Best Free Customer Service Software

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This listing showcases software based on user recommendations and popularity. It also highlights products from our valued client partnerships.

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List of 40 Best Free Customer Service Software

Showing 1 - 20 of 40 products
#6

Product Description

This information is provided by vendor.

Tired of outdated customer service processes? Cratio CRM modernizes and humanizes your workflow seamlessly. Learn more about Cratio CRM

This is Free Customer Service Software

Starting Price: $6 User/Month/Billed Quarterly

Mobile App
API
Free Trial

Recent Review

"I have used Cratio CRM software for..." - Shekhar G

#7

Product Description

This information is provided by vendor.

FactsERP offers intuitive tools that simplify customer service software, making it easier to streamline operations and boost efficiency. Our user-friendly solutions help you manage tasks seamlessly, ensuring a more humanized and effective approach to customer service. Learn more about FactsERP

This is Free Customer Service Software

Starting Price: Available on Request

Recent Review

"FACTS ERP software and the team at..." - Ritul

#8

Product Description

This information is provided by vendor.

HelpCrunch streamlines customer service by unifying communication channels, ensuring no customer queries fall through the cracks. Learn more about HelpCrunch

This is Free Customer Service Software

Starting Price: $15 Agent/Month

Mobile App
API
Free Trial

Recent Review

"Thanks, team, for the support! Keep up..." - Charles

#9

Product Description

This information is provided by vendor.

ManageEngine ServiceDesk Plus streamlines your customer service operations, ensuring no request falls through the cracks and your team can focus on delivering exceptional support. Learn more about ManageEngine ServiceDesk Plus

This is Free Customer Service Software

Starting Price: $8 Technician/Month

Mobile App
API
Free Trial

Recent Review

"Well, as you know, everything has two..." - Mudit Mishra

#10

Product Description

This information is provided by vendor.

Salesforce streamlines customer service by unifying all interactions in one platform, ensuring no customer query falls through the cracks. Learn more about Salesforce

This is Free Customer Service Software

Starting Price: $25 User/Month

Mobile App
API
Free Trial

Recent Review

"Here’s an overview of Salesforce, highlighting its..." - infal cheema

#11

Product Description

This information is provided by vendor.

Oracle NetSuite CRM streamlines customer interactions by providing a unified platform that enhances communication and resolves issues swiftly, ensuring a seamless customer service experience. Learn more about Oracle NetSuite CRM

This is Free Customer Service Software

Starting Price: Available on Request

Mobile App
API
Free Trial

Recent Review

"NetSuite is a good cloud ERP solution..." - Yashwanth

#12

Product Description

This information is provided by vendor.

With the help of the customer service platform Zendesk, you can communicate with customers through any channel. A cloud-based help desk management system, Zendesk offers specialized tools for building online communities, knowledge libraries, and customer support portals. A front-end portal that can be personalized, live chat functionality, and integration with apps like Salesforce and Google Analytics are all features of the system. Learn more about Zendesk

This is Free Customer Service Software

Starting Price: $19 Agent/Month

Mobile App
API
Free Trial

Recent Review

"Zendesk is a user-friendly tool that helps..." - Dipanshu Rohilla

#13

Product Description

Genesys streamlines and automates complex customer service tasks, enabling teams to achieve more efficiently while maintaining a human touch. Learn more about Genesys

This is Free Customer Service Software

Starting Price: Available on Request

Mobile App
#14

Product Description

This information is provided by vendor.

Vision Helpdesk is a customer service software that offers different products to manage customer service for businesses of all sizes. It is an all-in-one customer support help desk platform that enables you to manage various channels like calls, chat, email, web forms, Facebook, and Twitter under a universal inbox. Learn more about Vision Helpdesk

This is Free Customer Service Software

Starting Price: $12 Per Agent/Month/Billed Annually

Mobile App
API
Free Trial

Recent Review

"It keeps track of conversations to follow..." - Brian C.

#15

Product Description

Sprout Social streamlines customer service interactions by providing a unified platform for managing and responding to inquiries, ensuring no customer message goes unnoticed. Learn more about Sprout Social

This is Free Customer Service Software

Starting Price: $99 User/Month

Mobile App
API
Free Trial
#16

Product Description

This information is provided by vendor.

EngageBay is an all-in-one marketing, sales, and customer service software that automates marketing sales by combining lead generation, email marketing, marketing automation, CRM, and social media engagement. EngageBay helps businesses acquire, engage, nurture, and close leads from a single platform. Learn more about EngageBay

This is Free Customer Service Software

Starting Price: $0 User/Month

Free Trial

Recent Review

"EngageBay is a wonderful CRM that offers..." - Lauren

#17

Product Description

This information is provided by vendor.

Freshsales enhances customer service by streamlining communication and automating tasks, allowing teams to focus on building meaningful relationships with their clients. Learn more about Freshsales

This is Free Customer Service Software

Starting Price: $0 For upto 3 Users

Mobile App
API
Free Trial

Recent Review

"Freshsales is a comprehensive platform that is..." - Nazeeruddin Syed

#18

Product Description

This information is provided by vendor.

Zoho Assist streamlines and automates complex customer service tasks, enabling teams to deliver efficient and personalized support in less time. Learn more about Zoho Assist

This is Free Customer Service Software

Starting Price: $0 Forever

Mobile App
API
Free Trial

Recent Review

"Zoho Assist make the troubleshooting easy as..." - RahulSingh Parmar

#19

Product Description

This information is provided by vendor.

Zoho SalesIQ is an all-in-one customer engagement, live chat, and analytics platform. It unifies your marketing, sales, and customer support efforts providing your customers a great experience, and boosting business growth. Learn more about Zoho SalesIQ

This is Free Customer Service Software

Starting Price: $0 Operator/Month

Mobile App
API
Free Trial

Recent Review

"Zoho Sales IQ is a great tool..." - Alitta Jiju

#20

Product Description

This information is provided by vendor.

Creatio is a global vendor of a no-code platform built for large organizations to streamline workflows and CRM. With unlimited customization, scalable solutions, and ready-to-use tools, Creatio empowers enterprises to own their automation with ease. Learn more about Creatio

This is Free Customer Service Software

Starting Price: Available on Request

Mobile App
API
Free Trial

Recent Review

"My company depends mainly on the quality..." - Viral Virani

Jainy Patel
Researched and Written by Jainy Patel | Last Updated: April 25, 2025