Best Free Customer Service Software

Find the latest and top-rated free customer service software for your business. Compare features and prices, and find a perfect match for your business needs!

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Zoho Desk

$0 Agent/ Month

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$25 User / Month

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Cratio CRM

$4 User/Month/Billed Quarterly

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List of 38 Best Free Customer Service Software

Showing 1 - 19 of 38 products
#5

Product Description

This information is provided by vendor.

Cratio offers a risk-free CRM software deal with customization, dedicated support, and a 100% success guarantee. We provide online cloud and mobile CRM software for B2B, real estate, education, financial services, travel, tours, hotels, and healthcare industries. Learn more about Cratio CRM

This is Free Customer Service Software

Starting Price: $4 User/Month/Billed Quarterly

Mobile App
API
Free Trial

Recent Review

"I have used Cratio CRM software for..." - Shekhar G

#6

Product Description

This information is provided by vendor.

FactsERP is an on-premise enterprise resource planning (ERP) solution suitable for large and midsize organizations. FactsERP features part-number inquiries, sale tracking, order registration, and integrations with supplier portals. Learn more about FactsERP

This is Free Customer Service Software

Starting Price: Available on Request

Recent Review

"FACTS ERP software and the team at..." - Ritul

#7

Product Description

This information is provided by vendor.

All-in-one customer communication software for support, marketing, and sales teams. Main features include Live chat, Email marketing, and Helpdesk. HelpCrunch is a perfect tool for SaaS, e-commerce, and any type of online business that doesnt want to overspend. Learn more about HelpCrunch

This is Free Customer Service Software

Starting Price: $15 Agent/Month

Mobile App
API
Free Trial

Recent Review

"Thanks, team, for the support! Keep up..." - Charles

#8

Product Description

This information is provided by vendor.

ManageEngine ServiceDesk Plus is a web-based, easy-to-use help desk and asset management software that integrates ticketing, asset tracking, purchasing, project management, contract management, and knowledge base in one low-cost package. Learn more about ManageEngine ServiceDesk Plus

This is Free Customer Service Software

Starting Price: $8 Technician/Month

Mobile App
API
Free Trial

Recent Review

"Well, as you know, everything has two..." - Mudit Mishra

#9

Product Description

This information is provided by vendor.

Salesforce makes it easy for small businesses and startups to build stronger client relationships with an all-in-one sales and support solution that is easy to use, set up, and maintain - best client management software with standard cost. Learn more about Salesforce

This is Free Customer Service Software

Starting Price: $25 User/Month

Mobile App
API
Free Trial

Recent Review

"EazeeSign aims to make document signing and..." - Adam Gilchrist

#10

Product Description

This information is provided by vendor.

Oracle NetSuite CRM delivers your business powerful front-office capabilities in a single, cloud-based CRM solution. It seamlessly integrates with accounting, e-commerce, and warehousing. Learn more about Oracle NetSuite CRM

This is Free Customer Service Software

Starting Price: Available on Request

Mobile App
API
Free Trial

Recent Review

"NetSuite is a good cloud ERP solution..." - Yashwanth

#11

Product Description

This information is provided by vendor.

With the help of the customer service platform Zendesk, you can communicate with customers through any channel. A cloud-based help desk management system, Zendesk offers specialized tools for building online communities, knowledge libraries, and customer support portals. A front-end portal that can be personalized, live chat functionality, and integration with apps like Salesforce and Google Analytics are all features of the system. Learn more about Zendesk

This is Free Customer Service Software

Starting Price: $19 Agent/Month

Mobile App
API
Free Trial

Recent Review

"Zendesk is a reliable customer support platform..." - Baseline

#12

Product Description

Through scalable and flexible contact center virtualization, Genesys creates a great customer experience. With Genesys, it creates a powerful, virtualized customer engagement environment to route any customer interaction across your departments. Learn more about Genesys

This is Free Customer Service Software

Starting Price: Available on Request

Mobile App
#13

Product Description

This information is provided by vendor.

Vision Helpdesk is a customer service software that offers different products to manage customer service for businesses of all sizes. It is an all-in-one customer support help desk platform that enables you to manage various channels like calls, chat, email, web forms, Facebook, and Twitter under a universal inbox. Learn more about Vision Helpdesk

This is Free Customer Service Software

Starting Price: $12 Per Agent/Month/Billed Annually

Mobile App
API
Free Trial

Recent Review

"It keeps track of conversations to follow..." - Brian C.

#14

Product Description

Sprout Social is a social media management tool created to help businesses find new customers & grow their social media presence. Create an exceptional brand experience across networks with Social Media Software. Sprout’s collaborative environment ensures smarter, faster, and more efficient social communications. Learn more about Sprout Social

This is Free Customer Service Software

Starting Price: $99 User/Month

Mobile App
API
Free Trial
#15

Product Description

This information is provided by vendor.

EngageBay is an all-in-one marketing, sales, and customer service software that automates marketing sales by combining lead generation, email marketing, marketing automation, CRM, and social media engagement. EngageBay helps businesses acquire, engage, nurture, and close leads from a single platform. Learn more about EngageBay

This is Free Customer Service Software

Starting Price: $0 User/Month

Free Trial

Recent Review

"EngageBay is a wonderful CRM that offers..." - Lauren

#16

Product Description

This information is provided by vendor.

Freshsales is a sales CRM solution by Freshworks. With a highly intuitive user interface and a robust set of features, including AI-based lead scoring, intelligent workflow automation, and a visual deal pipeline, Freshsales gives businesses everything they need to manage their sales in a hassle-free package. Learn more about Freshsales

This is Free Customer Service Software

Starting Price: $0 For upto 3 Users

Mobile App
API
Free Trial

Recent Review

"Freshsales is a comprehensive platform that is..." - Nazeeruddin Syed

#17

Product Description

This information is provided by vendor.

Zoho Assist is a Remote Desktop Software that supports customers at a remote location through a secure connection. It helps IT help desks resolve customers issues instantly and manage computers to solve queries efficiently. Learn more about Zoho Assist

This is Free Customer Service Software

Starting Price: $0 Forever

Mobile App
API
Free Trial

Recent Review

"Zoho Assist makes troubleshooting easy, as connecting..." - RahulSingh Parmar

#18

Product Description

This information is provided by vendor.

Zoho SalesIQ is a live chat and chatbot platform that helps turn website visitors into qualified leads. It equips your team to engage at the right moment—whether answering questions, scheduling demos, or capturing contact info—so you never miss a sales opportunity. Learn more about Zoho SalesIQ

This is Free Customer Service Software

Starting Price: $0 Operator/Month

Mobile App
API
Free Trial

Recent Review

"Zoho Sales IQ is a great tool..." - Alitta Jiju

#19

Product Description

This information is provided by vendor.

New era service platform to delight customers and drive service excellence with no-code and AI at its core. Creatio helps midsize and large organizations automate customer and operational workflows achieving the fastest time-to-value and the highest ROI on the market by natively combining applications and AI agents within a single platform. Learn more about Creatio

This is Free Customer Service Software

Starting Price: $25 User/Month

Mobile App
API
Free Trial (14 Days)

Recent Review

"My company depends mainly on the quality..." - Viral Virani

Jainy Patel
Researched and Written by Jainy Patel | Last Updated: August 25, 2026