Find the Best Customer Communications Management Software
Best customer communications management software includes Zoho desk, help scout, thryv, trail pharma CRM, and amocrm. It aids businesses in managing numerous client communications across various mediums.
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List of 20 Best Customer Communications Management Software
Category Champions | 2024
Zoho Desk powers faster issue resolution, boosts c
With Zoho Desk, agents become more productive, managers become more impactful, and customers become more empowered. It's customizable, convenient to use, and doesn't cost you a fortune. Part of Zoho's 45+strong suite of business software. Read Zoho Desk Reviews
Explore various Zoho Desk features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all Zoho Desk Features- Chat / Messaging
- Call Recording
- Multi-Channel Communication
- Customer Support Tracking
- Multi-brand Help Center
- Personalization
- Call Center Management
- Embeddable self-service
Pricing
Zoho Desk Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Category Champions | 2024
100% Free CRM Software for Your Business
With our innovative CRM software, businesses of all sizes can now seamlessly manage their customer relationships with ease. Join the future of customer management today and see the difference for yourself. Read FreeCRM for SMBs Reviews
Explore various FreeCRM for SMBs features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all FreeCRM for SMBs Features- Contract Management
- Dependency Management
- Knowledge Base
- Invoice Management
- Deal Management
- Dashboard
- Lead Management
- Quotes/Proposals
Pricing
FreeCRM for SMBs Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Software by HubSpot
HubSpot Client Management Software helps to business to keep the complete eye on each and every leads and touch point with those leads to track the lead status. Hubspot lead scoring system helps sales team reduce the time and efforts in filtering out the bulk lead. Read Hubspot CRM Reviews
Explore various Hubspot CRM features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all Hubspot CRM Features- Sales meeting scheduling
- Campaign Management
- Reporting/Analytics
- Call List Management
- Marketing Automation
- Document Management
- Search/Filter
- Scheduling
Pricing
Hubspot CRM Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Contenders | 2024
The Next Generation Pharma CRM
The Next Generation Pharma CRM for Indian Pharmaceutical companies with customer centricity at the core. Trail is India's only Pharma CRM with intelligent capabilities like Smart Tour Plan, Smart CLM, Primary and Secondary Sales automation and truly innovation driven Sales Force Effectiveness & Automation system combined. Read Trail Pharma CRM Reviews
Explore various Trail Pharma CRM features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all Trail Pharma CRM Features- Lead Scoring
- Analytics/ROI Tracking
- Real-time Chat
- Mobile Optimized Emails
- Event Triggered Email
- Campaign Analysis
- Customer Profiles
- Scorecards
Trail Pharma CRM Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
High Performer | 2024
The world’s first messaging-powered CRM.
Kommo is a cloud-based sales management solution for small business. It automates your pipeline, interacting with leads at the right time with the right message—that way, leads are nice and warm when your sales reps get them. Read Kommo Reviews
Explore various Kommo features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all Kommo Features- Landing Pages
- Developer API
- Case Management
- Marketing Automation
- Project Management
- CRM & Sales Reports
- Opportunity Management
- Workflow Management
Pricing
Base
$ 15
User/Month/Billed Annually
Enterprise
$ 45
User/Month/Billed Annually
Advanced
$ 25
User/Month
Kommo Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Emergents | 2024
With 400+ Features to Automate Your Business Proce
helps you maximize the productivity of your employees, secure more successful sales closings, and streamline your organization's sales and marketing processes. Read Tranquil CRM Reviews
Explore various Tranquil CRM features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all Tranquil CRM Features- Milestone Tracking
- CRM Analytics
- Task automation
- Performance Management
- Commission Calculations
- Lead Database Integration
- Data Security
- Data Import and Export
Pricing
Ultimate Pro
$ 5000
One Time Payment / Unlimited Users
Business pro
$ 3750
One Tme Payment / Unlimited Users
Standard Pro
$ 2500
One Time Payment / Unlimited Users
Tranquil CRM Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Contenders | 2024
CRM with Sales and Leads Generation Tools for Busi
SLGT - CRM providing technical advancements to engage with your customers and managing the relationship with potential and Future Customers. SLGT - Sales and Leads Generation Tools assisting to bring leads to improve sales productivity. Read SLGT - CRM Reviews
