Best Customer Experience Management Software for eCommerce Businesses
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List of 30 Best Customer Experience Management Software in eCommerce Industry
Freshdesk is a Cloud Based customer experience management platform suitable for Startups, Enterprises, SMEs, Freelancer in eCommerce industry. Key features include Email Integration, Customer DataBase, Online Activation and more. Read Freshdesk Reviews
Starting Price: Available on Request
Recent Review
"I liked the Developer support and API documentation..." - Jemin
Olark is a customer experience management software for eCommerce industry. This customer experience management platform can be used by Startups, Enterprises, SMEs, Freelancer. It provides main features like Agent Scheduling, Assignment Management, Call Me Option and more. Read Olark Reviews
Starting Price: $17 Agent/Month
Recent Review
"Easyness..." - Naveen Pabreja
Salesforce is a customer experience management tool that is available on Web App, Windows, MacOs platforms. This eCommerce industry software also provides mobile support on IOS, Android platforms. Read Salesforce Reviews
Starting Price: $25 User/Month
Recent Review
"It is very easy to use especially for..." - Nigel Gordon Pretorius
This customer experience management software includes various functions like Customer Management, Customer Support, Document Management for eCommerce industry. Simply CRM provides Monthly payment methods. Read Simply CRM Reviews
Starting Price: $25 Per Month
Recent Review
"I tried Zoho, HubSpot, Insightly and Pipedrive! I..." - Abel Sorensen
Zoho CRM is a software that serves all businesses in eCommerce industry. You can purchase this customer experience management software via Monthly, Yearly payment options with free trial available. Read Zoho CRM Reviews
Starting Price: $11 User/Month, Billed Annually
Recent Review
"Zoho CRM is designed with user-friendliness in mind...." - pravin jadav
LiveAgent is a Cloud Based customer experience management platform that is suitable for eCommerce industry. This solution has a broad range of features including CRM, CRM integration, Email Integration and more. Read LiveAgent Reviews
Starting Price: $9 Agent/Month
Recent Review
"That is so easy to use. Everyone in..." - Jozef
This Cloud Based customer experience management tool is designed specifically for the eCommerce industry. It provides fundamental modules like Audit Trail, Case Management, Task Management and more. Read Zendesk Reviews
Starting Price: $19 Agent/Month
Recent Review
"What is impressive about Zendesk is that it's..." - Mostafa Dakam
ProProfs Help Desk is a customer experience management platform that is suitable for Startups, SMEs, Enterprises in eCommerce industry. This software supports English language and provides customization. Read ProProfs Help Desk Reviews
Starting Price: $30 Per Month
Recent Review
"I love how easy it is to integrate..." - Digital Mukul
WorkHub Tasks is a customer experience management software for eCommerce industry. This customer experience management platform is for Freelancer, Startups, SMEs, Agencies, Enterprises and can be deployed on Cloud Based. Key features include Customer Management, Help Desk, Task Management and more. Read WorkHub Tasks Reviews
Starting Price: Available on Request
Recent Review
"Compared to similar tools, WorkHub Tasks boasts superior..." - Nouman Saleem
Kapture CX is a Cloud Based customer experience management platform suitable for Startups, SMEs, Enterprises in eCommerce industry. Key features include Customer Support, Knowledge Management, On-Demand (SaaS) and more. Read Kapture CX Reviews
Starting Price: $21 User/Month/Billed Annually
Recent Review
"Custom workflows..." - Sunil Kumar
Trail Pharma CRM is a customer experience management software for eCommerce industry. This customer experience management platform can be used by Startups, SMEs, Agencies, Enterprises. It provides main features like CRM, CRM & Sales Dashboards, CRM & Sales Reports and more. Read Trail Pharma CRM Reviews
Starting Price: Available on Request
Recent Review
"All in one ..." - V Yuvaraj
Vtiger CRM is a customer experience management tool that is available on Web App, Windows, MacOs platforms. This eCommerce industry software also provides mobile support on IOS, Android platforms. Read Vtiger CRM Reviews
Starting Price: $12 User/Month
Recent Review
"- Cloud based, access from anywhere - Easy and..." - Sophia Anah
This customer experience management software includes various functions like Campaigns, Customer Management, Email Marketing / SMS Marketing for eCommerce industry. BetterCommerce provides Monthly, Yearly, Onetime(Perpetual license), Transaction payment methods. Read BetterCommerce Reviews
Starting Price: Available on Request
Recent Review
"Promotion Engine, PIM, OMS and Subscription Module that..." - Ajay G
inCust is a software that serves all businesses in eCommerce industry. You can purchase this customer experience management software via Monthly, Yearly, Onetime(Perpetual license) payment options with free trial available. Learn more about inCust
Starting Price: $15 Per Month
