Best Customer Support Software For Your Business in 2017

CallHippo star star star star star_half 4.8 (12)

The Virtual Phone System for Super Efficient Teams
CallHippo, the most powerful and easy-to-use VoIP based Virtual Phone System, which takes your business productivity & sales engagement to the next level. Get Local phone numbers for more than 50+ countries instantly and start making or receiving calls. Sign Up Now!
Installed
Onetime
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Customisation
Mobile
Saas
Web Based
Web Based and
Installed
Api
Both (SAAS & One time)

Zendesk star star star star star_half 4.8 (16)

Software BY Zendesk
Zendesk builds software for better customer relationships. People interact with businesses every day across multiple channels like email, phone, live chat, and social media. Zendesk brings all this together in one beautifully simple help desk software platform, enabling you to create more meaningful and productive relationships with your customers. 
smartphone
Installed
Onetime
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Customisation
Mobile
Saas
Web Based
Web Based and
Installed
Api
Both (SAAS & One time)

WebEngage star star star star star_border 4.3 (6)

Software BY WebEngage
WebEngage is a multi-channel user engagement platform which automates communication between the chat operator and the visitor of the website. It enables you to connect with your visitors/customers through the channels like - Web Messages (notification, survey and feedback), In-App Messages, Push Notifications, Emails and Text Messages.
Installed
Onetime
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Customisation
Mobile
Saas
Web Based
Web Based and
Installed
Api
Both (SAAS & One time)

SoulCRM star star star star star_border 4.4 (10)

All-in-One CRM for Businesses
SoulCRM is incredibly simple and efficient web based software specifically designed for all type of  businesses. It's a complete business solution that connects your business across marketing, sales and customer support departments.
smartphone import_contacts
Installed
Onetime
Download Brochure
Customisation
Mobile
Saas
Web Based
Web Based and
Installed
Api
Both (SAAS & One time)

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Exotel star star star star star_border 4 (2)

Software BY Exotel Techcom Pvt Ltd
Exotel is a business phone system that offers features like Smart IVR for you Business. You can set up an efficient call routing/management/recording system in 5 minutes of cloud telephony device.
smartphone import_contacts
Installed
Onetime
Download Brochure
Customisation
Mobile
Saas
Web Based
Web Based and
Installed
Api
Both (SAAS & One time)

Interakt star star star star star_border 4 (2)

Software BY Fizzy Software
Interakt.co simplifies customer data analysis, marketing and support. Our integrated crm, email marketing, live chat, feedback and more allows you to capture, engage and retain your customers from one single dashboard.
Installed
Onetime
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Customisation
Mobile
Saas
Web Based
Web Based and
Installed
Api
Both (SAAS & One time)

Zoho Livedesk star star star star star 5 (1)

Software BY Zoho Corporation Pvt. Ltd.
Customisable chat button for your website for the visitors/users to connect them to your agents on live chat. 
Installed
Onetime
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Customisation
Mobile
Saas
Web Based
Web Based and
Installed
Api
Both (SAAS & One time)

EazeSales star star star star star_border 4.3 (4)

Software BY Mobius Solutions Pvt Ltd
With EazeSales your Distributors, Wholesalers and other Channel partners can also log on and interact – they can see status of their orders, payment status. You can see inventory and sales figures in this integrated CRM application.
smartphone
Installed
Onetime
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Customisation
Mobile
Saas
Web Based
Web Based and
Installed
Api
Both (SAAS & One time)

EazeSupport star_border star_border star_border star_border star_border

Software BY Mobius Solutions Pvt Ltd
EazeSupport is web based customer support software built to provide support reps with an intelligent and flexible platform for all their help desk requirements. There are various elements of the application which work together seamlessly and provide the support teams the help they need
Installed
Onetime
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Customisation
Mobile
Saas
Web Based
Web Based and
Installed
Api
Both (SAAS & One time)

SupportBee star star star star star_half 4.7 (3)

Software BY SupportBee
SupportBee Helps Your Team Collaborate & Deliver Friendly Customer Service. It converts your email into customer support system. It is easily to manage emails for all the departments with organizations from single inbox in the software and manually refresh pages for the new tickets in SupportBee.
smartphone
Installed
Onetime
Download Brochure
Customisation
Mobile
Saas
Web Based
Web Based and
Installed
Api
Both (SAAS & One time)

Cayzu star star star star star_border 4.2 (5)

Software BY Cayzu Inc
Cayzu is a cloud-based help desk software solution designed to manage customer service for small and medium-sized businesses. Cayzu features include ticket management, Facebook & Twitter integration, mobile apps, real-time reporting, and instant notifications; manage multiple brands from a single portal and more. 
smartphone
Installed
Onetime
Download Brochure
Customisation
Mobile
Saas
Web Based
Web Based and
Installed
Api
Both (SAAS & One time)

Cases App star_border star_border star_border star_border star_border

Software BY Apptivo Inc.
Our software record issues faced by customers, assign employees to follow up, communicate progress to customers and include cases in project scope.
Installed
Onetime
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Customisation
Mobile
Saas
Web Based
Web Based and
Installed
Api
Both (SAAS & One time)

Uni Retail star star star star star_half 4.7 (3)

Software BY VRS software
UniRetail Software is a fully integrated retail store management software solution that's affordable, quick to implement and easy to use in Mumbai. It offers very user friendly GUI, Installation, Operation and Quick Start Up guide to get you going right away.
import_contacts
Installed
Onetime
Download Brochure
Customisation
Mobile
Saas
Web Based
Web Based and
Installed
Api
Both (SAAS & One time)

WiseMirror star star star star star_border 4 (1)

Software BY TeamSuccesso
Wisemirror is a online survey creation tool for professionals and organizations. WiseMirror provides detailed analytics based on the survey results received.
Installed
Onetime
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Customisation
Mobile
Saas
Web Based
Web Based and
Installed
Api
Both (SAAS & One time)

MyOperator star star star star star_border 4.3 (17)

Software BY VoiceTree Technologies Pvt Ltd.
MyOperator serves as a virtual intelligent phone operator for businesses that manages, tracks and stores all the call details and business leads. They offer Toll Free number with a smart call management system or virtual PBX system. It helps to builds a target database which can be used to improve your sales, data and customer support.
smartphone import_contacts
Installed
Onetime
Download Brochure
Customisation
Mobile
Saas
Web Based
Web Based and
Installed
Api
Both (SAAS & One time)

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