Best Free and Open Source and Free Customer Feedback Software
Looking for excellent open-source customer feedback software? Go through the top list of effective software with detailed features, pricing, etc., and win a free consultation!
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Offer the best sales and support communication to your customers with free customer feedback software.
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List of 21 Best Free and Open Source Customer Feedback Software
SurveySparrow turns surveys into conversations. With a conversational interface, SurveySparrow enables users to create & share highly engaging surveys that offer a chat-like experience. 14 day free trial is available. Read SurveySparrow Reviews
Starting Price: Available on Request
Recent Review
"Surveys made easier and analysis of the..." - Kishore Kart
HubSpot one of the best customer feedback software which helps a business to keep the complete eye on each and every leads and touchpoint with those leads to track the lead status. Hubspot lead scoring system helps sales team reduce the time and efforts in filtering out the bulk lead. Read Hubspot CRM Reviews
Starting Price: $45 Per Month
Recent Review
"We have been a Hubspot customer for..." - John Krochune
Olark is the most beautiful and effective live chat software to talk to your customers for sales and support. And we make it super easy for you! Solve customer problems before they have a chance to click away. Read Olark Reviews
Starting Price: $17 Agent/Month
Recent Review
"awesome software to use with clients and..." - Naveen Pabreja
Deliver exceptional customer service with Freshdesk Online Customer Support and Help Desk. Freshdesk is the customer support software that gives you everything you need to delight your customers. Read Freshdesk Reviews
Starting Price: Available on Request
Recent Review
"After trying out the free trial, I..." - Jemin
With our innovative CRM software, businesses of all sizes can now seamlessly manage their customer relationships with ease. Join the future of customer management today and see the difference for yourself. Read FreeCRM for SMBs Reviews
Starting Price: Available on Request
Recent Review
"They give free trial that makes them..." - Nicole Brooks
#1 CRM & support solution for growing businesses
Salesforce makes it easy for small businesses and startups build stronger client relationships with an all-in-one sales and support solution that is easy to use, setup, and maintain - Best client management software with standard cost. Read Salesforce Reviews
Starting Price: $25 User/Month
Recent Review
"Salesforce provides a Software as a service..." - Vishal Agarwal
Zendesk builds software for better customer relationships. People interact with businesses every day across multiple channels like email, phone, live chat, and social media. Zendesk brings all this together in one beautifully simple help desk software platform, enabling you to create more meaningful and productive relationships with your customers. Read Zendesk Reviews
This is Free Customer Feedback Software
Starting Price: $19 Agent/Month
Recent Review
"I have been using Zendesk for many..." - Mostafa Dakam
Omnisend is an email and SMS marketing automation platform tailored specifically for ecommerce. Full integration with ecommerce platforms, pre-built automation workflows, smart segmentation, and other features to increase your sales. Read Omnisend Reviews
This is Free Customer Feedback Software
Starting Price: Available on Request
Recent Review
"Deserves a better position because we have..." - Ravi
OroCRM is Most Flexible and Extendible Open-Source Customer Relationship Management Platform that Fits Your Exact Business Needs. It is an easy-to-use, open source CRM with built-in marketing tools for your e-commerce business. Read OroCRM Reviews
This is Open Source Customer Feedback Software
Starting Price: $116 User/Month
Customer Service Software | Customer Feedback Software For Small Business
Getresponse is a fully featured sales automation tool with features like email marketing, drag-and-drop email editor, autoresponders, email templates, landing pages, forms, webinars, a/b testing, inbox preview, social sharing, spam checker, analytics, list management, responsive email design, multi-user access. They also provide integrations via api. Read GetResponse Reviews
This is Free Customer Feedback Software
Starting Price: $15 User/Per Month
Recent Review
"This software is best for any size..." - Bhekithemba Simelane
With Zoho Desk, agents become more productive, managers become more impactful, and customers become more empowered. It's customizable, convenient to use, and doesn't cost you a fortune. Part of Zoho's 45+strong suite of business software. Read Zoho Desk Reviews
This is Free Customer Feedback Software
Starting Price: Available on Request
Recent Review
"We are using Zoho Desk since 2021..." - Anuj
LimeSurvey is an open source online survey that provides a limitless number of survey tools. It online surveys a complete packaging with advanced qualities like multilingual, access to only authenticate users, simple to edit in contact, analyze the whole survey, visualize response data, and much more. Learn more about LimeSurvey
This is Open Source Customer Feedback Software
Starting Price: Available on Request
SuiteCRM is the world’s most popular Open Source CRM solution with 1 million+ downloads and an estimated 4.5 million users worldwide. SuiteCRM allows businesses to increase sales, improve customer care and streamline operations. Read SuiteCRM Reviews
This is Open Source Customer Feedback Software
Starting Price: Available on Request
Recent Review
"Suite CRM have a many models related..." - Posarao Ganisetti
Feedify gives you the divergent tool for customer engagement software for your website. Which is integrated with web push notification, customer feedback across the channel, exit intent and drip campaigns with powerful customer analytics. Learn more about Feedify
This is Free Customer Feedback Software
Starting Price: $25 Per Month
UVdesk is an open source Helpdesk Ticket system that allows merchants and developers have own fully functional Enterprise level Helpdesk. Now, You can deliver flawless customer support with UVdesk along with predeveloped amazing features, to be fit for every business. Read UVdesk Reviews
This is Free and Open Source Customer Feedback Software
Starting Price: Available on Request
Recent Review
"they are responding immediately when we raise..." - Rajveer Singh
Our vision is to fundamentally change the way that web and mobile businesses connect with their customers. Guide new users of your app to become active customers with Intercom's automated email and in-app messages, triggered by time or behavior. Read Intercom Reviews
This is Free and Open Source Customer Feedback Software
Starting Price: Available on Request
Recent Review
"As a brand manager of an MNC,..." - Sujata
With Survaider's customer feedback software solution, you can collect all the feedback from your customer in real-time with the simple and single platform for growing your branding and revenue. Read Survaider Reviews
This is Free Customer Feedback Software
Starting Price: Available on Request
Recent Review
"In any organization, employees should be given..." - Daniel Halford
Leverage the data collection process by implementing mighty aid of Typeform, the leading form automation software. You can easily create need-based forms, polls, and surveys with the help of this innovative online form software. Read Typeform Reviews
This is Free Customer Feedback Software
Starting Price: Available on Request
Recent Review
"Until now, we have used the questionnaire..." - Kayla Hallums
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Manage your sales & shop from a smartphone or tablet — acquire, retain and engage your customers, increase their average spend, manage inventory and visualize sales analytics. Read Loyverse POS Reviews
This is Free Customer Feedback Software
Starting Price: $5 Per Employee
Recent Review
"Loyverse POS is a GREAT TOOL to..." - Abhishek Tripathi
EspoCRM is an open source web application that allows you to see, enter and evaluate all your company relationships regardless of the type. People, companies, projects or opportunities — all in an easy and intuitive interface. Read EspoCRM Reviews
This is Open Source Customer Feedback Software
Starting Price: $15 User/Month
Recent Review
"ESPOCRM with Advanced Pack and VoIP Integration..." - Reginald
WebEngage, a SaaS-based B2C marketing cloud helps businesses run cross-channel user engagement workflows across multiple channels like a website, mobile app (push notification/in-app messaging), email, SMS and browser push notifications. Read WebEngage Reviews
This is Open Source Customer Feedback Software
Starting Price: Available on Request
Recent Review
"We had difficulty finding an affordable automation..." - saipureddy chandrasekhar
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