TeamSupport is a Cloud Based customer experience management platform that is suitable for eCommerce industry. This solution has a broad range of features including Asset Management, Case Management, Contact Manager and more. Learn more about TeamSupport
Starting Price: $65 Agent/Month/Billed Annually
This Cloud Based customer experience management tool is designed specifically for the eCommerce industry. It provides fundamental modules like Case Management, CRM Analytics, Developer API and more. Learn more about Ipiphany
Starting Price: Available on Request
YoHe is a customer experience management platform that is suitable for Startups, SMEs, Enterprises in eCommerce industry. This software supports English language and provides customization. Learn more about YoHe
Starting Price: $200 Per Month
SurveySensum is a customer experience management software for eCommerce industry. This customer experience management platform is for Freelancer, Startups, SMEs, Agencies, Enterprises and can be deployed on Any. Key features include 360 Degree Feedback, Scheduling, Social Recognition and more. Learn more about SurveySensum
Starting Price: Available on Request
Yotpo is a Cloud Based customer experience management platform suitable for Startups, Enterprises, SMEs in eCommerce industry. Key features include CRM, Event Calendar, Membership Management and more. Read Yotpo Reviews
Starting Price: Available on Request
Recent Review
"They send emails to customers acking for reviews...." - Brittany Ell
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aichatbot is a customer experience management software for eCommerce industry. This customer experience management platform can be used by Freelancer, Startups, SMEs, Agencies, Enterprises. It provides main features like API Integration, Data Security, Channel Management and more. Learn more about aichatbot
Starting Price: Available on Request
Umber Ghar is a customer experience management tool that is available on Web App, Windows platforms. This eCommerce industry software doesn’t provide mobile support. Read Umber Ghar Reviews
Starting Price: Available on Request
Recent Review
"It's a very innovative software which has eliminated..." - Anirudh Natuu
This customer experience management software includes various functions like Case Management, Knowledge Management, Contact Management for eCommerce industry. Knowmax provides Yearly payment methods. Learn more about Knowmax
Starting Price: Available on Request
mParticle is a software that serves all businesses in eCommerce industry. You can purchase this customer experience management software via Monthly, Yearly payment options with free trial available. Learn more about mParticle
Starting Price: Available on Request
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CViewSurvey is a None customer experience management platform that is suitable for eCommerce industry. This solution has a broad range of features including Offline Access, Survey Management, Self Service Portal and more. Read CViewSurvey Reviews
Starting Price: Available on Request
Recent Review
"Cviewsurvey helps a non-technical user or common man..." - Shubham Kumar
This Cloud Based customer experience management tool is designed specifically for the eCommerce industry. It provides fundamental modules like Survey Management, Feedback Management, Surveys & Feedback and more. Read WebMaxy Analyzer Reviews
Starting Price: $33 Per Month
Recent Review
"Easy to integrate, user-friendly interface, reasonable price, decent..." - Nick Contado
LitmusWorld for CX is a customer experience management platform that is suitable for SMEs, Enterprises, in eCommerce industry. This software supports English language and provides customization. Learn more about LitmusWorld for CX
Starting Price: $0 Projects/Month
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RingCentral Engage Digital is a customer experience management software for eCommerce industry. This customer experience management platform is for Enterprises, and can be deployed on Cloud Based. Key features include Customer Management, Customer Support, Knowledge Management and more. Learn more about RingCentral Engage Digital
Starting Price: Available on Request
Hello Customer is a Cloud Based customer experience management platform suitable for Startups, SMEs, Agencies, Enterprises in eCommerce industry. Key features include Survey Management, Onboarding, Collaboration and more. Learn more about Hello Customer
Starting Price: Available on Request
Trust Impact is a customer experience management software for eCommerce industry. This customer experience management platform can be used by Startups, SMEs, Agencies, Enterprises. It provides main features like Survey Management, Feedback Management, Surveys & Feedback and more. Learn more about Trust Impact
Starting Price: Available on Request
Jebbit is a customer experience management tool that is available on Web App, Windows, MacOs platforms. This eCommerce industry software doesn’t provide mobile support. Learn more about Jebbit
Starting Price: Available on Request
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