Best Customer Self-Service Software

Document360 is an AI-powered Knowledge base for your teams and customers. It is an one stop solution for all your teams documentations, software documentation, API documentation, user manuals and FAQ pages. You can create, manage, optimize a self-service knowledge base with AI powered assistance, Eddy. Sign... Learn more about Document360

LiveAgent is a fully equipped help-desk and live-chat software. LiveAgent enables you to streamline all your communication channels into one universal inbox which can be accessed by your whole customer support team. Learn more about LiveAgent

Our vision is to fundamentally change the way that web and mobile businesses connect with their customers. Guide new users of your app to become active customers with Intercom's automated email and in-app messages, triggered by time or behavior. Learn more about Intercom

Supportbench is a versatile customer support platform that leverages AI to streamline workflows and enhance client satisfaction. It centralizes all support interactions, providing comprehensive insights and efficient management tools. Learn more about Supportbench

UseResponse is the leading company for Customer Support & Community Feedback Software. Having Omni channel communications tracking, Live Chat, Feedback and Knowledge Base tools. Learn more about UseResponse

Help Scout is a web based help desk composed for a great customer experience. It creates multiple mailboxes for each shared email address so you can work seamlessly across departments, or manage several products Learn more about Help Scout

OMQ Help is an AI-driven solution that empowers customers to find answers instantly, reducing the load on your support team. Its real-time optimization and autocompletion features ensure quick, accurate responses, enhancing overall customer satisfaction. Learn more about OMQ Help

and deliver the results you need.Bruviti is an AI-powered Equipment AI (EQAI) platform that helps organizations resolve complex service issues faster and elevate customer experience across all service settings. With Bruviti, you can apply the power of EQAI to your field, empowering customers with 24/7... Learn more about Bruviti

Sutherland Cognitive Knowledge Engine is a cutting-edge solution that leverages advanced analytics and AI to streamline processes, enhance decision-making, and deliver superior customer experiences. Transform your business with our powerful, predictive technology and dedicated support team. Learn more about Sutherland Cognitive Knowledge Engine

webcomet FAQ is a versatile tool for creating, managing, and publishing FAQs across websites, apps, and products. It offers features like team collaboration, multilingual support, insightful statistics, and OpenAI integration, enhancing customer experience and reducing support requests. Learn more about webcomet FAQ

Empower your customer support with an AI chatbot! Easily build custom GPT chatbots from your data, offering 24/7 instant assistance and personalized interactions. Learn more about aichatbot

Theum is an advanced knowledge management software that transforms documents into easily searchable, dynamic content. Its standout features include AI-driven search capabilities, seamless integration with existing systems, and intuitive user interfaces, enhancing productivity and information accessibility. Learn more about Theum

PHPKB is a robust knowledge management software offering seamless content organization, advanced search capabilities, and user-friendly interfaces. It enhances team collaboration, streamlines information retrieval, and boosts productivity, making it an essential tool for efficient knowledge sharing and management. Learn more about PHPKB

Engageware (previously TimeTrade SilverCloud) offers industry-leading technology and expert knowledge to assist businesses in better engaging their consumers. Our self-service, appointment scheduling, and knowledge management solutions, trusted by over 500 businesses, when combined and linked with those of our market-leading partners, make it simple for... Learn more about Engageware

Kustomer is a CRM Software with robust features. It helps you to delight your customers providing them uninterrupted and unmatched services. It is trusted by Domino's, Away, Outdoor Voices, and so on. Learn more about Kustomer

An AI-powered chatbot that facilitates uninterrupted customer support for rental hosts. Integrating advanced AI and natural language processing, it tailors responses to host content and property details, providing precise and personalized replies to guest inquiries. Learn more about Bigsib