Best Free and Open Source Customer Feedback Software

Looking for excellent open-source customer feedback software? Go through the top list of effective software with detailed features, pricing, etc., and win a free consultation!

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Most Popular Software

This listing showcases software based on user recommendations and popularity. It also highlights products from our valued client partnerships.
WebEngage

$0 User/Month

Free Demo
GetResponse

$15 User/Per Month

Free Demo

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List of 25 Best Free and Open Source Customer Feedback Software

Showing 1 - 28 of 33 products
#4

Product Description

This information is provided by vendor.

WebEngage, a SaaS-based B2C marketing cloud, helps businesses run cross-channel user engagement workflows across multiple channels like a website, mobile app (push notification/in-app messaging), email, SMS, and browser push notifications. Learn more about WebEngage

This is Open Source Customer Feedback Software

Starting Price: $0 User/Month

Mobile App
API
Free Trial

Recent Review

"We had difficulty finding an affordable automation..." - saipureddy chandrasekhar

#5

Product Description

GetResponse is a fully featured sales automation tool with features like email marketing, a drag-and-drop email editor, autoresponders, email templates, landing pages, forms, webinars, A/B testing, inbox preview, social sharing, a spam checker, analytics, list management, responsive email design, and multi-user access. They also provide integrations via API. Learn more about GetResponse

This is Free Customer Feedback Software

Starting Price: $15 User/Per Month

Mobile App
API
Free Trial

Recent Review

"This software is ideal for businesses of..." - Bhekithemba Simelane

#6

Product Description

This information is provided by vendor.

Loyverse POS offers user-friendly tools that simplify customer feedback management, helping streamline your operations and boost efficiency effortlessly. Learn more about Loyverse POS

This is Free Customer Feedback Software

Starting Price: $5 Per Employee

Mobile App
API
Free Trial

Recent Review

"Loyverse POS is a great tool to..." - Abhishek Tripathi

#7

Product Description

This information is provided by vendor.

Zendesk builds software for better customer relationships. People interact with businesses every day across multiple channels like email, phone, live chat, and social media. Zendesk brings all this together in one beautifully simple help desk software platform, enabling you to create more meaningful and productive relationships with your customers. Learn more about Zendesk

This is Free Customer Feedback Software

Starting Price: $19 Agent/Month

Mobile App
API
Free Trial

Recent Review

"'Zendesk is good for managing support and..." - Tushar

#8

Product Description

This information is provided by vendor.

Transform customers voices into actionable insights with seamless efficiency and care. Learn more about Zoho Desk

This is Free Customer Feedback Software

Starting Price: $0 Agent/ Month

Mobile App
API
Free Trial

Recent Review

"Zoho Desk has a good, user-friendly interface,..." - Konjengbam Mitindra Singh

#9

Product Description

Spidergap transforms raw customer feedback into actionable insights, helping you effortlessly enhance customer satisfaction and drive business growth. Learn more about Spidergap

This is Free Customer Feedback Software

Starting Price: $69 Per Month

Mobile App
Free Trial
#10

Product Description

This information is provided by vendor.

Struggling with outdated customer feedback processes? Feedify offers a modern, human-centric solution tailored for todays needs. Learn more about Feedify

This is Free Customer Feedback Software

Starting Price: $25 Per Month

Mobile App
API
Free Trial
#11

Product Description

This information is provided by vendor.

With Survaiders customer feedback software solution, you can collect all the feedback from your customers in real-time with a simple and single platform for growing your branding and revenue. Learn more about Survaider

This is Free Customer Feedback Software

Starting Price: Available on Request

Mobile App
Free Trial

Recent Review

"In any organization, employees should receive feedback..." - Daniel Halford

#12

Product Description

This information is provided by vendor.

Empower your business with real-time insights through seamless, engaging customer feedback collection. Learn more about Zoho Survey

This is Free Customer Feedback Software

Starting Price: $0 Per Month/Billed Annually

Mobile App
Free Trial

Recent Review

"I have been using Zoho Surveys for..." - Harshit Gupta

#13

Product Description

This information is provided by vendor.

SuiteCRM offers user-friendly customer feedback software with intuitive tools that simplify the process. By streamlining operations, it enhances efficiency effortlessly, making your business run more smoothly. Learn more about SuiteCRM

This is Open Source Customer Feedback Software

Starting Price: Available on Request

Mobile App
API
Free Trial

Recent Review

"Suite CRM has many modules related to..." - Posarao Ganisetti

#14

Product Description

This information is provided by vendor.

OroCRM streamlines and automates complex tasks in customer feedback software, enabling you to achieve more in less time while maintaining a human touch. Learn more about OroCRM

This is Open Source Customer Feedback Software

Starting Price: $116 User/Month

Mobile App
API
Free Trial
#15

Product Description

This information is provided by vendor.

