Find the Best Customer Reference Management Software
Best customer reference management software are Gainsight, Sorc’d, Citavi, InviteReferrals, and SparkEngage. These applications will help you manage all types of references your customers have processed.



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Most Popular Customer Reference Management Software
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List of 13 Best Customer Reference Management Software
Emergents | 2025
CRM program for 360-degree feedback management
Product Description
Gainsight is customer reference management software for businesses of all sizes and industries. This platform offers an event calendar, survey management, activity management, 360-degree feedback management, affiliate management, and analytics tools. Read More About Gainsight
Gainsight Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Task Management
- Usage Data Analytics
- Automated Customer Journeys
- Customer Health Scoring
- Integration With CRM
- Churn Prediction
- Customer Success Plans
- Playbooks
- View all Features
Gainsight Features and Usability-Based User Satisfaction Score
Emergents | 2025
CRM program with document management & content analytics
Product Description
Citavi is a customer reference management software for developing interactive business relations. This platform offers various tools including, document management, content analytics, version control, workflow management, and interactive dashboard features. Read More About Citavi
Citavi Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Cross Referencing
- Import And Export
- Team Collaboration
- Citation Styles
- Integration With Word
- Tagging System
- Categories And Keywords
- Bibliography Creation
- View all Features
Citavi Features and Usability-Based User Satisfaction Score
Contenders | 2025
Referral program analytics with CRM program
Product Description
InviteReferrals is customer reference management software for rapidly growing businesses and agencies. This platform offers multiple platform support, in-depth analytics, referral program analytics, customizable campaigns, and JavaScript integration. Read More About InviteReferrals
InviteReferrals Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Referral Campaign Management
- Multi Language Support
- Customer Support
- Integration With CRM
- Fraud Detection
- Data Export
- A/b Testing
- Real Time Analytics
- View all Features
InviteReferrals Features and Usability-Based User Satisfaction Score
Emergents | 2025
CRM program for global marketing solutions
Product Description
ReferralMagic is customer reference management software for global marketing solutions. This program offers affiliate management, campaign management, referral partner lists, reward distribution, social sharing, and loyalty program management tools. Read More About ReferralMagic
ReferralMagic Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Custom Branding
- Referral Source Tracking
- Referral Reminders
- Fraud Detection
- Customizable Referral Programs
- In App Referrals
- Customer Support
- Real Time Analytics
- View all Features
ReferralMagic Features and Usability-Based User Satisfaction Score
Emergents | 2025
Optimize business administration with CRM solution
Product Description
VouchFor is a customer reference management solution for optimizing business administration and customer profiles. This platform offers candidate search, vetting and screening, candidate shortlisting, reference and police checking, and insurance cover. Read More About VouchFor
VouchFor Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Email Integration
- Referral Campaign Management
- Api Access
- Customer Segmentation
- Performance Reporting
- Referral Rewards Management
- Referral Reminders
- Mobile Friendly Design
- View all Features
VouchFor Features and Usability-Based User Satisfaction Score
Emergents | 2025
CRM and customer loyalty management software
Product Description
Preferred Patron Loyalty is a customer reference management solution designed as an end-to-end business solution provider. It offers referral management, membership management, loyalty management, referral tracking, and gift card management programs. Read More About Preferred Patron Loyalty
Preferred Patron Loyalty Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Tiered Loyalty Programs
- Customer Activity Tracking
- Customer Segmentation
- Loyalty Cards
- Customizable Rewards
- Automated Campaigns
- Api Access
- Analytics And Reporting
- View all Features
Bronze Edition
$ 69
Per Month
Silver Edition
$ 129
Per Month
Gold Edition
$ 249
Per Month
Preferred Patron Loyalty Features and Usability-Based User Satisfaction Score
Emergents | 2025
Easy reward distribution and reference management tools
Product Description
