Best Customer Experience Management Software for ECommerce Businesses

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List of 30 Best Customer Experience Management Software in ECommerce Industry

Showing 1 - 30 of 37 products
#1

Olark is a customer experience management software for ECommerce industry. This customer experience management platform can be used by Startups, Enterprises, SMEs, Freelancer. It provides main features like Agent Scheduling, Assignment Management, Call Me Option and more. Read Olark Reviews

Starting Price: $17 Agent/Month

#2

Zoho CRM is a customer experience management tool that is available on Web App platforms. This ECommerce industry software also provides mobile support on IOS, Android platforms. Read Zoho CRM Reviews

Starting Price: $10 User/Month

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Free Trial

Recent Review

"It provide Remote Access Plus 7 it's a Low-code pl..." - Adam John

#3

This customer experience management software includes various functions like Email Integration, Customer DataBase, Online Activation for ECommerce industry. Freshdesk provides Monthly, Yearly payment methods. Read Freshdesk Reviews

Starting Price: $0 Per Month

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Recent Review

"Its dashboard and collaborative feature helps in i..." - Ruchika Singh

#4

Zendesk is a software that serves all businesses in ECommerce industry. You can purchase this customer experience management software via Monthly, Yearly payment options with free trial available. Read Zendesk Reviews

Starting Price: $5 Agent/ Month

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Free Trial

Recent Review

"The best thing about Zendesk is that being a cloud..." - Javier Daddino

#5

Salesforce is a Cloud Based customer experience management platform that is suitable for ECommerce industry. This solution has a broad range of features including CRM, CRM & Sales Dashboards, Customer Management and more. Read Salesforce Reviews

Starting Price: $25 User/Month

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Free Trial

Recent Review

"interconeted with other app solutions, yo got ever..." - Sor Jesusnicolle Caraballo

#6

This Cloud Based customer experience management tool is designed specifically for the ECommerce industry. It provides fundamental modules like Customer Support, Knowledge Management, On-Demand (SaaS) and more. Read Kapture CX Reviews

Starting Price: $20.82 User/Month/Billed Annually

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Recent Review

"User friendly software Cost effective Completely..." - sowmya

#7

RingCentral Engage Digital is a customer experience management platform that is suitable for Enterprises, in ECommerce industry. This software supports Dutch, English, French, German, Spanish language and provides customization. Learn more about RingCentral Engage Digital

Starting Price: Available on Request

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#8

Trail Pharma CRM is a customer experience management software for ECommerce industry. This customer experience management platform is for Startups, SMEs, Agencies, Enterprises and can be deployed on Cloud Based. Key features include CRM, CRM & Sales Dashboards, CRM & Sales Reports and more. Read Trail Pharma CRM Reviews

Starting Price: Available on Request

Free Trial
#9

LeadSquared - CRM is a Cloud Based customer experience management platform suitable for Startups, SMEs, Enterprises in ECommerce industry. Key features include Capture Leads from Twitter/Facebooks, CRM & Sales Dashboards, CRM & Sales Reports and more. Read LeadSquared - CRM Reviews

Starting Price: $17.36 User/Month/Billed Annually

Mobile App
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Free Trial

Recent Review

"Easy to Use, Seamless support, 3rd party Integrati..." - Soumik Hazra

#10

Simply CRM is a customer experience management software for ECommerce industry. This customer experience management platform can be used by Freelancer, Startups, SMEs, Agencies, Enterprises, . It provides main features like Customer Management, Customer Support, Document Management and more. Read Simply CRM Reviews

Starting Price: $25 Per Month

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Free Trial

Recent Review

"I tried Zoho, HubSpot, Insightly and Pipedrive! I ..." - Abel Sorensen

#11

WorkHub Tasks is a customer experience management tool that is available on Web App platforms. This ECommerce industry software doesn’t provide mobile support. Read WorkHub Tasks Reviews

Starting Price: Available on Request

Free Trial

Recent Review

"Compared to similar tools, WorkHub Tasks boasts su..." - Nouman Saleem

#12

This customer experience management software includes various functions like Asset Management, CRM & Sales Dashboards, CRM integration for ECommerce industry. WixAnswers.com provides Monthly, Yearly, Onetime(Perpetual license) payment methods. Read WixAnswers.com Reviews

Starting Price: $24 Per Month

Free Trial

Recent Review

"User-friendly interface: Wix Answers has an intuit..." - syed ali

#13

WebMaxy Analyzer is a software that serves all businesses in ECommerce industry. You can purchase this customer experience management software via Monthly, Yearly payment options with free trial available. Read WebMaxy Analyzer Reviews

Starting Price: $33 Per Month

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Free Trial

Recent Review

"Easy to integrate, user-friendly interface, reason..." - Nick Contado

#14

Yotpo is a Cloud Based customer experience management platform that is suitable for ECommerce industry. This solution has a broad range of features including CRM, Event Calendar, Membership Management and more. Read Yotpo Reviews