Explore various SLGT - CRM features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all SLGT - CRM Features- Workflow Management
- Customer Targeting
- Communication Management
- Contract Management
- CRM
- Analytics
- Campaign Tracking
- Commission management
Pricing
Free
$ 0
Forever
SLGT - CRM Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Contenders | 2024
Everything you Need to Run Your Business
If you are looking for software to revolutionize your small business communication Thryv is the right choice for you. It helps you to manage customer and contacts sending them fast text messages and Emails. Read Thryv Reviews
Explore various Thryv features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all Thryv Features- Coupons
- Estimates & Invoices
- Quotes/Estimates
- Analytics
- Access Controls/Permissions
- Engagement Monitoring
- Sales pipeline management
- Scheduling & Appointments
Pricing
Basic
$ 0
Per Month
Plus
$ 20
Seat/Month
Professional
$ 30
Seat/Month
Thryv Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Emergents | 2024
Software by Help Scout
Help Scout is a web based help desk composed for a great customer experience. It creates multiple mailboxes for each shared email address so you can work seamlessly across departments, or manage several products Read Help Scout Reviews
Explore various Help Scout features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all Help Scout Features- Help Desk Management
- Document Management
- Incident Management
- Email Integration
- Inbox Queue Management
- Self Service Portal
- Service Level Agreement (SLA) Management
- Ticket Management
Pricing
Free
$ 0
Forever/Unlimited user
Standard
$ 20
User/Month
Plus
$ 32
User/Month
Help Scout Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Software by BombBomb
BombBomb is a fully featured Email Marketing Software designed to serve Enterprises, SMEs. BombBomb provides end-to-end solutions designed for Macintosh. This online Email Marketing system offers Template Management, Video Streaming, CAN SPAM Compliance, Subscriber Management, Drip Campaigns at one place. Read BombBomb Reviews
Explore various BombBomb features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all BombBomb Features- Mobile Screen Support
- Mobile Optimized Emails
- Reporting/Analytics
- Image Library
- Email Marketing
- Dynamic content
- CAN SPAM Compliance
- Analytics
BombBomb Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Category Champions | 2024
Engage, Sell and Support Customers at scale using
Interakt enables businesses to manage customer interactions, facilitate sales and customer support on WhatsApp at scale. Powered by the official WhatsApp Business platform, Interakt provides a shared Inbox, campaign manager, WhatsApp Commerce,15+ integrations, and more. Read Interakt WhatsApp Business Reviews
Explore various Interakt WhatsApp Business features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
- Sales Intelligence
- Campaign Scheduling
- Lead Segmentation
- 24/7 Support
- Brand Management
- Categorization / Grouping
- Customizable CTAs
- Marketing Automation
Pricing
Starter Plan
$ 14
Full License
Growth Plan
$ 35
Full License
Advanced Plan
$ 49
Full License
Interakt WhatsApp Business Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Category Champions | 2024
One Product, One App, One Solution
Streamline processes, enhance customer engagement! Manage leads, customers, projects, emails. Low-code, user-friendly, open APIs - ideal for all industries. Foster growth, nurture relationships, drive excellence! Read Vryno Reviews
Explore various Vryno features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all Vryno Features- Facility Scheduling
- Background Screening
- Risk Management
- Dependency Management
- Resume Search
- Promotions Management
- Contact Database
- Source Tracking
Pricing
Enterprise
$ 20
User/Month (Annual Billing)
Vryno Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Emergents | 2024
Software by Ecrion Software
Ecrion is a fully featured Document Management Software designed to serve Enterprises, SMEs. Ecrion provides end-to-end solutions designed for Windows. This online Document Management system offers Dynamic content, Multi-Channel Communication, Document Assembly, Document Retention, Collaboration Tools at one place. Learn more about Ecrion
Explore various Ecrion features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all Ecrion Features- Dashboard
- Email Distribution
- File Type Conversion
- Document Archiving
- Analytics
- Document Retention
- Document Indexing
- Interactive Content
Ecrion Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Emergents | 2024
Customer messaging solution for every business