ReferenceEdge is a customer reference management solution for SMEs, startups, and agencies. The platform offers reward distribution, search, advocate management, customer advocacy, reference usage tracking, and nomination tracking features. Read More About ReferenceEdge
ReferenceEdge Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Customer Reference Portal
- Reference Program Communication
- Reference Activity Tracking
- Reference Program Customization
- Reference Program Roi Tracking
- Reference Program Best Practices
- Reference Program Scalability
- Reference Program Support
- View all Features
ReferenceEdge Features and Usability-Based User Satisfaction Score
Emergents | 2025
Efficient knowledge-base and CRM management
Product Description
Qiqqa is a knowledge management platform for optimizing customer relations. This program offers various features, including collaboration, full-text search, a self-service portal, knowledge-base management, and cataloging/categorization tools. Read More About Qiqqa
Qiqqa Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Metadata Extraction
- Search And Filter
- Duplicate Detection
- Reading Progress Tracking
- Export Options
- Collaboration Tools
- Ocr (optical Character Recognition)
- Bibliography Management
- View all Features
Qiqqa Features and Usability-Based User Satisfaction Score
Emergents | 2025
Single platform customer relationship management
Product Description
Veeva is a healthcare customer relationship management platform for managing client's databases. This program offers campaign management, physician management, predictive analytics, medical history record, and patient management features in a single platform. Read More About Veeva
Veeva Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Segmentation And Targeting
- Sales Forecasting
- Customer Relationship Management
- Event Management
- Collaboration Tools
- Content Management
- Sample Management
- Territory Alignment
- View all Features
Veeva Features and Usability-Based User Satisfaction Score
Emergents | 2025
Compliance tracking CRM business solutions
Product Description
RecFind is a web app solution for providing business solutions to startups and agencies. This program offers different solutions, including document management, document assembly, version control, compliance tracking, and document archiving tools. Read More About RecFind
RecFind Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Access Control
- Backup And Recovery
- Integration Capabilities
- Document Indexing
- Document Archiving
- Customizable Interface
- Document Check In/check Out
- Audit Trail
- View all Features
RecFind Features and Usability-Based User Satisfaction Score
Contenders | 2025
Product Description
Streamline processes, enhance customer engagement! Manage leads, customers, projects, and emails. Low-code, user-friendly, open APIs - ideal for all industries. Foster growth, nurture relationships, drive excellence! Read More About Vryno
Vryno Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Calendar Integration
- Email Integration
- Document Management
- Third Party Integrations
- Activity Tracking
- Task Management
- Sales Pipeline
- Lead Management
- View all Features
Enterprise
$ 20
User/Month (Annual Billing)
Vryno Features and Usability-Based User Satisfaction Score
Contenders | 2025
Turn One-Time Orders into Loyal Fans - Smart Onlin
Product Description
Waakif helps turn first-time orders into loyal fans with personalized recommendations & data insights. Increase sales, streamline operations, & unlock restaurant growth! Not just any online ordering platform. Read More About Waakif
Waakif Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Expense Tracking
- Reservation System
- Inventory Management
- Loyalty Programs
- Online Ordering
- Payment Processing
- Table Management
- Kitchen Display System (kds)
- View all Features
Pro Plan
$ 97
Per Month
Free
$ 0
Forever
Waakif Features and Usability-Based User Satisfaction Score
Emergents | 2025
Product Description
Experience business growth with Referral Rocket, an all-encompassing platform meticulously crafted for effortlessly initiating and overseeing remarkably successful referral program campaigns. Read More About Referral Rocket
Referral Rocket Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Referral Widgets
- Mobile Friendly Interface
- Performance Reporting
- Customer Support
- Fraud Detection
- User Segmentation
- A/b Testing
- Multi Channel Sharing
- View all Features
Free
$ 0
Per Month
Basic
$ 35
Per Month
Pro
$ 55
Per Month
Referral Rocket Features and Usability-Based User Satisfaction Score
FAQs
Whats is Customer Reference Management Software?
Customer reference management software helps in merging their marketing and sales departments and automates different tracking algorithms that are put into place for recording customer references and concerning the information.