Best Call Center Customer Service Software

SoftwareSuggest's curated list of Call Center Customer Service Software helps you make better decisions, ensuring you select the most suitable software for your Call Center Customer Service needs. Compare and choose the best Customer Service Software for Call Center business.

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List of 30 Best Customer Service Software in Call Center Industry

Showing 1 - 30 of 27 products
#1

Product Description

This information is provided by vendor.

SysAid is a customer support software that is available on Windows, MacOs platforms. This Call Center industry software doesn’t provide mobile support. Read SysAid Reviews

Starting Price: Available on Request

Mobile App
API
Free Trial

Recent Review

"Automation System, Time Taken For Processing Command, Easy..." - Rajat Kala

#2

Product Description

This information is provided by vendor.

Salesforce is a Cloud Based best customer service software suitable for Freelancer, Startups in Call Center industry. Key features include CRM, CRM & Sales Dashboards, Customer Management and more. Read Salesforce Reviews

Starting Price: $25 User/Month

Mobile App
API
Free Trial

Recent Review

"Whether it's incorporating AI and machine learning into..." - Motherhood Hospital (RHEA Healthcare Pvt Ltd)

#3

Product Description

This information is provided by vendor.

Freshdesk is a customer service software for Call Center industry. This best customer service software can be used by Startups, Enterprises, SMEs, Freelancer. It provides main features like Email Integration, Customer DataBase, Online Activation and more. Read Freshdesk Reviews

Starting Price: Available on Request

Mobile App
API
Free Trial

Recent Review

"I liked the Developer support and API documentation..." - Jemin

#4

Product Description

This customer service software includes various functions like Contact Manager, CRM & Sales Dashboards, CRM Analytics for Call Center industry. Hubspot CRM provides Monthly, Yearly payment methods. Read Hubspot CRM Reviews

Starting Price: $45 Per Month

Mobile App
Free Trial

Recent Review

" easy to use..." - John Krochune

#5

Product Description

This information is provided by vendor.

Olark is a software that serves all businesses in Call Center industry. You can purchase this customer service software via Monthly, Yearly payment options with free trial available. Read Olark Reviews

Starting Price: $17 Agent/Month

Mobile App
API
Free Trial

Recent Review

"Easyness..." - Naveen Pabreja

#6

Product Description

This information is provided by vendor.

AgileCRM is a Cloud Based best customer service software that is suitable for Call Center industry. This solution has a broad range of features including Capture Leads from Twitter/Facebooks, CRM & Sales Dashboards, CRM & Sales Reports and more. Read AgileCRM Reviews

Starting Price: Available on Request

Mobile App
API
Free Trial

Recent Review

"In my opinion, AileCRM is a powerful platform..." - Belle Gagihuddun

#7

Product Description

This information is provided by vendor.

This Hybrid customer support software is designed specifically for the Call Center industry. It provides fundamental modules like Asset Management, Audit Trail, Case Management and more. Read Document360 Reviews

Starting Price: $149 Per Month(Billed Annually)

Mobile App
Free Trial

Recent Review

"Doc360 shines in delivering profound Azure cost analysis..." - Jonita R

#8

Product Description

This information is provided by vendor.

EngageBay is a best customer service software that is suitable for Freelancer, Startups, SMEs, Agencies in Call Center industry. This software supports English language and provides customization. Read EngageBay Reviews

Starting Price: Available on Request

Free Trial

Recent Review

"I like the sleek and easy to user..." - Ashish

#9

Product Description

This information is provided by vendor.

LiveAgent is a customer service software for Call Center industry. This best customer service software is for Freelancer, Startups, SMEs, Enterprises and can be deployed on Cloud Based. Key features include CRM, CRM integration, Email Integration and more. Read LiveAgent Reviews

Starting Price: $9 Agent/Month

Mobile App
API
Free Trial

Recent Review

"That is so easy to use. Everyone in..." - Jozef

#10

Product Description

This information is provided by vendor.

Zendesk is a Cloud Based best customer service software suitable for Freelancer, Startups, SMEs, Enterprises in Call Center industry. Key features include Audit Trail, Case Management, Task Management and more. Read Zendesk Reviews

Starting Price: $19 Agent/Month

Mobile App
API
Free Trial

Recent Review

"Most impressive is the bulk ticket feature which..." - Muskan

#11

Product Description

This information is provided by vendor.

MyOperator is a customer service software for Call Center industry. This best customer service software can be used by Freelancer, Startups, SMEs, Agencies, Enterprises. It provides main features like Multiuser Login & Role-based access control, SMS, Call Center and more. Read MyOperator Reviews

Starting Price: $35 Per Month

Mobile App
API
Free Trial

Recent Review

"MyOperator offers a user-friendly interface, advanced call routing..." - Sweet Farah

#12

Product Description

This information is provided by vendor.

Freshsales is a customer support software that is available on Windows, MacOs platforms. This Call Center industry software also provides mobile support on IOS, Android platforms. Read Freshsales Reviews

Starting Price: Available on Request

Mobile App
API
Free Trial

Recent Review

"Lead Management and Sales Pipeline Management are the..." - islam. Pakistan

#13

Product Description

This information is provided by vendor.