Starting Price: Available on Request

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Free Trial

Recent Review

"They send emails to customers acking for reviews. ..." - Brittany Ell

#15

This Cloud Based customer experience management tool is designed specifically for the ECommerce industry. It provides fundamental modules like Campaigns, Customer Management, Email Marketing / SMS Marketing and more. Read BetterCommerce Reviews

Starting Price: Available on Request

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Free Trial

Recent Review

"Promotion Engine, PIM, OMS and Subscription Module..." - Ajay G

#16

SurveyLab is a customer experience management platform that is suitable for Freelancer, Startups, SMEs, Agencies, Enterprises in ECommerce industry. This software supports English, Polish language and provides customization. Read SurveyLab Reviews

Starting Price: $25 Per Month

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Free Trial

Recent Review

"Great survey software. Easy to use. I love mobile ..." - Kuba

#17

piHappiness is a customer experience management software for ECommerce industry. This customer experience management platform is for Freelancer, Startups, SMEs, Agencies, Enterprises and can be deployed on Cloud Based. Key features include Customer Support, Mobile Support, Survey Management and more. Read piHappiness Reviews

Starting Price: $49.99 Per Month

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Free Trial

Recent Review

"It is easy to send the survey through email and SM..." - Chanakya

#18

Umber Ghar is a Cloud Based customer experience management platform suitable for SMEs, Agencies, Enterprises in ECommerce industry. Key features include Dashboard, Campaign Management, Client / Property Matching and more. Read Umber Ghar Reviews

Starting Price: $0 Per Month

Free Trial

Recent Review

"It's a very innovative software which has eliminat..." - Anirudh Natuu

#19

CViewSurvey is a customer experience management software for ECommerce industry. This customer experience management platform can be used by . It provides main features like Offline Access, Survey Management, Self Service Portal and more. Read CViewSurvey Reviews

Starting Price: Available on Request

Recent Review

"Cviewsurvey helps a non-technical user or common m..." - Shubham Kumar

#20

TeamSupport is a customer experience management tool that is available on Windows, Linux, Macintosh platforms. This ECommerce industry software also provides mobile support on Android, IOS platforms. Learn more about TeamSupport

Starting Price: $65 Agent/Month/Billed Annually

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Free Trial
#21

This customer experience management software includes various functions like Customer Management, Incident Management, Service Desk (ITIL ITSM) for ECommerce industry. Wolken Care provides Onetime(Perpetual license) payment methods. Learn more about Wolken Care

Starting Price: $0 Per Month

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#22

Zenloop is a software that serves all businesses in ECommerce industry. You can purchase this customer experience management software via Monthly, Yearly, Onetime(Perpetual license) payment options with free trial available. Learn more about Zenloop

Starting Price: Available on Request

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#23

Hello Customer is a Cloud Based customer experience management platform that is suitable for ECommerce industry. This solution has a broad range of features including Survey Management, Onboarding, Collaboration and more. Learn more about Hello Customer

Starting Price: Available on Request

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#24

This Any customer experience management tool is designed specifically for the ECommerce industry. It provides fundamental modules like 360 Degree Feedback, Scheduling, Social Recognition and more. Learn more about SurveySensum

Starting Price: Available on Request

#25

inCust is a customer experience management platform that is suitable for Startups, SMEs, Agencies, Enterprises, in ECommerce industry. This software supports English language and provides customization. Learn more about inCust

Starting Price: $15 Per Month

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Free Trial
#26

Knowmax is a customer experience management software for ECommerce industry. This customer experience management platform is for Startups, SMEs, Agencies, Enterprises and can be deployed on Cloud Based. Key features include Case Management, Knowledge Management, Content Management System and more. Learn more about Knowmax

Starting Price: Available on Request

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Free Trial
#27

LitmusWorld for CX is a Cloud Based customer experience management platform suitable for SMEs, Enterprises, in ECommerce industry. Key features include Campaigns, CRM, Customer Management and more. Learn more about LitmusWorld for CX

Starting Price: $0.01 Projects/Month

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#28

Touchpoint CX is a customer experience management software for ECommerce industry. This customer experience management platform can be used by Startups, SMEs, Agencies, Enterprises. It provides main features like Survey Management, Real Time Reporting, Feedback Management and more. Learn more about Touchpoint CX

Starting Price: Available on Request

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#29

Ipiphany is a customer experience management tool that is available on Web App platforms. This ECommerce industry software doesn’t provide mobile support. Learn more about Ipiphany

Starting Price: Available on Request

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#30

This customer experience management software includes various functions like Campaigns, Survey Management, Onboarding for ECommerce industry. Netcore Product Experience provides Monthly payment methods. Learn more about Netcore Product Experience

Starting Price: Available on Request

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Last Updated: April 24, 2023