UVdesk streamlines customer feedback by providing an intuitive platform for collecting, managing, and analyzing customer insights, ensuring your business can respond swiftly and effectively to customer needs. Learn more about UVdesk

This is Free and Open Source Customer Feedback Software

Starting Price: $0 User/Month

Mobile App
API
Free Trial

Recent Review

"They respond immediately when we raise a..." - Rajveer Singh

#16

Product Description

"LimeSurvey empowers businesses to effortlessly gather and analyze customer feedback, turning insights into actionable improvements." Learn more about LimeSurvey

This is Open Source Customer Feedback Software

Starting Price: $0 Per Month

Mobile App
Free Trial
#17

Product Description

EspoCRM offers user-friendly tools that simplify customer feedback management, helping streamline operations and boost efficiency effortlessly. It adds a human touch to your processes, making everything run more smoothly. Learn more about EspoCRM

This is Open Source Customer Feedback Software

Starting Price: $15 User/Month

Mobile App
API
Free Trial

Recent Review

"ESPOCRM with Advanced Pack and VoIP Integration..." - Reginald

#18

Product Description

Transform customer insights into action with intuitive feedback tools that feel like a conversation. Learn more about Alchemer

This is Free Customer Feedback Software

Starting Price: $25 Per Month

Mobile App
API
Free Trial
#19

Product Description

This information is provided by vendor.

Salesforce streamlines and automates complex tasks in customer feedback management, enabling businesses to efficiently gather and act on insights while maintaining a personal touch. Learn more about Salesforce

This is Free Customer Feedback Software

Starting Price: $25 User/Month

Mobile App
API
Free Trial

Recent Review

"Salesforce is truly a benchmark in how..." - simon wang

#20

Product Description

Intercom transforms customer feedback into actionable insights, helping you understand and address user needs with a personal touch. Learn more about Intercom

This is Free and Open Source Customer Feedback Software

Starting Price: Available on Request

Mobile App
API
Free Trial

Recent Review

"As a brand manager of an MNC,..." - Sujata

#21

Product Description

This information is provided by vendor.

Omnisend streamlines customer feedback collection by integrating automated surveys into your marketing campaigns, making it easy to gather and act on valuable insights. Learn more about Omnisend

This is Free Customer Feedback Software

Starting Price: $0 Per Month

Mobile App
API
Free Trial

Recent Review

"Deserves a better position because we have..." - Ravi

#22

Product Description

This information is provided by vendor.

Olark offers an intuitive customer feedback platform that simplifies the process of gathering and managing feedback. By streamlining operations, it enhances efficiency and seamlessly integrates into your workflow. With Olark, you can maintain a human touch in your interactions, ensuring a more personalized and effective customer experience. Learn more about Olark

This is Free Customer Feedback Software

Starting Price: $17 Agent/Month

Mobile App
API
Free Trial

Recent Review

"Awesome software to use with clients and..." - Naveen Pabreja

#23

Product Description

This information is provided by vendor.

Upgrade and automate your customer experience practices with Jotform Enterprise. Provide your customers with top-of-the-line services and an organized online workspace. Create forms and apps, and collect e-signatures and payments seamlessly.  Learn more about Jotform Enterprise

This is Free Customer Feedback Software

Starting Price: Available on Request

Mobile App
API

Recent Review

"I have had the opportunity to use..." - AMB. Chidiebere Moses Ogbodo

#24

Product Description

This information is provided by vendor.

Tired of outdated customer feedback processes? FreeCRM for SMBs offers a modern, human-centric solution tailored just for you. Learn more about FreeCRM for SMBs

This is Free Customer Feedback Software

Starting Price: $0 Forever

Recent Review

"They offer a free trial, making them..." - Nicole Brooks

#25

Product Description

This information is provided by vendor.

Freshdesk streamlines customer feedback processes by automating and simplifying complex tasks, allowing teams to achieve more in less time while maintaining a human touch. Learn more about Freshdesk

This is Free Customer Feedback Software

Starting Price: $0 Per Month

Mobile App
API
Free Trial

Recent Review

"Thanks to Freshdesk, we are able to..." - Riccardo Loli

#26

Product Description

Tired of outdated customer feedback processes? Typeform offers a modern, human-centric solution tailored for you. Learn more about Typeform

This is Free Customer Feedback Software

Starting Price: $0 Per Month

Mobile App
API

Recent Review

"Until now, we have used the questionnaire..." - Kayla Hallums

#27

Product Description

This information is provided by vendor.

Tired of outdated customer feedback processes? Busatools Website Feedback offers a modern, human-centric solution. Learn more about Busatools Website Feedback

This is Free Customer Feedback Software

Starting Price: $0 Per Month

Mobile App
Free Trial
#28

Product Description

This information is provided by vendor.

Hotjar empowers businesses to understand their customers better by providing intuitive tools for collecting and analyzing user feedback, making it easier to enhance user experience and satisfaction. Learn more about Hotjar

This is Free Customer Feedback Software

Starting Price: Available on Request

Mobile App
API

Recent Review

"Hotjar can track where visitors come from,..." - Sam Kirubakar

Jainy Patel
Researched and Written by Jainy Patel | Last Updated: October 25, 2025