This customer service software includes various functions like Case Management, Contact Manager, CRM for Call Center industry. Oracle NetSuite CRM provides Monthly, Yearly payment methods. Read Oracle NetSuite CRM Reviews

Starting Price: Available on Request

Mobile App
API
Free Trial

Recent Review

"NetSuite is a good cloud ERP solution for..." - Yashwanth

#14

Product Description

This information is provided by vendor.

Bitrix24 is a software that serves all businesses in Call Center industry. You can purchase this customer service software via Monthly, Onetime payment options with free trial available. Read Bitrix24 Reviews

Starting Price: Available on Request

Mobile App
API
Free Trial

Recent Review

"There is an air of ease and comfort..." - Sabine Talstov

#15

Product Description

This information is provided by vendor.

Exotel is a Cloud Based best customer service software that is suitable for Call Center industry. This solution has a broad range of features including Email Marketing / SMS Marketing, Multiuser Login & Role-based access control, SMS and more. Read Exotel Reviews

Starting Price: $139 Per 3 Months

Mobile App
API
Free Trial

Recent Review

"I'm using a lot of things because of..." - Aman Kumar

#16

Product Description

This information is provided by vendor.

This Cloud Based customer support software is designed specifically for the Call Center industry. It provides fundamental modules like Contact Manager, CRM, CRM & Sales Dashboards and more. Learn more about Fortifi

Starting Price: Available on Request

API
Free Trial
#17

Product Description

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Bling is a best customer service software that is suitable for Freelancer, Startups, SMEs, Agencies, Enterprises in Call Center industry. This software supports English language and provides customization. Learn more about Bling

Starting Price: Available on Request

Mobile App
Free Trial
#18

Product Description

This information is provided by vendor.

Cenchu Passion App is a customer service software for Call Center industry. This best customer service software is for Freelancer, Startups, SMEs, Agencies, Enterprises and can be deployed on Any. Key features include Accounting , Contact Manager, CRM and more. Learn more about Cenchu Passion App

Starting Price: $8 Per User

Mobile App
API
#19

Product Description

This information is provided by vendor.

TeamSupport is a Cloud Based best customer service software suitable for Startups, Enterprises, SMEs in Call Center industry. Key features include Asset Management, Case Management, Contact Manager and more. Learn more about TeamSupport

Starting Price: $65 Agent/Month/Billed Annually

Mobile App
API
Free Trial
#20

Product Description

This information is provided by vendor.

WixAnswers.com is a customer service software for Call Center industry. This best customer service software can be used by Startups, SMEs, Agencies, Enterprises. It provides main features like Asset Management, CRM & Sales Dashboards, CRM integration and more. Read WixAnswers.com Reviews

Starting Price: $24 Per Month

Free Trial

Recent Review

"User-friendly interface: Wix Answers has an intuitive and..." - syed ali

#21

Product Description

Genesys is a customer support software that is available on Windows, MacOs platforms. This Call Center industry software also provides mobile support on Android, IOS platforms. Learn more about Genesys

Starting Price: Available on Request

Mobile App
#22

Product Description

This information is provided by vendor.

This customer service software includes various functions like Accounting , Capture Leads from Twitter/Facebooks, Case Management for Call Center industry. Creatio provides Onetime, Saas payment methods. Read Creatio Reviews

Starting Price: Available on Request

Mobile App
API
Free Trial
#23

Product Description

This information is provided by vendor.

Auralis is a software that serves all businesses in Call Center industry. You can purchase this customer service software via Monthly, Yearly, Transaction payment options with free trial available. Learn more about Auralis

Starting Price: Available on Request

Mobile App
API
Free Trial
#24

Product Description

This information is provided by vendor.

Supportzeal is a Cloud Based best customer service software that is suitable for Call Center industry. This solution has a broad range of features including Live chat system, Collaboration, Knowledge Base and more. Learn more about Supportzeal

Starting Price: Available on Request

Mobile App
Free Trial
#25

Product Description

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This Cloud Based customer support software is designed specifically for the Call Center industry. It provides fundamental modules like Accounting , Asset Management, Attendance management and more. Read Vryno Reviews

Starting Price: $20 User/Month (Annual Billing)

Mobile App
API
Free Trial

Recent Review

"What blew us away about Vryno was its..." - Ankit Kumar

#26

Product Description

This information is provided by vendor.

Convoso is a best customer service software that is suitable for Startups, Enterprises, SMEs in Call Center industry. This software supports English language and provides customization. Read Convoso Reviews

Starting Price: Available on Request

Mobile App
API
Free Trial

Recent Review

"Pros: The best implementation and support team I have..." - Jesse Frohling

#27

Product Description

This information is provided by vendor.

Voiso is a customer service software for Call Center industry. This best customer service software is for Startups, SMEs, Enterprises and can be deployed on Cloud Based. Key features include Accounting , CRM integration, Call Center and more. Learn more about Voiso

Starting Price: $49 Single User

API
Free Trial
Nikunj Dudhat
By Nikunj Dudhat | Last Updated: February 29, 2024