Best Free & Open Source Customer Success Software

A free customer success software helps you design, run, assess, and scale your SaaS customer journey to retain and multiply your customers. An open-source customer success software gives you access to customer tracking and analytics, CTAs, customer profiles, notifications, and customer account health scoring.

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List of 11 Best Free and Open Source Customer Success Software

Showing 1 - 25 of 11 products
#1

Product Description

This information is provided by vendor.

Drive customer success and deliver amazing experiences with Hiver - a multi-channel helpdesk built inside Gmail. Hiver offers teams support channels like email, live chat, WhatsApp and more to manage and resolve customer queries easily. Learn more about Hiver

Starting Price: $13 User/Month

Mobile App
API
Free Trial

Recent Review

"Very easy to keep everything organized and..." - Waleed Farooq

#2

Product Description

This information is provided by vendor.

FreeCRM is an innovative customer success software that helps small and medium businesses seamlessly manage customer relationships. The CRM software is feature-packed with tools for collaboration, task management, time tracking, client management, account management, dependency management, etc. FreeCRM consolidates customer data into a single database and helps enhance customer relationships. Learn more about FreeCRM for SMBs

Starting Price: $0 Forever

Recent Review

"They give free trial that makes them..." - Nicole Brooks

#3

Product Description

HubSpot Client Management Software helps to business to keep the complete eye on each and every leads and touch point with those leads to track the lead status. Hubspot lead scoring system helps sales team reduce the time and efforts in filtering out the bulk lead. Learn more about Hubspot CRM

Starting Price: $45 Per Month

Mobile App
Free Trial

Recent Review

"I've used Hubspot for CRM, Sales, and..." - George Cox

#4

Product Description

Intercom is the best customer success software that helps businesses effectively manage and optimize their customer success efforts. The software provides the fastest and most efficient inbox to help you resolve customer queries instantly. Intercom also reduces response times and resolves issues immediately with powerful AI chatbots and custom bots. Learn more about Intercom

This is Free and Open Source Customer Success Software

Starting Price: Available on Request

Mobile App
API
Free Trial

Recent Review

"As a brand manager of an MNC,..." - Sujata

#5

Product Description

This information is provided by vendor.

Canny is a fully featured Customer Success Software designed to serve Agencies, Startups. Canny provides end-to-end solutions designed for Web App. This online Customer Success system offers Feedback Collection at one place. Learn more about Canny

This is Free Customer Success Software

Starting Price: Available on Request

Mobile App
API
#6

Product Description

This information is provided by vendor.

Zoho Desk is one of the best customer success platforms that assist businesses in driving customer success. Its top features, like automatic ticket assignment, ticket collaboration, single interface communication, daily dashboard, reports and insights, in-app service portals, etc., make it an industry-favorite customer service solution. Learn more about Zoho Desk

This is Free Customer Success Software

Starting Price: $0 Agent/ Month

Mobile App
API
Free Trial

Recent Review

"We have been using Zoho Desk for..." - Harish K A

#7

Product Description

This information is provided by vendor.

Crisp is a multi-channel customer support software that helps startups and SMB's to scale their customer relationship through a wide range of features in order to gather Sales, Marketing & Support within one unique dashboard. Learn more about Crisp

This is Free and Open Source Customer Success Software

Starting Price: $0 Forever

Mobile App
API
Free Trial

Recent Review

"Crisp has transformed our customer support, propelling..." - Oleksandr Torlo

#8

Product Description

This information is provided by vendor.

Salesforce makes it easy for small businesses and startups build stronger client relationships with an all-in-one sales and support solution that is easy to use, setup, and maintain - Best client management software with standard cost. Learn more about Salesforce

This is Free Customer Success Software

Starting Price: $25 User/Month

Mobile App
API
Free Trial

Recent Review

"I have been using this tool from..." - faijan Syed

#9

Product Description

This information is provided by vendor.

Start your customer journey mapping with UXpressia. Design user experience, analyze touch points in multi channel interactions and share journeys online. Uxpressia is a powerful customer experience mapping tool. Learn more about Uxpressia

This is Free Customer Success Software

Starting Price: $20 User/Month

Mobile App
API
Free Trial
#10

Product Description

This information is provided by vendor.

Bitrix24 is one of the best CRM software which provides a platform to organize and track interaction with potential or existing clients, partners, agents and other contacts. It is a collaboration platform that's perfect for CRM. It has over 30 tools that will help your business grow and enjoy the work in a team. Learn more about Bitrix24

This is Open Source Customer Success Software

Starting Price: Available on Request

Mobile App
API
Free Trial

Recent Review

"We adapted it to the company's standards..." - Sabine Talstov

#11

Product Description

This information is provided by vendor.

Zendesk is an ideal platform for mapping your customer success journey. It offers the best customer success software tools to deliver personalized customer experiences, build meaningful connections with them, and fulfill their exact needs. Zendesk is highly scalable and flexible, quickly adapting to your versatile business requirements. Learn more about Zendesk

This is Free Customer Success Software

Starting Price: $19 Agent/Month

Mobile App
API
Free Trial

Recent Review

"Zendesk is a great software with advanced..." - Bhumika A

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Jainy Patel
Researched and Written by Jainy Patel | Last Updated: February 23, 2024