • Automation / Playbooks
  • Actionable task management
  • Custom integrations
  • Concierge onboarding
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Custify Specifications

Get a closer look at the technical specifications and system requirements for Custify. Find out if it's compatible with your operating system and other software.

Deployment :
Cloud Based
Subscription Plan :
Monthly, Yearly
Accessibility :
API
Customization
Mobile Support
Desktop Platforms :
Web app
Language Support :
English
Business :
SMBs
Agencies
Enterprises
Available Support :
Email
Custify Categories on SoftwareSuggest :
Integrations :
  • GMail
  • Slack
  • Hubspot
  • Zapier
  • ChargeBee
  • Segment
  • Zoho CRM
  • Zendesk Support
  • Salesforce
  • Intercom
  • Pipedrive
  • Freshdesk
  • Stripe
  • Recurly
  • Close CRM
Company Details :
Company Name : Custify
Headquarter : Bucharest
Website : Visit Website

Custify Comparisons

Compare Custify with other similar options available in Customer Success Software. Explore the key differences to see why it's the top choice for businesses and individuals.

Custify Description

Here's the comprehensive description of Custify. Gain a brief understanding of its unique features and exceptional benefits.

Custify offers a Customer Success Platform and is primarily designed for B2B SaaS businesses. It enables the Customer Success Managers to help reducing churn and increase customer lifetime value of their accounts.

Custify also gathers data from various systems like CRM, support or billing and also is able to collect in-product usage insights automatically. All this is then presented along with all relevant customer success KPIs and client interactions in an easy to understand dashboard.

Whenever a customer got stuck during the onboarding process, had a expired trial or dropped in usage, Custify will know and proactively inform the Customer Success Managers. For workflows that are information driven and repetative, the sophisticated automation engine can take care of. The features include, among others:

  • Customer 360 view: All customer data from your systems like CRM, support, billing, etc. in one single place without spreadsheet maintenance.
  • Growth: enabling you to automatically identify renewal, growth, and upsell opportunities.
  • Tasks and Alerts: Get notifications when a customer is at risk to renew, stuck in onboarding, and is about to churn or when the opportunities emerge.
  • Customer Health: Identify at-risk customers and minimize unwanted churn. Keep track of your KPIs and determine health scores.
  • Automation: Design playbooks and automate low-touch Customer Success workflows and concentrate on white-glove tasks.
  • Customer Lifecycle: Perceive product adoption and increase customer satisfaction while onboarding, ensure contract renewals, and turn customers into advocates.

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Alternatives of Custify

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Custify FAQs

How much does Custify cost?

The starting price of Custify is ₹ 64728/Up to 3 Seats / Users. It has different pricing plans:

  1. Standard : ₹ 64728/Up to 3 Seats / Users

The details of Custify’s free trial have not been shared by the vendor.

What apps do Custify integrate with?

Custify integrates with various apps:

  • GMail
  • Slack
  • Hubspot
  • Zapier
  • ChargeBee
  • Segment
  • Zoho CRM
  • Zendesk Support
  • Salesforce
  • Intercom
  • Pipedrive
  • Freshdesk
  • Stripe
  • Recurly
  • Close CRM

What are the top 5 features for Custify?

The top 5 features for Custify are:

  • Customer Management
  • Customer Support
  • Survey Management
  • Onboarding
  • 360 Degree Feedback
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