Userlike is a Software-as-a-Service customer messaging platform that allows your business to provide real-time communication on your website and messaging apps like WhatsApp. Learn more about Userlike
Explore various Userlike features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all Userlike Features- Template Management
- Shortcut Messages
- Multi-Channel Collection
- Lead Capture
- Proactive Invitations
- Customer Service Analytics
- Contact Database
- Persistent Chat
Pricing
Free
$ 0
14 Days
Team
$ 90
Per Month
Corporate
$ 290
Per Month
Userlike Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Emergents | 2024
Software by Preferred Market Solutions, LLC
Preferred Patron Loyalty Software is a special design for small, medium and large loyalty management software with features such as gift card system, CRM, membership portal, referral tracking, loyalty card system and etc. It has offered by four editions like as bronze, silver, gold and platinum according to the different budget of businesses. Learn more about Preferred Patron Loyalty
Explore various Preferred Patron Loyalty features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
- Gift Card Management
- Corporate Memberships
- Discount Management
- Referral Management
- Loyalty Management
- Member Portal
- Loyalty Card System
- CRM
Pricing
Bronze Edition
$ 69
Per Month
Silver Edition
$ 129
Per Month
Gold Edition
$ 249
Per Month
Preferred Patron Loyalty Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Emergents | 2024
Software by Jivosite Inc.
If you are looking to serve your visitors in an advanced manner to augment your sales figures, JivoChat is what you need the most. This open source live chat software helps you strengthen your customer relationship & empower your customer support. Learn more about JivoChat
Explore various JivoChat features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all JivoChat Features- Conversation Notes
- Knowledge Database
- Transfers / Routing
- Canned Responses
- Website Visitor Tracking
- File Sharing
- Geo Targeting
- Screen Sharing
Pricing
Basic
$ 0
Forever
Professional
$ 10
Agent/Month
JivoChat Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Software by MOXTRA
Moxtra is a fully featured Collaboration Software designed to serve Agencies, Startups. Moxtra provides end-to-end solutions designed for Macintosh. This online Collaboration system offers Task Management, Knowledge Management, Content Management, Document Management, Video Conferencing at one place. Learn more about Moxtra
Explore various Moxtra features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all Moxtra Features- Contact Management
- Task Management
- Project Management
- Knowledge Management
- Calendar Management
- Discussion Boards
- Real Time Editing
- Video Conferencing
Moxtra Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Emergents | 2024
Are you chasing change? Start leading it, be a gam
LiveVox is a AI-powered cloud-based contact center platform, designed to enhance the customer experience through every channel. Utilizing the latest public cloud technology, LiveVox is an integrated omnichannel CCaaS that combines voice, email, chat, and messaging. Learn more about LiveVox
Explore various LiveVox features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all LiveVox Features- Call Screening and Filtering
- Manual Dialer
- Call Logs
- AI / Machine Learning
- Call analytics and reporting
- CRM integration
- Call Scripting
- Campaign Management
Pricing
Essential
$ 65
User/Month
Professional
$ 120
User/Month
Enterprise
$ 150
User/Month
LiveVox Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Software by Nexmo
Nexmo is leading call tracking software that can help you ensure the high productivity of your employees by tracking their activities. You can track SMS and voice conversation, check the browser history and even block certain sites as well. Learn more about Nexmo
Explore various Nexmo features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Features
View all Nexmo Features- Conversion Tracking
- Call Routing
- Call Recording
- Campaign Management
- IVR / Voice Recognition
- Keyword Tracking
- Call Reporting
- Caller ID
Nexmo Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
Emergents | 2024
Omni-channel software platform for business
Blinger.io offers all popular messengers in the mix along with e-mail and live chat to facilitate customer support and sales experience for companies. Sort your operators into groups based on keywords, set up autoresponders. Learn more about Blinger.io
Explore various Blinger.io features, compare the pricing plans, and unlock the potential of seamless operations by selecting the right software for your business.
Pricing
Basic
$ 50
User/Month
Blinger.io Caters to
- StartUps
- SMBs
- Agencies
- Enterprises
FAQs
Customer communications management software is a piece of software that allows businesses to manage communications with customers across various platforms.