Best Free Customer Service Software
Find the latest and top-rated free customer service software for your business. Compare features and prices, and find a perfect match for your business needs!



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List of 40 Best Free Customer Service Software
Product Description
Tired of outdated customer service processes? Cratio CRM modernizes and humanizes your workflow seamlessly. Learn more about Cratio CRM
This is Free Customer Service Software
Starting Price: $6 User/Month/Billed Quarterly
Recent Review
"I have used Cratio CRM software for..." - Shekhar G
Product Description
FactsERP offers intuitive tools that simplify customer service software, making it easier to streamline operations and boost efficiency. Our user-friendly solutions help you manage tasks seamlessly, ensuring a more humanized and effective approach to customer service. Learn more about FactsERP
This is Free Customer Service Software
Starting Price: Available on Request
Recent Review
"FACTS ERP software and the team at..." - Ritul
Product Description
HelpCrunch streamlines customer service by unifying communication channels, ensuring no customer queries fall through the cracks. Learn more about HelpCrunch
This is Free Customer Service Software
Starting Price: $15 Agent/Month
Recent Review
"Thanks, team, for the support! Keep up..." - Charles
Help desk software with asset & project management
Product Description
ManageEngine ServiceDesk Plus streamlines your customer service operations, ensuring no request falls through the cracks and your team can focus on delivering exceptional support. Learn more about ManageEngine ServiceDesk Plus
This is Free Customer Service Software
Starting Price: $8 Technician/Month
Recent Review
"Well, as you know, everything has two..." - Mudit Mishra
Product Description
Salesforce streamlines customer service by unifying all interactions in one platform, ensuring no customer query falls through the cracks. Learn more about Salesforce
This is Free Customer Service Software
Starting Price: $25 User/Month
Recent Review
"Here’s an overview of Salesforce, highlighting its..." - infal cheema
Product Description
Oracle NetSuite CRM streamlines customer interactions by providing a unified platform that enhances communication and resolves issues swiftly, ensuring a seamless customer service experience. Learn more about Oracle NetSuite CRM
This is Free Customer Service Software
Starting Price: Available on Request
Recent Review
"NetSuite is a good cloud ERP solution..." - Yashwanth
Product Description
With the help of the customer service platform Zendesk, you can communicate with customers through any channel. A cloud-based help desk management system, Zendesk offers specialized tools for building online communities, knowledge libraries, and customer support portals. A front-end portal that can be personalized, live chat functionality, and integration with apps like Salesforce and Google Analytics are all features of the system. Learn more about Zendesk
This is Free Customer Service Software
Starting Price: $19 Agent/Month
Recent Review
"Zendesk is a user-friendly tool that helps..." - Dipanshu Rohilla
Product Description
Genesys streamlines and automates complex customer service tasks, enabling teams to achieve more efficiently while maintaining a human touch. Learn more about Genesys
This is Free Customer Service Software
Starting Price: Available on Request
Product Description
Vision Helpdesk is a customer service software that offers different products to manage customer service for businesses of all sizes. It is an all-in-one customer support help desk platform that enables you to manage various channels like calls, chat, email, web forms, Facebook, and Twitter under a universal inbox. Learn more about Vision Helpdesk
This is Free Customer Service Software
Starting Price: $12 Per Agent/Month/Billed Annually
Recent Review
"It keeps track of conversations to follow..." - Brian C.
Product Description
Sprout Social streamlines customer service interactions by providing a unified platform for managing and responding to inquiries, ensuring no customer message goes unnoticed. Learn more about Sprout Social
This is Free Customer Service Software
Starting Price: $99 User/Month
Product Description
EngageBay is an all-in-one marketing, sales, and customer service software that automates marketing sales by combining lead generation, email marketing, marketing automation, CRM, and social media engagement. EngageBay helps businesses acquire, engage, nurture, and close leads from a single platform. Learn more about EngageBay
This is Free Customer Service Software
Starting Price: $0 User/Month
Recent Review
"EngageBay is a wonderful CRM that offers..." - Lauren
Product Description
Freshsales enhances customer service by streamlining communication and automating tasks, allowing teams to focus on building meaningful relationships with their clients. Learn more about Freshsales
This is Free Customer Service Software
Starting Price: $0 For upto 3 Users
Recent Review
"Freshsales is a comprehensive platform that is..." - Nazeeruddin Syed
Product Description
Zoho Assist streamlines and automates complex customer service tasks, enabling teams to deliver efficient and personalized support in less time. Learn more about Zoho Assist
This is Free Customer Service Software
Starting Price: $0 Forever
Recent Review
"Zoho Assist make the troubleshooting easy as..." - RahulSingh Parmar
Product Description
Zoho SalesIQ is an all-in-one customer engagement, live chat, and analytics platform. It unifies your marketing, sales, and customer support efforts providing your customers a great experience, and boosting business growth. Learn more about Zoho SalesIQ
This is Free Customer Service Software
Starting Price: $0 Operator/Month
Recent Review
"Zoho Sales IQ is a great tool..." - Alitta Jiju
Product Description
Creatio is a global vendor of a no-code platform built for large organizations to streamline workflows and CRM. With unlimited customization, scalable solutions, and ready-to-use tools, Creatio empowers enterprises to own their automation with ease. Learn more about Creatio
This is Free Customer Service Software
Starting Price: Available on Request
Recent Review
"My company depends mainly on the quality..." - Viral Virani